JINKA UNIVERSITY
COLLEGE OF BUSINESS AND ECONOMICS
Department of management
Introduction to management final exam targeted to accounting and finance weekend students
Name_____________________________________IDno______________________ Term ΙΙΙ
Time Allowed: 1:45
April, 2019
General instructions
Do not go to the next page until you are told to do so.
Write your full name and ID no. on the space provided (above) and on the last pages.
Using mobile phone is strictly forbidden.
Please put your answers on the answer sheet box only (provided below).
Make sure that the exam consists of 5 true/false, 25 multiple choices, 5 matching, and 3
essay type questions.
Cheating and an attempt to cheat during the exam will automatically disqualify your
score.
Best wishes!
By: Haile S. (MA)
Answer sheet
Part one: True/false.
1. 2. 3. 4. 5.
Part two: Multiple choices.
1. 2. 3. 4. 5. 6. 7. 8. 9.
10. 11. 12. 13. 14. 15. 16. 17. 18.
19. 20. 21. 22. 23. 24. 25.
Part three: Matching.
1. 2. 3. 4. 5.
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Part I Say TRUE or FALSE (1 points each)
1. Training focuses on short term whereas development focuses on the long term.
2. Staff authority does provide a basis for direct control over subordinates or activities of
other department.
3. Prevention control fixes the problem after they occur rather than prevent problems from
occurring.
4. Unlike power, authority is institutionalized and impersonal.
5. The relationship between delegation of authority and decentralization can be defined as
delegation is the process while decentralization is the end result, but both delegation and
decentralization doesn’t have any relationship with span of management.
Part II multiple choice (1 point each)
1. Which one of the following is/are not the characteristics of formal organization?
A. Purposefully designed C. Deliberately personal
B. Based on delegated authority D. Organizational chart is drawn E. None
2. In informal organization there are agreements/ rules and regulations which may not
be written that govern the behavior of members. The members act accordingly
without showing any deviation. Which characteristics of informal organization most
likely fit with the above concept?
A. Group leadership C. Group norms E. All
B. Group cohesiveness D. Lifespan and purpose F. A and D
3. Various selection devices are used to choose candidates who best meet the
qualifications and have the greatest aptitude for the job. Asking a candidate for an
automotive mechanics position to assemble and disassemble part of an engine motor
would be an example of what kind of selection test?
A. Performance test C. Psychological test
B. Personality test D. Intelligence test
4. Mr. Alemu is a senior expert at a local non-governmental organization, but he
obligated to terminated or fired from his job as a result of a crime committed on one
customer of the organization. Which types of separation is highly related with Mr.
Alemu case?
A. Resignation C. Transfer E. All
B. Retirement D. Dismissal
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5. Which one of the following is/are true about Abraham Maslow’s hierarchy of needs
theory?
A. According to Maslow’s theory social need should come first than esteem and
self-actualization need.
B. All hierarchy of needs identified on the theory can be achieved by people.
C. The reason behind premedical structure of needs is many number of individuals
cannot achieve or satisfy physiological needs but others.
D. All
6. From the entertainment world Lady Gaga is one of the world famous musician
having 67 million Twitter followers. These people respect her and want to know
what she is up to. Some even aspire to be like her. In this respect the power
associated with her refers__________.
A. Expert power C. Referent power
B. Legitimate power D. Coercive power
7. The process of determining and communicating to an employee how he/she is
performing the job is ____________.
A. Motivation B. Recruitment C. Compensation D. Performance appraisal
8. ___________involves the regulation of ongoing activities by monitoring the
transformation of inputs into outputs to ensure that they conform to organizational
standards.
A. Concurrent control C. Feedback control
B. post-action control D. pre-action control
9. Peoples usually argued that leaders can be identified easily from followers through
observing their physical and personal characteristics those are inherited. Which one
of the following leadership theory supports this argument?
A. Behavioral theory D. Situational theory
B. Trait theory E. All except B
C. Contingency theory
10. Under which staffing steps organization invite candidates to apply on the job?
A. Recruitment B. Human resource planning C. Selection D. Placement
11. ____________is the most effective means to search potential employees from
outside the organization.
A. Gate hiring C. Deputation
B. Transfer D. Advertisement E. Campus recruitment
12. Which one is odd?
A. On campus recruitment C. Gate hiring
B. Promotion D. Deputation
13. _____________refers to the process of familiarizing a new employee with the overall
organizational environment.
A. Training C. Induction
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B. Orientation D. Development E. All
14. ____________is a type of departmentalization in which similar specialists and
people with common skills, knowledge and orientations are grouped together.
