INTEGRATED SPEAKING MODULE

COMPILED BY:
INDRAWATI PUSPARINI

IKIP BUDI UTOMO

MALANG

TABLE OF CONTENT :

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 1. GREETING AND ALPHABET
2. YES/NO QUESTION
3. WH QUESTION
4. NUMBER AND SHOOPING
5. DAILY SCHEDULE (PRESENT TENSE USAGE)
6. DESCRIBING JOBS
7. LAST HOLIDAY (PAST TENSE USAGE)
8. CLOTHES AND ACTIVITY (PRESENT CONT. )
9. DESCRIBING PERSON
10. GIVING DIRECTION
11. DESCRIBING FACILITIES
12. PROBLEM AND COMPLAINT
13. HEALTHY LIFE
14. RESTAURANT ORDER
15. TAKING A TELEPHONE
16. COMPARISON

MODULE 1. GREETING
I. GREETING AND TITLE

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Introductions
Hello I’m …(Emily Pearson)
What’s your name? My name is…(Bob Friendly)
It’s a pleasure to meet you. Nice to meet you, too.
Allow me to introduce myself. I would like to introduce myself.
This is … (Mrs. Harris)
I would like to introduce… (my boss, Mr. Larson).
Please allow me to introduce ... (my friend John).

Introducing yourself
Staff : Hello, I’m Ms. Jandee.
Guest : Hello, Ms. Jandee, I’m Susan Appleton.
Guest : My name is John Grey.
Staff : Nice to meet you Mr. Grey, I’m Mrs. Sukjoy.
Guest : I’m George Franks. What's your name?
Staff : My name is Sopida, Sopida Hakam. It’s a pleasure to meet you Mr. Franks.
Guest : Allow me to introduce myself. My name is Frank Jeffers.
Helen : I delighted to meet you Mr. Jeffers. My name is Pornpan Orasa.

Introducing others: On occasion, you may find yourself in a situation where

you have to introduce one person to another. Look at these possible
expressions that are used for this.
Peter : Sam Kellogg, I would like to introduce Miss Helen Cranston.
Sam : Hello Miss Cranston, nice to meet you.
Helen: Nice to meet you too Mr. Kellogg.
Bob : Min Ju, this is my friend Betty Watson.

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Min Ju: Hi Ms. Watson, a pleasure to meet you.
Betty : Same here.
Alice : Harry, let me introduce my supervisor, Mr. Lee
Harry : Mr. Lee, it’s good to meet you.
Mr. Lee: Good to meet you too. But please, call me Sammy.

Chit Chatting
Is this your first trip to (....Thailand)?
Are you enjoying your stay so far?
How do you like the weather (...on the island)?
What country are you from?
What’s the weather like in your country?
What have you done so far since being here?
Are you getting a lot of good photographs?
Have you been to any interesting places since
you arrived?
Have you had any local dishes that you particularly like?
Have you purchased many souvenirs yet?
Have you been to many (...beaches on the island)?
Which was your favorite?
How was the flight here? (for a guest first arriving, but don't
ask this if they have been in the hotel for a few days)

Fareweel
More Formal expressions
Goodbye
Thank you for coming. Have a pleasant day.
Goodbye, please come again.
Goodbye, I hope to see you again.
Less Formal Goodbyes
See you later (soon) So long
Good bye (bye) Please come again
I have to run I have to be going now
Catch you later See you again

II. ALPHABET

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 EXERCISE (spell them!)
1. Robert =...........
2. Elizabeth Ngatinem = ............
3. Richard gere = .......
4. Ignatius ngere = ..........
5. Rusdi safakillah= ............

III. INTERVIEW YOUR FRIEND

Now, interview your friends with the question like the example:
1. What is your complete name? Can you spell your name?
2. Where do you come from?
3. What is your hobby?
4. Why do you like your hobby ?
5. What is your interest? Why?
6. Etc

IV. VOCABULARY (ODD WORDS)

1. Breakfast, meal, supper, dinner
2. Chopper, helicopter, plane, whirly bird
3. Dingy, yacht, coaster, ferry
4. University, faculty, academy, institute
5. Porridge, hominy, gruel, gratin
6. Oyster, shrimp, prawn, crayfish
7. Swordfish, crab, trout, shellfish
8. Bland, tasteless, spicy, insipid
9. Poodle, seal, dog, doggy
10. Chicken, hen, rooster, stork

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 MODULE 2. YES/NO QUESTION

1. YES / QUESTION WITH BE

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ll. SPEAKING
Giving a modelling to play ”21 question-game” and practice it (21 question games)

III. VOCABULARY

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 MODULE 3. WH-QUESTION

MAKE A QUESTION FROM THE ANSWER BELOW:

1. There are papers and books on it
2. They live on New York Avenue
3. We ordered more envelopes
4. The print has broken
5. He misplaced it
6. It’s on sale for $ 150
7. I lost my briefcase
8. We are late for work
9. I got some batteries
10. She asked me to help with the project

ll. SPEAKING
Practice speaking use WH-speaking games (WHO AM i )!

