PM Reference Guide
PM Reference Guide
Reference Guide
Principles · Performance Domains · Models · Methods ·
Artifacts · Glossary
Comprehensive reference for project management practitioners, PMP® exam candidates, and Agile teams. This
guide compiles universally recognized project management knowledge aligned with modern frameworks. PMBOK®
is a registered mark of Project Management Institute (PMI).
1. Stewardship
Act as a diligent, respectful, and caring steward. Be trustworthy, compliant with internal and external
guidelines, and demonstrate a commitment to organizational and societal sustainability.
2. Team
Build a culture of accountability and respect. Project teams are made up of individuals who have diverse
skills, knowledge, and experience. Promoting shared ownership, mutual respect, and inclusive
collaboration leads to better outcomes.
3. Stakeholders
Engage stakeholders proactively and to the point needed to contribute to project success. Stakeholder
engagement includes identifying, analyzing, and maintaining productive relationships with all parties who
may affect or be affected by the project.
4. Value
Continually evaluate and adjust project alignment to business objectives. Value is the ultimate indicator of
project success and may be realized throughout the project, at the end, or after completion.
5. Systems Thinking
Recognize, evaluate, and respond to the dynamic interactions within and around systems. Projects exist
in a complex environment and teams must consider the whole system — internal, external, and
environmental factors.
6. Leadership
Demonstrate and adapt leadership behaviors to support individual and team needs. Effective leadership
motivates, influences, coaches, and learns. Leadership and management complement each other.
7. Tailoring
Design the project development approach based on context, objectives, stakeholders, governance, and
environment. There is no one-size-fits-all approach — select, combine, and adjust methods and practices
to fit the situation.
8. Quality
Build quality into processes and deliverables. Quality is about meeting project requirements and
satisfying stakeholder needs. It includes process quality, product quality, and continuous improvement.
10. Risk
Continually assess and address opportunities and threats. Risk management involves identifying,
analyzing, and responding to both negative (threats) and positive (opportunities) risks throughout the
project.
12. Change
Prepare those impacted to adopt and sustain new behaviors, processes, and tools to realize the benefit
of change. Change management is integral to project success.
Build quality into processes and deliverables. Quality is about meeting project
Quality
requirements and satisfying stakeholder …
Build adaptability and resilience into the team and organization to be able to
Adaptability & Resilience
accommodate change, recover from setbacks…
Prepare those impacted to adopt and sustain new behaviors, processes, and
Change
tools to realize the benefit of change. Change…
Stakeholders
Focuses on activities and functions associated with stakeholders. Outcomes include productive working
relationships, stakeholder agreement with project objectives, and stakeholders as project beneficiaries.
Key Activities:
Team
Addresses activities and functions associated with the people responsible for producing project
deliverables. Outcomes include shared ownership, high performance, and applicable leadership skills.
Key Activities:
Key Activities:
• Predictive approach
• Adaptive/Agile approach
• Hybrid approach
• Project phases & gates
• Life cycle selection
Key Activities:
• Scope planning
• Schedule planning
• Cost estimating
• Resource planning
• Risk planning
• Procurement planning
Project Work
Focuses on establishing project processes, managing physical resources, and fostering a learning
environment. Outcomes include efficient performance and a capable team.
Key Activities:
• Process management
• Procurement management
• Change management
• Knowledge management
• Continuous improvement
Delivery
Addresses activities and functions related to delivering the scope and quality that the project was
undertaken to achieve. Outcomes include deliverables that contribute to business goals.
Key Activities:
• Requirements management
• Scope definition
• Quality assurance
• WBS development
• Delivery verification
Measurement
Assesses project performance and implements appropriate responses to maintain optimal performance.
Outcomes include a reliable understanding of project status.
Key Activities:
Key Activities:
• Risk identification
• Qualitative & quantitative analysis
• Risk response planning
• Opportunity management
• Ambiguity management
Uncertain,
Best For Stable, well-defined scope Complex mixed needs
innovation-heavy
Cross-functional,
Team Structure Functional / project-based Varies by phase
self-organizing
Situational Leadership II Leadership style adapts to the development level of the team
(Blanchard) member. Four styles: Directing, Coaching, Supporting,
Delegating — matched to Competence × Commitment
combinations.
Servant Leadership Leader prioritizes the needs of the team and enables others to
perform at their best. Focuses on empowerment, listening, and
removing impediments.
Herzberg's Two-Factor Theory Hygiene factors (salary, work conditions) prevent dissatisfaction
but do not motivate. Motivators (achievement, recognition) drive
engagement.
McGregor's Theory X & Y Theory X: workers are lazy and need control. Theory Y: workers
are self-motivated and seek responsibility. Managers'
assumptions shape team behavior.
