MEETING
MASTER 1
Week 1
Week 1: Introduction
to Meetings
• Learning Objectives
• Identify types of meetings
• Define meeting vocabulary
• Understand successful meeting
guidelines
• Agenda : plan for the order of things to
talk about
• Item : each part of the agenda
Meeting • Action item : task to do after the
meeting
Vocabulary • Leader/Lead/Chair : person in charge
of the meeting
• Minutes : summary of what was
discussed and decided
Agenda
• A plan for the order of
topics to be discussed at a
meeting.
• Meeting to discuss the
upcoming product launch
• Agenda items:
• Marketing strategy
• Sales targets
• Budget allocation
• Timeline for launch
Item
• An individual topic
or discussion point
on an agenda.
“Marketing
strategy” is an
item on the
meeting agenda.
• A specific task that needs to be
Action completed after the meeting.
Item “Create a social media
campaign for the product
launch” is an action item.
Leader/Chair
• The person who is in charge of leading
and facilitating the meeting.
• The project manager is chairing the
meeting to discuss the product
launch.
Minutes
• Notes that summarize the key
discussions and decisions made
during a meeting.
• “The team agreed to focus on
social media and online
advertising for the product
launch.”
• The act of writing down the
minutes of a meeting.
Take
• One team member is Minutes
assigned to take minutes
during the meeting.
Distribute Minutes
• To share the minutes with all
meeting participants after the
meeting.
• The minutes are emailed to
everyone who attended the
meeting.
• To confirm that the minutes are
an accurate record of the
meeting.
Approve
• The team reviews and Minutes
approves the minutes at the
next meeting.
Types of Meetings
Explain • Information meetings: explain something
Team • Team meetings : share information and make decisions
Kick • Kick-off meetings : start a project
Progress • Progress report meetings : update on project progress
Debrief • Debrief meetings : discuss project success/failure
Reach • Decision-making meetings: reach agreement on issues
Brainstorming • Brainstorming meetings : generate new ideas or solve problems
• Participants understand the purpose
and expectations
• Follow specific guidelines
• Be prepared
• Agenda distributed 24 hours before
Successful • Meeting well-run
Meetings • Start and finish on time
• Everyone has a chance to speak
• Discussion stays on topic
• Consider location and time
• Send minutes promptly
• Be considerate of cultural differences
Example Meeting Scenarios
Brainstorming meeting: adding food to coffee shop menu
• Purpose : gather ideas from team
• Agenda items: discuss popular food options, pricing, and promotion strategie
Information meeting: explaining management team reorganization
• Purpose : inform department about changes
• Agenda items : present new management structure, discuss reasons for
changes, and answer questions
Decision-making meeting: selecting software program for design team
• Purpose : make a decision on software
• Agenda items : review software options, discuss pros and cons, and vote o
preferred software
WATCH EXAMPLE
BUSINESS MODEL
Costco's business model is simple: they operate membership
warehouse stores where customers pay an annual fee to access
discounted products in bulk. By minimizing costs, such as avoiding
expensive store locations and reducing marketing efforts, Costco
passes on savings to consumers. They buy directly from
manufacturers in large volumes, securing lower prices. Additionally,
offering fewer products and their own brand helps manage
inventory and keep prices low. The successful model has made
Costco one of the largest retailers in the world.