REVISED RFP (VERSION 1)

TENDER DOCUMENT

PROVISION OF SERVICES WITH 100 FULLY ELECTRIC

BUSES ON A SERVICE-BASED MODEL IN MULTAN

THE PUNJAB MASSTRANSIT AUTHORITY

Government of the Punjab
346-B, Main Ferozepur Road, Lahore, Pakistan.
Phone: +92 42 99028000 Fax: +92 42 9923 2541
URL: [Link]

MARCH 2026

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Important:

Registered companies and Joint Ventures complying with criteria given in this document are
eligible for this tender, hereafter referred to as Bidders.

• This Request for Proposal (‘RFP’) does not constitute a binding agreement or an offer or invitation
by the Punjab Masstransit Authority (PMA) to any party other than the qualified Bidders to submit
the Bids. The principle purpose of this RFP is to provide the Bidders with information that shall
form the basis of their proposals or bids. This RFP contains the minimum requirements and
information desired by the Authority. The contents hereof may be supplemented by the Authority
as it deems appropriate. Each Bidder may conduct its own investigations and analysis and check the
accuracy, reliability and completeness of the information given in this RFP to its satisfaction. The
Authority makes no representation or warranty and shall incur no liability under any law, rules or
regulations as to the accuracy, reliability or completeness of the RFP. The Authority may, at its sole
discretion but without being under any obligation to do so, update, improve or supplement the
information in this RFP.

• Bidders must ensure that they submit all the required documents indicated in the Bidding Documents
without fail. Bids received without valid documentary evidence, supporting documents and various
requirements mentioned in the Bidding Documents are liable to be rejected at the initial stage. The
data sheets, valid documentary evidences for the critical components as detailed hereinafter should
be submitted by the Bidder for scrutiny. It is intimated that no objection/revision/supplement shall
be entertained regarding the terms and conditions of the Bidding Documents submitted by the
Bidder.

• The Bidders are requested to access the e-Pak Acquisition & Disposal System (EPADS) online
platform via URL [Link] for all updates on this RFP such as addendums,
Minutes of Clarification Meeting etc., if any.

• This Bidding Process will be governed under Punjab Procurement Rules, 2014, as amended from
time to time;

• The Bidder is advised to obtain for himself, at his own cost and responsibility, all information that
may be necessary for preparing the Bid and entering into a Contract for execution of the
Works/facility. This shall include but not be limited to the following:

o relevant laws, rules, and regulations of Pakistan including Income Tax and Sales
Tax laws/rules.
o customs duties and other import taxes applicable in Pakistan.
o information regarding port clearance facilities, loading and unloading facilities,
storage facilities, transportation facilities and congestion at Pakistan seaports.
o investigations regarding transport conditions and the probable conditions which will
exist at the time the Equipment will be actually transported.

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 TABLE OF CONTENTS

1. INVITATION TO BID .............................................................................................................. 5

2. BIDDING DETAILS (INSTRUCTION TO BIDDERS) .......................................................... 6
3. DEFINITIONS ........................................................................................................................... 7
4. HEADINGS AND TITLES ..................................................................................................... 11
5. NOTICE ................................................................................................................................... 11
6. TENDER SCOPE .................................................................................................................... 11
7. BUS MAKE/BRAND .............................................................................................................. 11
8. OVERVIEW AND OBJECTIVES .......................................................................................... 12
9. CONTRACT TYPE AND DURATION ................................................................................. 12
10. CLIENT’s OBLIGATIONS..................................................................................................... 12
11. THE OPERATOR’S OBLIGATIONS: ................................................................................... 16
12. COMMENCEMENT OF OPERATIONS ............................................................................... 26
13. KEY SERVICE-LEVEL PARAMETERS .............................................................................. 27
14. BIDDER'S ELIGIBILITY ....................................................................................................... 27
15. TENDER COST ...................................................................................................................... 27
16. JOINT VENTURE ................................................................................................................... 28
17. EXAMINATION OF THE TENDER DOCUMENT .............................................................. 28
18. AMENDMENT OF THE TENDER DOCUMENT ................................................................ 28
19. PREPARATION / SUBMISSION OF TENDER .................................................................... 28
20. TENDER PRICE ..................................................................................................................... 30
21. TENDER SECURITY ............................................................................................................. 30
22. TENDER VALIDITY .............................................................................................................. 31
23. MODIFICATION / WITHDRAWAL OF THE TENDER...................................................... 31
24. OPENING OF THE TENDER ................................................................................................ 32
25. CLARIFICATION OF THE TENDER BY THE CLIENT ..................................................... 32
26. DETERMINATION OF RESPONSIVENESS OF THE BID (TENDER) ............................. 32
27. CORRECTION OF ERRORS / AMENDMENT OF TENDER.............................................. 32
28. REJECTION / ACCEPTANCE OF THE TENDER ............................................................... 33
29. ACCEPTANCE LETTER (LETTER OF AWARD) ............................................................... 33
30. PERFORMANCE SECURITY ............................................................................................... 34
31. REDRESSAL OF GRIEVANCES BY THE CLIENT ............................................................ 34

DRAFT CONTRACT
1. AGREEMENT ......................................................................................................................... 36
2. RECITALS .............................................................................................................................. 36
3. COVENANT: .......................................................................................................................... 37
4. ANNEXES TO THE AGREEMENT: ..................................................................................... 37
5. SERVICES REQUIRED: ........................................................................................................ 37
6. KEY SERVICE-LEVEL PARAMETERS .............................................................................. 37
7. SIGNING OF THE AGREEMENT......................................................................................... 37
GENERAL CONDITIONS OF CONTRACT ...................................................................................... 39

