ORGANIZATIONAL BEHAVIOUR

Unit Guide

Trimester 1 2025-2026
DH50ISB
 MAN201 ORGANISATIONAL BEHAVIOUR

TRIMESTER 2 2024 - 2025

About Organizational Behaviour (MAN201)

CONTACTS
Dr. La Anh Duc
Unit Instructor Email: [Link]@[Link]
Mobile: +84 908486144
Ms. Nguyen Truong An
17 Pham Ngoc Thach Street, District 3, HCM City
Program Administrator Phone: 08 54465555
Email: [Link]@[Link]

UNIT OVERVIEW

The aim of this unit is to examine the theory and practice of how and why an organization behaves
the way it does. The course analyzes the factors that cause certain behaviors within an organization
and presents conceptual frameworks for the analysis of how such behaviors influence decision
making and organization effectiveness.

PRE-REQUISITES

MAN101 Principles of Management

Page | 1
 MAN201 ORGANISATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

Assessment Information

UNIT LEARNING OUTCOMES

The table below outlines the unit learning outcomes (ULOs) for this unit. Upon completion of this
unit, students will be able to:

Describe the major theories, concepts, and research findings in the field of OB. Demonstrate
1. clear understanding of diversity, communication, attitudes, and emotions within an
organization.
2. Apply skills in teamwork.
3. Apply key concepts of team work / leadership and improve in individual critical thinking.
4. Evaluate how theory, research and practice apply in organizational behaviour.
5. Evaluate and reflect on how ethical issues may affect reputation and business productivity

PROGRAM LEARNING OUTCOMES

In line with its focus on assuring students’ skills in unit learning outcomes 1-7 above, this unit is also
responsible for introducing/developing/assuring the following program-level learning outcomes
(PLOs):

Knowledge & Application

1. Solid understanding and competency of appropriate application of business discipline-specific
knowledge.
Communication
2. Competency in professional written and oral communication suited to multiple audiences and
contexts.
Teamwork
3.
Effective collaboration in teamwork or other tasks in organizational settings.
Critical thinking
4.
Critical thinking through appropriate observing, analysing and reasoning, etc.
Problem solving
5.
Effective and constructive problem solving.
Ethics
6.
An ethical perspective, including an understanding of the ethical responsibilities of organizations.
Cultural Diversity
A global mindset, including an understanding of the different business settings, the ability to identify
7.
foreign market potentials, to diagnose cross-cultural communication problems and propose
appropriate solutions.

Page | 2
 MAN201 ORGANISATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

ASSESSMENT SUMMARY
VALUE LEARNING
ASSESSMENT ITEM DUE DATE
(%) OUTCOMES

In-class test Each week (except sessions 1,

1. 5% ULO1-2 PLO1-5,7
11 & 15)
2 In-class attendence Each week 10% ULO1-5 PLO1-7
3. In-class presentation As scheduled 10% ULO1-5 PLO1-7
4. Mid-term exam Week 7 10% ULO1-3 PLO1,4,5,7
Company Team Report due before class on
5. Project week 12 (Session 15); 25% ULO1-5 PLO1-7
presentations in-class
6. Final exam TBD 40% ULO1-5 PLO1,4-7

Final marks and grades are subject to confirmation by the School Assessment Committees which may
scale, modify or otherwise amend the marks and grades for the unit, as may be required by University
policies.
Note: To successfully complete this unit, students must:
 Achieve a minimum of 50 marks;
 Complete all assessment items; and
 Attend 80 per cent of class time. See attendance requirements in the section of class policies
and rules below.

Assessment 1: In-Class Activities (25%)

 Each week (except sessions 1). Students could access e Learning to do the quiz as informed
on the eLearning site (5%).
 Students must join the weekly survey to exchange for the credit score (10%). The weekly
survey records their feelings, experiences, behaviors, and performance during the study.
Students must use ISB email for the weekly survey. The confidentiality and anonymity of
responses were assured. No answers are right or wrong. Missing the weekly survey counts as
an absence.
 Team presentation in regards to being well-prepared. Each team has a maximum of 30 minutes
to present. We anticipate the presentation to be highly imaginative and engaging. We urge you
to develop interactive games for collaborative learning and enjoyment. (10%).

Assessment 2: Mid-term Exam (10%)

Due: In-class/ Online during Week 7
Length: 60 minutes
 Students will take a mandatory midterm exam, which will consist of 2 essay questions. This
will be a opened book exam.

