Value Stream Map: Wise Software Corp's Software Development Process
1. Process Steps & Lead Times
Value-Added (VA) or
Cycle Time Lead Time
Process Step Description Non-Value-Added
(CT) (LT)
(NVA)
Collecting client
Requirements
requirements and defining 5 days 7 days VA
Gathering
scope
Design & System architecture, UI/UX
7 days 10 days VA
Planning design, sprint planning
Writing and reviewing
Development 15 days 20 days VA
code, unit testing
Functional, performance,
Testing & QA 10 days 12 days VA
security testing
Releasing software to
Deployment 2 days 3 days VA
production
Maintenance & Bug fixes, updates, client
Ongoing Ongoing VA
Support support
Total Cycle Time (CT): 39 days
Total Lead Time (LT): 52 days
Current Process Cycle Efficiency (PCE):
2. Bottlenecks & Areas for Improvement
Delays in Requirements Gathering (2-day delay): Improve client communication &
documentation.
Long Review & Approval Times in Design (3-day delay): Reduce excessive approvals.
Testing Overlap (2-day delay): Automate regression testing.
3. Proposed Improvements & New PCE Calculation
Improvement Impact on Process
Streamline client communication Reduce Requirements lead time from 7 to 5 days
Reduce approval bottlenecks in design Reduce Design lead time from 10 to 8 days
Automate testing processes Reduce Testing lead time from 12 to 9 days
New Lead Time: 46 days
New PCE Calculation:
4. Conclusion
By implementing these improvements, Wise Software Corp can increase its Process Cycle
Efficiency from 75% to 85%, reducing overall lead time and improving workflow efficiency.