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8. CONTRACT ............................................................................................................................ 39
9. CONTRACT DOCUMENTS AND INFORMATION ............................................................ 39
10. CONTRACT LANGUAGE ..................................................................................................... 39
11. PATENT RIGHTS AND RIGHTS TO THE CONTENTS OF THE PROGRAM ................. 39
12. INSURANCE........................................................................................................................... 39
13. EXECUTION SCHEDULE ..................................................................................................... 40
14. PAYMENT .............................................................................................................................. 40
15. CONTRACT PRICE ................................................................................................................ 41
16. CONTRACT AMENDMENT ................................................................................................. 41
17. ASSIGNMENT / SUBCONTRACT ....................................................................................... 41
18. EXTENSIONS IN TIME FOR PERFORMANCE OF OBLIGATIONS UNDER THE
CONTRACT ......................................................................................................................................... 41
19. LIQUIDATED DAMAGES (LD) ........................................................................................... 42
20. FORFEITURE OF PERFORMANCE SECURITY ................................................................ 42
21. TERMINATION FOR DEFAULT .......................................................................................... 43
22. TERMINATION FOR INSOLVENCY................................................................................... 43
23. TERMINATION FOR CONVENIENCE ................................................................................ 43
24. FORCE MAJEURE ................................................................................................................. 44
25. DISPUTE RESOLUTION ....................................................................................................... 45
26. STATUTES AND REGULATIONS ....................................................................................... 45
27. TAXES AND DUTIES ............................................................................................................ 45
28. CONTRACT COST ................................................................................................................. 46
29. AUTHORIZED REPRESENTATIVY .................................................................................... 46
30. WAIVER ................................................................................................................................. 46
31. SPECIAL STIPULATIONS .................................................................................................... 47

ANNEXURES
ANNEXURE-A: TECHNICAL EVALUATION CRITERIA ............................................................. 50
ANNEXURE-B: SERVICE LEVEL AGREEMENT (SLA) ............................................................... 52
ANNEXURE-C: ADJUSTMENT OF THE RATE PER KM ............................................................. 59
ANNEXURE-D: SPECIFICATIONS FOR 9m ELECTRIC BUS ..................................................... 62
ANNEXURE-E: PERFORMANCE SECURITY FORMAT ............................................................... 70

TENDER FORMS
TECHNICAL PROPOSAL SUBMISSION - STANDARD FORMS .................................................. 71
FINANCIAL PROPOSAL SUBMISSION - STANDARD FORMS ................................................... 81

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1. INVITATION TO BID

Punjab Masstransit Authority, Government of the Punjab (GoPb) invites bids for the Tender
for “PROVISION OF SERVICES WITH 100 FULLY ELECTRIC BUSES ON A SERVICE-
BASED MODEL IN MULTAN”. The Tender Number is PMA-TNDA-MFR /01/2026

1.1. Tender Reserve Price

The Reserve Price for this Tender is PKR 20,918,536,024 (20,918.54 in millions) excluding Sales Tax
on Services. The estimated Contract Price is for a period of 12 years and shall remain subject to
adjustments as per provisions in the Contract during such period.

1.2. PPRA Rules to be followed

Punjab Procurement Rules 2014, as modified from time to time, will be strictly followed. These may
be obtained from PPRA’s website:
[Link]
In this document, unless otherwise mentioned to the contrary, "Rule" means a Rule under the Punjab
Procurement Rules 2014.

1.3. Mode of Advertisement(s)

As per Rule 12, this Tender is being placed online at EPADS, PMA’s and PPRA's websites, as well as
being advertised in print media. The bidding document carrying all details can be downloaded from
websites [Link] [Link] and [Link]

1.4. Method of Bid Submission

Bids shall be submitted exclusively through the e-Pak Acquisition & Disposal System (EPADS) online
platform. Bidders are required to upload their bids on EPADS, and no hard copy of the bid shall be
submitted directly to the Procuring Agency, except for the documents specified in this RFP.

1.5. Type of Tender

This is a National Tender with response time not less than 15 days as per Rule 14.

1.6. Type of Open Competitive Bidding

As per Rule 38(2), Single Stage - Two Envelope Procedure shall be followed. This is as follows:

i. The bid shall comprise of a single package containing TECHNICAL PROPOSAL and
FINANCIAL PROPOSAL.
ii. Initially, only the TECHNICAL PROPOSAL shall be opened on EPADS at the given date, time
and venue.

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 iii. The TECHNICAL PROPOSAL will be evaluated in a manner as per the clauses mentioned in
this document; and proposals which do not conform to the specified requirements as listed in
said document will be rejected.
iv. During the technical evaluation no amendments in the technical proposal shall be permitted;
v. The FINANCIAL PROPOSAL of technically qualified bidders shall be opened on EPADS at a
time, date and venue announced and communicated to the bidders in advance;
vi. The technically qualified bidder with lowest financial bid will be the successful bidder.
vii. PMA will invite the successful bidder to enter into an Agreement.

2. BIDDING DETAILS (INSTRUCTION TO BIDDERS)

2.1. All bids must be accompanied by a Call Deposit Receipt (CDR), Demand Draft / Pay Order/ Bank
Guarantee of PKR 5,000,000 (Five Million Rupees Only) as Tender Security as part of e-bid in
favor of “MASSTRANSIT AUTHORITY NON-FARE REVENUE (NFR) FUND
ACCOUNT” issued by a scheduled bank allowed carrying financial transactions in PAKISTAN
(As per provisions of Bid Security Clause 21 of this document).

2.2. All interested bidders are required to register themselves by visiting the following link established
by PPRA and become a register supplier under e-procurement system.
[Link]

2.3. After registering on e-procurement system, the potential bidders are required to familiarize
themselves with e-PADS which will be the only portal for submission of e-bids.

