Kgx© e¨e¯’vcbv t- cÖwZôv‽bi wbw`©ó j¶¨ I D‽Ïk¨ AR©‽bi Rb¨ Kgx©i m‽e©v”P mبenvi wbwðZKi‽Yi Rb¨ ‽h

cÖwµqv MÖnY Kiv nq Zv‽K Kgx© e¨e¯’vcbv ejv nq| A_©vr Kg©Pvix e¨e¯’vcbv n‽jv e¨e¯’vcbvi ‼mB Ask hv Rbkw³i
mwVK e¨envi I wbqš¿b wbwðZ Kiv|
Kgx© e¨e¯’vcbvi D‡Ïk¨ t
 Kgx©i m‽e©v”P mبenvi wbwðZKiY
 cÖwZôv‽bi wbw`©ó j¶¨ I D‽Ïk¨ AR©b
 wbw`©ó mg‽qi g‽a¨ Kvh© ev¯Íevqb
 Ace¨q I AcPq n«vm
 cÖwZôv‽bi ‼UKmB Dbœqb
 mgm¨vi mgvavb
 Ø›` wbimb
Kgx© e¨envi Kvh©vejx t
 Kgx©i m‽e©v”P mبenvi wbwðZKiY-Gi Rb¨ cwiKíbv cÖYqY
 Kg©m~Px ev cÖKí ev KvR m¤ú‽K© Kvh©Ki wb‽`©kbv cÖ`vb
 Kgx©‽`i Kvh© ev¯—evq‽bi mnvqK I cÖ‽qvRbxq DcKiY mieivn Ges ‼m¸‽jvi e¨envi Dc‽hvMx cwi‽ek m„wó
Kiv
 myôyfv‽e Kvh© ev¯—evq‽bi Rb¨ Kgx©‽K cÖwZwbqZ gwU‽fkb cÖ`vb Kiv
 Kgx©‽`i Kvh©vejx, D‽Ïk¨ I cwiKíbvi g‽a¨ mgš^q mvab Kiv
 mycviwfkb I gwbUwis Kgx©‽`i Z_¨ Kgx©‽`i Kvh©vejx wbqš¿Y Kiv
 Kgx© cvidi‽g‽Ýi h_vh_ g~j¨vqb Kiv
 Kgx© Dbœq‽b Kvh©Ki c`‽¶c MÖnY Kiv

Kgx© e¨e¯’vc‽Ki ¸Yvejx t wZwbB ‼hvM¨ DËg Kgx© e¨e¯’vcK whwb Ab¨vb¨ gvby‽li mv‽_ GK‽Î KvR Ki‽Z cQ›`
K‽ib| Z‽e Zv‽K AviI ‼ek wKQz ¸‽bi AwaKvix n‽Z n‽e| ‼hgb-

 kªg m¤úwK©Z Ávb

 Zx¶è eyw× m¤úbœ
 ‽KŠkjx
 e¨w³Z¡
 KvwiMwi I cÖvwZôvwbK wk¶v

Kgx© e¨e¯’vc‡Ki KiYxq t

 Kgx©‽`i K_v ¸iæZ¡ mnKv‽i ‼kvbv|
 Avcwb ‼h ¯Í‽ii e¨e¯’vcK ‼nvbbv ‼Kb Awd‽m mgqvbyeZx© ‼nvb|
 wgwUs-G h_vmg‽q ‼cŠuQvb Ges m¤¢e n‽j mswkøó mevB‽K Av‽Mfv‽MB Rvwb‽q w`b|
 me ¯Í‽ii Kgx©‽K gvbweK gh©v`v w`b|
 mgq _vK‽j mswkøó Kgx©‽K ‼W‽K Av‽jvPbv Kiv |
 cÖvwZôvwbK g~j¨‽eva Z…Yg~j ¯Íi ch©šÍ ‽cŠu‽Q w`b|
 wbqwgZ ev gv‽S gv‽S Kgx©i Kg© GjvKv cwi`k©‽b hvb|
 Kgx©‽`i KvQ ‼_‽K me©`v wk¶v wb‽Z ‼Póv Kiæb|
 wgwUs-G wb‽R Kg K_v ejyb, Ab¨‽`i ‼ekx ej‽Z my‽hvM w`b|
 A‽b¨i wm×všÍ MÖn‽bi mvg‽_©¨i Dci Av¯’v ivLyb| wm×všÍ MÖn‽b ‼KD fyj Ki‽j ‼mUv ¯^vfvweK e‽j a‽i wb‽q
mwVK wm×vš— MÖn‽b mnvqZv Kiæb|
 Kgx©‽`i cwiYZ fveyb|
 Aci‽K hv wkLv‽eb ‼mB wk¶v wb‽R ‼g‽b Pjyb|

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 bvix cyiæl wbwe©‽k‽l mevi mv‽_ GKB AvPib Kiæb|
 iæp AvPib bv K‽i bxwZ‽Z K‽Vvi ‼nvb|
 wb‽R‽K KLbI wew”Qbœ Ki‽ebbv, cÖ‽qvR‽b ‼h‽Kvb ¯Í‽ii Kgx© ‼hb Avcbvi mv‽_ mv¶vZ ‼c‽Z cv‽i|
 Kgx©‽`i fv‽jv Kv‽Ri ¯^xK…wZ w`b, cÖksmv Kiæb|
 Avcbvi Kgx©i mv‽_ Zv‽`i mejZv I `~e©jZv Zv‽`i mv‽_ hyw³mnKv‽i mivmwi Av‽jvPbv Kiæb|
 cÖvwZôvwbK wm×v‽šÍi ‽hŠw³KZv m¤ú‽K© Kgx©‽`i m‽PZb Kiæb|
 ÒAvwgi ‼P‽qÓ ÒAvgivÓ kãwU ‼ekx e¨envi Kiæb|
 ¯úó fvlvq K_v ejyb, Kgx©iv Avcbvi K_v eyS‽Z ‼c‽i‽Q wKbv fv‽jvfv‽e hvPvB Kiæb|
 Av‽jvPbvi Rb¨ Aat¯Íb Kgx©‽`i memgq Avcbvi Kv‽Q ‼W‽K Avb‽ebbv, gv‽S gv‽S Zv‽`i Kv‽Q hvb|
 Zv‽`i myweav Amyweav, fv‽jv-g›` ‼LuvR Lei wbb|
 ‽Kvb wel‽q Kgx©‽`i `~e©jZv _vK‽j Zv KvwU‽q DV‽Z Zv‽`i mnvqZv Kiæb|
 Kgx©‽`i we‽bv`‽bi e¨e¯’v ivL‽eb|

Kgx© e¨e¯’vc‡Ki eR©bxq t

 Kgx©‽`i cÖwZ KLbI KUzevK¨ e¨envi Ki‽ebbv| fve‽Z ‼Póv Kiæb Avcbvi EaŸ©Zb Avcbvi mv‽_ Abyiƒc
e¨envi Ki‽j Avcbvi g‽b wK cÖwZwµqv m„wó n‽e|
 Av‽jvPbvi mgq h_vh_ KviY Qvov KvD‽K wbiærmvwnZ Ki‽eb bv|
 Ac‽ii mvg‽b KvD‽K Ac`¯’ Ki‽ebbv| we‽klZ wgwUs -G KvD‽K Dcnvm ev Acgvb Ki‽ebbv| hw` ‼KD
Ab¨vq K‽i _v‽K Zvn‽j Zv‽K ‼mUv GKv‽šÍ ‼W‽K e¨e¯’v MÖnb Kiæb|
 ‽Kvb Ae¯’v‽ZB ‼Zvlv‽gv`‽K cÖkªq w`‽ebbv, Kgx©‽`i KvQ ‼_‽K Dcnvi bv ‼bqvB evÂbxq|
 e¨w³MZ Kv‽R Kgx©‽`i wb‽qvwRZ Ki‽ebbv|
 cyiæl Kgx©iv gwnjv‽`i cÖwZ we`ªæcvZœK gšÍe¨ ev KUzw³ Ki‽ebbv, gwnjv Kgx©‽`i cÖwZ AvPi‽b wظb mZK©
‼nvb|
 Kgx©‽`i KLbI AwciYZ fve‽ebbv|
 me wm×všÍ wb‽R ‼b‽ebbv, wm×všÍ ‼bqvi ‼¶‽Î Kgx©‽`i gZvgZ MÖnb Kiæb|
 Kgx©iv ‼hb ‼Kvb Ae¯’v‽ZB Avcbv‽K fq bv cvq| Avcbvi nvefve ‼hb Zv‽`i g‽b fxwZi mÂvi bv K‽i eis
Zviv ‼hb Zv‽`i feb¸‽jv wb‽q Avcbvi mv‽_ ‼LvjvLywj K_v ej‽Z cv‽i ‼m e¨vcv‽i Zv‽`i DrmvwnZ Kiæb|
 iƒp fvlvq K_v ej‽ebbv, nvwm gy‽L K_v ejyb, hw` ‼Kvb Kgx©‽K welbœ n‽q _vK‽Z ‼`‽Lb Zvi w`‽K nvwmgy‽L
ZvKvb|
 cÖvwZôvwbK wm×všÍ MÖn‽bi ‼¶‽Î e¨w³MZ m¤ú‽K©i welq we‽ePbvq Avb‽ebbv|
 Avcbvi AvPi‽b ev K_v ejvq `ywðšÍvi Qvc dz‽U bv I‽V| kvšÍ gv_vq cÖ‽qvRbxq c`‽¶c MÖnb Kiæb| wec‽`i
mgq AwePj _vK‽eb, ‼Kvb Kgx©‽K G mgq eKv SKv Ki‽ebbv| m¼Ugq g~û‽Z© Avcvbi AvPib mnKgx©‽`i
Dci cÖfve we¯—vi Ki‽Z cv‽i|

Kgx©i g‡bvej Dbœq‡bi cš’vmg~n t

 Kgx©‽`i mgm¨v mgvavb

 AbyK~j Kvh© cwi‽ek ˆZix
 Kgx©‽`i wm×v‽šÍ AskMÖn‽bi my‽hvM
 Kgx©‽`i Kg© I Kvh© g~j¨vqb