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III. WRITING

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 MODULE 4. NUMBER AND SHOPPING

Cardinal and Ordinal Numbers Chart

A Cardinal Number is a number that says how many of something there are,
such as one, two, three, four, five.

An Ordinal Number is a number that tells the position of something in a list,

such as 1st, 2nd, 3rd, 4th, 5th etc.

Cardinal Ordinal
1 One 1st First hundred and first 101st
hundred and fifty- 152nd
2 Two 2nd Second
second
3 Three 3rd Third two hundredth 200th
4 Four 4th Fourth thousandth 1,000th
5 Five 5th Fifth millionth 1,000,000th
6 Six 6th Sixth billionth 1,000,000,000th

7 Seven 7th Seventh

8 Eight 8th Eighth

9 Nine 9th Ninth

10 Ten 10th Tenth

11 Eleven 11th Eleventh

12 Twelve 12th Twelfth

13 Thirteen 13th Thirteenth

14 Fourteen 14th Fourteenth

15 Fifteen 15th Fifteenth

16 Sixteen 16th Sixteenth

17 Seventeen 17th Seventeenth

18 Eighteen 18th Eighteenth

19 Nineteen 19th Nineteenth

20 Twenty 20th Twentieth

21 Twenty one 21st Twenty-first

22 Twenty two 22nd Twenty-second

23 Twenty three 23rd Twenty-third

24 Twenty four 24th Twenty-fourth

25 Twenty five 25th Twenty-fifth

100 One hundred 100th Hundredth

1000 One thousand 1000th Thousandth

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FRACTION :

½ = a (one) half 7/8 = seven eights

1/3 = a (one) third 3/10 = three tenths

BASIC FORMULAS

+ = add/plus - = minus / substract

X = multiply/times : = divided by

Exercise :
Spell the number :
1. 1.375.250 =
2. 15.555.005 =
3. 9.999.999 =
4. 7.237.707 =
5. 23.543.333 + 2/3 x 10 : 5 =

ll. SPEAKING
Asking the student to play “buy and sell” games. Giving the modelling!

Staff: Welcome to THE BOUTIQUE. How may I help you?

Guest: I'm looking for a bathing suit?
Staff: A one piece, two piece, or a bikini?
Guest: A two piece, but not too revealing.
Staff: We have some over here.
Guest: That blue and white polka dot one looks nice.
How much is it?
Staff: It's $75.
Guest: That's a bit pricey, but I'll take it.
Staff: Good afternoon, may I be of assistance?
Guest: Yes, how much is the carved elephant?
Staff: That's 755 Baht.
Guest: Could you tell me what it's made from?
Staff: That's made from teak.
Guest: I'll take it.
Guest: Excuse me; do you have any yellow T-shirts?
Staff: Yes sir, the right over there.
Guest: Thanks. Do you have any bigger ones?
Staff: Let me check in the back. I'll return in a moment.

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Guest: Thanks.
Staff: Good afternoon, may I be of assistance?
Guest: No thanks, just looking around.
Staff: OK, if you need anything, just let me know.
Guest: Oh, I will.

Write the correct word on the line that will complete the sentence.
batteries size do expensive tax
dressing 25.95 come much shopping
good blue this for back
you silver cheaper like help
1. __________ morning, how may I _________ you?
2. __________ you have any AAA _______________?
3. How ___________ is __________ T- shirt.
4. That’s ______________, plus __________.
5. Yes, I’m looking ____________ some __________ earrings.
6. What ___________ would you ________?
7. Do __________ have this style dress in sky ___________?
8. That’s a bit ____________. Do you have anything __________?
9. Thank you for __________ at The Dress Shop. Please __________ again.
10. The ___________ room is in the _________ of the shop, on the left.

lll. VOCABULARY

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MODULE 5. DAILY SCHEDULE

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Days of the week ::
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Months of the year:
January February March April May June July August
September October November December
Seasons: Spring Summer Autumn (fall) Winter Rainy Dry season
Other expressions used with time:
Dawn sunrise morning breakfast
Noon midday lunch afternoon
evening sunset twilight night
midnight morning shift day shift graveyard shift
Adverb of frequency:
100% 80% 50% 20% 0%