2.4. All bidders are encouraged to carefully study the e-procurement notification No. MMD(PPRA)50-
BOM/2024 dated 6th March, 2024 to successfully submit their e-bids by uploading PDF Files in
EPADS against the subject tender of PMA.

2.5. The e-bids (complete in all respects) must be submitted on EPADS latest by 1500 Hours PST on
6th April, 2026 23rd April, 2026. Physical Bids received through courier service or delivered by
the bidder, shall not be accepted. The bidder must submit original Bid Security Instrument,
Undertakings & Affidavits in an envelope clearly marked with the Tender Name, Bidder
Name, Bidder Address and Bidder Phone Number in the office of the Punjab Masstransit Authority
located at 5th floor, Arfa Software Technology Park, 346-B, Ferozepur Road, Lahore, Pakistan, on
or before bid submission timeline, in addition to the soft copy uploaded on the EPADS.

2.6. Any late e-bid submission due to technical glitch on EPADS shall be declared late and rejected.

2.7. The Technical Proposals of e-bids will be opened on the EPADS in the Committee Room of the
Punjab Masstransit Authority, 5th Floor, Arfa Software Technology Park (ASTP), at 1530
Hours PST on 6th April, 2026 23rd April, 2026. The Financial Proposals will remain unopened

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 on the EPADS until the specified time of their opening.

2.8. The Punjab Masstransit Authority shall hold a Clarification meeting at 1400 Hours PST on
26th March, 2026; in the Committee Room, Punjab Masstransit Authority, 5th Floor, Arfa
Software Technology Park (ASTP), Lahore, PAKISTAN. The bidders in case of any queries
for seeking clarifications may send their queries in writing on EPADS or via e‐mail at the contact
details provided in this section by 27th March, 2026. Clarification Meeting will serve as an
interactive session with the objective of providing clarity of the Tender Document to the
prospective bidders. The potential bidders may raise queries during this session, however, only
those responses that are made in writing by the Procuring Agency against the queries received in
writing by the said closing date shall be considered as final. All queries received in writing shall
be responded within due time. No query shall be responded if received after the closing date. The
minutes of Clarification Meeting shall be considered as part of this RFP.

2.9. The bidder must submit e-bids on the basis of complete fulfillment of requirements. Failure to
meet this condition will cause disqualification of the bidder. Alternative e-bids will not be
considered.

2.10. The Procuring Agency will not be responsible for any costs or expenses incurred by bidders in
connection with the preparation or delivery of e-bids. As authority competent to accept the tender,
Client reserves the right to cancel the tender, or reject all e-bids prior to acceptance of e-bid as per
PPRA Rule 35.

2.11. The Contact detail for all correspondence in relation to this Tender is as follows:
Email: [Link]@[Link]
Punjab Masstransit Authority
5th Floor, Arfa Software Technology Park (ASTP),
Lahore, PAKISTAN

3. DEFINITIONS

3.1 “AFC-BSS” Automated Fare Collection and Bus Scheduling System.

3.2 “Applicable Laws” means the federal, provincial and local laws of Pakistan and laws of any
other relevant jurisdiction, and all orders, rules, regulations, executive orders, statutory
regulatory orders, decrees, judicial decisions, notifications, or other similar directives issued
by any competent entity pursuant thereto, as any of them may be amended from time to time.

3.3 “Applicable Standards” mean the standards, requirements and criterion applicable to the
performance of the Operator’s Obligations as contained in the Applicable Laws; Contract,
operation and maintenance manuals and prudent industry practices.

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3.4 "Clarification Meeting" means the meeting conducted by the Procuring Agency on given
date and time prior to actual date of e-bid opening.

3.5 “Client/Procuring Agency” means Punjab Masstransit Authority (GoPb).

3.6 “Confirmation” means confirmation in writing.

3.7 “Contract” means the contract proposed to be entered into between the Procuring Agency and
the Bidder, including all attachments, appendices, and all documents incorporated by reference
therein.

3.8 “Contract Kilometers” means categories of kilometers defined under the Contract as under:

i. “Guaranteed Kilometers” means a minimum guarantee of average 60,000 kms / bus

/ year to be paid at Non-Excess Kilometer rate.

ii. “Deficient Kilometers” means annual kilometers that fall short of the Total Guaranteed
Kilometers i.e. Guaranteed Kilometers x Fleet Size in a year, excluding any shortfall
attributable to the Operator's non-performance, and for which payment is made in
accordance with the mechanism specified in the Contract.

iii. “Revenue Kilometers” means kilometer travelled during operations when trips are
scheduled for boarding and alighting of passengers as per assigned schedule or
directions from Control Room. Dead mileage shall be considered as Non-Revenue
Kilometers.

iv. “Dead Mileage / Non-Revenue Kilometers” means kilometer travelled when trips are
not scheduled for boarding and alighting of passengers. The examples of Dead Mileage
are;

a) Kilometers travelled from Depot Exit to Route terminal on the route assigned in
the schedule to start daily passenger services.

b) Kilometers travelled from Route terminal to Depot Entrance on the route assigned
in the schedule after completing daily passenger services.

c) Kilometers travelled outside of normal operational situations, as directed by the

Control Room.

d) Kilometers travelled from Route or Terminal to Depot in case of any maintenance

work / charging / breakdown during operations.

e) Kilometers travelled by an empty bus which is unable to board passengers during

operations due to any reason whatsoever.

f) Kilometers travelled that are unassigned by the Client.