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Uxg wK t Uxg n‽jv wKQz e¨w³e‽M©i mgwó, hviv cvi®úwiK ‼hvMv‽hvM, mn‽hvMxZv, m„Rbkxj wPšÍv-fvebv I
Kg©`¶Zvi gva¨‽g ms¯’vi GKwU wbw`©ó j¶¨ I D‽Ïk¨ AR©‽b GK‽Î KvR K‽i| Ux‽gi m`m¨ nIqv cÖvqwMK A‽_©
wb‽Ri ‼P‽q eo GKwU ¯^Ëvi Ask nIqv‽K ‼evSvq| GBiƒc gvbwmKZv Ux‽gi j¶¨ Ges D‽Ïk¨ ev¯Íevq‽b h‽_ó
mnvqK f~wgKv cvjb K‽i|
...........
T = Together(GK‽Î) A= Achievement (AR©b)
E = Every one (cÖ‽Z¨K) M= More (AwaK)
Uxg wewìs Gi Rb¨ Bs‽iRx 12-C A¶‽ii e¨env‽ii gva¨‽g 12wUc‽mi D‽j- L ev mycvwik Kiv hvq| ‼h¸‽jvi
gva¨‽g ¯^v_©K fv‽e Uxg wewìs Kiv Ges Ux‽gi cÖ‽Z¨K m`‽m¨i g‽a¨ Uxg myjd ‼PZbv m„wó Kiv m¤¢e|
12-C-Gi e¨vL¨v t
 Clear expectation (¯^”Q aviYv/cÖZ¨vkv)  Cooperation(mn‽hvwMZv)
 Confidence (Av¯’vv)  Consequence (djvdj)
 Control (wbqš¿Y)  Collaboration (‽hŠ_fv‽e KvR Kiv)
 Coordination (mgš^q)  Creative innovation (m„wókxj cwieZ©b Avbvqb)
 Communication (‽hvMv‽hvM)  Cultural change (KzwóMZ cwieZ©b)
 Competency (‽hvM¨Zv/`¶Zv)  Consistency (avivevwnKZv)

Uxg w¯úwiU t Ux‽gi Aš—M©Z mKj m`m¨‽`i cvi®úwiK mn‽hvwMZv I H‽K¨i wfwË‽Z Kvh© cwiPvjbvi MwZkxjZvB
n‽”Q Uxg w¯úwiU| A_©vr Ux‽gi mgwš^Z KvR Kivi B”Qv, cÖeYZv, Drmvn DÏxcbv, gvbwmKZv, Zvobv BZ¨vw`B
n‽jv Uxg w¯úwiU|
fv‡jv Ux‡gi ˆewkó¨ t
 Ux‽gi m`m¨‽`i D‽Ïk¨ I f~wgKv m¤ú‽K© cwi®‹vi avibv
 ‽Lvjv‽gjv Ges ¯^”QZv
 mn‽hvMxZv Ges wek¦vm
 ØÜ wbim‽b mn‽hvMxZv I B”Qv cÖKvk
 m‽š—vlRbK ‼bZzZ¡
 cÖwZwbqZ g~j¨vqb
 e¨w³MZ Dbœqb
 mnc‽¶i mv‽_ my›`i m¤úK©
Uxg wewìs Gi cÖ‽qvRbxqZv t
 Kv‽Ri MwZkxjZv e„w× cvq I Kg©¯’‽j Amg cÖwZ‽hvwMZv `~i nq|
 mK‽ji AwfÁZv wewbgq I gZvg‽Zi my‽hvM _v‽K we`vq Kvh©Kix wm×vš— MÖnb Kiv hvq|
 ‽hŠ_fv‽e `vwqZ¡ e›U‽bi d‽j `vwqZ¡ e›U‽b mgZv Av‽m|
 AwaK gvby‽li `¶Zv I AwfÁZvi wgjb N‽U hv Kg©m~Px ev¯—evqb I wm×vš— MÖnb cÖwµqv‽K Zivwš^Z K‽i|
 ØÜ ˆZix nq bv, eis ØÜ wbim‽b Kvh©Kix f~wgKv ivLv hvq|
 mgq m‽PZbZv ˆZix nq|
 mKj KvR m¤ú‽K© mK‽ji g‽a¨ ¯^”Q aviYv _v‽K Ges wb‽R‽`i g‽a¨ Z‽_¨i Av`vb cÖ`vb N‽U|
 Uxg m`m¨‽`i mKj ch©v‽q AskMÖnb _v‽K we`vq mK‽ji g‽a¨ Kv‽Ri cÖwZ gvwjKvbv‽eva ˆZix nq|
 Kg© `¶Zv e„w× cvq weavq SzuwK MÖn‽bi gvbwmKZv ˆZix nq|
 ‽h ‼Kvb Kv‽Ri djvdj AZ¨š— BwZevPK nq|
KLb GKwU Uxg wedj nq t
 hLb Uxg‽K ‼Kvb KZ…©Z¡ Ac©b Kiv nq bv|
 Kg©m~Px ev¯—evq‽b hLb mw¤§wjZ m¶gZv nvwi‽q ‼dj‽e|
 hLb Awc©Z `vwqZ¡ cvj‽b Drmvn nvwi‽q ‼dj‽e|
 hLb Uxg m`m¨‽`i g‽a¨ cvi®úwiK Av¯’v, wek¦vm I kª×v bó n‽e|
 hLb Uxg m`m¨‽`i g‽a¨ e¨w³eM© cÖvavb¨ cv‽e|
 Uxg wjWv‽ii ‼bZ…Z¡ `~e©j n‽q co‽j|
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Ø›Ø I Pvc e¨e¯’vcbv
Ø›Ø t Ø›Ø ej‽Z GK c‽¶i AwaKvi, ¯^v_© ev myweavw` Ab¨ c¶ Øviv evavcÖvß, wewNœZ ev ¶zbœ nIqv m¤úwK©Z
AvPiY‽K eySvq| Ø›Ø mvavibZ j¶¨, g~j¨‽eva, nZvkv ev Abyf~wZ RwoZ AwaKvi, ¯^v_© ev myweavw` evNvMÖ¯’ ev wewNœZ
nIqvq fq n‽Z m„wó n‽Z cv‽i| GKRb Ab¨‽`i AwaKvi, Abyf~wZ, nZvkv, g~j¨‽eva ev j¶¨ m¤úwK©Z welqvw`i
e¨e¯’vcbv Ki‽Z cv‽i bv, wKš` Ø›Ø RwbZ ¶q¶wZ n‽Z i¶v Ki‽Z welqwU‽K Ab¨ avivq cÖevwnZ Ki‽Z ev wbqš¿Y
Ki‽Z cv‽i|
؇›Øi cÖavb cÖavb KviY t
 fyj eySveywS
 e¨w³‽Z¡i jovB
 j‽¶¨i wfbœZv
 m¤úvw`Z Kv‽Ri gvb wbgœ I cwigvY Kg nIqv
 wewfbœ c×wZi e¨envi
 `vwqZ¡ m¤úwK©Z mgm¨v
 mn‽hvwMZvi Afve
 KZ…©Z¡ m¤úwK©Z mgm¨v
 nZvkv
 mxwgZ m¤ú‽`i Rb¨ cÖwZ‽hvwMZv
 bxwZ I wbqgKvbyb ‼g‽b bv Pjv
 ¯^v_©ciZv I ¯^RbcÖxwZ
 mv¤cÖ`vwqKZv
 AvÂwjKZv
Ø‽›Øi BwZevPK I ‼bwZevPK w`Kmg~n t we‽iva gv‽bB mgm¨v bq Bnvi BwZevPK I ‼bwZevPK Dfq cÖKvi cÖfve
i‽q‽Q|
؇›Øi BwZevPK w`Kmg~n t-
 ‽Kvb Av‽jvPbvi m~ÎcvZ Ki‽Z mvnvh¨ K‽i ;
 mgm¨vi mgvavb Ki‽Z mvnvh¨ K‽i;
 gvby‽li ‼Kvb wel‽q e¨w³MZfv‽e RwoZ nIqvi gvÎv evwo‽q ‼`q;
 gvby‽li g‽a¨ ‼hvMv‽hv‽Mi Dbœqb K‽i;
 gvby‽li g‽a¨ cywÃf~Z Av‽eM cÖKv‽ki my‽hvM K‽i ‼`q;
 gvby‽li `¶Zv evov‽Z mnvqZv K‽i|
 AvZœ-g~j¨vq‽bi my‽hvM _v‽K
 `jxq m`m¨‽`i mn‽R ‼Pbv hvq
 bZzb ms®‹vi Avm‽Z cv‽i|
؇›Øi ¶wZKi w`K¸‡jv n‡jv t
 me©`v gvbywlK Pv‽ci gy‽L _vK‽Z nq ;
 m¤ú‽`i ¶YwZ nq;
 mvgvwRK Am‽š—vl m„wó nq;
 Rxe‽bi ¶wZ n‽Z cv‽i ;
 Kgx©‽`i gb ‼f‽½ ‼h‽Z cv‽i ;
 Kg©Zvobv n«vm ‼c‽Z cv‽i
 j¶¨ I D‽Ïk¨ AR©‽b mgm¨v n‽Z cv‽i
 bZzb ‼Kvb cwieZ©b Avm‽Z cv‽i
 GKvwaK ‼bZ…Z¡ m„wó n‽Z cv‽i
 Dc`jxq ‼Kv›`j evo‽Z cv‽i
 e¨w³MZ gh©v`v ¶zbœ n‽Z cv‽i
 cvi®úwiK kª×v‽eva n«vm ‼c‽Z cv‽i
 Amy¯’ cÖwZ‽hvwMZv e„w× ‼c‽Z cv‽i

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 fvi mvg¨ bó n‽Z cv‽i
 ms¯’vi fveg~wZ© webó n‽Z cv‽i
 Revew`nxZvi c×wZ Pvjy n‽Z cv‽i

Ø›Ø wbim‡bi †KŠkj/Dcvq t

 D‽c¶v Kiv
 avgvPvcv ‼`qv
 gy‽LvgyLx nIqv/msjv‽c emv
 eva¨ Kiv
 Av‽cvm wggvsmv Kiv
 gayfvlb BZ¨vw`|

Av‽cvl gxgvsmv Kivi `¶Zvmg~n t Av‽cvl wggvsmv mdj fv‽e Ki‽Z n‽j wKQz `¶Zv _vKv cÖ‽qvRb hvi cÖ‽qvM
NUv‽Z n‽e|
`¶Zv ¸‽jv n‽”Q -
1. we‽iv‽ai aiY wPwýZ Kiv
2. ‽gvKv‽ejv Kivi D‽`¨vM ‼bqv
3. cÖwZc‽¶i e³e¨ ‼kvbv
4. mevi Kv‽Q MÖnY‽hvM¨ mgvavb ‼`qv

mevi Kv‽Q MÖnY‽hvM¨ mgvavb ‼`qvi c`‽¶c t

 mgm¨v e¨vL¨v Kiv I ev¯—e mgm¨v Zz‽j aiv ;

 GKvwaK mgvavb Zz‽j aiv Ges cÖwZwUi g~j¨vqb Kiv|
 mevB wg‽j (‼fvU bq) ‼hŠ_fv‽e m‽e©vZK…ó mgvavbwU MÖnY Kiv ;
 mgvavb wKfv‽e Kvh©Ki Kiv n‽e Zvi cwiKíbv Kiv ;
 me©‽k‽l mgvavbwU hLb ev¯—evwqZ n‽”Q GKwU wbw`©ó mg‽qi ci Zvi g~j¨vqb Kiv|

ØØ wbim‽b e¨e¯’vc‽Ki f~wgKv t

5.c`‽¶c ch©v‽jvPbv
4. c`‽¶c MÖnY
3. Z_¨ g~j¨vqb
2. mgm¨v m¤ú‽K© Z_¨ msMÖn
1. mgm¨v wPwýZKiY