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always usually sometimes seldom never
all the time most of the time occasionally rarely not at all

Write the correct word on the line that will complete the sentence.
Usually day laundry when
Reservation second leap does
Many in date pardon
Eat me breakfast time
Was is make
1. ___________ me, do you have the ____________? Yes, it’s 9:00.
2. ______________ is your birthday?
3. How _________ months are there ______ a year?
4. Excuse __________, what time________ the restaurant open?
5. Pardon me, what ______ that _________ again? The 14th or 15th?
6. I ______________ do my ______________ on Saturdays.
7. Every 4 years the _____________ month of the year has 29 days. It’s called
___________ year.
8. When would you like to __________ your ______________ for sir?
9. When ___________ your ____________ off?
10. What do you usually _________ for ______________?

MODULE 6. DESCRIBING JOBS

Here are some of the jobs that are available at a hotel.:

clerk/receptionist bell man grounds keeper
tram driver cook engineer
chef pastry chef masseuse
waiter/waitress hostess spa staff
wine steward bar tenders house keeper
pool attendant security staff medical staff
department managers assistant managers staff trainers
general manager personnel director health center staff
staff trainer supervisors maintenance worker
promotion and sales events coordinators children's program staff
guest relationship agent

Study this following dialogue :

Guest: What do you do?

Staff: I'm an events coordinator for a hotel.
Guest: What exactly does an events coordinator do?
Staff: Well, we arrange and set up all the things needed for a conventions and
conferences for various groups. We try to ensure that every thing runs
smoothly and efficiently during the event. For example, we schedule
rooms, arrange for set up of any needed equipment required (such as

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 audio-visual equipment, microphones, etc.), and solve problems that
may come up.
Guest: That's sounds interesting.
Staff: It has its moments.
Guest: What's your job.
Staff: I'm a chef.
Guest: Are you a head chef?
Staff: Well, I'm the head pastry chef.
Guest: Sounds sweet. Where do you work?
Staff: At the Hilton Arcadia Spa and Resort.

Paired Practice : Have a discussion about your job with others in the class. What is
your job title? What are your job duties? What are some of the good things about your
job? What are some of the difficult things about your job? How long have you had the
job? Do you like your job? Why or why not? What other job would you like to have at
the hotel? Are there opportunities for advancement in your job?

Whole Class- First to Know (Game)

Put the following jobs an the board and then read the job descriptions. The
students listen to the descriptions and determine the job being described. The
first person to know the job should race to the board and circle the job and put
their initials in the circle. The student with the most initials win.
Clerk/receptionist: This person checks people into the hotel.
Bell man: This person takes guest bags to their room.
Tram driver: This person drives people to/from various places at the hotel.
Cook: This person prepares food in a restaurant.
Pastry chef: This person makes bread, cakes, and cookies.
Waiter/waitress: This person serves guests food in a restaurant.
Hostess: This person greets guests and takes them to their table in a restaurant.
Bartenders: This person makes drinks.
General manager: This person is the boss.
Masseuse: This person gives guests massages.
Maintenance worker: This person fixes things that need to be repaired.
House keeper: This person keeps the rooms clean.
Grounds keeper: This person cuts grass, trims bushes, and waters flowers.
Guest relations agent: This person works with VIP guests.
Health center staff: This person assists guests in the gym

II. VOCABULARY

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LESSON 7. LAST HOLIDAY

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ll. SPEAKING

GAMES : TIC TAC TOE

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lll. READING

LESSON 9. CLOTHES AND ACTIVITY

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[Link]

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MODULE 9: DESCRIBING PEOPLE

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MODULE 9: DESCRIBING PEOPLE

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MODULE 9: DESCRIBING PEOPLE

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 LESSON 10. DIRECTION
Asking for directions
Could you tell me how to get to (… the pool)?
How do I find (…StarBucks Coffee Shop)?
Pardon me, I'm lost, how do I get to the (…the main lobby)?
Which is the best route to (…Phuket Town)?
Could you direct me to (…the beach)?
Which way do I go to get to (…the hospital)?
Giving directions
Take this passage way Go up/down the steps
On your right/left Turn right/left
Take the elevator It's on the third floor
Follow this path Turn right/left at the corridor
It’s about 50 meters Go about 3 kilometers
Cross the street It’s on your right/left

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It’s in the middle of the block It’s on the corner
Drive south on 4233
It’s next to/ across from/between/in front of
Drive to Jackson street and turn left/right
Prepositions of location used when giving directions
go straight go to right left
cross on your right on your left beside
next to behind across from in front of
on the corner of (to be very specific NE, SE, NW, SW corners)
Additional Vocabulary
sidewalk footpath no through way (road)
pedestrian main road street
avenue boulevard round about
dead end cul de sac pavement
Land marks
art gallery bridge castle temple
cathedral cinema zoo department store
museum opera house post office police station
traffic light stop light stop sign T-junction

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ll. SPEAKING
Practice the direction with your friend !

