INFORMAL LETTERS

1. You should spend about 20 minutes on this task.

You have received an email from your friend, who is a travel blogger. He’s been in
Vietnam for two months.
I have decided to spend my last week in VN to visit your country and will come there next
week. Can you suggest a hotel which is near the city center and not too expensive? I’m
thinking about making a short film for visitors. In the film, I’d like to show a place that
tourists to your city will definitely visit. Is there anything interesting? I also want to try
some street food. What dishes do your think I shouldn’t miss? If you are free, would you
like to go on a street food tour with me?
Write an email responding to Jane.

Muong Thanh hotel is near the city center and not too expensive.
Hoan Kiem lake is a place that tourists to my city will definitely visit.
Bun cha is the dish I think you shouldn’t miss.
I would like to go on a street food tour with you.

2. You should write at least 120 words. You do not need to include your name or address.
You should spend 20 minutes on this task.
You received a letter from a friend, Jenny. Read part of the letter below:
I need your help! I am visiting your country with a group of friends and will be staying in
a youth hostel in your town from 1st to 7th. I have read there are many great places to
explore in your area. Where would you recommend? should we use public transport or
hire bikes to get there? we'd like to learn a bit more about your country. Are there any
interesting museums or exhibitions we could visit?
Write an email responding to Jenny.
You should write at least 120 words
3. You should spend 20 minutes on this task.
You received a letter from a friend, Jenny, about a sport event. Read part of the letter
below:
We’ve planning to have a day at the city sports centre, with lots of different sports
activities for everyone to take part in. Would you like to join us? We can participate yoga
classes or team sports. Which do you prefer? If we play in team, which sports will we
choose? I’d like to meet you after school on Thursday so I can tell you more about the
arrangements. Will you about to come? If yes, where shall we meet?
Write an email responding to Jenny.
4. You should spend about 20 minutes on this task.
You have received an email from your pen-friend, Jake, who is a travel blogger. He’s
been in Vietnam for 2 months. Read part of her email below.
I’ve decided to spend my last week in Vietnam visiting your city and will come there
next week. Can you suggest a hotel which is near the city centre and not too expensive?
In addition, I’m thinking about making a short film for visitors. In the film, I’d like to
show a place that tourists to your city should definitely visit. Is there somewhere
interesting? I also want to try some street food. What dishes do you think I shouldn’t
miss? If you are free, would you like to go on a street food tour with me?
Write an email responding to him. You should write at least 120 words. You are not
allowed to include your name.
5. You received a letter from a friend, Jenny, about a drawing project. Read part of the
letter below:
I’ve recently started an art course, and we’re doing a project at the moment called
“People at Home”, and our teacher has asked us to paint someone in their home or
garden. Would you let me come and paint you? If so, where would be a good place? Also,
I’d like to include a special project in the picture – something important to you. It doesn’t
need to be beautiful or valuable! What do you think is suitable?
Write an email responding to Jake. You should write at least 120 words. You are not
allowed to include your name.
6. You received a letter from a friend, Hanna, about buying a new mobile phone. Read
part of the letter below:
Hi, how’s it going? Yesterday, when I was walking on the street, I dropped my mobile
phone. It has broken then, and I can’t use it anymore. I’m going to buy a new one, but I
don’t know which brand I should choose. Last month, you bought a new mobile phone.
What brand is your new phone? What are its strong and weak points? Should I buy a new
one like yours? Do you have other recommendations?
Write an email responding to Hanna. You should write at least 120 words. You are not
allowed to include your name.
7. You received a letter from a friend, Henry, about a plan to keep fit. Read part of the
letter below:
I really want to be selected for the college ice hockey team, but I know I’m not fit enough.
There are 4 weeks until the trials take place. I’m wondering about what I should do
between now and then. I know you are facing the same challenge, so why don’t we do this
together? I intend to draw up a fitness program. Is that OK? The food is also important.
What kind of food should we eat these days?