Page | 3
 MAN201 ORGANISATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

Assessment 3: Company Team Project (25%)

Presentation Dates: Week 12
Presentation Length: 20-30 minutes
Report Length: 3500 - 4500 words
Structure credit: 10% for presentation and 15% for report.
Due: 11:59PM on the day before Week 12 or TBD.

 Management and organizational behavior are affected by multiple issues within an

organization, from the type of work done, to the industry, to the rules and policies of the
company. All of these elements work together to establish a culture within an organization
and to provide direction and guidance for employees as they go about their day-to-day work.
 Each team must undertake extensive research about a specific topic - chosen by each team or
assigned by the lecturer - using valid, reliable sources from academic sources. (Google Scholar
and Proquest are excellent sources). Each team is asked to have at least 8 academic-quality
articles to support their research report. Teams will also conduct a basic quantitative and/or
qualitative research on the organization of their choice in order to complete a 3,500-word
report. Finally, each team will present the research findings and analysis in a PowerPoint
presentation. The structure of the report should be as follows:
1. Chapter 1 – Introduction: provide an introduction to your team topic which includes:
background of the report; the significance of the report; the problem statement; research
objectives; research questions; and scope and limitations.
2. Chapter 2 – (Brief) Literature Review: Define and briefly discuss important OB terms
or concepts and research model(s).
3. Chapter 3 – Methodology: briefly provide the research method (qualitative or
quantitative method) that the writers use.
4. Chapter 4 – Discussion: Analyze the findings.
5. Chapter 5 – Conclusion: Summarize the results; discuss the managerial implications;
and recommendations for future research.
 The components of the written report must include: a Title Page, Table of Content, Abstract,
Introduction, Literature Review, Methodology, Discussion, Conclusion, Reference page,
Appendices.
 The PowerPoint presentation must have at least 12 slides presenting key information and
results. The time of presentation must be equally divided among all team members. The length
of each team presentation is 30 minutes, including a Q&A session following the presentation
 Each team will be encouraged to actively discuss and ask questions after the other teams’
presentations.
Note:
The Research Report Font must follow APA reference format (7th Edition).

Page | 4
 MAN201 ORGANISATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

Team Topics
Marking criteria and standards
POINTS # OF
COMPANY TEAM PROJECT CRITERIA FOR JUDGING
AWARDED POINTS

Report
 Quality of the research and experimentation as evidenced by: objective and reason for
performing the research; the clarity in stating the problem; identification of the
important variables; originality and ingenuity in the research design; or selection of
proper equipment for the research task; quantity and quality of data generated by
investigative procedures; recognition of the limitations in the accuracy and significance
of the results obtained; and the degree to which the data supported the conclusion.
 Clear general question and hypothesis
 Explained key terms and main ideas
 Have the following sections: Title page, Abstract, Introduction, Methodology, Results,
Discussion, References, Appendix, and Table of Contents
 Originality in the choice of and in the investigation of the topic and the duration of the
project and amount of work involved.
 Showed and used 8 various sources from ProQuest Database to support
 3500 words (minimum)

Presentation
 At least 12 slides with photos, video, chart
 Dress up (Business attire)
 Transition between members
 Creativity and Overall effectiveness
 Logical organization and structure of the team’s presentation.
 Professionalism and style of presentation, including use of visual aids, handouts, and
other materials presented.
 Easy to read slide with a few words
 Clearly spoken with good volume
 Enunciation and pronunciation

Participation
 Ask questions to other teams
 Engage in discussions

Total points

Assessment 4: Final exam (40%)

Length: 100 minutes
 Students take a mandatory final exam, which will consist of 50 multiple choice questions and
some short essay questions. This will be a closed-book exam.

Page | 5
 MAN201 ORGANIZATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

Teaching Activities
LEARNING RESOURCES
Prescribed Judge, T., & Robbins, S. (2013). Organizational behavior (15th edition). Upper Saddle
Textbook River, NJ: Pearson Education, Inc
Additional
Required Atkins, P. W., Wilson, D. S., & Hayes, S. C. (2019). Prosocial: Using evolutionary
Texts science to build productive, equitable, and collaborative groups. New Harbinger
Publications.