Work Sheet 1
Fill in the blanks by writing the correct word on the line that will complete the sentence.
direct route in front of Golf get take
lost north find where to hurry
right again into on next what
turn away could bottom how way
me
1. _____________ you tell me __________ the gym is?
2. ___________ do I ____________ to the Spa?
3. __________ is the best __________ to get to Patong?
4. Yes sir, ____________ this passage way until you come to front desk, then
_________ right.
5. Pardon _______, I'm ____________, how do I _______ the gym?
6. From the main lobby, walk _______ from the beach and take the first staircase
down on your right. The staircase is ________ to the portrait center. The gym is
at the _________ of the stairs.
7. What is the fastest __________ to Phuket City? I’m in a ___________.
8. Get on the road to Patong and drive ________ on the 4233. At the end of the
beach road in Patong, turn ____________ on the 4029 and drive east. Take the
4029 about 4 kilometers and turn right ________ on the 4020. That road will take
you __________ Phuket city.
9. Could you ___________ me to Dino Park Mini __________?
10. On the main road ___ ________ ____ the hotel, walk south about 500 meters.
The Park is ____ the right, next _______ The Marina Phuket Resort.

MODULE 11. DESCRIBING HOTEL FACILITIES

Most hotels offer their guests many
facilities and amenities for their use and
enjoyment. The facilities may include pools,

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sauna and steam room, a number of
restaurants, a health center, tennis courts,
putting greens, programs for children, a business center, etc. Throughout the course
of the day a guest may ask a hotel employee
about any one of them. Questions that a
guest might have are: does the hotel have a
particular facility, where it is located, when
are its hours of operation, how much it costs,
do the facility staff speak English, etc.
Guests may also ask about facilities or places outside the hotel. Such places may be a diving
school, an historical site to visit, a hot night club, or a panoramic vista. The list could be endless.
The more knowledgeable a hotel staff is about the local facilities and points of interest, the better
service they will be able to give to the guests.

Below are lists of various facilities or activities that guest may inquire about
At a hotel In the Community

Restaurants Business Centers Shopping Malls Scuba diving

Cafés Lounges Snorkeling Golf
Spas Steam Rooms Island Tours Boat Charters
Saunas Gift Shops Elephant Treks Zoos
Fitness Centers Business Centers Museums Panoramic Vistas
Conference Rooms Swimming Pools Aquariums Sea Kayaking
Squash Courts Tennis Courts Nature treks Grocery Stores
Putting/chipping greens Open Markets
Children's Programs

Look at these examples of guest’s requests about facilities

Is there a ….. (sauna at the hotel)?
Which restaurant (…in the hotel has a Western menu)?
Where can we (... see a good live band)?
I am looking for (... a hot night club. Do you know of any)?
Do you know where I can find (... fine jewelry)?
Where's a good place (... to see a movie)?
What is there to do (... here that is different)?
Sample of the conversation
Guest: We’re looking for a good restaurant for dinner?
Staff: What kind of food are you interested in?
Guest: Since we are in Thailand, we want to try Thai food.
Staff: The Thai Thai Restaurant is always a good choice.
Guest: Thank you very much. We’ll try it.
Guest: Could you recommend a place to take our kids? They’re getting bored
at the beach.
Staff: There’s a movie theater in Phuket Town at Central Festival they might enjoy.
Guest: Well maybe. Is there anything else more exciting?
Staff: Lots of kids seem to have a great time at the Go-Cart track.
Guest: No way. That’s way too dangerous.