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Pvc e¨e¯’vcbv

Pvc t gb I kix‽ii Dci m„ó ‼Kvb A¯^w¯—Ki Ae¯’vB n‽jv Pvc|

Pv‡ci †¶Î I KviY t

‡¶Î Kvib
 AwZwi³ KvR
 PvKzixi AwðqZv
 Kg© `¶Zvi Afve
PvKzixi Kv‽Ri ‼¶‽Î
 `vwqZ¡‽eva
 K¨vwiqv‽ii mv‽_ PvKzixi ˆelg¨
 cwieZ©b
 mnKgx©‽`i mv‽_ AmvgÃm¨Zv
Kg©`‽ji ‼¶‽Î  mnKgx©‽`i mv‽_ ØÜ
 g~j¨‽eva, ms®K…wZ, g„‽Zi Awgj
 ms¯’vi wbqš¿‽bi aib
ms¯’vi ‼¶‽Î  e¨e¯’vcbvi aib
 Kg© cwi‽ek
 Mig
 VvÛv
e¨w³MZ
 `~lb
 ‽Mvj‽hvM

Pvc `~ixKi‡Yi Dcvq t

e¨w³i †¶‡Î ms¯’v/e¨e¯’vc‡Ki †¶‡Î
 Kv‽Ri `¶Zv evov‽bv  KvR mylg e›Ub
 mgq e¨e¯’vcbv  Kgx©‽`i Kv‽Ri cÖwZ wbqš¿Y evov‽bv
- Kv‽Ri ZvwjKv ˆZix  Kgx©‽`i `¶Zv evov‽bvi Rb¨ wewfbœ c`‽¶c MÖnb
- AMÖvwaKvi wfwË‽Z KvR Kiv (KvD‽Ýwjs, cÖwk¶Y)
- mnKgx©i mn‽hvMxZv ‼bqv  we‽bv`‽bi e¨e¯’v MÖnb
 wPËwe‽bv`b (wekªvg, ‼Ljvayjv, Mí, QzwU)  Kgx©‽`i KvR wb‽R K‽i ‼bqv
 cwieZ©b‽K BwZevPKfv‽e MÖnb  Kgx©‽`i Kv‽Ri g~j¨vqb Kiv
 Abykxjb  Kgx©‽`i wewfbœ Amyweav `~i Kivi ‼¶‽Î cÖ‽qvRbxq
c`‽¶c ‼bqv|

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‡hvMv‡hvM t ‼hvMv‽hvM n‽”Q Ggb GKwU cÖwµqv hvi gva¨‽g GKwU evZ©v (a¨vY-avibv, Abyf~wZ, Z_¨) Drm (GKK
wKsev msMVb) KZ…©K GK ev GKvwaK e¨w³i (MÖnYKvix) Kv‽Q ‼cŠu‽Q Ggbfv‽e hv‽Z K‽i cÖ‽Z¨‽KB evZ©vwUi A_©,
D‽Ïk¨ I e¨envi m¤ú‽K© eyS‽Z cv‽i|

Dbœqb †hvMv‡hvM t Dbœq‽bi Rb¨ ‼h ‼hvMv‽hvM Zv‽K Dbœqb ‼hvMv‽hvM e‽j| Dbœqb ‼hvMv‽hvM wZbwU Kvi‽b n‽q
_v‽K| G¸‽jv n‽jv Z_¨ mievin Kiv, wk¶v ‼`Iqv I we‽bv`‽bi e¨e¯’v Kiv| G ai‽bi ‼hvMv‽hvM‽K Dbœqb
‼hvMv‽hvM e‽j|

‡hvMv‡hv‡Mi D‡Ïk¨ t

 bZzb a¨vY-aviYv cÖKvk Kivi Rb¨

 Z_¨ cvIqv I ‼`qvi Rb¨
 A‽b¨i gZvgZ Rvbvi Rb¨
 aviYv‽K MÖnY‽hvM¨ Kivi Rb¨
 DØy× Ges m‽PZb Kivi Rb¨
 Kvh©µg ev¯—evqb Kivi Rb¨
 wkLY cÖ`v‽bi Rb¨
 civgk© cÖ`v‽bi Rb¨
 wm×vš— MÖn‽Yi Rb¨

Kvh©Kix †hvMv‡hv‡Mi Dcv`vb t

 ‽cÖiK
 evZ©v
 cÖvcK
 gva¨g
 cÖwZevZ©v

‡hvMv‡hvM cÖwµqv t

‽cÖiK

cÖwZevZ©v evZ©v

cÖvcK gva¨g

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Kvh©¨Kix ‼hvMv‽hv‽Mi Rb¨ evZ©v GKwU ¸i“Z¡c~Y© welq| GKwU evZ©v ‼Kgb nIqv DwPr ‼mw`‽K bRi ‼`Iqv LyeB
cÖ‽qvRb| evZ©v n‽e 3- S Gi Av‽jv‽K wbgœiƒc t-
 S= Simple (mvaviY)
 S= Short (‽QvU)
 S= Sweet (kÖ“wZ ga~i)
‡hvMv‡hv‡Mi evav t
 aviYv/ÁvbMZ evav
 `¶Zvi Afve
 mvgvwRK evav
 gb¯—vwZ¡K evav
‡hvMv‡hv‡Mi aiY t
 wjwLZ ‼hvMv‽hvM
 ‽gŠwLK ‼hvMv‽hvM
 mvs‽KwZK ‼hvMv‽hvM
‡hvMv‡hvM Kgx©i ¸Yvejx t
 ‽hvMv‽hvM cÖwµqv ‼KŠkj m¤ú‽K© Ávb _vK‽Z n‽e
 RbMY‽K DØy× Kivi Kjv ‼KŠkj m¤ú‽K© aviYv _vK‽Z n‽e|
 welq m¤ú‽K© my®úó aviYv _vK‽Z n‽e
 cvwicvwk¦©K cwi‽ek m¤ú‽K© Rvb‽Z n‽e
 eÜz fvevcbœ nIqv I kª×vkxj _vKv
 `vwqZ¡ m¤ú‽K© m‽PZb _vKv
 mvgvwRK g~j¨‽ev‽ai cÖwZ kª×vkxj _vKv
 mnvbyf~wZkxjZv cÖ`k„b Kiv
 ‽hvMv‽hvM DcKib cÖ`k©b I we‽k- lY Kivi ¶gZv _vKv
 RbM‽Yi mv‽_ GKvZœ nIqvi ¶gZv
 welqe¯` mwVKfv‽e e¨vL¨v Kivi ¶gZv
‡hvMv‡hv‡Mi †KŠkj t
 e³‽e¨i welq my®úó K‽i ‼bIqv
 cÖvc‽Ki aib ‼R‽b ‽bIqv
 cvwicvwk¦©K Ae¯’vi cÖwZ ¸i“Z¡ ‼`Iqv
 cÖvc‽Ki Pvwn`v Abyhvqx ‼hvMv‽hvM Kiv
 ‽hvMv‽hvMKvix‽K Aek¨B fv‽jv ‼kªvZv n‽Z n‽e
 Kv‽iv g~j¨‽eva ev wek¦v‽m AvNvZ bv Kiv
 wb‽R‽K/wb‽Ri gZvgZ‽K ‼hŠw³Kfv‽e Dc¯’vcb Kiv
 mgv‽jvPbv MÖn‽bi gvbwmKZv _vKv
 wb‽Ri Dci AvZœwek¦vm _vKv
 wb‽Ri AÁZv I mxgve×Zv ¯^xKvi Kiv
 Av‽`km~PK kã ev AvPiY cwinvi Kiv

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Kvh©Kix †hvMv‡hv‡Mi kZ©vejx t
 wek¦vm ‼hvM¨Zv AR©b
 mnR-mij ev ‼evaMg¨ fvlvi e¨envi
 AÂj Abyhvqx fvlv e¨envi I ms®K…wZ PP©v
 mnvbyf~wZ cÖ‽qvM
 AbyK~j g‽bvfve cÖ`g©b/‼mŠRb¨c~Y© e¨envi
 Ávb¯—‽i ‼cŠuQv‽bvi `¶Zv AR©b
 ‰ah©¨kxj ‼kªvZv nevi ‼hvM¨Zv AR©b
 cwiev‽ii GKRb m`m¨ wnmv‽e cÖwZôv jvf Kiv|
bZzb MÖv‡g cÖ‡ek
Avš—t e¨w³K m¤úK© Dbœq‡bi bxwZgvjv-
 gvbyl‽K m‽¤^vab a‽i WvKzb|
 gvby‽li mv‽_ K_v ejyb|
 gvby‽li mv‽_ wgwó e¨envi Ki“b|
 mvnvh¨Kvix I eÜzZ¡c~Y© nDb|
 mevB‽K mv`‽i MÖnY Ki“b|
 gvby‽li cÖwZ AvMÖnvwš^Z nDb|
 cÖksmv Ki‽Z D`vi wPš—vkxj nDb|
 A‽b¨i Abyf~wZi cÖwZ we‽ePbv cÖeY nDb
 ‽mev Ges KvR Ki‽Z mZK© nDb|
hv‡`i mv‡_ m¤úK© ¯’vcb Ki‡Z nq-
 GjvKvi MY¨gvb¨ e¨w³e‽M©i mv‽_ (¯‹zj-K‽jR I gv`ªvmvi wk¶K, Wv³vi, ivR‰bwZK e¨w³Z¡ BZ¨vw`)|
 myweav‽fvMx/j¶¨f~³ e¨w³MY Gi mv‽_|
 myweav‽fvMx/j¶¨f~³ e¨w³i AewfveKM‽Yi mv‽_|
 ¯’vbxq ‼Pqvig¨vb I ‼g¤^viM‽bi mv‽_|
 ¯’vbxq miKvix-‽emiKvix Awdm Gi mv‽_ (cÖkvmb, Av`vjZ, e¨vsK, ‼cv÷ Awdm BZ¨vw`)|
 ¯’vbxq Bgvg/cy‽ivwnZM‽Yi mv‽_|
 ¯’vbxq K¬ve/msN/mwgwZi cÖwZwbwa Gi mv‽_|
 ¯’vbxq nvU/evRvi/e›`‽ii e¨emvqxM‽Yi mv‽_|
 GKB ai‽Yi Kg©m~Px ev¯—evqbKvix ms¯’v I Kgx©‽`i mv‽_|
bZzb GjvKvi cÖ‡ek I m¤úK© ˆZixi †KŠkj -
eyS‽Z n‽et Rvb‽Z n‽e t
 GjvKvi mgvR e¨e¯’v  ‽fŠwjK Z_¨
 GjvKvi ms¯‹vi  GjvKvi cwigvY
 GjvKvi g~j¨‽eva  mvgvwRK m¤ú`
 RbM‽Yi weKvk  cvwievwiK m¤ú`
 RbM‽Yi mgm¨v  ¯’vbxq my‽hvM
wek¦vm Ki‽Z n‽e t ‽evSv‽Z n‽e t
 KZ©v bq-RbM‽Yi eÜz  wb‽Ri cwiPq
 civgk©`vZv bq-civgk© ˆZixi mnvqK  msMV‽bi cwiPq
 RbMY ‼evKv bq-cwiKíbvi ‼hvM¨ Askx`vi  msMV‽bi D‽Ïk¨
 cÖK‽íi D‽Ïk¨
 cÖK‽íi Kvh©µg
 Kvh©µg c×wZ
 Kvh©µ‽gi cÖZ¨vkv