Write an email responding to Henry. You should write at least 120 words. You are not
allowed to include your name.
8. You should spend 20 minutes on this task.
You received a letter from a friend, Sophie. Read part of the letter below:
I have not been feeling well recently. I have eaten out with friends as a result. I have
gained quite a bit of weight. I heard you lost lots of weight last year. Do you have any
advice on what I should do. Is there anything I should stay away from? Can you suggest
a diet that works for students like me. I would be grateful for any guidance you share
with.
Write an email responding to Sophie.
9. You should spend 20 minutes on this task.
You received a letter from a friend from Danang. Read part of the letter below:
I’m really excited we’ll see each other this weekend. A friend of mine participated in a
dancing competition. She’s going to perform in the final on Saturday afternoon. Would
you like to go and see my friend’s performance? What else do you want to do after that?
We need to decide what to do on Sunday. We could either take a boat trip down the river
or go and see a football match. Which would you prefer?
Write an email responding to Sophie.
10. You should spend 20 minutes on this task.
You received a letter from a friend Emma. Read part of the letter below:
I’m thinking of buying a house in your neighborhood. What are some factors we should
consider while looking for a house? Are there any paticular streets or areas that you
think would be best for me? Do you know any reliable housing agencies so that I can
contact for more information?
Write an email responding to Emma
Updated 31/5
11. You should spend 20 minutes on this task.
You received a letter from a colleague, Sophie. Read part of the letter below:
I’m writing to kindly remind you of the workshop that we need to organize next month on
how to work effectively. Do you have any ideas about the topic to be covered in the
workshop? Do you think hands-on activities or group discussions work better in this
case? Who would you invite to this event?
Write an email responding to Sophie.
12. You should spend 20 minutes on this task.
You received a letter from a friend, Sam. Read part of the letter below:
How are things? You’re turning 18 next week, so I’m going to organize a birthday party
for you. Please choose the time and the location that are suitable for you, and I’ll
prepare everything for the party. Plus, I’m going to give you a special gift to mark your
new age. What do you wish to have?
Write an email responding to Sam.
13. You should spend 20 minutes on this task.
You received a letter from a friend, Mark. Read part of the letter below:
I hope you are doing well. I’ve heard you’d move to Hanoi for a new job.
Congratulation. What do you think about the city? I’m also curious about your new job.
How has it been so far? I’m sure you’re doing great, and I’d love to hear more about
what you are working on. I’ll be in Hanoi on a business trip this Sunday. It’d be great to
meet up and see your new place. Is it Ok?
Write an email responding to Mark.
14. You should spend 20 minutes on this task.
You received a letter from a friend, Emma. Read part of the letter below:
Hey, my place is really far from campus. It takes me over 2 hours every day just to get
there and back. I’m seriously thinking about moving closer to the university. I remember
you used to live in that area. Could you suggest a good house-moving company that I
could use? I have a ton of stuff to pack up. Would you give me a hand? How is your
neighborhood?
Write an email responding to Emma
15. You should spend 20 minutes on this task.
You received a letter from a friend, Erik. Read part of the letter below:
I’ve received your email asking for my support for a week when you are off. But it’s hard
for me to follow your work with little guidance. Could you explain more clearly what I
need to do during your leave? I wonder what aspects of the workshop need to be
discussed? Would it be convenient if I contact you (me) during your week off in case
some problems arise?
Write an email responding to Erik.
16.
You should spend 20 minutes on this task.
You’re going to spend a weekend with Harry, your friend from DN
I’m really excited that we’ll see each other this weekend. A friend of mine participated in
a dancing competition and now she’s going to perform in the final on Saturday afternoon.
Would you like to go and see my friend’s performance? And what else do you want to do
after that? We need to decide what to do on Sunday. We could either take a boat trip
down the river or go and see a football match. Which activity would you prefer?
Write an email responding to Harry.
17.
You should spend 20 minutes on this task.