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 g) Kilometers travelled in violation of the schedule or conditions/instructions of the
schedule.

v. "Payable “Dead Mileage / Non Revenue Kilometers” means those Dead Mileage /
Non Revenue Kilometers as defined in Section 3.8 (iv) (a), (b) & (c) which will be paid
according to the conditions of Contract.

vi. "Non-Payable “Dead Mileage / Non-Revenue Kilometers” means those Dead

Mileage / Non Revenue Kilometers as defined in Section 3.8 (iv) (d), (e), (f), (g) which
will be not be paid according to the conditions of Contract.

vii. "Penalty Kilometers” means cumulative kilometers for each month which will be
fined due to lapses and non-conformances as per Service Level Agreement (Annexure-
B). The fines shall be computed as per Service Level Agreement and deducted from
monthly payments.

viii. “Non-Excess Kilometers" means kilometers plied in a day up to 16,438.356

kilometers calculated by the formula as (Guaranteed Kms i.e. 60,000)/ Estimated
scheduled operational days in a year i.e. 365) x (Fleet Size i.e. 100) to be paid at Non-
Excess Kilometer rate.

ix. “Excess Kilometers" means kilometers plied in a day exceeding the Non-Excess
Kilometers to be paid at Excess Kilometer Rate.

3.9 “Contract Price” means the price payable to the Operator under the Contract for the full and
proper performance of its contractual obligations.

3.10 “Currency” means the monetary unit in which payments to the Operator shall be made, which
shall be Pakistani Rupees (PKR).

3.11 “Defects or Deficiencies” means any obligations forming part of Operator’s obligations, that
fail to conform to the Applicable Standards in any manner (including any services,
performance, materials, design, execution, engineering and/ or workmanship in respect of such
obligations and services); and any grammatical forms of such terms shall be construed
accordingly.

3.12 "Excess Kilometer Rate" means bid rate for excess kilometers subject to adjustments as per
Annexure-C.

3.13 Non-Excess Kilometer Rate" means bid rate for non-excess kilometers subject to adjustments
as per Annexure-C.

3.14 “GoPb” means Government of the Punjab.

3.15 “GoP” means Government of Pakistan.

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3.16 “PMA” is a Punjab Masstransit Authority, established by the Government of Punjab.

3.17 “Procurement Methods” means any one of the procurement modes / methods as provided in
the Punjab Procurement Rules 2014 published by the Punjab Procurement Regulatory
Authority (PPRA), Government of Punjab, as amended from time to time.

3.18 “Proposal” means the Technical Proposal and the Financial Proposal for the provision of the
Services submitted by a bidder in response to RFP.

3.19 “RFP” means Request for Proposals, including any amendments that may be made by the
procuring entity for the selection of bidder.

3.20 “Revenue” means (as applicable) the amount collected by the Operator AFC-BSS Service
Provider as the Fare Revenue.

3.21 “SBD” means Standard Bidding Documents.

3.22 “SCC” means the Special Conditions of Contract.

3.23 “Services” means the tasks to be performed by the bidder pursuant to the Contract.

3.24 “Service-Based Model” means the business model under which the Bus Operator provides
the Buses, Chargers or any other allied facility using its own investment and delivers the
Services, with compensation determined by the number of kilometers operated.

3.25 “Bus” means the vehicle that conforms to the specifications outlined in Annexure-D, procured,
operated and maintained by the Operator under the Service-Based Model, for the purposes of
this Project, with ownership remaining vested in the Bus Operator at all times.

3.26 “Bus Operator, Operator” or “Successful Bidder”: The one technically qualified bidder
with lowest financial bid, who has the probability of award of Contract, subject to necessary
approvals and applicable policies.

3.27 “Bus Breakdown" means an event in which a Bus encounters a failure in its system making
it incapable of continuing its scheduled trip and leading to disembarking of passenger(s). For
the purposes of performance measurement, the distance travelled by the Bus up to the point of
breakdown shall be considered.

3.28 “Bus Chargers or Chargers” shall mean slow and fast chargers procured, installed, tested,
commissioned, operated and maintained by the Operator under the Service-Based Model, that
conform to the specifications outlined in Annexure-D for the purposes of this Project, with
ownership remaining vested in the Bus Operator at all times.

3.29 Bus Depot" or "Depot" means the facility developed and provided by the Client and made
available to the Bus Operator for its upkeeping and maintenance during the Contract Period for
the purposes of parking, operation, charging (where applicable), servicing, and maintenance of

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 the Buses deployed under this Contract. The Depot shall include land, civil, electrical &
mechanical works, equipment / machinery installed and any other component which is
developed as part of the facility.

3.30 “TEC” means the Tender Evaluation Committee, constituted for the purpose of evaluating the
Proposals received.

4. HEADINGS AND TITLES

In this document, headings and titles shall not be construed to be part thereof or be taken into
consideration in the interpretation of the document and words importing the singular only shall
also include the plural and vice versa where the context so requires.

5. NOTICE
5.1 In this document, unless otherwise specified, wherever provision is made for exchanging
notice, certificate, order, consent, approval or instructions amongst the Bus Operator and the
Client, the same shall be:
5.1.1 in writing;
5.1.2 issued within reasonable time;
5.1.3 served by sending the same by courier or registered post or by hand to their principal
office in Pakistan or such other address as they shall notify for the purpose; and
5.1.4 The words "notify", "certify", "order", “consent”, “approve”, "instruct", shall be
construed accordingly.

6. TENDER SCOPE
Punjab Masstransit Authority, GoPb, invites/requests Proposals (hereinafter referred to as “the
Tender”) for the provision of services with 100 fully electric buses on a service-based model
in Multan as per requirements set forth in this document.

7. BUS MAKE/BRAND
The bidder is required to clearly quote a brand for the Bus. The quoted Brand must meet the
specifications prescribed in the bidding document. Mentioning the Brand shall imply that the
bidder shall specify at least the name of the Original Equipment Manufacturer (OEM).
Additional information shall include the Product ID, accompanied by a standard specification
sheet if available, or details of a variant of a specific product, or a new product conceptualized
for the tender.