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ZË¡veavb, cwiex¶Y Ges g~j¨vqb t-

ZË¡veavb : ‼Kvb Kg©m~Px ev¯—evq‽b wb‽qvwRZ Kg©KZ©v/Kg©PvixMY Zv‽`i wbR wbR `vwqZ¡ -KZ©e¨ cvj‽b KZUzKz
hZœevb I m¶g ‼m wel‽q cwi`k©‽bi gva¨‽g hvPvB Kiv I cÖ‽qvRbxq civgk© ‼`qv‽K ZË¡veavb e‽j|

 ZËAveav‽bi mgq ‼h w`K¸wj ‼`L‽Z nq

 Kgx© wbR¯^ `vwqZ¡ I KZ©e¨ m¤ú‽K© cwi®‹vi avibv iv‽L wKbv|
 Kgx© Awc©Z `vwqZ¡ cvj‽b Ae‽njv Ki‽Q wKbv
 Zvi `vwqZ¡ cvj‽b m¶gZv Ges Dchy³ `¶Zv Av‽Q wKbv|
 Kgx© KZUv cÖwZkÖ“wZe×, `„p Ges Kg©m~Pxi mv‽_ GKvZœ|
 `vwqZ¡ cvj‽b Kgx©i wbR¯^ I Kg©m~Px wfwËK myweav I Amyweav|
 Kg©m~Px ev¯—evq‽bi mgm¨v I evav|

Style of Supervision : There are different styles of supervision, i.e.

 Autocratic (do what I say)
 Anarchic style (wek„•Lj) (do what you like) and
 Democratic style (let us agree on what we are to do)
Some Techniques of Supervising :
 How to give order
 How to get help from staff
 How to make decision
 How to criticize
 How to settle grievance ( `ytL, `y`k©v)
 How to deal with problem staff
 How to deal with misconduct (Ae¨e¯’vcbv, Am`vPiY)
 How to deal with inefficiency (AKvh©KvwiZv, `~e©jZv)
 How to handle long distance supervision
Purpose of Supervision :
 To achieve desire goal
 Proper guidance
 Assist in accomplishing task
 Counseling
 Develop a sense of support from higher authority
 To know the problems
 Identify deficiency of the worker
 Enhance the efficiency
 Modify the work place
 Complete the task in schedule time
mycviwfk‡bi g~jbxwZ t
 mycviwfkb Aek¨B cwiKwíZ n‽Z n‽e|
 mycviwfkb ‼PKwjó Aek¨B e¨envi Ki‽Z n‽e
 g~j AmsMwZ mg~n Aek¨B ‼iKW© Ki‽Z n‽e
 mycviwfk‽b cÖvß ‼gRi AmsMwZmg~n d‽jvAvc Ki‽Z n‽e
 mycviwfk‽bi wi‽cvU© DשZb Kg©KZ…vi Kv‽Q ‼ck Ki‽Z n‽e
 ‽iKwW©s, wi‽cvU© , gwbUwis dig mycviwfk‽b e¨envi Ki‽Z n‽e|
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 
mycviwfk‡b †m welq¸‡jv cwiZ¨vM Ki‡Z n‡e t
 ‽jvKvj‽q K‽Vvi wZi®‹vi Kiv
 c¶cvwZZ¡ Kiv|
 `~e©j wb‽`©kbv
 Kgx©i fyj‽K cÖZ¨vLvb Kiv|
 fyj-ΓwU ‼LuvRvi gvbwmKZv|
 m¼U I mgm¨v mgvav‽b mn‽hvwMZv bv Kivi gvbwmKZv|
 gvÎvwZwi³ mycviwfkb|
 e¨w³MZ wel‽q cÖ‽ek|
 Awab¯—‽`i Awek¦vm Kiv|
 `vwqZ¡ cÖ`v‽b e¨_©Zv|
 fv‽jv cvidi‽gÝ Gi Rb¨ cÖ‽qvRbxq Uzjm, g¨v‽Uwiqvjm, BKzwqc‽g›Um mieivn bv Kiv|
 mgqgZ wm×vš— cÖ`v‽b e¨_© nIqv|
 A‽b¨i Dci ‼`vl Pvwc‽q ‼`qv|
 wg_¨v I ¸R‽e DrmvwnZ Kiv|
 ‰¯^ivZvwš¿K g‽bvfve cÖKvk Kiv|
 mve-AwW©‽bU‽`i e¨e¯’vcbv cÖwµqvi evB‽i ivLv|
gwbUwis t gwbUwis ev cwiex¶Y n‽”Q Ggb wbix¶Y cÖwµqv ev ev¯Íevqbvaxb ‼Kvb j¶¨ AR©‽b cwiKíbv gvwdK
AMÖmi n‽”Q wKbv Zv wbY©q Kiv Ges cÖvß Z‽_¨i wfwË‽Z Kg©m~Pxi cwiKíbv, Kg©c×wZ, j¶¨ w¯’i, cÖ‽qvRbxq
cwieZ©b I cwiea©b Kiv|
A_©vr gwbUwis n‡”Q -
 Kvh©µg I djvdj‽K hvPvB Kiv|
 cÖK…Z Ae¯’v I cwiKwíZ Ae¯’vi g‽a¨ Zzjbv Kiv|
 ms‽kvabg~jK Kvh©µg mycvwik Kiv|
gwbUwis G †h w`K¸wj †`Lv nq t
 j¶¨ AR©‽b M„nxZ Kvh©µg KZUv msMwZc~Y©|
 Kg© cwiKíbv Abyhvqx Kvh©µ‽gi AMÖMwZ n‽”Q wKbv|
 ev‽RU Abyhvqx LiPvw` n‽”Q wKbv|
 Znwe‽ji ch©vßvi mv‽_ msMwZ ‼i‽L bM` Av`vb-cÖ`vb n‽”Q wKbv|
 Kg©m~Px‽Z Aš—f~©³ mKj Kgx©/Kg©Pvix‽`i Kg©ZrciZv hvPvB|
 Kg©m~Pxi mvgwMÖK e¨e¯’vcbvi ch©v‽jvPbv|
 Kg©m~Px cwiPvjbvq wk¶Ywq wK wQj Zv wjwce× Kiv Ges fwelr Kvh©µ‽g Zv e¨envi Kiv|
gwbUwis I mycvwfk‡bi g‡a¨ cv_©K¨ t
gwbUwis mycviwfkb
Kv‽Ri Dci ‼Rvi ‼`qv nq Kgx©i Dci ‼Rvi ‼`qv nq
‽Kvb gš—e¨ K‽ibv ev gZvgZ cÖ`v‽b weiZ _v‽K gZvgZ cÖ`vb K‽i Ges civgk© w`‽q _v‽K
gwbUwis K‽i cÖkvmwbKfv‽e evB‽ii ‼jvK mycviwfkb K‽i cÖkvmwbKfv‽e wfZ‽ii ‼jvK
GKRb gwbUi mycvifvBRvi nq GKRb mycvifvBRvi gwbUi nqbv
ïaygvÎ cÖK‽íi NvUwZi w`‽K ¸i“Z¡ ‼`q NvUwZi cvkvcvwk Aa¯—b‽`i wbR wbR Dbœq‽b mnvqZv Kiv nq
e¨e¯’vcbvi ‼PvL Kvb e¨e¯’vcbvi ewa©Z nvZ
gwbUwis n‽jv weÁvb m¤§Z I wm‽÷‽gwUK Z`viKx ‼ekx wm‽÷‽gwUK bq
Works with data and information Work directly in the field
For taking next step Takes immediate step
Related to evaluation Related to implementation
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mycviwfkb I gwbUwis †k‡l e¨e¯’vc‡Ki Kibxq t
‽KvwPs t ‼KvwPs n‽”Q Kgx© Dbœq‽bi GKwU Pjgvb cÖwµqv hvi gva¨‽g Kgx©i Kg© `¶Zvi Dbœqb N‽U| ‼KvwPs n‽”Q
wb‽`©kbv I mnvqZv mgvnvi| GwU GKwU mwµq c×wZ hvi gva¨‽g Kgx©‽K ev¯—e ‼¶‽Î Zvi KvR Kivi `¶Zv
cwigvc Kiv hvq Ges `¶Zv Dbœq‽bi Rb¨ cÖ‽qvRbxq wb‽`©kbv I mn‽hvMxZv Zvr¶wbK cÖ`vb Kiv hvq| Dbœqb
Kg©Kv‽Û ‼KvwPs‽K A‽bKUv dyUej wU‽gi ‼KvwPs Gi gZ g‽b Kiv nq|
‡KvwPs Gi avc t
 Kgx©i `¶Zv we‽k- lY I NvUwZ wba©viY
 NvUwZ c~i‽Yi ‼KŠkj wba©vib
 mswk- ó wel‽qi Dc‽i ‼KvwPs Gi D‽Ïk¨ m¤ú‽K© GKgZ nIqv|
 mgm¨v m¤ú‽K© Kgx©i aviYv Ges AwfÁZv eY©bvi my‽hvM ‼`qv|
 Kg© m¤úv`‽bi ‼¶‽Î Kgx©i wbKU mycvifvBRv‽ii wK cÖZ¨vkv Zv ¯úófv‽e e¨vL¨v Kiv|
 G e¨vcv‽i Kgx© mycvifvBRv‽ii Kv‽Q wK cÖZ¨vkv K‽i Zv e¨³ Kivi my‽hvM m„wó K‽i ‼`qv|
 Kgx©i mswk- ó ‼Kvb ‼ckvMZ w`K Dbœqb cÖ‽qvRb Zv ‼hŠ_fv‽e Luy‽R ‼ei Kiv|
 ‽hŠ_fv‽e ‼ckvMZ Dbœqb cwiKíbv Kiv|
 Kgx©‽K mswk- ó wel‽qi Dci wb‽`©kbv I mnvqZv cÖ`vb Kiv|
 mswk- ó welq¸wj d‽jvAvc ivLv|
 cieZx© ch©v‽jvPbvi ZvwiL wba©vib Kiv|
‡g›Uwis t ‼g›Uwis ‼Kvb wb‽`©kbvg~jK cÖwµqv bq| eis GLv‽b ‼Kvb wel‽q `¶Zv AR©b ev `„wó fw½i cwieZ©‽bi
Rb¨ Kgx©‽K wewfbœ D`vniY Øviv, mswk- ó wel‽qi Dci ev¯—e AwfÁZvi eY©bv Kiv nq| d‽j Kgx© wb‽Ri fyj
ΓwU ms‽kva‽bi Dcvq ev ‼KŠkj ‼e‽Q wb‽Z cv‽i| A_©vr mycvifvBRvi Kgx©‽K Zvi wb‽Ri ev A‽b¨i AweÁZv ev
djvdj¸‽jv eY©bv K‽ib gvÎ, hv ‼_‽K Kgx© wk¶v wb‽q wb‽Ri Kg©‽¶‽Î cÖ‽qvM Ki‽Z cv‽i|
KvD‡mwjs t KvD‽mwjs Ggb GKwU cÖwµqv hvi gva¨‽g Kgx© Zvi wb‽Ri Dbœqb ev mgm¨v mgvav‽bi ‼¶‽Î ¯^vaxbfv‽e
wb‽Ri cQ›`mB mgvav‽bi c_ Lyu‽R ‼ei K‽i Ges ‼m Abyhvqx wb‽Ri Dbœqb NUvq| G‽¶‽Î mycvifvBRvi ïaygvÎ
mnvq‽Ki fywgKv cvjb K‽i, ‼Kvbfv‽eB mgvav‽bi c_ e‽j ‼`bbv|
wdWe¨vK t wdWe¨vK n‽jv ‼Kvb wem‽qi ¸bv¸b m¤ú‽K© H wel‽qi mv‽_ hy³ e¨w³‽`i gZvgZ| A_©vr ‼Kvb e¨w³
Zvi wb‽R‽K A‽b¨i ch©‽e¶‽bi gva¨‽g Rvb‽Z cv‽i| GKwU wdWe¨vK nIqv DwPZ-
 ¯^”Q, welq wfwËK Ges MVbg~jK
 gwU‽fkbvj
 MÖnb‽hvM¨
 BwZevPK
g~j¨vqb t g~j¨vqb n‽jv GKwU mgq wfwËK hvPvB cÖwµqv hvi gva¨‽g cÖKí ev Kg©m~Pxi mwVKZv Rvbv hvq A_©vr cÖKí
ev Kg©m~Pxi fvj-g›` hvPvB KivB n‽jv g~j¨vqb|
cwiwe¶b I g~j¨vqb Gi g‡a¨ cv_©K¨ t
cwiwe¶Y g~j¨vqb
 Pjgvb cÖwµqv  cÖK‽íi ‼gqv` ‼k‽l ev wbw`©ó ‼gqv` ci
 WvUv wba©viY Ki‽Z nq  D‽Ïk¨‽K cÖvavb¨ w`‽Z nq
 wePz¨wZ wba©vi‽Y mnvqZv K‽i  cwjwm ˆZix Ges Kg©m~Px cybivq mvRv‽Z mnvqZv K‽i
 Avf¨š—ixb wefvM Øviv cwiwe¶Y Kiv nq  ewnt¯’/Avf¨š—ixb ms¯’v/`ßi Øviv cwiwe¶Y Kiv nq
 cÖv_wgK Z_¨ wbf©i  cÖv_wgK Ges gva¨wgK Z_¨ wbf©i
 gwbUwis NUbvi Mfx‽i KviY ‼Luv‽R bv  gwbUwis NUbvi Mfx‽i KviY ‼Luv‽R
 AwaKš` ¸YvevPK  ¸YevPK I msL¨v evPK
 bgybvq‽bi wfwË‽Z Kiv nq  bgybvq‽bi wfwË‽Z Kiv nq bv
 A‽c¶vK…Z `ª“Z cÖwµqv  A‽c¶vK…Z `xN© cÖwµqv

