Digital Key
Touch
User Guide
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DIGITAL KEY TOUCH
USER GUIDE
TABLE OF CONTENTS
Genesis Digital Key 3
Smartphone: Activate and Create Owner
Digital Key in Genesis Intelligent Assistant App 4
Let’s pair your Digital Key to Your Vehicle 6
How to Share Your Digital Key 7
Key Permissions 7
Verification 8
Activation Code 9
Deactivation 10
Remove Digital Key 10
Using the Genesis Digital Key 11
SECTION A
If you misplaced your Passcode for
registration or did not register
Digital Key via the distributor.
After logging in to [Link], the screen will prompt
you to select which vehicle you would like to activate.
After you press Digital Key, a prompt on the screen will ask you
to register your Digital Key. Click “register” and you will receive
a “Digital Key – welcome” email.
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DIGITAL KEY TOUCH
USER GUIDE
Genesis Digital Key
Genesis Digital Key is a convenience feature available on
Genesis Intelligent Assistant app with Genesis Connected
Services that allows you to use your mobile device as a key. The
Digital Key can be used to lock, unlock, start/stop the vehicle
and share digital keys remotely with family and friends while still
controlling the level of access.
The Digital Key is also compatible with select smartwatches.
IMPORTANT: When activating Genesis Digital Key to the vehicle,
at least one key fob must be in the car to properly pair with your
smart device.
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DIGITAL KEY TOUCH
USER GUIDE
Smartphone:
Activate and Create Owner Digital Key
in Genesis Intelligent Assistant App
ake your smartphone and at least one of your key fobs to your
T
Genesis and turn the vehicle on.
fter logging into the Genesis Intelligent Assistant app*, the
A
screen will prompt you to select which vehicle you want to
activate. It will only prompt you to choose a vehicle if you have
more than one vehicle registered.
*Remember: if you did not enroll via a dealer, see steps in Section A.
nce you select the Digital Key equipped vehicle, you will be
O
able to see “Digital Key” on the menu.
lick the Digital Key from the menu — you will see an overview
C
on how the Digital Key works.
nce you have reviewed — click on set up Digital Key — a
O
confirmation screen will appear showing you that the system
is validating the compatibility of your device.
nce the validation is complete a screen will show you if your
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device is compatible or not.
Continued on next page >
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< Activate and Create Owner Digital Key continued
A Digital Key activation screen will appear — read through the
copy and take a screenshot of the set-up steps so you don’t
forget. A guideline on how to pair the smartphone to the vehicle
will be displayed.
Check the box that says:
I have screenshot or written down the above
sequence of commands.
Place your smartphone on the wireless charging pad.
Once your smartphone is on the wireless charging pad, a set-up
screen will appear — press “Continue.” Be sure to leave your
smartphone on the wireless charging pad*.
*Depending on the device and vehicle, the number of Digital Keys may differ.
Digital Key will automatically be placed into your wallet.
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DIGITAL KEY TOUCH
USER GUIDE
Let’s pair your Digital Key to your
vehicle.
On the vehicle’s infotainment system, navigate to the
Digital Key section from the Main Home Screen by selecting
[Setup] > [Vehicle] > [Digital Key] > [Smartphone Key]>
[My Smartphone Key]. Tap [Save].
1. Press Setup (located on menu bar)
Digital Key
2. Press Vehicle (located on screen)
3. Press Digital Key (located on screen) Setup Vehicle
Three options will appear next. Smartphone Key
Card Key
1. Smartphone Key Not Saved
Digital Key Information
2. Card Key
3. Digital Key Information
Click “Smartphone Key” to register your device to your Digital Key
vehicle. Smartphone Key My Smartphone Key
Not Saved
Card Key
Shared Keys
Not Saved
Digital Key Information
*You can also view your shared keys here and add or delete shared keys.
Make sure your smartphone is always on the wireless charging Smartphone Key
pad during registration. My Smartphone Key To save a new My Smartphone Key,
Not Saved press the [Save] button below.
Once the smartphone is on the wireless charging pad, press Shared Keys
“Save” on the screen. Run digital key registration mode
. .. .
on your smartphone and press the
[Save] button
Save
A confirmation will appear on the screen indicating that the
smartphone key has been saved. My Smartphone Key has been saved.
OK
The smartphone key button will say “saved” once the pairing is
successful.
*Buttons may vary by model. Note: at this point, you may link your Digital Key to a Driver Profile on
the vehicle’s infotainment system if you wish. The Setup button may be located in a different place
depending on the vehicle you have.