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8. OVERVIEW AND OBJECTIVES
PMA is actively engaged in implementing the vision of the Chief Minister through the provision
of modern, sustainable, and environment-friendly transport facilities across Punjab. The Chief
Minister’s T-30 Vision is anchored on five key pillars: improved access, de-carbonization, road
safety, enhanced customer experience, and institutional reforms.

Multan is the 3rd largest city in the Province Punjab. It is located on National Highway (N-5)
leading to Bahawalpur and Muzaffargarh / Dera Ghazi Khan enroute to Karachi. The city lies
east of Chenab River, more or less in the geographic center of the country, at a distance of about
966 km from Karachi. GoPb realizes the importance of providing safe, efficient, comfortable,
and affordable transport to the public. The Client seeks to induct 100 Brand New 9m AC fully
electric buses for Multan Feeder Routes. The prospective investors/operator will procure,
operate, and maintain buses for 12 years.

9. CONTRACT TYPE AND DURATION

Contract will be for a period of 12 Years from commencement of operations. The duration may
be extended based on running condition of buses as mutually agreed between the Parties.
Sponsorship of Operation: Punjab Masstransit Authority– GoPb
Technical Evaluation: Punjab Masstransit Authority, GoPb.
Contract Signing: Formal Contract will be signed between technically qualified bidder with
the lowest financial bid, and the Client (Punjab Masstransit Authority, GoPb).

10. CLIENT’s OBLIGATIONS

10.1. Undertake and complete a competitive and transparent bidding process to select the
successful bidder.
10.2. Follow PPRA Rules 2014, as revised from time to time, and procedures for bidding process
to ensure transparency and economically efficient outcome.
10.3. Advertise the project to initiate the procurement process and conduct evaluation of bids
(technical and financial) submitted against this tender document.
10.4. Establish an Operation Control Center for operation of the system. The Control Centre may
at its discretion change or cancel the assigned operation/schedule/trip (s).
10.5. Provide a dedicated Depot with electricity connection at the Depot, including transformers
up to the electricity meter point. The Client shall further ensure provision of diesel generators
to supply backup power at the Depot including 1000 KVA Genset (01 in number) and 300
KVA Genset (01 in number). In addition, the equipment / machinery which shall be made
available at and considered part of the Depot will include but not limited recycling plant,
centrifugal pumps, turbine pumps, submersible pumps, solar plant (1MW), fire-fighting

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 equipment, fuel reservoir and allied items. The Client shall hand over to the Operator the
Depot before the Commencement Date, comprising all civil works, utilities, equipment and
machinery installed therein. A joint inspection shall be carried out at the time of handover,
and a detailed inventory and condition report (“Handover Report”) shall be signed by both
Parties.

10.6. Reimburse the Bus Operator for cost of monthly electricity bills and Genset fuel consumed
in operating the Bus Chargers from the date of commencement of operations.
Reimbursement claims shall be processed upon receipt of supporting documentation along
with payments of monthly operational invoices.
10.7. Provide the Operator with access to the e-Transit Punjab Software, a proprietary system
developed by the government of Punjab, for the purpose of recording and analyzing
operational data and utilizing the same for payment calculations against kilometers plied.
Provide necessary trainings to Operator’s staff through Punjab Information Technology
Board (PITB) for usage of e-Transit Punjab Software.
10.8. Make monthly payments to the Operator against kilometers plied which will be computed
on the bases of successfully completed scheduled / assigned trips recorded through e-Transit
Punjab Software. The daily kilometers will be categorized into Non-Excess Kilometers and
Excess Kilometers for computation of payments using the defined rates. The adjustment to
cost matrix will be made as per changes in cost matrix and indication mentioned in
agreement.
10.9. Ensure that a reconciliation of the Guaranteed Kilometers and their payment at the Non-
Excess Rate is performed every 12th invoice cycle. This shall be based on a table that
provides a monthly breakdown of the following data from commencement till end of the
relevant year:
• Non-Excess Kilometers

• Excess Kilometers

• Total Guaranteed Kilometers (calculated as Guaranteed Kilometers x Fleet size)

distributed evenly across each month

• Deficient Kilometers (calculated as the difference between monthly distributed

Guaranteed Kilometers and Non-Excess Kilometers, where the latter is less than the
former)

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10.10. The underlying principle of reconciliation is to exhaust all available plied Excess Kilometers
by converting them to Non-Excess Kilometers in order to compensate the Deficient
Kilometers. For each month of the year under consideration, reconciliation shall be carried
out step-wise by treating the Deficient Kilometers (if any) as under:
i. If Excess Kilometer (instant month) is >= Deficient Kilometers (instant month) then

a. Excess Kilometer equal to Deficient Kilometers will be converted into Non-

Excess Kilometers resulting into modifications as under;

Adjusted Excess Kilometers (instant month) = Excess Kilometer (instant month) –

Deficient Kilometers (instant month)

Adjusted Non-Excess Kilometers (instant month) = Non-Excess Kilometers (instant

month) + Deficient Kilometers (instant month)

b. Payment against Deficient Kilometers (instant month) = Deficient Kilometers (instant

month) x (Non-Excess Kilometer Rate (instant month) – Excess Kilometer Rate (instant

month))

c. After adjustments, Deficient Kilometers (instant month) will be considered zero.

ii. If Excess Kilometer (instant month) is < Deficient Kilometers (instant month) then

a. All Excess Kilometers if > 0 will be converted into Non-Excess Kilometers

resulting into modifications as under;

Adjusted Excess Kilometers (instant month) = 0

Adjusted Non-Excess Kilometers (instant month) = Non-Excess Kilometers (instant

month) + Excess Kilometers (instant month)