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g~j¨vqb KLb Kiv nq t

cÖK‽íi aib ev mgq Kv‽ji Dci wfwË K‽i g~j¨vq‽bi mgq wba©viY Kiv nq| ‼gb ‼QvU cÖK‽íi ‼¶‽Î KvR ev¯—
evq‽bi ci g~j¨vqb Kiv nq| Aciw`‽K gvSvix ev eo cÖK‽íi ‼¶‽Î ga¨ ch©v‽q GK ev GKvwaK evi ga¨Kvjxb
g~j¨vqb Ki‽Z nq| ga¨Kvjxb g~j¨vq‽bi D‽Ïk¨ n‽jv ev¯—evwqZ Kv‽Ri Dci wfwË K‽i cieZx© KvR ¸‽jv‽K
hy‽Mvc‽hvMx Kiv hv‽Z K‽i cÖKí ev¯—evqb ‼k‽l cÖK‽íi D‽Ïk¨ I j¶¨ AwR©Z nq| wKš` ‼ªPvU cÖK‽íi ‼¶‽Î G
ai‽Yi ‼Kvb my‽hvM _v‽K bv|

gwbUwis I g~j¨vq‡bi avcmg~n t

cÖ_g avc t gwbUwis Gi wewfbœ KvR Abymv‽i mywbw`©ó óvd wbhy³KiY|

wØZxq avc t cÖK‽íi/Kg©m~Pxi bw_cÎ ch©v‽jvPbv K‽i ‼`Lv ‼h gwbUwis Gi Rb¨ ‼m¸‽jv mvgÃm¨c~Y© wKbv
Ges hw` cÖ‽qvRb nq Zvn‽j wb‽`©kK Ges hvPvB Gi gva¨g wba©viY|
Z…Zxq avc t wb‽`©kK Ges cÖwZ‽e`b Gi Rb¨ h_v_© gwbUwis Uzjm& (di‽gU) cÖYqb|
PZz_© avc t (K) wb‽`©k‽Ki Dci wfwË K‽i cÖ‽qvRbxq Z_¨ wPwýZ KiY|
(L) Z_¨ msMÖ‽ni Rb¨ cÖkœcÎ, c×wZ Ges DËi`vZv wba©viY|
cÂg avc t Z_¨ msMÖn|
lô avc t wb‽`©kK wfwËK msM„nxZ Z_¨ cÖwµqvKiY Ges we‽klY|
mßg avc t Av`k© wb‽`©k‽Ki mv‽_ we‽kl‽Yi djvdj Gi m¤úK© ¯’vcb|
Aóg avc t ms‽kvabg~jK Kvh©µ‽gi cÖ¯—vebv/mycvwik cÖ`vb|
beg avc t e¨e¯’vcbv KZ…©c‽¶i Kv‽Q cÖ`v‽bi Rb¨ GKwU gwbUwis cÖwZ‽e`b cÖYqb|

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‡bZ…Z¡ t
‽bZ„‽Z¡i msÁv t- ‼bZ„Z¡ e¨e¯’vcbvi GKwU Awcnvh© A½| ‼Kvb `j ev ‼Mvôxi AvPiY I KvR‽K wbw`©ó j¶¨cv‽b
GwM‽q wb‽q D‽Ïk¨ AR©‽bi cÖ‽Póv‽KB ‼bZ…Z¡ ejv nq| whwb G `vwqZ¡ cvjb K‽ib Zv‽K ‼bZv ev Leader e‽j|
GKRb e¨e¯’vcK Zvi Aaxb¯’ ‼jvK‽`i GKwU wbw`©ó j¶¨ AR©‽bi wbwg‽Ë cwiPvjbv K‽ib weavq e¨e¯’vcK‽KI
‼bZv wnmv‽e cY¨ Kiv hvq|
‡bZ„‡Z¡i aiY t- mgv‽R wewfbœ ai‽Yi ‼bZv I Zv‽`i ‼bZ…Z¡ ‼`Lv hvq| Kv‽Ri ‰ewkó I Kv‽Ri aiY Abyhvqx ‼bZv
ev ‼bZ…Z¡‽K wZb fv‽M fvM Kiv hvq t
 ‰¯^ivZvwš¿K ‼bZ…Z¡
 AskMÖnYg~jK/MYZvwš¿K ‼bZ…Z¡
 Aeva ‼bZ…Z¡
 ‰¯^ivZvwš¿K †bZ…Z¡ t ‼h ‼bZ…‽Z¡i ‼¶‽Î ¶gZv I wm×vš— MÖn‽Yi AwaKvi GKKfv‽e ‼bZvi wbKU ‼Kw›`ªf~Z
_v‽K Zv‽K ˆ¯^ivZvwš¿K ‼bZ…Z¡ e‽j|
 AskMÖnYg~jK/MYZvwš¿K †bZ…Z¡ t- ‼h ‼bZ…‽Z¡ ‼bZv I `jxq m`m¨‽`i wm×vš— MÖn‽Yi ¶gZv I AwaKvi _v‽K
A_©vr ‼bZv Zvi `ixq m`m¨‽`i mv‽_ Av‽jvPbv mv‽c‽¶ wm×vš— I Kg©cš’v MÖnY K‽i _v‽Kb ‼mB ai‽bi
‼bZ…Z¡‽K MYZvwš¿K ev AskMÖnYg~jK ‼bZ…Z¡ e‽j|
 Aeva †bZ…Z¡ t- G ‼bZz‽Z¡ ‼bZvi ‼Kvbiƒc ¶gZv I KZ…©Z¡ `‽ji Ici _v‽Kbv| G‽¶‽Î Kgx©iv KvR K‽ib|
wb‽RivB msMV‽bi j¶¨ wba©viY I mgm¨v wPwýZKi‽Yi KvR K‽ib G e¨vcv‽i ‼bZvi f~wgKv GKev‽iB Kg|
‼bZvi f~wgKv A‽bKUv m`m¨‽`i Abyiƒc| Aat¯—b‽`i Aby‽iv‽a A‽bK mgq mvgvb¨ cwigv‽Y wbqš¿Y I
wb‽`©kbv w`‽q _v‽Kb|
Four leadership styles for any development organization should be follwing :
 Directive : (bZzb ÷vd‽`i Rb¨ mivmwi wb‽`©kbv)
 Coaching (cyivZb ÷vd‽`i mivmwi wb‽`©k bv w`‽q eywS‽q ejv)
 Supportive (ga¨ ¯—‡ii ÷vd‡`i mivmwi wb‡`©k bv w`‡q Kv‡Ri Rb¨ mn‡hvwMZv cÖZ¨vkv Kiv)
 Delegate (D”P ¯—‡ii Kg©KZ©v‡`i Kv‡Ri wb‡`©kbv bv w‡`q civgk© †`Iqv)

‡bZ…‡Zi Dcv`vb t- (Elements of Leadership) :-‽bZ…Z¡ n‽jv j¶¨vR©‽bi Rb¨ Aa¯—b‽`i cÖfvweZ ‼KŠkj
ev cÖwµqv| Dcv`vb ej‽Z ‼Kvb wKQz Acwinvh© Ask A_ev ‼Kvb wKQzi PwiÎ ev iƒc m„wó K‽i Ggb A½xf~Z
welqvw`‽K eySv‽bv nq| ‼bZ…Z¡‽K GKUv ‼KŠkj aiv n‽j Zv KwZcq wem‽qi mgš^‽q MwVZ I weKwkZ nq| wb‽gœ
g‽W‽ji mvnv‽h¨ Zv Dc¯’vwcZ n‽jv t