Goleman, D., Boyatzis, R. E., & McKee, A. (2013). Primal leadership: Unleashing the
power of emotional intelligence. Harvard Business Press.

Additional
Required and Further required and recommended articles will be provided to all students by lecturer on
Recommended a weekly basis. Please refer to the course schedule of activities for more information.
Readings

Online resources

Google Scholar
[Link]

E-library [Link]
Username: UEHCMC2010
Password: thuvien0810

[Link]
E-Learning

SCHEDULE OF ACTIVITIES

WEEK SESSIONS TOPIC INSTRUCTOR

Introduction to Organizational
Behaviour (OB)
Textbook Chapters: 1
1 / Week 1 Session 1 Dr. Duc La
Prosocial Chapters: Introduction
Primal leadership Chapters: 1

Page | 6
 MAN201 ORGANIZATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

WEEK SESSIONS TOPIC INSTRUCTOR

Leadership
Textbook Chapters: 12
Prosocial Chapters: 3
2 / Week 2 Session 2 Primal leadership Chapters: 4 Dr. Duc La
Attitudes and Job Satisfaction
Textbook Chapters: 3
Prosocial Chapters: 4
Emotions and Moods
Textbook Chapters: 4
Prosocial Chapters: 5
Primal leadership Chapters: 6
3 / Week 3 Session 3 Dr. Duc La
Groups and Teams
Textbook Chapters: 9, 10
Prosocial Chapters: 7, 10
Primal leadership Chapters: 9
Personality and Values
4 / Week 4 Session 4 Textbook Chapters: 5 Dr. Duc La
Prosocial Chapters: 8
Diversity in Organizations
5 / Week 5 Session 5 Dr. Duc La
Textbook Chapters: 2
Motivation
Textbook Chapters: 7, 8
6/ Week 6 Session 7 Dr. Duc La
Prosocial Chapters: 15
Primal leadership Chapters: 7
Perception and Individual Decision
Making
7 / Week 7 Session 9 Textbook Chapters: 6 Dr. Duc La
Prosocial Chapters: 9
Mid-Term Test
Power and Politics
Textbook Chapters: 13
Dr. Duc La
8 / Week 8 Session 10 Prosocial Chapters: 12
Primal leadership Chapters: 5

Conflict and Negotiation

Textbook Chapters: 14
9 / Week 9 Dr. Duc La
Session 11 Organizational Change and Stress
Management
Textbook Chapters: 18
Communication
Textbook Chapters: 11 Dr. Duc La
10 / Week 10 Session 12
Prosocial Chapters: 11

Organizational Structure and Culture

Textbook Chapters: 15, 16
Prosocial Chapters: 13, 14
11/ Week 11 Session 13 Dr. Duc La
Human Resource Management
Textbook Chapters: 17
Primal leadership Chapters: 8, 11
12/ Week 12 Session 14 Group presentation & Final exam review Dr. Duc La
Final exam
*Topic deliverd by Ms. Mai Linh: Organizational behavior and digital transformation

Page | 7
 MAN201 ORGANIZATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

**Topics delivered by Ms. Alice:

(1) Navigating the workpl ace: Present with Great confi dence
Manaing emotion in times of uncertainty and stress
(2) Organizational structure of International Fashion Retail in Vietnam (e.g., mass,
preminum, luxury), functions such as operations management, visual merchandise
management, product management, and the role of brand manager.

Page | 8
 MAN201 ORGANIZATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

General Information & Policy

Referencing
Plagiarism
Student assignments are to contain original content created by the students. Assignments will be
rejected if they include plagiarised content or contain excessive amounts of quoted/cited material
and minimal original content. Students will receive a grade of ZERO (0%) for any assignments
rejected for this reason. Written assignments WILL BE checked by the lecturer with [Link],
an online plagiarism-checking tool.
Sources
Furthermore, your reference to support your statements must be from a reliable source, such as
textbooks, additional reading materials, and reference books. However, many websites are not
reliable sources. Examples are [Link], [Link], and [Link]. If you are not sure if a
reference is acceptable or not, please contact the lecturer.
Referencing & Citation
The Publication Manual of the American Psychological Association (APA) 7th ed., will serve as
the primary reference materials for all students. Therefore, all papers must be submitted in APA
format. The mechanics of student papers and work will be evaluated, as well as the content.

