MODULE 7 – Job Interview
• Interviews may involve initial screenings, phone interviews, or online interviews.
• Hiring decisions are influenced by pre-interview impressions, interview performance, and post-interview
evaluations.
Three Phases of a Job Interview:
1. Pre-interview Phase:
- Review of résumé, cover letter, test scores, and online presence.
- Interviewers form early impressions before meeting the applicant.
2. Interview Phase:
- Face-to-face, phone, or online conversation.
- Factors include answers, body language, tone, and professionalism.
- Pre-interview impressions can affect how interviewers behave.
3. Post-interview Phase:
- Employers evaluate and compare applicants.
- Applicants also evaluate company fit.
Types of Interviews:
• Unstructured Interviews – conversational, flexible, but unreliable and biased.
• Structured Interviews – standardized questions and scoring; more objective and accurate.
MODULE 8 – Job Interview Etiquette
Importance of Interview Etiquette:
Good etiquette shows preparedness, respect, and professionalism. Bad behavior (lateness, poor grooming,
lack of eye contact, or use of phones) can ruin chances even for skilled applicants.
Before the Interview:
• Prepare documents and research the company.
• Dress professionally and arrive early.
• Ensure your phone is off and bring necessary materials.
During the Interview:
• Greet confidently with a smile and good posture.
• Maintain eye contact and speak clearly.
• Avoid slang, jokes, chewing gum, or unnecessary movements.
• Ask thoughtful questions.
• Accept water if offered to help stay calm.
After the Interview:
• Thank the interviewer.
• Send a follow-up thank-you note.
MODULE 9 – Different Types of Job Interviews
Types of Interviews:
1. Behavioral Interviews – focus on past experiences; answered using the STAR method.
2. Case Interviews – common in consulting; involve solving business problems.
3. Stress Interviews – test how applicants respond under pressure.
4. Competency-Based Interviews – evaluate soft skills like teamwork and communication.
5. Group Interviews – multiple applicants interviewed together; tests teamwork and leadership.
6. Panel Interviews – several interviewers evaluate one applicant.
7. Video & Remote Interviews – require good technical setup and professional background.
8. Phone Interviews – usually initial screenings; require clear communication.
9. Lunch Interviews – conducted over a meal; observe manners and professionalism.
Other Interview Types:
• Mock Interviews – practice interviews for preparation.
• Exit Interviews – conducted when leaving a company for feedback.
STAR Method:
A structured approach for answering questions:
• Situation – Describe the context.
• Task – State the goal.
• Action – Explain what you did.
• Result – Describe the outcome and what you learned.