Marketing Communication
Sem-II Examination
B.A Program
Maximum Marks: 75 Marks
Duration: 3 Hours
Q1. a) What are the key elements of the communication process, and how do they contribute to
effective communication? (8 Marks)
Q1. b) What are some common barriers to effective communication? (7 Marks)
OR
Q1. a) What role does clear and persuasive communication play in influencing consumer
behavior? (8 Marks)
Q1. b) How can cultural differences and misunderstandings become barriers to effective
communication in a diverse workplace? (7 Marks)
Q2. What is the AIDA model of communication response, and how does it help marketers in
developing effective communication strategies? (15 Marks)
OR
Q2. How does the process of setting objectives contribute to the development of effective
marketing communication? (15 Marks)
Q3. a) What are the key factors that influence the selection of promotion mix elements in a
marketing campaign? (8 Marks)
Q3. b) What is the role of public relations and publicity as promotional tools in the marketing
mix, and how do they differ in terms of objectives and execution? (7 Marks)
OR
Q3. a) What is personal selling as a promotion mix tool, and how does it differ from other
promotional methods? (8 Marks)
Q3. b) How does the stage of the product life cycle influence the promotion mix strategies
employed by marketers? (7 Marks)
Q4. a) What role does personal and psychological factors, such as lifestyle, personality, and
motivation, play in shaping consumer buying behavior? (8 Marks)
Q4. b) Why is it important for the companies to study consumer buying behavior? (7 Marks)
OR
Q4. a) Explain the steps involved in the consumer buying process. (8 Marks)
Q4. b) What are the key differences between online buying behavior and traditional offline
buying behavior? (7 Marks)
Q5. a) How does the integration of various media channels enhance the effectiveness and
reach of marketing communication campaigns? (15 Marks)
OR
Q5. How does traditional media, such as television, radio, and print, compare to digital media in
terms of audience engagement and targeting capabilities? (15 Marks)