You’ve just received a letter from your friend. He asked you for some information about
TV programs in your country.
I hope you’re doing well! I’ve been thinking about trying out new hobbies lately. I’m
really curious to know more about your favourite activity. What’s the hobby you enjoy the
most in your free time? How did you get started with it? Do you have any tips for
someone who wants to try this hobby? I’d love to hear all about it and may try it out
myself. I’m really looking forward to your response and learning from your experience.
Write an email responding to Harry.
18.
You should spend 20 minutes on this task.
You received an email from a friend. She asked you for advice on how to find a house.
“I hope you’re doing well. I’m thinking of buying a house in your neighbourhood and I
hope you can give me some advice on what factors I should consider while looking for a
house in your area. Also, are there any particular streets or areas that you think would be
best for me? Do you know any reliable housing agencies that I can contact for more
information? Any other advice you could provide would be greatly appreciated.
Write an email responding to Erik.
8/2025
19.
You should spend 20 minutes on this task.
You received an email from a friend.
I’m planning to visit your country for three months to attend a Vietnamese language
course. I would appreciate if you could recommend the most suitable course for me. How
much does it cost? How long does it last? What should I prepare for the course?
Write an email responding to Erik.
20.
You should spend 20 minutes on this task.
You received an email from a friend.
My parents want me to learn a musical instrument. I can't decide whether to go for the
piano or the guitar. What do you think? I can have a lesson at school either on my own or
with one or two other students. Which do you think is better? I know you’ve got lots of
experience in learning an instrument. What advice would you give me about how to get
better quickly?
Write an email responding to Hanna.
21.
You should spend 20 minutes on this task.
You received an email from a friend.
Thanks so much for inviting me to your housewarming party. I was excited to hear that
you bought a new house. It has been a long time we last meet. So, I can’t wait to see you
again soon. Can you tell me where the party is and how to get there from the airport? I'm
wondering if I can bring along one of my best friends to the party.
Write an email responding to Hanna.
22.
You should spend 20 minutes on this task.
You’re going to spend a weekend with Harry, your friend from DN
I’m really excited that we’ll see each other this weekend. A friend of mine participated in
a dancing competition and now she’s going to perform in the final on Saturday afternoon.
Would you like to go and see my friend’s performance? And what else do you want to do
after that? We need to decide what to do on Sunday. We could either take a boat trip
down the river or go and see a football match. Which activity would you prefer?
Write an email responding to John.
23.
You should spend 20 minutes on this task.
You’ve just received a letter from you friend. He asked you for some information about
TV programs in your country.
One of my hobbies is watching TV. I can spend my whole day watching TV. I’d like to
know about TV channels in your country? What are some interesting TV programs in
your country? What’s your favourite TV program? What’s the most popular theme and
content of that program about?
Write an email responding to John.
24.
You should spend 20 minutes on this task.
You’ve just received a letter from you friend. She asked you for some information about
your favourite activity:
I hope you’re doing well! I’ve been thinking about trying out new hobbies lately. I’m
really curious to know more about your favourite activity. What’s the hobby you enjoy the
most in your free time? How did you get started wit it? Do you have any tips for some
who wants to try this hobby? I’d love to hear all about it and may try it out myself? I’m
really looking forward to your respond and learning from your experience.
Write an email responding to Hanna.
25.
You should spend 20 minutes on this task.
You received an email from a friend. She asked you for advice on how to find a house.
I hope you’re doing well. I’m thinking of buying a house in your neighbourhood and I
hope you can give me some advice what are some factors that I should consider while
looking for a house in your area. Also are there any particular streets or areas that you
think would be best for me? Do you know any reliable housing agencies so that I can
contact for more information? Any other advice you could provide would be greatly
appreciated.
Write an email responding to Marry.
26.9
26. You should spend 20 minutes on this task.
You received an email from a friend. She is going to visit your country with a group.