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DIGITAL KEY TOUCH
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How to Share Your Digital Key Genesis
Car Key
Sometimes you just need to share your vehicle with a friend or
family. It is easy with the Genesis Digital Key.
The key is accessible on your smartphone in the wallet section
(screen may vary per device).
1. elect the share icon — it is a box with an arrow
S
pointing up.
2. pop-up will appear on your smartphone with methods
A
to share your key. Select how you would like to share the
Digital Key.
3. hoose any of the available methods — a pre-populated
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message will appear.
4. A
dd in the name of the person you want to share with
— if you have their name in your address book it will pull
from there.
5. And you click “Send.”
*Friends and family must have a WiFi/cellular connection in order to accept and use the Digital Key.
Key Permissions
You are almost done sharing your Digital Key. Now, you can
choose how the Digital Key is used. From unlocking the doors
to having full access, the key holder can start and drive your
vehicle.
1. Click on the Access Level section and check the key use.
2. nce levels are chosen the screen will automatically go
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back to the main screen.
Once you are happy with the Key Permissions — hit “Continue”
in the top right.
*Key Permissions will also show on the screen once a share method is selected.
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USER GUIDE
Verification
You are almost there — now the Digital Key wants to make sure
you are the owner and sharing your vehicle key. Go through
all steps you would if you were downloading an app — with a
double click or biometric — depending on how your smartphone
is set up.
Here, you can see who the recipient of the key is and what their
permissions are.
Confirmation will appear.
*This information can also be accessed through Genesis Intelligent Assistant app and will be redirected to your wallet.
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Activation Code
You can also choose to share your Digital Key with an
activation code — this allows you to share the key at the
time you want. Just toggle on the button.
If you choose an activation code, it will redirect you to your
wallet screen and ask how you would like to share the code.
This is the screen if you are sending an activation code. You
can copy or use the share button.
he circle icon with the check mark and silhouette indicates
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that your key is being shared. Click on the icon to see who
has your key and their access level.
On this screen you can also add more people or stop
sharing.
This information can also be accessed through the Genesis
Intelligent Assistant app and will will redirect you to your
wallet.
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Deactivation
If you don’t want to share your Digital Key anymore it is easy. 3. lick “Stop Sharing” — you will see the words
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1. o deactivate, go back to your wallet and click on
T revoking access by the person’s name.
the people icon. On your contact’s wallet they will be notified that they
2. lick on the contact you wish to deactivate or
C have been removed from the vehicle and the Digital Key
“Everyone.” will no longer be available.
1 2 3
Remove Digital Key
You bought a new Genesis or a new smartphone and no
longer want the Digital Key to be active.
1. o to your wallet and select the “i” button in the
G
top right corner.
2. croll down to the bottom of the page and
S
select “Remove Car Key.”
3. onfirm that you want to remove your Digital
C
Key. Once completed, the key will be deleted
from your wallet. 1 2 3
4. D
on’t forget you have to deactivate from your
vehicle as well.
Continued on next page >
*Screens may differ per device.
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USER GUIDE
< How to remove Digital Key continued
To deactivate from your vehicle, complete the following steps Smartphone Key
from the digital touch-screen: TIIN
1. Press “Setup” To delete My Smartphone Key, press
the [Delete] button shown.
2. Press “Vehicles”
Shared keys will not be deleted.
3. Press “Digital Key” Delete
4. Press “My Smartphone Key”
5. Press “Delete” Delete My Smartphone Key?
A screen will ask to confirm your request. Yes No
Once you press “Yes,” a confirmation will appear on the
screen that the smartphone key has been deleted. My Smartphone Key has been deleted.
You will receive an email confirmation that the Digital Key OK
has been deactivated.
Using the Genesis Digital Key.
Unlock/Lock by hovering the back of your phone near the
driver’s door handle.
Start the vehicle by placing your smartphone on the wireless
charging pad. Then press the brakes while pressing the
engine start button.
Once the engine starts, you do not need to keep your
smartphone on the wireless charging pad.
Under Digital Key support, it will show the FAQ on Digital
Key and how to contact Genesis Connected Service
support. To return to the screen, select the back arrow.
Note: Once you have completed the Digital Key
activation, you may use the Digital Key to lock, unlock
and drive the vehicle. To activate, tap the smartphone or
smartwatch to the door or place the phone on the NFC
Pad to start the vehicle.
Digital Key
Touch
User Guide
Genesis Motors Canada
[Link]
The Genesis names, logos, product names,
feature names, images and slogans are
trademarks owned or licensed by Genesis Motors
Canada, a division of Hyundai Auto Canada Corp.
All other trademarks and trade names are those of
their respective owners.