Remaining Deficient Kilometers = Deficient Kilometers (instant month) – Excess

Kilometers (instant month)

b. For Remaining Deficient Kilometers of the instant month, Excess Kilometers of

other months will be considered in chronological order starting from the month
of commencement of operations for conversion to Non-Excess Kilometers (instant
month) and for arriving at Adjusted Non-Excess Kilometers (instant month) and
Adjusted Excess Kilometers (source month). The process shall be repeated till
Deficient Kilometers (instant month) becomes zero or all available Excess Kilometers
of other months are exhausted whichever comes first

c. Payment against Deficient Kilometers (instant month) = A + ∑𝑛𝑘=1 Bk

Where;

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 A = Excess Kilometers (instant month) x (Non-Excess Kilometer Rate (instant month) –
Excess Kilometer Rate (instant month))

B = Excess Kilometers (source month) x (Non-Excess Kilometer Rate (instant month) –

Excess Kilometer Rate (source month))

d. After adjustments, Deficient Kilometers (instant month) will be considered zero.

iii. If Excess Kilometers (instant month) = 0 then steps in sub-clause (ii)(b), (ii)c & (ii)d will
be followed with value of A as zero

iv. If after following steps in sub-clauses (i), (ii) & (iii), the Deficient Kilometers of
instant month still remains, then;

a. Payment against Deficient Kilometers (instant month) = Deficient Kilometers (instant month)
x (Non-Excess Kilometer Rate (instant month) – Sum of per km rate of Routine
Maintenance, Periodic Maintenance, Lubricants & Tyres quoted in the financial
bid subject to adjustments as per the Contract).

b. Adjusted Non-Excess Kilometers (instant month) = Non-Excess Kilometers (instant month)

+ Deficient Kilometers (instant month)

c. After adjustments, Deficient Kilometers (instant month) will be considered zero.

v. After following above steps from (i) to (iv), the total Non-Excess Kilometers of the
year under consideration should become equal to Total Guaranteed Kilometers

vi. The reconciled sheet with adjusted Excess Kilometers and adjusted Non-Excess
Kilometers shall be used for onward reconciliation.

10.11. Be responsible for the conduct and functioning of all staff employed in the PMA. The PMA
staff shall provide efficient services, polite and courteous behavior towards operator, and
passengers. The Client shall be liable for any misconduct or unreasonable offense of its
employees and shall take prompt and appropriate action.
10.12. Provide and notify fare structure and business rules.
10.13. Provide Operator the license to operate the buses on the designated routes and the right to
use the Depot so that Operator can perform its obligations in a timely manner.

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10.14. Reserve exclusive rights to exploit commercial opportunities, including advertising inside /
outside the buses and other non-fare revenue generating activities. The Client can call for
Expression of Interest (EOI) for Non-Fare Revenue rights, with the Operator having the first
right of refusal. If a third-party bid is received, the Client will notify the Operator, who will
have 15 days to match or exceed the highest bid. If the Operator exercises its right of refusal,
it will submit a Non-Fare Revenue Plan to the Client for approval. After the acceptance by
the Client including amendments if any, the Operator will implement the approved plan and
start depositing revenue into a designated account.
10.15. Implement the Service Level Agreement and levy penalties in case of deficiencies in
performance. For purpose of this Sub-clause, it is clarified that penalty shall be computed as
follows:
Penalty Amount (PKR) = R x ∑K
Where:
R = Adjusted Non Excess Km Rate (Refer to Annexure-C)
∑K = Total penalty kilometers in the invoiced month

10.16. If any of the tracker devices becomes irresponsive or non-functional due to any reason,
keeping in view the public convenience, the operation shall not be terminated. In such an
eventuality the Client will make use of the available data including manual log book entries
of the Operator, system generated data of the relevant period in the previous month(s),
available CCTV footage or any other relevant source of information to ascertain the actual
plied kilometers and such validation will be acceptable to the Operator.

11. THE OPERATOR’S OBLIGATIONS:

11.1. Provide 100 Brand New, Air Conditioned (AC), fully electric, nine (09) meter buses to be
delivered to Depot in Multan.

11.2. Provide 23 Bus Chargers which will include 21 slow chargers and 2 fast chargers. The Operator
shall ensure uninterrupted and efficient charging operations of the bus fleet at all times. The
number of chargers specified herein is indicative and not limiting. The Operator shall, at its
own cost, assess and arrange for any additional chargers, equipment, or associated
infrastructure required to meet operational requirements and performance standards under the
Contract.

11.3. Ensure that the entire system including Buses, Bus Chargers and all associated equipment and
personnel, is fully operational and ready to provide services within one hundred and Eighty
(180) calendar days from the effective date of the Contract ("Deadline").

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11.4 The operator may be directed within first year after commencement of operations to add up to
25 additional units as per requirement of the client/passenger demand. Beyond one year, such
addition will be on mutual consent.

11.4. Be solely responsible for the design, supply, installation, commissioning, operation, and
maintenance of all electric vehicle charging infrastructure (slow and fast chargers) as per
prescribed specifications. This shall include, but not be limited to, chargers, charging stations,
electrical panels, cabling, protection systems, energy management systems, and all allied
equipment. The Bus Operator shall also develop, operate, and maintain charging station
facilities including civil works, safety systems, fire protection arrangements, and access
control. All charging infrastructure and internal electrical distribution beyond the electricity
connection point i.e. electric meter & generators shall remain the Bus Operator’s
responsibility.

11.5. Undertake complete preventive and corrective maintenance of electric buses, batteries,
charging equipment, and associated infrastructure to ensure compliance with prescribed
availability and reliability standards. The Bus Operator shall be responsible for battery health
monitoring, replacement and environmentally safe disposal in accordance with applicable
environmental laws and regulations. All maintenance records shall be maintained and made
available to the Client as and when required.

