Fluento Inside Sales Script
🟢 Opening
ISM:
Good morning Ma’am/Sir 😊
This is XYZ from LEAD Group.
I’m calling to inform you about the Early Launch of our new product, Fluento, exclusively for our partner schools.
Fluento is not just about teaching English —
It's about building fluent, confident, and fearless communicators.
Before I explain further, may I quickly understand your current experience?
🔵 2. Quick Discovery
● How would you describe your students’ English fluency today?
● In a class of 40 students in your school,wHow many students can speak English confidently without
hesitation?
● What steps have you taken to improve spoken English?
● Have you seen consistent results across all sections?
(Acknowledge response.)
That’s what we see in many strong schools —
English is taught well, but confident speaking at scale remains a challenge.
2️⃣ SPIN Framework Flow
🟢 S – Situation Questions
● In a class of 35–40 students, roughly how many can confidently speak English today?
● When parents ask about spoken English, how satisfied are you with your current results?
● Do you feel spoken English is a key expectation from parents in your area?
👉 Let them speak. Don’t rush.
🔴 P – Problem Questions
● Today the major challenge that students and parents face is an absence of English speaking
ecosystem (their family,friends,teachers)
● With large class sizes, how much individual speaking practice can each child realistically get?
● Would you agree that most language labs rely on “listen & repeat,” which doesn’t truly build speaking
confidence?
(Align them to: teacher limitation + lack of personalization)
🟠 I – Implication Questions
● If students are not confident in spoken English, how does that impact parent perception?
● Have you seen parents compare schools mainly on English fluency?
● If your school becomes known as “the English speaking school” in the area, what would that mean for
admissions and fee positioning?
👉 This is where the value builds. Don’t pitch yet.
🟡 N – Need Payoff Questions
● If every child had a personal English tutor, would that solve the consistency issue?
● If you could show measurable improvement in just 6 months, would that strengthen parent trust?
● If English speaking improved across all sections, what would that do for your brand?
(Once they say yes → Transition to solution)
🟣 3. What is Fluento (Simple & Direct)
Fluento solves this structurally.
It offers:
✔ Personal AI English Tutor – Miss Curie- Teachers have a big role to play in implementation
✔ Based on LRSI & LRSP pedagogy
✔ Not just listen & repeat – actual speaking practice through conversation building and real time feedback
✔ Personalised for every child
✔ Visible transformation in 6 months
✔ 3 periods a week, 4 Weeks Per Unit, 8 Units Per Year,structured academic program
“Instead of depending only on teacher capability, every child now gets a personal English tutor at a
fraction of the cost.”
So progress does not depend only on teacher fluency.
Our data across schools shows that:
● Schools with confident English-speaking students attract 20–30% more admissions
● Parents are willing to pay 10–15% higher fees in such schools
That means English speaking is not just an academic [Link] is a growth engine for schools.
🧩 4. Quick Feasibility Check
Just to understand planning:
● Do you have a functional computer lab?
● Approx. How many working systems?
● Roughly how many students in Grades 1–5?
This helps us structure batches smoothly.
🏁 5. Strong Close
Ma’am/Sir,
Today, schools are remembered not just for marks —
but for how confidently students speak.
Fluento helps you build that identity.
I strongly recommend we plan implementation from the upcoming session.
Shall we take this forward?
OBJECTION QUICK HANDLERS (Inside Sales Version)
“We are not interested / budget issue”
Caller:
“Sir/Ma’am, I completely understand.
That’s exactly why we are not asking for any decision now.
This meeting is only to show you what is possible for your school.
After seeing the demo, you can decide whether it makes sense or not.
Shall I block a 15-minute online meeting with you?
“I am busy”
Caller:
“Sir/Ma’am, that’s why we are keeping it very sharp — just 15 minutes.
In those 15 minutes, you will see
how schools are using English speaking as a competitive advantage.
I will also share the brochure and a short video for your reference.
May I call you tomorrow to confirm a suitable time?
“Already have spoken English program”
Caller:
That’s great, Sir/Ma’am.
Most schools do have some programs.
But the difference is —
traditional programs improve the top 20% of students. Challenge here is they are offline and support only
listen and repeat, there is no conversation building or feedback for the student in real time
Fluento improves 100% of students through AI personalization.
That’s why this demo will be useful for comparison.
Shall I block a 15-minute online meeting with you?