JINKA UNIVERSITY

COLLEGE OF BUSINESS AND ECONOMICS

DEPARTMENT OF MANAGEMENT
Introduction to management final exam targeted to accounting and finance weekend students
Name_____________________________________IDno______________________ Term ΙΙΙ
Time Allowed: 1:45
April, 2019
General instructions
 Do not go to the next page until you are told to do so.
 Write your full name and ID no. on the space provided (above) and on the last pages.
 Using mobile phone is strictly forbidden.
 Please put your answers on the answer sheet box only (provided below).
 Make sure that the exam consists of 5 true/false, 25 multiple choices, 5 matching, and 3
essay type questions.
 Cheating and an attempt to cheat during the exam will automatically disqualify your
score.
Best wishes!
By: Haile S. (MA)
Answer sheet
Part one: True/false.

1. 2. 3. 4. 5.

Part two: Multiple choices.

1. 2. 3. 4. 5. 6. 7. 8. 9.

10. 11. 12. 13. 14. 15. 16. 17. 18.

19. 20. 21. 22. 23. 24. 25.

Part three: Matching.

1. 2. 3. 4. 5.

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Part I Say TRUE or FALSE (1 points each)
1. Training focuses on short term whereas development focuses on the long term.
2. The relationship between delegation of authority and decentralization can be defined as
delegation is the process while decentralization is the end result, but both delegation and
decentralization doesn’t have any relationship with span of management.
3. Unlike power, authority is institutionalized and impersonal
4. Prevention control fixes the problem after they occur rather than prevent problems from
occurring.
5. Staff authority does provide a basis for direct control over subordinates or activities of
other department.
Part II multiple choice (1 point each)
1. From the entertainment world Lady Gaga is one of the world famous musician having
67 million Twitter followers. These people respect her and want to know what she is up
to. Some even aspire to be like her. In this respect the power associated with her
refers__________.

A. Expert power C. Coercive power

B. Referent power D. Legitimate power

2. ___________involves the regulation of ongoing activities by monitoring the

transformation of inputs into outputs to ensure that they conform to organizational
standards.
A. Post-action control C. Feedback control
B. Pre-action control D. Concurrent control
3. Which one of the following statement is true about organization?
A. Organization means a group of people with unrelated objectives.
B. Formal organization is created by the management, while the management doesn’t
have any ability to create and to abolish informal organizations.
C. Organization can survive without an efficient system of communication.
D. Informal organizations have long life span in comparison with formal organization.
E. All
4. Which one of the following might happened when the organization becomes more
decentralized?
A. The participation of lower-level managers in decision-making is very low.
B. It can be happened as a result of lower delegation practice.
C. Decision-making power remains at the top.
D. The greater is the number of decisions made at lower level of the organization.
E. All
5. Which one of the following is/are not the characteristics of formal organization?

A. Organizational chart is drawn C. Deliberately personal

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 B. Based on delegated authority D. Purposefully designed. E. None

6. Which one of the following is true about controlling?

A. Even though controlling is focuses on ‘looking back’/ backward integration, it
aims at the future.
B. When the actual performance is compared with the established standards, the
actual performance cannot exceed the established standard.
C. Controlling is the fifth management function which focuses on filling of
organizational structure or position with adequate personnel.
D. Controlling doesn’t have any relationship with the other management functions
(planning, organizing, staffing, and directing) and there cannot be affected by
it.
7. Span of control is an important factor, which is to be taken in account when
undertaking organizational design. Maintaining a wide span of management or control
within the organization is effective when…?
A. Tasks are non-repetitive or novel.
B. Managers are competent.
C. When jobs are similar but have varying performance measures.
D. Employees have lower skill and competencies.
8. In informal organization there are agreements/ rules and regulations which may not be
written that govern the behavior of members. The members act accordingly without
showing any deviation. Which characteristics of informal organization most likely fit
with the above concept?
A. Group leadership C. Group norms E. All
B. Lifespan and purpose D. Group cohesiveness F. A and D
9. The process of determining and communicating to an employee how he/she is
performing the job is ____________.
A. Recruitment B. Compensation C. Motivation D. Performance appraisal
10. Despite of the advantages, many managers are reluctant to delegate authority and
many subordinates are reluctant to accept it. The reason behind reluctance to delegate
authority includes except……..
A. Subordinates lack of self-confidence D. Fear of loss of power
B. Lack of confidence in subordinates E. All
C. “I can do it better myself” fallacy
11. Mr. Alemu is a senior expert at a local non-governmental organization, but he
obligated to terminated or fired from his job as a result of a crime committed on one
customer of the organization. Which types of separation is highly related with Mr.
Alemu case?
A. Dismissal C. Retirement E. All
B. Resignation D. Transfer

