R.
NITHIYASHREE
Chennai-600062| 6381495616| nithi131099@[Link] |
Career Objective
Seeking a position to utilize my skills and abilities in the industry that offers professional growth while being resourceful,
innovative and flexible to work as a key player challenging and creating environment
Career Profile
• Creative with effective organizational abilities and interpersonal skills
• Strong planning, coordinating and problem solving abilities
• Experienced at analyzing & streamlining systems and operations to increase productivity.
Technical Qualifications
• Basic knowledge of Tableau and Power BI for data visualization and reporting.
Familiar with creating interactive dashboards, charts, and reports using structured datasets.
Understanding of data connections, data cleaning, and simple transformations within BI tools.
Ability to present insights through visual storytelling to support business decision-making.
• Python – Ability in data visualization using Matplotlib and Seaborn to present trends and patterns effectively.
Familiar with writing efficient scripts, automating workflows, and working with large datasets for data-driven
decision-making.
• SQL - Analytical and detail-oriented Data Analyst with strong proficiency in SQL for querying, transforming, and
analyzing large datasets. Experienced in writing complex joins, subqueries, CTEs, and performance-tuned SQL
scripts to extract actionable business insights. Skilled in database management, data visualization (Tableau, Power
BI), and reporting. Adept at working cross-functionally to support data-driven decision-making and process
optimization.
• Advanced Excel - Proficient in Microsoft Excel for data analysis, including data cleaning, transformation, and
validation. Skilled in using advanced functions such as VLOOKUP, INDEX-MATCH, IF, and PivotTables for efficient
data handling, creating dashboards and visualizations using charts to identify trends and insights.
Familiar with basic automation and reporting to support data-driven decision-making.
• MS - office package (Word, Excel, Power point, Outlook)
Professional Experience with Cognizant
Over all 5.6 Years experience in healthcare domain BPS sector.
Project-1
Client: Cigna Group Insurance
Title: Graphnet
Functional Area: Claims & document verification
Designation: Process Executive (Sep2019 to 2021)
Description of the Project
Receiving emails from the client side and identifying the document type, evaluating the document with all the mandatory
demographic details and matching with acclaim tool and Interactive absence manager (IAM tool). Based on the line of
business and team name and marking with the correct region, claim manager & leave manager.
Roles & Responsibilities
• Ensured to meet all Statistical, Financial and TAT metrics while processing claims.
• 100% Process adherence to transaction processing timelines involving medical management processes.
• Raised alarm when we see any new trends in process whenever if required and reach out to process leads as well
interacting with the clients.
• Provided process Ideas and updates in meetings and Resolve process related queries and expedite on data
requests.
• Circulating Tat email Every 2hours and validating the flags
• Sending Daily ongoing reports on the required frequency basis to team Leads.
Project-2
Client: New York Life insurance
Functional Area: Workbench Data-Support
Designation: Senior Process Executive (Dec 2021-2025)
Description of the Project
Working in New York Life insurance, exceptional knowledge of identifying and assisting people with disabilities working in
a STD and LTD. CM will update Provider name and contact details in description and they will route it to callers. Caller will
route the task to MRP after they collect all demographics from PX office. We have to check all information like patient
name and insurance details, after all verification we will generate the requesting for patient medical treatment.
Roles & Responsibilities
• Ensuring To meet TAT metrics while processing document to respective region.
• Plays a major role in meeting client required SLA (service level agreement)
• Conducted Team Huddle for process knowledge
• Clearing doubts Helping them in Unknown areas and Circulating Knowledge Test to team mates.
• Training and Audit for New joiners
• Sending daily reports to leadership team
(Eg;Inventory,MOM,TAT, Hourly count,Invalids, Unworked, Monthly production report)
Achievements:
• Received Spotlight Award for Outstanding Performance in the project 2019
• Precious Gem in Quality 2021
• Working as one 2021 for multiple LOB
• Arrow award 2023
• Unicorn award in 2024
• Spotlight in2025
Educational Qualification
SSLC at Nabi crescent Matriculation school.
HSC at Vijayanta higher secondary school.
BA. Lit at Nazareth college of arts and science(2016-2019).
Personal Details
NAME – Nithiya shree
D/O – Ravi
D.O.B - 13/10/1999
GENDER – Female
MARITAL STATUS - Unmarried
NATIONALITY – Indian
KNOWN LANGUAGES – English & Tamil
PERMANENT ADRESS - No:12/88, 7th St ,Vellanoor ,Near Veltech University, Avadi,Chennai – 600062.
DECLARATION
I hereby, declare that the above written particulars are true to the best of my knowledge and belief.
(Nithiyashree.R)