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Script Include Questions

The document outlines several requirements for a user management system, including filtering users by country, generating alert messages, and copying incident descriptions to related problems. It specifies the creation of readonly fields for user details in change requests, displaying incident counts, and validating email entries. Additionally, it emphasizes the need for role-based visibility in assignment groups and location fields based on the logged-in user's department.

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5 views1 page

Script Include Questions

The document outlines several requirements for a user management system, including filtering users by country, generating alert messages, and copying incident descriptions to related problems. It specifies the creation of readonly fields for user details in change requests, displaying incident counts, and validating email entries. Additionally, it emphasizes the need for role-based visibility in assignment groups and location fields based on the logged-in user's department.

Uploaded by

asensmart786
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

1. Reference qualifier: My logged in user should only see users of his country in the caller field.

2. Generate an alert message of Assigned to location .

3. Copy Incident's short description to related problem's short description. Once copied ,
show an " Copied to problem with "Problem id" as an infomessage . do this using script
include

4. Have two fields on user form born year and joining year and Joined at age fields. Show the
age in "Joined at age" field

5. Create three fields(Name,Email,Location) which are readonly in change request which will capture
the details of the requested by user

6. In the change whenever open the record i shold see the count of
incident records as an info message which was requested by the same
caller

7. When an assignee or any user updates an existing Incident Record, an alert message should be
displayed to the user indicating the total number of records with the same Assignment Group
already present in the Incident database

8. .Create a Reference Field called User where I need only the users with ITIL role and manager is not
empty

9. On incident form , add an email field and make sure user is entering valid email . if yes add an info
message saying " Thanks for entering valid email".and also satisfy the reverse condition too
10. When Assignment group is selected any user in that group is to be populated in assigned_to
group

1) Here the assignment group, the person who has belongs to that particular group he can only see
that group.

2) whenever we select the assignment group it will automatically picks the assigned to

3) On incident table the person who see only the location field company as any particular region
(APAC).

4) Getting the department members of the current logged in user. (The admin /current logged in
user is under finance department, so in the caller id it will show the finance department members
only.)

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