Drexler-Sibbet Team Seven stages from team creation to high performance and
Performance Model renewal. Useful for diagnosing team issues and guiding
development.
Business Value Model Value can be tangible (revenue, ROI) or intangible (brand,
morale). Projects should always link deliverables to measurable
value streams.
Critical Path Method (CPM) Network-based scheduling technique that identifies the longest
path of dependent activities. Activities on the critical path have
zero float.
Earned Value Management Integrates scope, schedule, and cost to measure project
(EVM) performance. Key metrics: PV (Planned Value), EV (Earned
Value), AC (Actual Cost), SV, CV, SPI, CPI.
Monte Carlo Simulation Statistical risk analysis technique that uses probability
distributions for uncertain inputs to generate a range of possible
outcomes and confidence intervals.
Decision Tree Analysis Visual tool representing decision paths and their probable
outcomes and values. Used in risk quantification and option
selection.
Cause & Effect Diagram Visual tool for root cause analysis. Branches represent
(Fishbone/Ishikawa) categories of causes (Machines, Methods, Materials, Manpower,
Environment, Measurement).
Iterative & Incremental Delivering project outcomes in small, working increments that are
Development reviewed and refined in successive iterations. Core to Agile and
hybrid approaches.
Prioritization Techniques MoSCoW: Must Have, Should Have, Could Have, Won't Have.
(MoSCoW, Kano, Weighted Kano: basic, performance, delight needs. Weighted Ranking:
Ranking) numerical scoring of criteria.
Planned Value (PV) BAC × % Planned Authorized budget for scheduled work
Actual Cost (AC) Actual spend Costs incurred for work performed
Estimate at Completion
BAC ÷ CPI Forecast total project cost
(EAC)
Variance at Completion
BAC − EAC Expected over/under at end
(VAC)
Project Management Plan Comprehensive document defining how the project will be
executed, monitored, and controlled. Integrates all subsidiary
management plans.
WBS & WBS Dictionary The WBS decomposes scope into work packages. The WBS
Dictionary describes each element's scope, responsible party,
cost estimate, and schedule activity.
Change Log Record of all change requests submitted during the project,
including their status (approved, rejected, deferred) and impact
assessment.
Quality Management Plan Defines quality standards, objectives, metrics, tools, and
processes for the project. Includes quality assurance and quality
control activities.
Lessons Learned Register Captures knowledge gained throughout the project — both
positive and negative — for use by current and future projects.
Product Backlog Agile artifact — ordered list of all desired work for the product.
Maintained by the Product Owner and refined continuously
throughout the project.
Definition of Done (DoD) Shared understanding of the criteria that must be met for a
deliverable or increment to be considered complete and
accepted.
Burndown / Burnup Chart Agile tracking charts. Burndown shows remaining work over time.
Burnup shows completed work and tracks against total scope,
including scope changes.
Avoid Threat Eliminate the threat by removing the cause or changing the plan
A
Acceptance Criteria
Set of conditions that must be satisfied before a deliverable is accepted by the stakeholder or
customer.
Agile
Iterative and incremental approach to project management emphasizing flexibility, collaboration, and
continuous delivery of value.
Analogous Estimating
Technique using historical data from similar projects to estimate duration, cost, or resources for the
current project.
Assumptions
Factors considered to be true, real, or certain for planning purposes, without proof or demonstration.
B
Backlog Refinement
Ongoing process of reviewing, prioritizing, and detailing items in a product backlog. Also called
backlog grooming.
Baseline
Approved version of a work product (scope, schedule, cost) used as a reference for comparison
throughout the project.
Benefits Realization
Process of ensuring that project outcomes deliver the intended value and organizational benefits over
time.
Business Case
Documented justification for undertaking a project, including benefits, costs, risks, and strategic
alignment.
C
Change Control Board (CCB)
Formally constituted group responsible for reviewing, evaluating, approving, or rejecting change
requests.
Colocation
Organizational placement strategy where project team members are physically located in the same
workspace.
Constraints
Limiting factors that affect the execution of a project, such as budget, time, scope, resources, and
regulations.
Critical Path
Longest sequence of activities in a project network that determines the earliest project completion
date.
D
Decomposition
Technique that subdivides project scope or deliverables into smaller, more manageable components.
Deliverable
Any unique and verifiable product, result, or capability produced as a project outcome.
Dependency
Logical relationship between two activities that determines the order in which they must be performed.
Duration
Total number of work periods required to complete an activity or WBS component.
E
Effort
Number of labor units required to complete an activity, typically expressed in hours or days.
Epic
Large body of work in Agile that can be broken down into smaller stories or features.