A. Process departmentalization
B. Customer departmentalization
C. Product departmentalization.
D. Functional departmentalization
E. Geographic departmentalization
15. Which one of the following statement is true about organization?
A. Formal organization is created by the management, while the management doesn’t
have any ability to create and to abolish informal organizations.
B. Informal organizations have long life span in comparison with formal organization.
C. Organization can survive without an efficient system of communication.
D. Organization means a group of people with unrelated objectives.
E. All
16. Despite of the advantages, many managers are reluctant to delegate authority and
many subordinates are reluctant to accept it. The reason behind reluctance to
delegate authority includes except…
A. Fear of loss of power D. lack of confidence in subordinates
B. “I can do it better myself” fallacy E. All
C. Subordinates lack of self-confidence
17. Span of control is an important factor, which is to be taken in account when
undertaking organizational design. Maintaining a wide span of management or
control within the organization is effective when…?
A. Managers are competent.
B. Employees have lower skill and competencies.
C. Tasks are non-repetitive or novel.
D. When jobs are similar but have varying performance measures.
18. Which one of the following might happened when the organization becomes more
decentralized?
A. Decision-making power remains at the top.
B. The participation of lower-level managers in decision-making is very low.
C. It can be happened as a result of lower delegation practice.
D. The greater is the number of decisions made at lower level of the organization.
E. All
19. Moha Soft Drink Company is a private limited company which produces three
types of products namely, Pepsi, seven up, and Miranda. This company wants to fill
its unoccupied company positions with fresh candidates those are graduated from
different universities of the country. To get potential or prospective candidates the
company posted its vacancy announcement in different universities and pulled
many interested graduates. The type of recruitment practice which highly fit with
Moha company’s practice is ____
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A. Deputation B. Transfer C. On Campus Recruitment D. Gate Hiring
20. Identify the wrong statement.
A. Product based departmentation is recommendable if the company produced
more than one types of product or product line which needs different marketing
strategies.
B. Departmentation is the process while department is the outcome or the end
result.
C. The factors that that affect delegation of authority is grouped in three broad
categories (the company nature, the managers, and the employee’s attitude
towards it).
D. The process of creating organizational structure is called organizational chart.
E. All except B
21. _________views that the best way to lead varies with the forces that exist in specific
environment.
A. Threat theory of leadership D. All but not B.
B. Behavioral theory of leadership
C. Contingency theory of leadership
22. Which one of the following is true about controlling?
A. When the actual performance is compared with the established standards, the
actual performance cannot exceed the established standard.
B. Even though controlling is focuses on ‘looking back’/ backward integration,
it aims at the future.
C. Controlling is the fifth management function which focuses on filling of
organizational structure or position with adequate personnel.
D. Controlling doesn’t have any relationship with the other management functions
(planning, organizing, staffing, and directing) and there cannot be affected by
it.
23. Jinka University wants to provide training for fresh graduated employees
appointed as an instructor. The training will be performed through developing
conditions and facilities in the university which almost resembles/substitutes the
actual workplace or teaching and learning environment. Which training method is
highly related with the university case?
A. Apprenticeship Training
B. Brain Storming
C. Placement as Assistants
D. Vestibule Training
24. Which one of the following is/are not the characteristics of controlling?
A. Control is a continuous process. D. Controlling is mainly a forward looking
B. Controlling is a universal function. E. All
C. Controlling is the least management.
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25. Which one of the following is/ true about a manager and a leader?
A. A manager is always wants to minimize the occurrence of risk, but a leader used it.
B. A leader cannot be a manager, but a manager is necessarily a leader.
C. A manager is someone who focuses on the people, but a leader on things.
D. A leader is imitator, while a manager shows originality.
Part III Matching (1 points each)
COLUMN “A” COLUMN “B”
1. A superior can supervise a limited number of subordinates. A. Centralization
2. Who reports to whom relationship. B. Decentralization
3. The tendency to disperse decision making authority. C. Grapevine
4. Grouping the work to be performed. D. Narrow span of management
5. Communication channel for informal organization. E. Departmentalization
F. Specialization
G. Organization structure
H. Chain of command
I. Wide Span of management
J. Unity of command
Part V Explanation
1. Briefly explain the basic steps involved in the process of controlling. (1 pt.)
2. List and describe types of authority with their difference. (2 pt.)
3. Describe the difference between formal and informal organization and their
characteristics. (2 pt.)
Answer sheet for explanation part
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