‡bZv

cwi‡ek
cÖwZôvb ‡bZ…Z¡

Abymvix
wPÎt †bZ…‡Z¡i Dcv`vb g‡Wj

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‡bZvi ¸Y t- ‼bZvi ¸Y ‼bZ…‽Z¡i g~L¨ Dcv`vb wn‽m‽e MY¨| ‼bZv hw` kvixwiK I gvbwmKfv‽e ‼hvM¨ nb, cÖ‽qvRb
Áv‽bi AwaKvix nb, Kg©‽¶‽Î `¶ nb, `vwqZ¡ wb‽q KvR Kivi gZ mvg_¨©evb nb Z‽e ¯^vfvweKfv‽eB ‼bZ…‽Z¡i
gvb I ˆewkó¨ Zvi cÖwZdjb N‽U|

‡bZvi AvbyôvwbK ¶gZv t- ‼bZvi ¶gZv ‼bZ…Z¡‽K kw³kvjx K‽i| mvsMVwbKfv‽e GKRb ‼bZv hw` h‽_ó ¶gZvi
AwaKvix nb, Z‽e ‼bZ…Z¡‽K Zv cÖfvweZ K‽i| AwaK ¶gZv ‼hgwb ‼bZv‽K ‼¯^”QvPvix K‽i ‼Zv‽j ‼Zgwb mxwgZ
¶gZv ‼bZv‽K Kvh©Ki ‼bZ…Z¡ cÖ`v‽b evav ‼`q|

Aa¯—b Rbkw³i gvb t Aa¯—b Rbkw³ ev Abymvix‽`i gvb ‼bZ…‽Z¡i GKUv ¸i“Z¡c~Y© Dcv`vb| Aa¯—b Rbkw³
‼hvM¨ I `¶ n‽j ‼bZv ‼bZ…Z¡`v‽b ¯^v”Q›`¨‽eva K‽ib| Aa¯—biv wbgœ g‽bve‽ji AwaKvix n‽j ‼m‽¶‽Î ‼bZvi
wbKU ‼_‽K Kvh©Ki ‼bZ…Z¡ cÖZ¨vkv Kiv hvq bv|

Aa¯—b‽`i g‽bvfvet- Aa¯—b ev Abymvixiv ‼bZv m¤ú‽K© wK aviYv ‼cvlY K‽i Zvi Ici ‼bZ…‽Z¡i cÖK„wZ wbf©i
K‽i| ‼bZ…Z¡ m¤ú‽K© hw` Rbkw³ nZvk I wbivm³ _v‽K ‼mLv‽b ‼bZ…Z¡ ‼¯^”QvPvix, RbKj¨vYweg~L I D`vmxb nq|
AvbyMZ¨ I k„•Ljv t cÖwZôv‽bi AvbyMZ¨ I k„•Ljvi gvb ‼bZ…Z¡‽K we‽klfv‽e cÖfvweZ K‽i| Aa¯—b Rbkw³ ev
Abymvix‽`i g‽a¨ AvbyM‽Z¨i fveaviv cÖwZwôZ n‽j Ges cÖwZôv‽b k„•Ljv weivR Ki‽j ‼mLv‽b ‼bZ…Z¡ GKKfv‽e
cÖwZwôZ I weKwkZ nq| Ab¨w`‽K Abymvix‽`i g‽a¨ Aeva¨Zv I cÖwZôv‽b wek„•Ljv weivR Ki‽j ‼mLv‽b ‼bZ…Z¡
Kvh©Ki n‽Z cv‽i bv|

Avš—t e¨w³K m¤úK© t- cÖwZôv‽bi Rbkw³i g‽a¨ Avš—t e¨w³K m¤úK© ‼bZ…‽Z¡i gvb I ˆewkó‽K cÖfvweZ K‽i|
‼bZvi mv‽_ Abymvix‽`i Ges Abymvix‽`i wb‽R‽`i ga¨Kvi m¤úK© hw` DbœZ nq Z‽e ‼bZ…Z¡ AwaK Kvh©Ki n‽Z
cv‽i| Abymvix‽`i mv‽_ ‼bZvi m¤úK© hZ wbKUeZx© nq ZZB ‼bZv mvejxj I ¯^v”Q›`¨c~b© ‼bZ…Z¡`v‽b m¶g nb|

cÖvwZôvwbK j¶¨ t- j¶¨I ‼bZ…Z¡‽K cÖfvweZ K‽i| j¶¨ hZ ¸i“Z¡c~Y© nq ‼bZvi Ges Aa¯—b Rbkw³i gvbwmK
I ˆelwqK cÖ¯`wZI ZZB ‼ekx n‽q _v‽K| j‽¶¨i g‽a¨ hw` bZzbZ¡ _v‽K Ges Zv cÖwZØwš^Zvc~b© nq Z‽e ‼bZ…Z¡ I
BwZevPK Ges D`¨gx nq| j¶¨ MZvbyMwZK n‽j ‼bZ…Z¡ I MZvbyMwZK n‽q _v‽K|

‡hvMv‡hvM e¨e¯’v t- ‼hvMv‽hvM e¨e¯’v ‼bZ…‽Z¡i GKUv Acwinvh© Dcv`vb wn‽m‽e MY¨| Abymvix ev Aa¯—b‽`i cÖfvweZ
K‽i j¶¨vR©‽bi ‼KŠkjB n‽jv ‼bZ…Z¡| GB cÖfvweZ Kivi ‼¶‽Î ‼bZv I Abymvix‽`i ga¨Kvi ‼hvMv‽hvM e¨e¯’v LyeB
¸i“Z¡c~Y© fywgKv iv‽L| Giƒc ‼hvMv‽hvM mnR I djcÖ` n‽j ‼bZv I Kgx©‽`i g‽a¨ `~i„Z¡ n«vm cvq| d‽j MYZvwš¿K
I AskMÖnY g~jK ‼bZ…Z¡ weKvk jvf K‽i|

cwi‡ek cwiw¯’wZ t- cwi‽ek cwiw¯’wZi Av‽jv‽KI ‼bZ…Z¡ M‽o I‽V| cwiw¯’wZ AbyK~‽j n‽j ‼bZ…‽Z¡i aiY GK
ai‽Yi nq, Ab¨w`‽K cwiw¯’wZ wfbœZi n‽j ‼bZ…Z¡ ‼mB gv‽bi nq bv| evsjv‽`‽k miKvix I ‼emiKvix cÖwZóv‽bi
e¨e¯’vcbv ev ‼bZ…‽Z¡ ‼h wfbœZv cwijw¶Z nq Zvi wcQ‽b cwi‽ek-cwiw¯’wZi cÖfve j¶Yxq|

cÖvwZôvwbK HwZn¨ t mvsMVwbK HwZ‽n¨i Kvi‽Y ‼bZ…Z¡ wfbœZi n‽q _v‽K| ‼Kvb cÖwZôv‽b AvgjvZ‽š¿i cÖfve mwµq
n‽j ‼mLv‽b ‼bZ„‽Z¡i g‽a¨ axiMwZ I AwZ-AvbyôvwbKZvi fveaviv M‽o &I‽V| Giƒc cÖfve Kg n‽j ‼bZ…Z¡ ewjô I
mvejxj n‽Z cv‽i|

‡hvM¨ †bZ…‡Z¡i cÖK…wZ ev ˆewkó¨ t-

Aa¯—b‡`i m¤ú©K aviYv t Aa¯—b‽`i gvb, `¶Zv, PvIqv-cvIqv BZ¨vw` wel‽q ‼bZvi Rvbv _vK‽jB ïaygvÎ
Abymvix‽`i‽K mwVKfv‽e cwiPvjbv Kiv m¤¢e nq|

Abymvix‡`i mv‡_ mn-Ae¯’vb t ‼bZv I Abymvix‽`i mn-Ae¯’vb, ‼hvM¨ ‼bZ…‽Z¡i GKwU Ab¨Zg c~e©kZ©| ‼bZv
Kgx©‽`i wbKU n‽Z A‽bK `~‽i Ae¯’vb K‽ib ‼m‽¶‽Î H ‼bZ…Z¡ KLbB Kvh©Ki n‽Z cv‽i bv|