F
Fast Tracking
Schedule compression technique where activities normally done sequentially are performed in parallel.
Float (Slack)
Amount of time an activity can be delayed without delaying the project finish date (total float) or
successor activity (free float).
G
Governance
Framework of rules, practices, and processes by which a project is directed and controlled.
I
Increment
A working, usable piece of the product delivered at the end of an Agile iteration or Sprint.
Iteration
Defined time period in Agile during which a team produces a working increment of the product.
K
Kickoff Meeting
Meeting held at the beginning of a project or phase to formally start work, align the team, and establish
expectations.
L
Lag
Amount of time a successor activity must be delayed after a predecessor activity begins or ends.
Lead
Amount of time a successor activity can be advanced relative to a predecessor activity.
Lessons Learned
Knowledge gained during a project that shows how project events were addressed or could be
addressed in the future.
M
Management Reserve
Budget held outside the project cost baseline as contingency for unknown unknowns.
Milestone
Significant point or event in the project schedule, typically indicating the completion of a major
deliverable.
O
Obsolescence
The state of being no longer used or needed; projects may be initiated to replace obsolete products or
processes.
Opportunity
Risk with a positive effect on project objectives. Opportunity responses include Exploit, Share,
Enhance, Accept.
P
Parametric Estimating
Estimating technique using statistical relationships between historical data and other variables (e.g.,
cost per unit) to calculate estimates.
Phase Gate
Review point at the end of a project phase to determine whether to continue, modify, or terminate the
project.
Portfolio
Collection of projects, programs, and operations managed as a group to achieve strategic objectives.
Predictive Approach
Traditional plan-driven methodology where scope, time, and cost are defined early and change is
controlled. Also called Waterfall.
Probabilistic Analysis
Technique estimating the likelihood and impact of various scenarios using probability and impact data.
Process Group
Logical grouping of project management processes. PMBOK 6 defined five groups: Initiating,
Planning, Executing, Monitoring & Controlling, and Closing.
Product Owner
Agile role responsible for defining and prioritizing the product backlog to maximize value delivered by
the team.
Program
Related group of projects managed in a coordinated manner to obtain benefits not available from
managing them individually.
Progressive Elaboration
Iterative process of increasing the level of detail in a project management plan as greater information
becomes available.
Project
Temporary endeavor undertaken to create a unique product, service, or result. It has a defined
beginning and end.
Project Sponsor
Person or group who provides resources and support for the project and is accountable for enabling its
success.
Q
Quality Assurance (QA)
Process of auditing quality requirements and results from quality control to ensure appropriate
standards are applied.
R
RACI Chart
Responsibility matrix defining who is Responsible, Accountable, Consulted, and Informed for each
task.
Reserve Analysis
Technique to determine the amount of contingency and management reserve needed for the project.
Resource Leveling
Schedule technique where start and finish dates are adjusted to balance resource demand with
available supply.
Risk Appetite
Degree of uncertainty an organization is willing to accept in pursuit of its objectives.
Risk Owner
Person responsible for monitoring risks and implementing agreed-upon response strategies.
Risk Register
Document listing identified risks with their attributes, probability, impact, scores, and response plans.
Risk Tolerance
Degree, amount, or volume of risk an organization will withstand.
S
Schedule Performance Index (SPI)
Measure of schedule efficiency: SPI = EV ÷ PV. SPI > 1 means ahead of schedule; < 1 means behind.
Sprint
Time-boxed iteration in Scrum, typically 1–4 weeks, during which a potentially shippable product
increment is created.
Sprint Review
Scrum ceremony at the end of a Sprint where the team demonstrates the increment to stakeholders
for feedback.
Stakeholder
Individual, group, or organization that may affect, be affected by, or perceive itself to be affected by the
project.
T
Tailoring
Deliberate adaptation of project management approach, governance, and processes to fit the project's
context.
Threat
Risk event with a negative effect on project objectives. Threat responses include Avoid, Transfer,
Mitigate, Accept.
Threshold
Cost, time, quality, or risk limit at which a significant response or escalation is triggered.
Timeboxing
Fixed and predefined period of time in which specific work must be completed, regardless of
completion status.
Transition Requirements
Capabilities needed to transition from the current state to the desired future state.
U
User Story
Agile requirement format: 'As a [role], I want [goal], so that [benefit].' Represents a unit of work from a
user perspective.
V
Value
Worth, importance, or usefulness of something. The primary measure of project success in PMBOK
7th edition thinking.
W
Waterfall
Sequential, phase-gate project management approach where each phase must be completed before
the next begins.
Work Package
Lowest level of the WBS for which cost and duration can be estimated and managed.
Workaround
Response to a negative risk that has occurred for which no prior response was planned.