We plan to arrive on July 2nd and will leave on July 7th. Are these the best dates? The
group will be made of 12 teenagers and 4 adults. We’ve been told the Habana hotel is
nice. Could you please tell me something about it? Some of the adults would like to go
shopping. Can you recommend two interesting shops to go to? The teenagers would like
to spend the afternoon playing sports. Is there any sports centre nearby?
Write an email responding to Harry.
27. You should spend 20 minutes on this task.
You received an email from a friend.
Hi, I hope you are doing well. I heard you’re planning an event in the countryside and I’d
love to know more about it. What kind of event is it? Also what arragements have you
already made? What activities will there be in the event? If there is anything I can do for
you, just let me know.
Write an email responding to Harry.
28. You should spend 20 minutes on this task.
You received an email from a friend.
I am thinking about our communication on social media and its effects on our daily lives.
I find it useful, convenient, and interesting. However, I’ve spent a lot of time online, and
it also changes how I talk to people. How often do you use social media? What kind of
social media do you often use? How do you think social media affects us?
Write an email responding to Harry.
29. You should spend 20 minutes on this task.
You received an email from a friend.
I hope you’re doing well. I heard you’d moved to Hanoi for a new job. Congratulation!
What do you think about the city? I’d love to hear about it. I’m also curious about your
new job. How has it been so far? I’m sure you are doing great, and I’d love to hear more
about what you’re working on. By the way, I’ll be in Hanoi on a business trip this
Sunday. It’s great to meet up and see your new place. Would it be Ok for you?
Write an email responding to Harry.
30. You should spend 20 minutes on this task.
You received an email from a friend.
I hope you are doing great. I just want to tell you that I’ve decided to take a gap year
before starting university. I plan to travel and explore different cultures, but I’m also
worried about how I might affect my studies when I return. Since you’ve already
travelled abroad during a gap year, could you give me some advice? First, what skills
should I learn before going to another country? How can I manage my time when
travelling? And finally, what should I do to prepare for my studies after the gap year?
Write an email responding to Harry.
31. You should spend 20 minutes on this task.
You received an email from a friend.
I’ve got to help arrange an end-of-term party for my class next month. I know you are
great at planning parties, so please help me! Do you think it’s better to have the party
just for the class or to let people bring their friends too? Do you think it’d be a good idea
to have some games or competition as well as dancing? What about clothes? Shall I
suggest we wear formal clothes? I hope to speak to you soon.
Write an email responding to Sam.
32. You should spend 20 minutes on this task.
You received an email from a friend.
You won’t believe this. I took part in a photography contest and won the first prize. The
award is a five-day tour to the beach for two people. Would you like to come with me.
They let us decide whether to go in July or August, which would be better for you? About
accommodation, we can choose either a homestay or a 4-star hotel. Which would you
prefer? We’ll have to attend their exhibition on the first day of the trip, then have three
days free to discover the place. What would you like to do?
Write an email responding to Sam.
FORMAL LETTERS
1. You should spend 20 minutes on this task.
You received a letter from an exchange professor about a presentation. Read part of the
letter below:
I’m excited to participate in your cultural exchange event and share my experiences with
your students. I would appreciate it if you could tell me more about the audience and
offer any suggestions for the presentation topic. Could you let me know it there are any
specific materials or equipment I should prepare for my presentation? Would it be helpful
to bring photos or videos from my travels?
Write an email responding to Mr David Brown.
You should write at least 120 words
2. You should spend 20 minutes on this task.
You received a letter from a person who is interested in the seminar you are organizing.
Read part of the letter below:
I am writing to ask you about the seminar held next month. I would appreciate if you let
me know what kind of accommodation you would prepare for the participants. How much
does it cost to register for this seminar and is it possible to pay online?
Write an email responding to Mr David Brown.
You should write at least 120 words
3. You should spend 20 minutes on this task.
You received a letter from Ms Smith, complaining about room service during her stay.
