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Script

The document outlines a telecalling script for a sales call from Qream IT Solutions, where the telecaller introduces themselves and inquires about the client's inventory and production management systems. The telecaller assesses the client's current software and offers an ERP solution if the client expresses interest in improvements. The script includes responses for both clients who are not looking for changes and those who are open to a demo of the ERP system.

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mohankumarsuresh19
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5 views2 pages

Script

The document outlines a telecalling script for a sales call from Qream IT Solutions, where the telecaller introduces themselves and inquires about the client's inventory and production management systems. The telecaller assesses the client's current software and offers an ERP solution if the client expresses interest in improvements. The script includes responses for both clients who are not looking for changes and those who are open to a demo of the ERP system.

Uploaded by

mohankumarsuresh19
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Telecaller (------):​

Hi [Name], this is [ your Name] calling from Qream IT Solutions.​


Is this a good time to talk?

Client:​
Yes / No

Telecaller:​
I’ll just take 30 seconds to tell you why I called.

I was going through your website and saw that you’re into [their product/manufacturing type].​
Typically, companies face challenges like batch tracking, material planning, and lack of
real-time visibility.

Just wanted to understand — how are you currently managing your inventory and production
planning?

Client:​
Yes, we have software.

Telecaller:​
Got it, that’s good.

Just wanted to check — does your current system cover everything end-to-end?​
Like inventory, MRP, production planning, shop floor tracking, and other functions like
HRMS or CRM in one place?

Client:​
Yes

Telecaller:​
Okay, great. So are you looking for any change or improvement right now?

Client:​
No
Telecaller (Closer – Soft Exit):​
No problem.

Just in case — if you ever plan to improve or compare systems, we do have an ERP that
connects everything into one place and gives better control and accuracy.

I’ll share my details with you — you can reach out anytime.

Thank you for your time.

Client:​
(If YES / open to change)

Telecaller (Closer – Conversion):​


That’s great.

Our ERP connects everything into one system and gives you better control and accuracy
across operations.

I think this could be quite relevant for your operations.

Let’s do this — I can show you a quick 20-minute demo, and you can see if it adds value.

What would be a better time — today or tomorrow?

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