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12. Moha Soft Drink Company is a private limited company which produces three types of
products namely, Pepsi, seven up, and Miranda. This company wants to fill its
unoccupied company positions with fresh candidates those are graduated from
different universities of the country. To get potential or prospective candidates the
company posted its vacancy announcement in different universities and pulled many
interested graduates. The type of recruitment practice which highly fit with Moha
company’s practice is ____
A. Deputation C. On Campus Recruitment
B. Transfer D. Gate hiring
13. Which one of the following is/are true about Abraham Maslow’s hierarchy of needs
theory?
A. According to Maslow’s theory social need should come first than esteem and
self-actualization need.
B. The reason behind premedical structure of needs is many number of individuals
cannot achieve or satisfy physiological needs but others.
C. All hierarchy of needs identified on the theory can be achieved by people.
D. All
14. Identify the wrong statement.
A. Product based departmentation is recommendable if the company produced
more than one types of product or product line which needs different marketing
strategies.
B. The process of creating organizational structure is called organizational chart.
C. Departmentation is the process while department is the outcome or the end
result.
D. The factors that that affect delegation of authority is grouped in three broad
categories (the company nature, the managers, and the employee’s attitude
towards it).
E. All except B
15. Which one of the following is/ true about a manager and a leader?
A. A leader cannot be a manager, but a manager is necessarily a leader.
B. A leader is imitator, while a manager shows originality.
C. A manager is always wants to minimize the occurrence of risk, but a leader used
it.
D. A manager is someone who focuses on the people, but a leader on things
16. _____________refers to the process of familiarizing a new employee with the overall
organizational environment.

A. Training C. Development

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 B. Orientation D Induction E. All

17. Various selection devices are used to choose candidates who best meet the
qualifications and have the greatest aptitude for the job. Asking a candidate for an
automotive mechanics position to assemble and disassemble part of an engine motor
would be an example of what kind of selection test?
A. Psychological test C. Personality test

B. Performance test D. Intelligence test

18. Which one of the following is/are not the characteristics of controlling?
A. Control is a continuous process D. Controlling is mainly a forward looking
B. Controlling is a universal function. E. All
C. Controlling is the least management.
19. Jinka University wants to provide training for fresh graduated employees appointed as
an instructor. The training will be performed through developing conditions and
facilities in the university which almost resembles/substitutes the actual workplace or
teaching and learning environment. Which training method is highly related with the
university case?
A. Apprenticeship Training
B. Brain Storming
C. Vestibule Training
D. Placement as Assistants
20. _________views that the best way to lead varies with the forces that exist in specific
environment.
A. Behavioral theory of leadership D. All but not B.
B. Contingency theory of leadership
C. Threat theory of leadership
21. ____________is a type of departmentalization in which similar specialists and people
with common skills, knowledge and orientations are grouped together.
A. Functional departmentalization
B. Process departmentalization
C. Product departmentalization.
D. Customer departmentalization
E. Geographic departmentalization
22. ____________is the most effective means to search potential employees from outside
the organization.

A. Gate hiring C. Deputation

B. Transfer D. Advertisement E. Campus recruitment
23. Under which staffing steps organization invite candidates to apply on the job?
A. Recruitment B. Human resource planning C. Selection D. Placement

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24. Peoples usually argued that leaders can be identified easily from followers through
observing their physical and personal characteristics those are inherited. Which one of
the following leadership theory supports this argument?
A. Contingency theory D. Situational theory
B. Behavioral theory E. All except B
C. Treat theory

25. Which one is odd?

A. Deputation C. Gate hiring
B. On campus recruitment D. Promotion

Part III Matching (1 points each)

COLUMN “A” COLUMN “B”

1. Communication channel for informal organization. A. Narrow span of management

2. Grouping the works to be performed. B. Organization structure
3. Who reports to whom relationship. C. Grapevine
4. The tendency to disperse decision making authority. D. Wide Span of management
5. A superior can supervise a limited number of subordinates. E. Centralization
F. Specialization
G. Decentralization
H. Chain of command
I. Departmentalization
J. Unity of command

Part V Explanation
1. Briefly explain the basic steps involved in the process of controlling. (1 pt.)
2. List and describe types of authority with their difference. (2 pt.)
3. Describe the difference between formal and informal organization and their
characteristics. (2 pt.)

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Answer sheet for explanation part
Name------------------------------------------------id no--------------------------------

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