Submission
Assignment cover sheet
 All assignments are required to be submitted with an Assignment Cover Sheet.
 Group assignments are to be submitted with a Group Assignment Cover Sheet as well as a
Peer Evaluation Form depending on the request of unit instructor.
Non-contributing team members can sometimes be an issue with group-work structured assessment.
Individual student group work scores may be adjusted as a result of peer dissatisfaction with a
particular student’s contribution to group work assignments, as reflected in submissions of the
evaluation form.
Note:
 Assignment cover sheets and the evaluation form can be located on MyISB system
 Students are advised to keep a copy of all assignments submitted for marking.

Submission style
Assignments are expected to achieve a professional standard:
 Be typed, one and a half spaced, on A4 paper
 Use a simple clear format, suitable for a report to senior management in a commercial
organisation.

Page | 9
 MAN201 ORGANIZATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

Submission method
Soft copy: submitted electronically via E-learning system by 11:55 PM on the due date (Suggested
title: Student name_Unitname_Name of Assignment).
Hard copy: submitted to ISB Submission Box at the Reception Area (17 Pham Ngoc Thach) by the
due date.

Late assignment and make-up policy

No late assignments will be accepted unless prior authorisation granted by the Academic Department
based on a Special Consideration Application for assessment task extension.
Students must complete all assessments on the assigned dates including quizzes, mid-term test, and
final exam. If there are extenuating or unforeseen circumstances, students must follow the school’s
policies and procedures accordingly.

Attendance
Students are required to attend a minimum of 80% of all classes (which normally 12/15 sessions).
Other cases equating to an absence:
 Arriving to class late by 15 minutes at the beginning,
 Arriving late by 5 minutes after the break
 Leaving prior to the scheduled end time without the permission of the lecturer
If you are unable to attend any session, please let your lecturer know AND submit a request for
absence form to program administrator prior to the session.

 IMPORTANT: Students will not be allowed to sit in the final examination if violating the
above absence rule.

Electronic device use

 Cell phones will be turned off or switched to vibrate mode before class starts.
 No phone calls or text messaging are allowed inside classroom during class time.
 Portable listening and/or music devices may not be operated in the classroom.
 Headphones and/or ear buds of any type may not be worn while in the classroom whether
operating or not.
 Laptop and other electronic devices are not permitted unless specifically authorised by the
lecturer exclusively for note taking and doing class work.

 IMPORTANT: If you are in violation of these policies you will be excused from class and an
absence will be assessed.

Email etiquette
Your lecturers receive many emails each day. In order to enable them to respond to your emails
appropriately and in a timely fashion, students are asked to follow basic requirements of professional
communication.

Page | 10
 MAN201 ORGANIZATIONAL BEHAVIOUR

TRIMESTER 1 2022 - 2023

Your emails should:

 Have a concise and descriptive title, including the class and name of the unit you are
enquiring about
 Be clear about the intention of their emails
 Use appropriate tone and language, proof-read what is written in the email before sending it.
Students should also allow 3-4 working days for a response before following up. If the matter is
legitimately urgent, you may indicate “URGENT” in the email subject header.
Make an appointment: If your email request is complex and requires a lengthy response it may be
probably best to make an appointment with your lecturer/instructor to meet in person.

Student behaviour guidelines

Everyone must behave professionally. Students are expected to demonstrate respect for teacher and
fellow students at all times. Behaviour that is disruptive to a positive learning environment reported
to the teacher will result in a warning on the first instance; the second instance might result in a
failing grade along with expulsion from the school.
Unacceptable behaviors can be:
 Cheating on an exam
 Collaborating with others on work to be presented, if contrary to the stated rules of the
course
 Submitting, if contrary to the rules of the course, work previously submitted in another
course
 Knowingly and intentionally assisting another student in any of the above actions, including
assistance in an arrangement whereby work, classroom performance, examination, or other
activity is submitted or performed by a person other than the student under whose name the
work is submitted or performed
 Plagiarising

 IMPORTANT:
 First violation will result in a grade ZERO (0%) for that assignment.
 Second violation will result in a failing course grade.

Disability support services

Students with disabilities are advised that accommodations and services are available at UEH-ISB. It
is the student's responsibility to contact UEH-ISB office and submit appropriate documentation prior
to receiving such services.

Additional information
This unit guide may be revised at the discretion of the Academic Department with approval from
Program Academic Director and School Academic Committee where appropriate.

Page | 11