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Script

The document outlines guidelines for making outbound calls, including daily targets of 75 calls and 2 booked appointments. It emphasizes the importance of preparation, qualifying criteria for decision makers, and maintaining a professional tone during calls. Additionally, it provides a structured script for engaging with gatekeepers and decision makers, as well as a voicemail template.

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nakashqadir
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9 views2 pages

Script

The document outlines guidelines for making outbound calls, including daily targets of 75 calls and 2 booked appointments. It emphasizes the importance of preparation, qualifying criteria for decision makers, and maintaining a professional tone during calls. Additionally, it provides a structured script for engaging with gatekeepers and decision makers, as well as a voicemail template.

Uploaded by

nakashqadir
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

NOTES BEFORE YOU GET STARTED

1. Daily Targets
 Call Volume: Minimum of 75 outbound calls per day.
 Appointments: Minimum of 2 booked appointments per agent, per day.

2. Pre-Call Preparation
 Required Data: Have the Owner name, Business name, and Address ready before
dialing.
 Scripting: Keep the official script visible for reference (Optional).

3. Qualifying Criteria
 Decision Makers: Only book with the Director or primary Decision Maker.
 Business Scale: Only book with clients who have a minimum of 3 lines.

4. Professional Execution
 Opening Tone: Start every call with high EXCITEMENT.
 First Impression: Treat every dial as an opportunity to create an INCREDIBLE
first impression.

If leaving a voicemail

“Hi! This is Brian from Wavetel. I’m calling because we provide high-performance
Cloud AI Phone Systems, Business Broadband, Mobile solutions, AI-Receptionist and
many more AI Features.
Please give us a call at {xxx xxx xxxx} so we can set up an appointment with our
technical team to review your setup. We look forward to hearing from you soon!”

Script

Phase 1: The Gatekeeper (The Professional Access)


Hi, good morning! This is {Your Name} from Wavetel. I’m looking to speak with
the Director or the person who oversees your Business Systems."

If asked for a reason: "I’m calling because we are an AI-powered Broadband, VoIP
Phone and Business Mobile services, and we would like to arrange a brief visit to
present a physical proposal to {Director's Name} ,"

Phase 2: The Decision Maker (The Consultative Pitch)


"Hi {Director Name}, this is {Your Name} from Wavetel. I’ll be brief.

because next week our technical team will be in your area conducting site surveys for
AI-powered VoIP Phone systems and Business Mobile services. We are specialized in
VoIP Phone systems, Business Mobile , broadband with many other AI Features. We
are specifically targeting the {Industry} sector to provide high-efficiency frameworks
that reduce operational overhead."
"I’d like to schedule a appointment of our Specialize technical team with you to
provide a tailored physical proposal.

If agree confirm following info

 Confirm totle number of lines


 Number extention
 Confirm the current provider
 Confirm remaning Term of Contract
 Address

Phase 3: The Closing (Booking the Visit)


""Excellent. To ensure we don't disrupt your operations, could you please confirm the
best day and time so our technical team to visit and can provide you with a
comprehensive, accurate proposal.

Final Confirmation:
"Great, I’ve got you down for {Time} on {Day}. I’ll send a confirmation email to
{Email} with our team's details. We look forward to meeting you in person soon!

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