STAR Worksheet
QUESTION: Think about a behavioral question like, “Describe your biggest accomplishment” or “Give me an example of a project you’re working on that could have significant impact on the
business”
ANSWER: Spend five minutes exploring the story details and explain your contribution and true impact. Make sure you give an example of your work performance not a job description or
general approach. Be prepared for probing questions.
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SITUATION/TASK - Describe the situation/task you faced and the context of the story Practice Notes
Answer the questions: where did this occur, when did it happen, why is it important?
When forming your response, think about…
• Why is this important? What was the goal?
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• What was the initial scope of the project? What were the challenges?
• What were the risks and potential consequences if nothing happened?
Probing Questions:
• Why did you choose this story to illustrate your accomplishments?
• What other stories can you think of that relate to the interviewer’s question?
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ACTION - What actions did you take?
Answer the questions: what did you personally own, how did you do it, who else was involved?
When forming your response, think about…
• Were you the key driver or project owner?
• What was your biggest contribution? What unique value did you bring?
• What were the most significant obstacles you faced? How did you overcome them?
Probing Questions:
• What did you do specifically? (as opposed to the whole team)
• How did you set priorities, deal with the problem, or get manager buy-in?
• What decisions did you challenge? Why? How did you influence the right outcome?
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RESULTS - How did you measure success for this project? What results did you achieve?
$ Cost savings
# Quantify to understand volume, size, scale
% Percentage change, year over year improvements
Implementation time
Impact on the customer, the team
δ Quality improvements
When forming your response, think about…
• Why did you choose to focus on these results? What other results were important?
• What trade-offs did you have to make to achieve this? (quality, cost, time)
Probing Questions:
• What were the lessons learned? What would you have done differently?
• How would you improve the process or result today?
• How did these results compare to your actual goals? (refer back to goal stated in Situation)
• What have you done to share these improvements with your peers?