Scribd
Upload
5 views4 pages

Ep Interview Notes

The document outlines the concept of interviews, defining key terms such as interviewer and interviewee, and detailing the purposes of interviews including recruitment and information gathering. It describes three types of interviews: structured, unstructured, and semi-structured, along with their characteristics, advantages, and disadvantages. Additionally, it emphasizes the importance of effective interviewing skills, non-verbal communication, and maintaining interview documents for decision-making and transparency.

Uploaded by

murithig056
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
5 views4 pages

Ep Interview Notes

The document outlines the concept of interviews, defining key terms such as interviewer and interviewee, and detailing the purposes of interviews including recruitment and information gathering. It describes three types of interviews: structured, unstructured, and semi-structured, along with their characteristics, advantages, and disadvantages. Additionally, it emphasizes the importance of effective interviewing skills, non-verbal communication, and maintaining interview documents for decision-making and transparency.

Uploaded by

murithig056
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

INTERVIEW

1. Meaning of Key Terms

Interview
An interview is a formal, planned conversation between two or more people where
questions are asked and answered to obtain information, assess suitability, or make
decisions.
It is commonly used in recruitment, research, appraisal, and information gathering.

Interviewer
An interviewer is the person or panel asking questions during an interview.
Their role is to:

 Ask relevant questions


 Assess responses
 Evaluate the interviewee objectively
 Record and analyze information obtained

Interviewee
An interviewee is the person responding to questions in an interview.
They provide information about:

 Qualifications
 Skills
 Experience
 Attitudes and abilities

2. Purpose of an Interview

An interview is conducted for several reasons, including:

1. Selection and recruitment – to choose the most suitable candidate for a job
2. Information gathering – to collect facts, opinions, or explanations
3. Assessment of skills and attitude – to evaluate communication skills, confidence,
and personality
4. Clarification – to verify details already provided in documents such as CVs
5. Decision making – to help management make informed choices

3. Types of Interviews

(a) Structured Interview

A structured interview is an interview where:


 Questions are pre-planned and written in advance
 All candidates are asked the same questions
 Responses are often scored using a standard marking guide

Characteristics

 Formal and systematic


 Questions follow a fixed order
 Limited flexibility

Advantages

 Fair and objective


 Easy to compare candidates
 Reduces interviewer bias

Disadvantages

 Little room for probing


 May limit expression by interviewee

(b) Unstructured Interview

An unstructured interview is informal and has no fixed set of questions.

Characteristics

 Questions are asked based on the flow of conversation


 Flexible and conversational

Advantages

 Allows detailed responses


 Encourages openness

Disadvantages

 Difficult to compare candidates


 Time-consuming
 Can be biased

(c) Semi-Structured Interview

A semi-structured interview combines both structured and unstructured approaches.

Characteristics
 Has prepared key questions
 Allows follow-up and probing questions

Advantages

 Balanced and flexible


 Allows deeper understanding
 More reliable than unstructured interviews

Disadvantages

 Requires skilled interviewers


 May still involve some bias

4. Skills for Effective Interviewing

For an interview to be successful, interviewers should have the following skills:

1. Good communication skills – clear and simple language


2. Active listening – paying full attention to responses
3. Questioning skills – asking relevant, open-ended questions
4. Objectivity – avoiding personal bias
5. Time management – keeping the interview within schedule
6. Observation skills – noting non-verbal cues
7. Note-taking skills – accurate recording of responses

5. Importance of Non-Verbal Communication in Interviews

Non-verbal communication refers to communication without words, such as body language


and facial expressions.

Importance

 Shows confidence or nervousness


 Reveals honesty or discomfort
 Reinforces spoken messages
 Creates first impressions

Examples of Non-Verbal Cues

 Eye contact
 Facial expressions
 Posture
 Gestures
 Tone of voice
Effective non-verbal communication helps interviewers better understand the interviewee
and improves interaction.

6. Purpose of Maintaining Interview Documents

Interview documents are records kept before, during, and after interviews.

Examples

 Interview schedules
 Shortlisting forms
 Interview questions
 Evaluation sheets
 Interview reports

Purpose

1. Provide a reference for decision making


2. Ensure fairness and transparency
3. Serve as evidence in case of disputes
4. Aid in future recruitment planning
5. Help in performance evaluation

Conclusion

Interviews are an important management and communication tool. Understanding their


meaning, types, skills required, and documentation helps organizations select the right
people and make informed decisions

You might also like