BHA113-Food &Beverages Service-I
Semester-I (Introduction to Hospitality
Lecture-1 Growth & Development)
• HOTEL
• Definition of Hotel
• •A hotel is an establishment that provides basic
services of food, beverage and accommodation to
the ones who are in the capacity to pay for it and in
the ability to receive it.
• •By British law Hotel or Inn is defined as “a place
where a bonafide traveler can receive food and
shelter, provided he is in a position to pay for it and
in a condition to receive it.
• •An establishment providing accommodation ,
meals, and other services for travelers and tourists,
by the night.
• What is Hotel Management
• ▪It is a field that applies principles and information
derived from a number of disciplines regarding
selling food, beverages and lodging to persons away
from home. The management system that manages
all things about hotel business is called hotel
management .
• ▪Another ways, the Hotel management is the
perfect management techniques including Hotel
administration, accounts, marketing, maintenance,
housekeeping, food and beverage management and
catering .
• What is Hospitality
• The hospitality industry is a broad category of fields
within the services industry that includes lodging,
event planning, theme parks, transportation , cruise
and additional fields within tourism industry .
• ▪Growth of Hotel Industry
• ▪Hospitality is the second oldest commercial
endeavors known to man. Inextricably bound
together with the hotel and restaurant business is
travel and tourism, a business that provides services
to travelers.
• ▪ The hotel industry has emerged due to the
invention of wheel when people began to travel .
• ▪ The logistics of carrying food for several days
became a problem. Hence, at convenient spots,
informal lodging operators started providing places
to stay and eat in exchange for goods or money.
• •The earliest inns were ventures by husband and
wife teams who provided large halls for travelers to
make their own beds and sleep on the floor.
• •They also provided modest wholesome food, thirst
quenchers like wine, port, ale, etc. and stabling
facilities.
• •The entire cooking, service and recreation was
provided by the husband and wife team and his
family
• • The advent of the industrial revolution in England
brought ideas and progress in the business of inn
keeping.
• • The development of railways and steamships
made travelling more prominent. The industrial
revolution also changed travel from social or
government travel to business travel.
• The lead in hotel keeping was taken by the emerging
nations of Europe, especially Switzerland.
• It was in Europe that the birth of an organized hotel
industry took place in the shape of chalets and
small hotels which provided a variety of services
and were mainly patronized by the aristocracy of
the day
• THE MODERN AGE
• • The real growth of the modern hotel industry
took place in the USA beginning with the opening of
City in New York in 1794.
• • This was the first building specifically erected for
hotel purposes. Some of the finest hotels of the
USA were built in this era, but the real boom in
hotel building came in the twentie
• • This period also saw the beginning of chain operation
under the guidance of E.M Statler .
• It involved big investments, big profits and trained
professionals to manage the business ,he opened the
statler in buffalo, new york.
•In the modern world , lodging facilities do not just
correspond to the true definition –a lodging
accommodation for travelers.
•Those in the hotel industry , from the architects
,designers ,developers, and engineers to the managers,
are cognizant of the fact that the tastes of guests vary
according to their wishes or needs .
•Hence, most contemporary hosteliers analyze the global
market trends in order to improve the quality of life in
hotels and offer the best services.