Read part of the letter below:
I stayed in your Sunny’s hotel from 1st to 7th. Unfortunately, when I ordered food and
drink from the service, the service was too slow. The food quality was too terrible and the
manner of your staff was totally unacceptable. Therefore, I request an apology from the
hotel manager and a refund of my payment. I also want to hear what measures you would
take to improve the service quality.
Write an email responding to Ms Smith.
You should write at least 120 words
4. You should spend 20 minutes on this task.
You received a letter from Mrs Shirley Clinton, who is organizing a professional
development workshop for English teachers. She has written to ask for more information.
Read part of the letter below:
 Thank for your invitation. I can come next weekend, either on Saturday or Sunday.
Which would you prefer? Could you give me some information about the audience? Are
they university lecturers or general school teachers? How many people do you think will
come? I am thinking about the topic of my talk. What do you think they would like me to
share? Technology in English teaching or how to motivate students?
Write an email responding to Ms Smith.
You should write at least 120 words
5. You should spend 20 minutes on this task.
You received a letter from Ms Emma, a baggage reclaim official at the airport where you
had reported your lost suitcase. Read part of the letter below:
As you mentioned, you lost a suitcase when arriving the destination. Please provide us
with more information about the flight time and number. I would like to know more about
the suitcase details so that we can find it as soon as possible. Your contact is very
necessary for us to reach you quickly.
Write an email responding to Ms Emma.
You should write at least 120 words
6. You should spend 20 minutes on this task.
You received an email from a customer. She complained about your service and asked for
a full refund
I’m writing to express my dissatisfaction with the cleaning service provided by your
company. When your team completed the cleaning of my home, I noticed that several
areas were not adequately cleaned, including the kitchen and the bathroom. I paid for a
thorough cleaning service, but the quality of work was unsatisfactory. Therefore, I
request a full refund of my payment. Please let me know who I should contact and what
steps I should take to get the refund. Finally, how many days does the refund process
normally take?
Write an email responding to Ms Emma.
You should write at least 120 words
6.
You should spend 20 minutes on this task.
You received an email from a colleague about the workshop.
I’m writing to kindly remind you of the workshop that we need to organize next month on
how to work effectively in the office. Do you have any ideas about the topics to be
covered in the workshop? As the workshop aims to help employees maximize their
performance at work, the provided strategies and tools would be practical. Do you think
hands-on activities or group discussions work better in this case? Plus, we need to invite
some guest speakers. Who should we invite to these events?
Write an email responding to Ms Emma.
You should write at least 120 words
7.
You should spend 20 minutes on this task.
You received an email from the customer service team of the hotel where you had stayed
before.
We hope you had a pleasant stay at your hotel. Feedback is very important. Could you let
us know some of your experiences? What did you enjoy most about your stay? Is there
anything we can do to make your experiences even better next time? Would you
recommend our service to others?
Write an email responding to Ms Emma.
You should write at least 120 words
8.
You should spend 20 minutes on this task.
You received an email from a business leader.
A business leader is visiting your town to learn more about the shopping facilities in your
town. Could you please provide information on the types of shops available, the
popularity, and some suggestions for future development? I’m particularly interested in
how the shopping experience could be enhanced for both residents and visitors.
Write an email responding to Ms Emma.
You should write at least 120 words
9.
You should spend 20 minutes on this task.
You received an email from John Hunter, who is seeking a full-time cook at a restaurant.
I would like to apply for a job as a full-time cook at your restaurant. I would like to ask
for more information about the responsibilities of the position and the working hours.
Your restaurant has many branches in this city, so I would like to know whether I will
work here or I will be assigned to other places. Could you let me know about the pay and
benefits of the job?
Write an email responding to Ms Emma.
You should write at least 120 words
You should spend 20 minutes on this task.
10.
You received an email from Ms Jane, your university professor. She informed that she has
not received your final paper. Write an email to Ms Jane to:
- Apologize to the professor for not having submitted your paper
- Explain why you could not submit
- Tell the professor when you submit
Write an email responding to Ms Jane.