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Staff: Have they ever ridden an elephant?
Guest: No, but is it safe?
Staff: Oh, absolutely. The elephants are well trained and the trainer leads the
elephant along the path. Riders are strapped into the seats with safety
belts, just like in a car. And to be truthful, the rides are not that long-
30 minutes or so.
Guest: That sounds OK.
Guest: I need to check my e-mail. Is there an Internet café near here?
Staff: Certainly, sir. The Business Center at the hotel has Internet access.
Guest: Can I also surf the Internet there? I need to find some information for
a meeting.
Staff: Absolutely sir.
Guest: Can I also save information to a disk or flash memory?
Staff: Of course.
Guest: Do you know what it cost?
Staff: To be honest sir, I don’t really know. But I’m sure it’s a nominal fee.
Guest: Ok, thank you.
Staff: My pleasure, sir.

Game-
(Use the game board on the following page)
Get into groups of four. One person starts and selects a topic and asks the
person on his right for a suggestion. When answering, be sure to give a
reason why you would go there. After an item has been selected and
answered, put an X in the box. Continue around the table until all the items
have been selected

Work Sheet 1- Hotel Facilities

Write the correct word on the line that will complete the sentence.
colorful dancing go is
snorkeling cinema squash golf
island elephant kid parasailing
complex tan souvenirs eat
should best movie want
1. I want to go see a ______________. Where’s the nearest ___________?
2. Where ____________a good place to _____________ Thai food?
3. I’m looking for some ____________ for my friends back home. Where _____ I go?
4. Where is the ______________ night club in town to go ______________?
5. I need some exercise. Is there a _________ court in the hotel __________?

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6. I _____________ some excitement. I want to feel the wind in my hair. Where
can I go to do some __________________.
7. I want to sit on the beach and work on my __________. Where should I_________?
8. What’s the best 18 hole ____________ course on the ____________?
9. I want to see some ______________ fish. Can you arrange a ________ excursion?
10. My ______________ wants to ride an ____________. Where should I go?

MODULE 12. DEALING WITH THE GUEST’S PROBLEM AND

COMPLAIN
Possible problems or complaints
There are not enough towels in my room.
The sink is leaking in the bathroom.
This tread mill isn’t working properly.
How did my child get so dirty?
I seem to have misplaced my tennis racket.
Has one been turned in?
I specifically requested an ocean view, but
the room I was given has a view of the pool.
This soup is not warm enough.
This fish tastes like sour milk.
Why is our order taking so long?
We have no ketchup at this table.

Responses to problems or complaints

I’ll see to that right away ma’am.
I’ll correct the situation immediately, sir.
I’m so sorry sir; that should never have happened.
I’ll take care of that right away sir.
I’ll see to it immediately.
I’ll check about it and get back to you.

Bell Desk Staff

Guest: Watch that suitcase! It’s new and you are scratching it.
Bell man: I’m sorry about that sir. It won’t happen again.
Guest: Well I should hope not.

Engineering/Maintenance Staff
Guest: Why is it taking so long to fix that air conditioner?
Staff: It needs a new part. I called the warehouse and the part should be here in a minute. It
should only take a couple of minutes to install it once it arrives and the air
conditioning will be up and running.

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Food and Beverage Staff
Guest : This tea is sweetened and I specifically wanted unsweetened tea.
Staff: I’m sorry ma’am. I’ll bring an unsweetened tea immediately. Please excuse the
mistake.
Guest: No problem, things happen.
Staff: Here’s your tea ma’am. Let me know if I can be of further assistance. Enjoy
the rest of your meal.
Guest: Thank you.
Front Desk Staff
Guest: When I first arrived I was assured that a bottle of Chivas Regis would always be in
the mini-bar. Well I’m here now and the bottle isn’t. What kind of hotel are you
running here anyway?
Staff: I sincerely apologize for the oversight sir. We have been exceedingly busy today
because of the convention. I’ll have a complimentary bottle delivered immediately.
Please accept it with our compliments.
Guest: Well, I should hope it would be complimentary. Thank you. Good bye.

Health and Leisure Staff

Guest: I had a scheduled tennis game, but the court has been taken over by someone else.
Staff: Yes sir, I understand. But we have a policy that if a party is more than 15 minutes late
for a starting time, we schedule the courts for other waiting guests. I’m terribly sorry,
would you like to reschedule?

Housekeeping Staff
Guest: We ran out of toilet paper. Is it possible to get more?
Staff: I’m very sorry. Of course, ma’am. I’ll send more up immediately. Is
there any thing else you require?
Guest: Now that you mention it, could you also bring up a six pack of Heineken?
Staff: Yes sir, I’ll call room service immediately and have them send some to your room.
Guest: That would be great, thanks.

Kitchen Staff
Guest: I requested the eggs over hard, these are over easy.
Guest: Sorry about that sir, let me make you some more right away.