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cwi‡e‡ki mv‡_ m½wZ weavb t ‼hvM¨ ‼bZ…‽Z¡i Av‽iKwU Ab¨Zg ˆewkó n‽jv, G‽K memgqB cwi‽e‽ki mv‽_ m½wZ
weavb K‽i Pj‽Z nq| ‼h ‼bZv hZ‽ewk cwi‽ek ey‽S Aa¯—b‽`i Av‽`k-wb‽`©k cÖ`vb I ZË¡veavb Ki‽eb Zvi
c‽¶ ZZ‽ewk mdjZv jvf Kiv m¤¢e|
Aa¯—b‡`i AvbyMZ¨ t Aa¯—b‽`i AvbyMZ¨ bv _vK‽j ‼bZ…Z¡ KLbB mdjKvg n‽Z cv‽i bv| Aek¨ ‼bZv hw` Zvi
AvPiY I ¸bvewji gvaª‽g Aa¯—b‽`i Av¯’v I kª×v AR©b Ki‽Z cv‽ib ‼m‽¶‽Î Aa¯—b‽`i ¯^ZtùyZ© AvbyMZ¨
jvfI m¤¢e nq|
Aa¯—b‡`i ‡cÖlYv `vbt- ‼hvM¨ ‼bZv Zvi e¨w³Z¡ I AvPi‽Yi gva¨‽g Aa¯—b‽`i g‽b Aby‽cÖiYv m„wó K‽i KvR
Av`v‽qi ‼Póv K‽ib|
Abymvix‽`i m‽½ m¤úK© I ‼hvMv‽hvM t ‼bZvi mv‽_ Aa¯—b Kgx©‽`i hw` ‼hvMv‽hvM ev m¤úK© bv _v‽K ‼m‽¶‽Î
Kvh©Ki ‼bZ„‽Z¡i cÖkœB Av‽m bv| ZvB ‼bZvi wPš—v, a¨vb ※aviYv I Kg©cš’v m¤ú‽K© Aa¯—b‽`i AewnZKiY Ges
Kgx©‽`i cÖwZwµqv I Kg© cÖ‽Póv m¤ú‽K© aviYv jvf Ges cÖ‽qvRbxq e¨e¯’v MÖn‽Yi meUvB ‼hvMv‽hvM wbf©i|
mgZv I KZ…©‡Z¡i Dcw¯’wZ t- ‼bZ…‽Z¡i mv‽_ ¶gZv I KZ…©‽Z¡i welqwU m¤úK©hy³| ‼bZvi AvbyôvwbK KZ…©‽Z¡i Kvi‽Y
Aa¯—biv Zvi AbymiY K‽i| ‼bZv AvbyôvwbKfv‽e KZ…©Z¡ I ¶gZvi AwaKvix n‽j Aa¯—bbv eva¨Zvg~jKfv‽e Zvi
AvbyMZ¨ K‽i| Z‽e ‼bZv hw` Zuvi AvPvi-AvPiY I ¸bvewji gva¨‽g Aa¯—b‽`i g‽b kª×v‽eva RvMÖZ Ki‽Z cv‽ib
‼m‽¶‽Î KZ…©Z¡ I ¶gZv `xN©¯’vqx nq Ges Aa¯—b‽`i ¯^ZtùzZ© AvbyMZ¨ jvf m¤¢e nq|
SzwuwK MÖn‡Yi gvbwmKZv t- ‼h ‼Kvb bZzb D‽`¨vM MÖn‽Yi ¶gZv I `vwqZ¡ ‼h‽nZz ‼bZ…‽Z¡i Ici _v‽K d‽j ‼h ‼Kvb
SzuwKi D™¢e n‽j ‼bZ…Z¡ Zv gvb‽Z me mgqB eva¨ _v‽K|
‡bZ…Z¡ KwZcq ¸‡bi mgwó t- Aa¯—b‽`i wPš—v-‽PZbv I KvR‽K GKwU wbw`©ó j¶¨cv‽b cwiPvjbv Ki‽Z wM‽q
‼hvM¨ ‼bZv‽K Aek¨B KwZcq ¸b-‰ewkó¨i AwaKvix n‽Z nq|
‡bZ…Z¡ kw³i mv‡_ Zzjbxq t- ‼bZ…Z¡ `~e©j n‽j Abymvix‽`i Kvh©µ‽g ¯’weiZv weivR K‽i; Avevi ‼bZ…Z¡ kw³kvjx
n‽j Abymvix‽`i Kg©ZrciZv e„w× cvq| ZvB ‼bZ…Z¡nxb Rbkw³ gvwSnxb ‼bŠKvi m‽½ Zzjbxq|
‽bZvi ¶gZvi Drm ev wfwË t ‼bZ…Z¡ n‽jv j¶¨vR©‽bi Rb¨ Aa¯—b‽`i cÖfvweZ Kivi ‼KŠkj ev cÖwµqv| Ab¨w`‽K
¶gZv n‽jv Ab¨‽`i AvPiY‽K cÖfvweZ Kivi mvg_©¨| ZvB ‼h ‼bZvi Aa¯—b‽`i cÖfvweZ Kivi mvg_©¨ ev ¶gZv
‼ewk Zvi c‽¶B ZZ mdjZvi mv‽_ ‼bZ…Z¡`vb m¤¢e| GKRb ‼bZvi ¶gZv KZUv n‽e Zv ‼hgwb AvbyôvwbK KwZcq
wel‽qi Dci wbf©i K‽i ‼Zgwb wZwb GB AvbyôvwbK ¶gZv KZUv ‼hvM¨Zv ev mdjZvi mv‽_ cÖ‽qvM Ki‽Z cvi‽Qb
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‡bZvi ¶gZvi Drm Av‡jvPbv Kiv n‡jv t
AvBbvbyM ¶gZv t- AvBbvbyM ¶gZv ev ˆea ¶gZv cÖwZôv‽bi c` gh©v`v ‼_‽K D™¢yZ nq| cÖwZôv‽bi GKRb mvaviY
e¨e¯’vcK wefvMxq e¨e¯’vc‽Ki ‼P‽q Kg ¶gZv ‼fvM K‽i| GB ¶gZv e‽jB DשZb Aa¯—b‽K mn‽R cÖfvweZ
K‽i|
eva¨ Kivi ¶gZv t- eva¨ Kivi ¶gZv ej‽Z Aa¯—b‽`i cÖ‽qvR‽b kvw¯— cÖ`vb, fq ‼`Lv‽bv ev `gb Kivi
¶gZv‽K eySvq| Giƒc ¶gZv me mgq GKRb ‼bZv cÖ‽qvM Ki‽eb Ggb bq| Z‽e cÖ‽qvR‽b wwZb Zv e¨envi
Ki‽Z cv‽ib Ggb aviYv Aa¯—b‽`i g‽b _vK‽j DשZ‽bi c‽¶ ¶gZv cÖ‽qvM mnR nq|
cyi®K…ZKi‡Yi ¶gZv t- Giƒc ¶gZv `gbg~jK ¶gZvi wecixZ| G ai‽Yi ¶gZv Aa¯—b‽`i cyi®‹vi cÖ`v‽bi
mvg_©¨ ‼_‽K D™¢~Z nq| G‽¶‽Î Aa¯—b g‽b K‽i, hw` ‼m DשZ‽bi wb‽`©k mwVKfv‽e cvjb K‽i ev Zv‽K mš`ó
Ki‽Z cv‽i Z‽e Zv‽K fvj ‼MÖW cÖ`vb Kiv n‽e, c‽`vbœwZ ‼`qv n‽e|
‡bZ…‡Z¡i c‡_ evav ev mgm¨v t- ‼Kvb cÖwZôv‽bi j¶¨ D‽Ïk¨ AR©b A‽bKvsk wbf©i K‽i mwVK ‼bZ…‽Z¡i Dci|
Kgx©i Kvh©-m¤úv`‽b mwVK ‼bZ…‽Z¡i ‼Kvb weKí ‼bB| ‼bZv Kvh©‽¶‽Î Aa¯—b Kgx©MY‽K ‼bZ…Z¡ w`‽q _v‽Kb|
AvcvZ`„wó‽Z ‼bZ…Z‽K mnR g‽b n‽jI mdj ‼bZ…Z¡ wbwðZ Kiv LyeB RwUj Ges KwVb e¨vcvi| KwZcq we‽kl
Dcv`vb mdj ‼bZ…‽Z¡ mgm¨v m„wó K‽i| wb‽gœ ‼bZ„‽Z¡i mgm¨v ev evav m„wóKvix Dcv`vb mg~n D‽j- L Kiv n‽jv t

‡bZ…‡Z¡i mgm¨v/evav

‡bZvi wbR¯^ mgm¨v Aa¯—b Rbkw³i mgm¨v cÖvwZôvwbK mgm¨v

1. Áv‡bi A`¶Zv 1. Aa¯—b‡`i A`¶Zv 1. cwi‡ekMZ evav

2. AnwgKv‡eva 2. ‡bZ…‡Z¡i cÖwZ weiƒc g‡bvfve 2. ‡bZv wbe©vP‡b mgm¨v
3. gvÎv Áv‡bi Afve 3. duvwKevwRi gvbwmKZv 3. mvsMVwbK
4. `vq Gov‡bvi cÖebZv 4. ‡bZvi Ici AwZ KvVv‡gvMZ RwUjZv
5. AwZ Av‡eM wbf©ikxjZv 4. DcKiYvw`i Ach©vßv
6. wbi‡c¶ g‡bvfve 5. AvKw¯§K Amn‡hvwMZv
msi¶‡Y e¨_©Zv 6. we‡kl AvbyK~j¨ jv‡fi cÖ‡Póv
‡hvM¨ †bZ…‡Z¡i ¸Yvejx t
 fvj ‼kªvZv I e³v  mvgvwRK `¶Zv
 wk¶v AwfÁZv  wm×vš— MÖn‽Yi ¶gZv
 Avkvev`x I ev¯—eev`x `„wóf½x  Drmvn`v‽bi ¶gZv
 g~j¨‽eva m¤ú‽K© ¯^Ztjä Ávb  we‽k- l‽Yi ¶gZv
 cÖwZØ›ØxZv  mgq m‽PZbZv
 fyj ¯^xKvi Kiv  bgbxq g‽bvfve
 SzuwK MÖn‽Yi gvbwmKZv
 m„RbkxjZv
 mvnm I `„p g‽bvej
 fvev‽eM wbqš¿‽Yi ¶gZv
 mvaviY Ávb I eyw×gËv
 ‰ah©¨, mZZv I Avš—wiKZv
 ‼hvMv‽hv‽Mi `¶Zv

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DØy×KiY t-

DØy×KiY (Motivation) : DØy×Ki‽Yi Bs‽iRx cÖwZkã Motivation hv j¨vwUb kã Motivus ‽_‽K ‼bqv|
hvi A_© n‽”Q Zvobv| Lye mnR K_vq ejv hvq gvby‽li g‽b ‼Kvb wKQz ‼kLv ev Kivi Rb¨ AvMÖn RvwM‽q ‼ZvjvB
DØy×KiY| ‼h cÖwµqvi gva¨‽g gvby‽li wPš—v-‽PZbv, `„wófw½, AvPvi-AvPvi‽Yi cwieZ©b Avbvi Rb¨ AvMÖnx K‽i
‼Zvjv nq ZvB DØy×KiY|

DØy×Ki‡Yi (Motivation) Gi †¶‡Î -Maslow-Gi Pvwn`v ZË¡ t

Self-actualization
(AvZœ ¯^xK…wZ)

Ego needs
(AvZœ m¤§v‡bi Pvwn`v)

Social needs
(mvgvwRK Pvwn`v)

Safely needs
(wbivcZvZi Pvwn`v)

Basic needs
(‡gŠwjK Pvwn`v)

Maslow’s Theory

DØy×Ki‽Yi ¸i“Z¡ t
 e¨w³i g‽a¨ KvR Kivi Aby‽cÖiYv ˆZix nq ;
 gvby‽li g‽a¨ ‼Kvb wKQz Kivi Zvobv ˆZix nq;
 e¨w³i g‽a¨ `vwqZ¡ m¤ú‽K© m‽PZbZv m„wó nq; Ges
 G KvRwU Avgv‽`i Ki‽Z n‽eÕ- e¨w³i g‽a¨ Ggb GKUv `„wófw½ ˆZix nq|

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DØy×Ki‡Yi ‡KŠkj t
 my›`i f~wgKv w`‽q Dc¯’vcbv ïi“ Kiv
 jw¶Z Rb‽Mvôx m¤ú‽K© cwi®‹vi avibv _vKv|(‼hgb-‽hvM¨Zv, cvwievwiK Ae¯’v, ms¯‹…wZ,ag©,g‽bvfve, BZ¨vw`)
 gvby‽li mv‽_ m¤úK© m„wói Kivi ‼KŠkj¸‽jv h_vh_ cÖ‽qvM Kiv
 welq m¤ú‽K© cwi®‹vi avibv g‽bvej _vKv
 welq Dc¯’vc‽bi Dchy³ cwi‽ek ˆZix Kiv
 D‽Ïk¨ cwi®‹vifv‽e e¨vL¨v Kiv, e³‽eŠi g‽a¨ ‼Kvb cÖKvi RoZv bv _vKv
 welq m¤ú‽K© AviI cwi®‹vi avibv ‼bIqvi Rb¨ jw¶Z Rb‽Mvôxi wbKU ‼_‽K cÖkœ Avnevb Kiv|
 Kvh©µ‽gi fvj I g›` w`K¸‽jv Zz‽j aiv, G‽¶‽Î fvj w`K¸‽jv ‼ekx K‽i Zz‽j aiv
 jw¶Z Rb‽Mvôxi fveevi mgq ‼`Iqv
 Z‽_ªi Drm¸‽jv cÖ‽qvR‽b D‽j- L Kiv
 mnR-mij hyw³/D`vni‽Yi gva¨‽g welqe¯—‽K ®úófv‽e Zz‽j aiv
 jw¶Z Rb‽Mvôx welqwfwËK &³e¨ g‽bv‽hvM w`‽q ïb‽Q, bv wei³ n‽”Q ‼mw`‽K ‼Lqvj ivLv
 gvwR©Z ‼cvlvK cwiavb Kiv
 eq¯‹ bxwZgvjv AbymiY Kiv
 ‽Kvbfv‽eB nZvkfve cÖ`k©b bv Kiv
 wb‽Ri e¨w³Z¡ eRvq ivLv
 ms¯’vi fveg~wZ©i bó bv Kiv
 wm×vš— MÖn‽b mvnm cÖ`vb Kiv
 K_v ¸wQ‽q ejv Ges avivevwnKZv eSvq ivLv
 wb‽R AvZœwek¦vmx nIqv
 wbR PvwiwÎK `ypZv eRvq ivLv|
 Avw_©K DØy×KiY/†cÖlYv
 b¨vh¨ ‼eZb
 ‽evbvm
 Avw_©K wbivcËv
 AwMÖg I FY
 evm¯’vb myweav
 wPwKrmv myweav
 c‽`vbœwZ
 cyi®‹vi
 K¨vw›Ub myweav
 PvKzixi wbivcËv
 Abvw_©K DØy×KiY/†cÖlYv
 e¨w³MZ ¶gZv I AwaKvi
 myôz Kg© cwi‡ek
 wbivcËv
 AvKl©Ywq KvR
 DËg e¨envi
 fvj Kv‡Ri cÖksmv Kiv
 cÖwk¶Y myweav
 MYZvwš¿K e¨e¯’vcbv
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 AskMÖn‡Yi my‡hvM cÖ`vb
 AwfÁZv wewbgq Kiv
 Kgx©i aviYv wjwce× Kiv
 we‡kl Kv‡Ri cÖksmv Kiv
 e¨w³MZ mgm¨vi cÖwZ mnvbyf~wZkxjZv
 cÖ‡Yv`bvg~jK e¨e¯’v|