11.6. Be responsible for planning, scheduling, and managing charging operations to meet daily
operational requirements. The Bus Operator shall bear all risks associated with charging
management, including power quality issues, charging losses, and damage arising from
improper charging practices. Coordination with the Client and the concerned power
distribution company for load planning, outages, and power availability shall be the
responsibility of the bus operator.

11.7. Comply with all applicable health, safety, and environmental laws, rules, and standards.
Adequate safety measures shall be implemented for high-voltage systems, battery handling,
and emergency response. The Bus Operator shall ensure provision of personal protective
equipment, safety training, and emergency preparedness plans for its staff and facilities.

11.8. Comply with all statutory, regulatory, and contractual requirements applicable to electric bus
operations. The Client or its authorized representatives shall have the right to inspect, audit
and monitor the Bus Operator’s facilities, operations and records.

11.9. Be fully responsible and liable for all operational, technical, and safety risks associated with
the feeder bus operations including insurance coverage for buses under applicable laws.

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11.10. Hand over, remove, or decommission the assets in accordance with the terms of the Contract
and restore the sites to their original or agreed condition upon conclusion of the Contract,
ensuring compliance with safety and environmental requirements.

11.11. Ensure compatibility of the buses with the Automated Fare Collection (AFC) - Bus Scheduling
System (BSS) infrastructure to be provided by the AFC-BSS Service Provider on behalf of
Client. The Bus Operator shall be responsible for coordinating with the bus manufacturer and
the AFC-BSS Service Provider to ensure seamless integration, installation, testing, and
commissioning of the AFC-BSS equipment within the buses. The bus design shall incorporate
all necessary wiring and power connectivity requirements to support the AFC-BSS equipment,
ensuring full operational compatibility and functionality. The Bus Operator shall also through
collaboration with Client ensure integration of the systems required within bus specifications
including CAN module, Passenger Information System, CCTV, Passenger Counting System
and Destination Board with AFC-BSS system to enable access to bus related data.

11.12. Operate and maintain all equipment/machinery under the entire system throughout the
Contract efficiently and ensure that maintenance/replacement of all related
equipment/components in the system is carried out in a timely manner and at the cost of
Operator. Establish workshop and ensure sufficient availability of spare parts to maintain the
quality of operations.

11.13. The maintenance of the Buses for the initial period of two (2) years, commencing from the
date of operationalization, shall be carried out by Operator’s technical team under the
supervision and technical guidance of the Original Equipment Manufacturer (OEM), with the
availability of OEM resources and technical support. exclusively through the Original
Equipment Manufacturer (OEM). During this period, the OEM shall assume full responsibility
for managing all maintenance activities, including repairs, replacements, and upkeep, in strict
accordance with the manufacturer's manuals and guidelines. The OEM will provide technical
support and training to the Operator's personnel. The Operator shall provide evidence of such
arrangement to the Client upon request.

11.14. The OEM Operator under the supervision of OEM shall ensure that all maintenance activities
are carried out in accordance with the highest industry standards and best practices, and that
the Buses are maintained in a safe and reliable operating condition. Furthermore, the Operator
OEM shall submit health report of Buses including operational history, maintenance records,
current operational condition, anticipated future maintenance requirements on quarterly basis
to the Client. The report shall be duly endorsed by the OEM, confirming that all maintenance
activities have been carried out by the Operator in accordance with the OEM's manuals and
guidelines. Upon completion of the 2-year OEM supervision period, the Operator shall

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 continue to submit bus health reports on a quarterly basis; however, OEM endorsement shall
not be required. The Operator shall also submit health reports of bus chargers on quarterly
basis from commencement of operations.

11.15. Upon completion of the initial two-year period, the Operator shall assume full responsibility
for maintaining the Buses, in accordance with the maintenance system and procedures
implemented by the OEM. The Operator shall ensure that all maintenance activities are carried
out in letter and spirit, in accordance with the OEM's manuals and guidelines, and in
compliance with applicable laws and regulations. By assuming responsibility for maintenance,
the Operator acknowledges that it has been fully trained and equipped by the OEM to perform
these tasks, he is fully equipped to undertake maintenance tasks and shall hold harmless the
OEM from any claims or liabilities arising from the Operator's failure to maintain the Buses
in accordance with the agreed-upon standards.

11.16. Prior to procuring, the Operator shall submit detailed specifications, documentation, and
manuals of related Buses being procured for operation and maintenance.

11.17. Obtain all necessary permits/licenses/certificates required to procure, operate and maintain the
Buses and charging infrastructure. Bear the cost of license/Route permit and that for the
registration of the Buses.

11.18. Must ensure to ply the Buses and follow the specified schedules and instructions by the Client.
The specified schedule from the client will include at least daily assignment of routes, fleet
size requirements, Revenue Trips, Payable Non-Revenue Trips, headways, speed limits, and
dwell time limits. Failure to complete the assigned jobs would result in deductions of un-plied
kilometers and penalties as per Agreement. It is clarified that in case less buses are operated
than the scheduled, only the guaranteed kilometers of operated buses will be payable.

11.19. Participate in all meetings, committees, etc. as directed by the Client from time to time.

11.20. Must employ adequate, well-trained staff including at least one Transport Engineer and one
electrical engineer to perform all duties and responsibilities stated in this RFP; including all
roles/duties to be performed on the designated routes, Depot, and general fleet management.
The Operator must deploy at least one representative to be stationed at the Command-and-
Control Center during the operational hours. The representative will act as a liaison for
coordination between PMA and the Operator for effective monitoring and control of bus
operations.

11.21. Be responsible for the conduct and functioning of all staff employed in the operation. The
Operator shall be liable for any misconduct or unreasonable offense of its employees against

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 passengers, representatives of the Client and other related departments/entities of the GoPb.
and shall take prompt and appropriate action.