Spa Staff
Guest: Ouch! Are you trying to kill me!
Staff: I’m terribly sorry sir. Am I pressing too hard?
Guest: Yes.
Staff: How’s this? Is this better?
Guest: It still hurts a little.
Staff: How about now? Is this OK?
Guest: Yes, that’s much better. Thank you.
Staff: Again, I’m sorry sir. Please let me know if you have any other
problems sir and I’ll adjust my technique as you wish.
Paired Practice: Practice using the above expressions by role playing the following
situations with a partner, one person taking the role of the guest and the other person
taking the role of a hotel staff. For additional practice, switch roles. Use the
information below in your conversations.

Bell Desk Staff

Guest complains about scratched luggage

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Guest complains about a piece of luggage left at the bell desk
Guest complains that his bags have not delivered to the guest’s room yet
Guest complains that they waited for 10 minutes for a bell desk staff
Guest complains about suit cases being delivered to the wrong room
Guest complains about a bell staff that can not understand the guest’s request

Engineering/Maintenance Staff
Guest complains that staff took a long time to fix a leaking sink
Guest complains that staff reported to room two hours after a call was made for repairs
Guest complains of a broken TV
Guest complains that the staff made a mess of the room making a repair
Guest complains of plugged up toilet
Guest complains that door to veranda is stuck

Food and Beverage Staff

Guest complains that a side of garlic toast has not arrived
Guest complains that there’s a bug in the salad
Guest complains about slow service
Guest complains about cold soup
Guest complains about having no silverware on the table
Guest complains about getting thee wrong order
Guest complains about getting sugar in tea, when the guest ordered no sugar

Front Desk Staff

Guest complains about the high service charge
Guest complains about not having the suite cleaned yet
Guest complains about being charged for a mini bar beverage that he did not
drink
Guest complains that the guest next to him is playing music too loud
Guest complains that the room smells like smoke
Guest complains about a delay in checking in

Health and Leisure Staff

Guest complains about not having any soap in the changing room
Guest complains about an exercise machine that does not work properly
Guest complains that her son is very dirty after an activity at the children’sprogram.
Guest complains that his scheduled tennis court was assigned to another player because he
was late.
Guest complains that the steam room smells
Guest complains that there are not enough towels in the changing room

Housekeeping Staff
Guest complains about the room not being cleaned yet
Guest complains about poor cleaning quality of the room
Guest complains about a trash can not being emptied
Guest complains about not having enough towels
Guest complains about running out of toilet paper

Kitchen Staff
Guest complains about an overcooked steak
Guest complains about an undercooked fish
Guest complains about bad tasting food
Guest complains about overcooked vegetables

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Guest complains about the chef not being willing to make a special dish

Spa Staff
Guest complains about getting a headache from the incense
Guest complains about it being too hot in the therapy room
Guest complains that the oil is too hot
Guest complains that the therapist is not pressing hard enough
Guest complains that the therapist is pressing too hard

Work Sheet : Write the correct word on the line that will complete the sentence.
Talking hurts tastes morning
Serve next bottle money
This take complaining right
Happened funny terrible little problem
Neck pillow apologize waiting me
1. Yes sir, I’ll ____________ care of that ____________ away.
2. I have a problem. This ___________ is much larger than what I am used to. As a
result, my _________ is very stiff this ___________. Could a get a smaller one?
3. What ____________ to my briefcase? I left it right ___________ to the chair and
now it’s missing.
4. Excuse ________, this spaghetti is _______________. Its cold and the sauce
_________ like vinegar.
5. 58 baht for a _____________ of water! Are you kidding me! That’s way too much
____________ just for water.
6. Ouch! That __________. Could you please use a _________ less pressure?
7. I ______________, sir. Is ____________ better?
8. I’m sorry for being late ma’am, but I was __________ with my supervisor. I hope
it wasn’t a _____________.
9. Are you ever going to _____________ us our meal? We’ve been _____________
for over an hour.
10. Every one of that group from Germany is _______________ about the
accommodations. They say that the rooms are too small and they smell
MODULE 13. HEALTHY LIFE
l. VOCABULARY

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ll. GRAMMAR : IMPERATIVE SENTENC

IIl.
SPEAKING
A. SPEAKING PRACTICE “TOUCH YOUR BODY”
B. SPEAKING PRACTICE “ SHAMAN PROBLEM”
IV. READING

MODULE 14. RESTAURANT ORDER

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38
 [Link]
AMMAR

MODULE 15. TAKING THE PHONE

II. GRAMMAR

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MODULE 16. COMPARISON

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