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The document provides a solved homework for CSCM1101, covering employee departmental classifications, an analysis using Porter’s Five Forces Model, primary activities in the value chain, and types of information systems used in various tasks. It identifies employees' roles in departments such as Marketing, Finance, and Operations. Additionally, it discusses competitive dynamics in the hypermarket industry and outlines key information systems like Transaction Processing Systems and Management Information Systems.

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7 views2 pages

Answers 2

The document provides a solved homework for CSCM1101, covering employee departmental classifications, an analysis using Porter’s Five Forces Model, primary activities in the value chain, and types of information systems used in various tasks. It identifies employees' roles in departments such as Marketing, Finance, and Operations. Additionally, it discusses competitive dynamics in the hypermarket industry and outlines key information systems like Transaction Processing Systems and Management Information Systems.

Uploaded by

mohamedrtx594
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

CSCM1101 – Fundamentals of Computing and Information Systems

Chapter 2 – Homework (Solved)

Q1. Identify which function/department of the organization the following employees belong.
Name of Employee Function / Department

Ahmed Al-Farsi Marketing Department

Fatma Al-Kindi Finance / Accounting Department

Layla Al-Mamari Operations Department

Omar Al-Shehi Business Intelligence / Data Analysis

Sara Al-Balushi Human Resources Department

Q2. Porter’s Five Forces Model


Five Forces Description

Threat of New Entrants It is difficult for new companies to enter the


market because hypermarkets require
large capital investment.

Supplier Power Supplier power is moderate since


MegaMart works with multiple suppliers,
although electronics suppliers have
stronger influence on pricing.

Buyer Power Buyer power is high because customers can


easily switch to other hypermarkets or
online shopping platforms.

Threat of Substitutes Customers may choose alternative stores


or online platforms instead of MegaMart.

Competitive Rivalry Competition is intense between MegaMart


and other chains such as Nesto, HyperMax,
and Lulu through promotions and pricing
strategies.

Q3. Identify the primary activities in the value chain.


Statement Primary Activity

Handles returns and after-sales support. Customer Service


Receives goods from various suppliers and Inbound Logistics
manages proper storage.

Activities include loyalty programs and Marketing and Sales


targeted promotions.

Records transactions and updates Sales Transaction Processing / Operations


inventory in real time.

Products are displayed and bakery items Operations


are produced daily.

Q4. Identify the type of information system used.


Task / Activity Type of Information System

Records transactions and updates Transaction Processing System (TPS)


inventory in real time.

Help marketing teams analyze loyalty card Decision Support System (DSS) / Business
data and design targeted promotions. Intelligence System

Generate daily sales and performance Management Information System (MIS)


reports for managers.

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