Dr.
Sahla Charfi Lahiani 2nd Year Students Commercial English
Chapter 2. Managers & Leaders
Task 1
Scenario 1:
Sami creates a detailed weekly plan, assigns clear responsibilities to each team member, and
ensures everyone meets the deadlines.
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Scenario 2:
Mouna motivates her team by sharing a vision of how their project will make a positive
impact on the company. She encourages creative ideas from everyone.
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Scenario 3:
Ahmed notices conflicts between two employees. He listens to both sides and helps them find
common ground so that teamwork is restored.
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Scenario 4:
Sara monitors daily performance reports and ensures that all tasks are completed according to
company procedures.
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Scenario 5:
Youssef challenges his team to think differently about a long-standing problem and empowers
them to experiment with new solutions.
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Task 2.
In which situations is management more necessary than leadership (and vice versa)?
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Dr. Sahla Charfi Lahiani 2nd Year Students Commercial English
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Task 3
In a manufacturing company, two department heads face similar challenges with declining
team performance.
Mr. Karim focuses on setting clear rules, tracking performance daily, and disciplining
underperformers.
Ms. Salma holds weekly team meetings to discuss ideas, encourages feedback, and
publicly celebrates small successes.
Questions:
1. Who acts more as a manager, and who acts more as a leader?
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2. What are the advantages and limitations of each approach?
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3. If you were the CEO, how would you combine both styles to improve performance?
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Task 4:
Your team is missing project deadlines and motivation is dropping.
As the department head, you must decide which approach to use.
Option A: Reinforce deadlines, assign clear individual responsibilities, and monitor progress
daily.
Option B: Hold a meeting to listen to employees’ challenges, encourage collaboration, and
redefine the project goals together.
Questions:
1. Which option represents a managerial approach and which a leadership approach?
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2. Which would be more effective if the issue is low morale?
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3. Which would be more effective if the issue is lack of structure?
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Task 5:
In modern organizations, is it realistic to separate leadership from management?
Support your answer with at least two arguments.
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Dr. Sahla Charfi Lahiani 2nd Year Students Commercial English