 kvLv e¨e¯’vc‡Ki Kv‡Ri weeiY t

AvBwWGd-Gi D‽Ïk¨ ev¯—evq‽b kvLv e¨e¯’vcK Zvi wbR kvLvq Kg©Kv‽Û ‼bZ…Z¡ w`‽eb| kvLvi
cÖkvmwbK KvVv‽gvi kx©l we›`y‽Z Ae¯’vb K‽i wZwb Zvi kvLvq GKwU my`„p e¨e¯’vcbv KvVv‽gv M‽o Zzj‽eb|
kvLvi mKj Avw_©K ‼jb-‽`b I wnmve i¶‽Yi mvgwMÖK `vwqZ¡ Zvi Dci Awc©Z _vK‽e|
(K) kvLvi wmwbqi wdì AM©vbvBRvi, wdì AM©vbvBRvi Ges Gwmm‽U›U g¨v‽bRvi KZ©„K ‼K›`ª cwiPvjbv
myôzfv‽e m¤úvw`Z n‽”Q wKbv Zv ch©‽e¶Y Ki‽eb Ges cÖ‽qvRbxq civgk© w`‽eb| kvLvi mvwe©K
Kvh©µ‽gi evwl©K cwiKíbv cÖYqb, ev¯—evqb I Z`viKx Ki‽eb| mnKgx©‽`i Kv‽Ri mgš^q mvab
Ki‽eb|
(L) MÖ“c ¯^xK…wZi mv‽_ mswk- ó dig c~iY h_vh_fv‽e n‽q‽Q wKbv Zv hvPvB c~e©K ¯^v¶i Ki‽eb|
(M) mnKgx©‽`i KvQ ‼_‽K FY cÖ¯—ve MÖnb Ki‽eb| cÖvß mKj Z‽_¨i wfwË‽Z wZwb GKwU FY cÖ¯—ve
ˆZix Ki‽eb Ges mKj FY cÖ¯—ve we‽ePbv K‽i P~ovš— Aby‽gv`‽bi Rb¨ EaŸ©Zb Kg©KZ©vi wbKU
`vwLj Ki‽eb|

(N) ˆ`wbK Av`vqK…Z wKw¯— I mÂ‽qi UvKv wbqgvbymv‽i e¨vs‽K Rgv n‽q‽Q wKbv ‼m e¨vcv‽i wbwðZ
n‽eb| cÖwZw`‽bi wKw¯— I mÂq, Av`vq fvDPvi, ‼jRvi ‼cvwós, K¨vk eyK, wK¬b K¨vk eyK ‼PK K‽i
¯^v¶i Ki‽eb| GQvov cvkeB hvPvB c~e©K ¯^v¶i Ki‽eb|
(O) m`m¨‽`i gv‽S FY weZiY Ki‽eb Ges Av`vq I F‽Yi e¨envi myôzfv‽e n‽”Q wKbv Zv ch©‽e¶Y
Ki‽eb Ges cieZx© c`‽¶c MÖnY Ki‽eb|
(P) wZwb cÖ‽qvRb Abymv‽i ms¯’vi Zvi gvLvi Aaxb ev¯—evqbiZ Ab¨vb¨ Kg©m~Pxi Kv‽Ri d‽jv-Avc
Ki‽eb Ges FY Kg©m~Pxi mv‽_ Ab¨vb¨ Kg©m~Pxi Kv‽Ri mgš^q mvab Ki‽eb|
(Q) kvLvi Kvh©µ‽gi Dci gvwmK eb©bvg~jK I cwimsL¨vbg~jK Ges gvwmK wnmve-wbKvk msµvš—
cÖwZ‽e`b ˆZix Ki‽eb|
(R) wZwb kvLvi myôz Znwej e¨e¯’vcbv Ki‽eb| wZwb kvLvi cwiKíbv I ev‽RU cÖ¯`Z Ki‽eb|
(S) kvLvi mKj mnKgx©i Kv‽Ri e¯`wbô g~j¨vqb Ki‽eb Ges Zv‽`i GKvš— cÖwZ‽e`b wba©vwiZ mg‽q
ˆZix I Dc¯’vcb Ki‽eb|
(T) kvLvq m`m¨/m`m¨‽`i Av_©-mvgvwRK Dbœq‽bi Rb¨ kvLvi wmwbqi wdì AM©vbvBRvi, wdì
AM©vbvBRvi Ges Gwmm‽U›U g¨v‽bRvi KZ…©K M„nxZ D‽`¨vM ch©v‽jvPbv Ki‽eb Ges ev¯—evq‽bi Rb¨
Zrci n‽eb| ZvQvovI wZwb bZzb D‽`¨vM MÖn‽b mnKgx©‽`i‽K civgk© w`‽eb Ges DrmvwnZ Ki‽eb|
(U) GQvovI KZ©„c¶ KZ…©K wewfbœ mg‽q Awc©Z mKj `vwqZ¡ cvjb Ki‽eb|

(V) kvLvi mKj Kv‽Ri Rb¨ wZwb `vqx _vK‽eb|

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(W) kvLv e¨e¯’vc‽Ki KvR Z`viKx Ki‽eb mswk- ó Gwiqv g¨v‽bRvi|

 Av`k© ZË¡veavbKvix wnmv‡e GKRb kvLv e¨e¯’vcK t

GKRb Av`k© ZË¡vevavbKvix Zvi Kgx©‽`i eySv‽Z, Zv‽`i‽K DØy× Ki‽Z, Kg©V wnmv‽e M‽o m¶g| wZwb
GKRb fv‽jv cwiKíbvKvix, fv‽jv Kg©e›UbKvix wm×vš— MÖn‽Y weÁ I b¨vqcivqY| MÖš’Kvi K¬W© Gm, RR©
wbgœwjwLZ ¸bvejxi AwaKvix GKRb e¨e¯’vcK‽K Av`k© ZË¡veavbKvix wnmv‽e AvL¨v w`‽q‽Qb|

 j¶¨ AR©b Ki‽Z, mvdj¨ jv‽f Ges DbœwZ jv‽f AvMÖnx|

 cwi®‹vifv‽e j¶¨ w¯’i Kivi `¶Zvi AwaKvix|
 Zvi aviYv ev wm×vš— Ac‽ii wbKU MÖnY‽hvM¨ K‽i Zzj‽Z m¶g
 D‽`¨vMx
 wPš—v Kiv I wm×vš— MÖn‽b cvi`kx©
 mZZv
 KvR I Kgx©‽`i‽K msMwVZ Ki‽Z cv‽i
 ‽jvK‽`i Øviv I gva¨‽g KvR Kiv‽Z cv‽i
 KwVb mgm¨vi mgvavb Kivi I k³ wm×vš— MÖn‽Y m¶g
 MwZkxj I AbycÖvwYZ Ki‽Z m¶g
 Kgx©‽`i‽K g~j¨vqb Geq Zv‽`i e¨w³MZ mejZv, `~e©jZv eyS‽Z m¶g
 fvimvg¨c~Y© e¨w³Z¡
 Awab¯’‽`i Dci Kvh©fvi I KZ…©Z¡ b¨¯— Kivi g‽bvfvex
 cÖwZôv‽bi j¶¨ I ¯^v_©‽K B”Qv I Avkv AvK•Lvi Dc‽i ¯’vb `v‽bi g‽bvfvex
 b¨vqcviqb I weÁ|

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Six Key factors of team Development
 Commitment
 Trust
 Purpose
 Communication
 Involvement
 Process Orientation

GKRb †bZvi †bZ…Z¡ †`Iqvi Rb¨ PviwU †gŠwjK m¶gZv _vKv

wb‡Ri Ávb, ¸Y I A‡b¨i

mv‡_ KvR Kivi m¶gZv

mw¤§wjZ †Póvq j¶¨ AR©b ‡Kvb Ae¯’v‡K eyS‡Z I eyS‡Z

Ki‡Z cvivi m¶gZv cvivi m¶gZv

cwiw¯’wZ wb‡Ri wbqš¿‡Y

ivLevi m¶gZv

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  `‡ji m¶gZv evov‡bv kxU
µt
we¯—vwiZ wbgœ -1 ga¨ -2 D”PZv -3 m‡e©v”P -4 gš—e¨
bs
1. Db¥y³ Av‡jvPbv
2. eÜzZ¡ myjf Kg©cwi‡ek
3. mgvb/mg gvwjKvbv
4. AskMÖnbg~jK wm×vš— MÖnY
5. wm×vš— MÖn‡b mnKgx©‡`i mw¤cÖ³ Kiv
6. bvix cyi“‡l eÜyZ¡ g~jK Kg© cwi‡ek
7. Ac¶cvZ
8. mn‡hvMxZv g~jK g‡bvfve

 `‡ji m¶gZv evov‡bv kxU

µt
we¯—vwiZ wbgœ -1 ga¨ -2 D”PZv -3 m‡e©v”P -4 gš—e¨
bs
1. Db¥y³ Av‡jvPbv
2. eÜzZ¡ myjf Kg©cwi‡ek
3. mgvb/mg gvwjKvbv
4. AskMÖnbg~jK wm×vš— MÖnY
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 5. wm×vš— MÖn‡b mnKgx©‡`i mw¤cÖ³ Kiv
6. bvix cyi“‡l eÜyZ¡ g~jK Kg© cwi‡ek
7. Ac¶cvZ
8. mn‡hvMxZv g~jK g‡bvfve

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