11.22. Impart meaningful and timely training to all driver/conductor/staff associated with the
operation. Operator will train the drivers for all kind of operational requirements including but
not limited to Key Performance Indicators (KPIs) and their benchmarks specified in Service
Level Agreement, emergency handling including breakdowns / accidents, customer dealing,
safe and comfortable driving, reading and understanding English instructions/tabs of On-Board
Units (OBU), cooperation with PMA staff, driver actions that can invoke penalties etc.
Operator will ensure that these trainings are conducted prior to implementation of operations
as well as on time-to-time basis. Operator will submit the training plans and records if desired
by the client. The client may proceed to check and evaluate the results of the training.

11.23. Obtain route license from the Client and vehicle fitness certificates as prescribed in the Punjab
Motor Vehicle Ordinance

11.24. Operator will make sure that all hired drivers have valid PSV licenses. For this purpose, the
Operator shall ensure at its own costs the validity of licenses before hiring any driver.

11.25. It is expected that driver must possess preferably graduate degree and shall be tested and
declared capable of reading English instruction/tabs. The drivers hired before start of
operations will be trained once for the use of the Driver Console by the Client through AFC-
BSS; however, the qualification of drivers is mandatory for understanding the system
parameter and discipline of the system.

11.26. Guarantee smooth operations and functioning of all Buses during the entire contract period. In
case of accident / breakdown, the Operator shall be responsible for removing the bus from the
site to clear the roadway.

11.27. Allow authorized Punjab Masstransit Authority staff (and other authorized Government
personnel) for inspection of Buses at depot and on the route during operation.

11.28. Take prompt and reasonable action for resolution of each complaint – including complaints
received from the Client related to the operations.

11.29. Comply with the provisions of the applicable Motor Vehicles Ordinance / Act, the regulations
and rules framed in the standards and all other applicable local, provincial, and federal laws.
The inability to comply with rules, regulations and procedures will be penalized as per penalty
mechanism.

11.30. Be liable to compensate the affected passenger in case of any injury or death as per Insurance
Clause No. 12 of conditions of the Contract. In addition, in such an event leading to injury or

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 death of a person, leading to court appeals, by the affected party, the Operator will bear any
claim on PMA, made by the affected party, if approved by the court of Pakistan.

11.31. Comply, complete, and follow all reasonable commands, directions, and requirements of the
Client in respect of the operation, including directions and requirements that ensure public
safety and security. The inability of the Operator to comply will be penalized as per penalty
mechanism.

11.32. Ensure that air-conditioning facility continues uninterrupted during operation in case of a
mechanical break-down of the Bus.

11.33. May replace any or all vehicles in the fleet at its own cost in case the vehicles are no longer
capable of meeting the operational requirements stated in this RFP. The replaced vehicles shall
have the same brand with compliance to specification stated in this RFP.

11.34. Take full responsibility of any mechanical, electrical, or system failures in Buses.

11.35. Be responsible for any kind of damage to the Government’s property due to negligence on
Operator's side. The operator shall be responsible to arrange repair of the damages as per
original specs to the satisfaction of the Client. Failure to do so within the prescribed time shall
lead to penalties or deduction from the Certificate of Payment (COP).

11.36. Ensure uninterrupted bus operations and shall be responsible for any disruption caused due to
strike, protest, agitation, or any similar action attributable to the Bus Operator, its staff, or
contractors. In such cases, the financial losses incurred by the Authority, including passenger
revenue loss and proportional payments related to the AFC-BSS and CCTV Surveillance
Systems, shall be recovered through deductions from the monthly payment of the Bus
Operator.

11.37. Arrange, maintain and manage shelter facilities for its staff if required at any stop / route
terminals etc.

11.38. Provide and install up to Twenty-Five (25) stickers per Bus as per instructions/format provided
by the Client. The Operator shall also be responsible for their periodic maintenance. The
successful bidder will collaborate with the client in designing the stickers, ensuring alignment
with the client's branding and visual identity.

11.39. Maintain color of buses and remove any marking/slogan immediately.

11.40. Ensure to not operate buses with broken glasses, lights, indicators etc.

11.41. Provision, install, operate, and maintain bus washing plant /unit at the Depot and ensure regular
washing of all buses once on daily basis.

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11.42. Safeguard Driver’s Console and Fare Validators in all buses. In case of any damage to the
Driver’s Console & Fare Validator, the Operator shall arrange the replacement of Driver’s
Console and Fare Validators at his own expense. Until such replacement, the bus shall not be
operated on the route/roads.

11.43. Deploy Security Guards to safeguard and secure the Depot or designated parking places (if
any) handed over to the Operator. buses temporarily, periodically, or permanently parked
along route at designated parking places including open/unfenced area & Depot and also be
responsible for the security and safety of Depot.

11.44. Promptly, remove stalled buses from roads to avoid blockage of road or part of road/lane within
reasonable timeframe defined by the Client.

11.45. Cooperate with all other service providers and to the extent possible facilitate their operations.

11.46. Install surveillance cameras as per specifications. Make necessary arrangements for the
extraction on daily basis, and storage of audio and video data for a period no less than fifteen
(15) days. The Digital Video Recorder (DVR) should be provisioned and placed in such a way
that it ensures its safety and keep it intact during accidents especially including head on
collision. Provide data to the Client upon receiving his directions within the specified time
frame. In case Operator is unable to provide data, penalties will be invoked as per Service
Level Agreement (SLA).

11.47. Perform the following activities in the Bus at the end of each trip:

i) Dry mobbing and litter picking.

ii) Disinfection.
iii) Spraying air freshener
iv) Collection of any leftover passenger belonging and hand it over to the Client.

11.48. Submit implementation plan to the Client within 15 days from effective date of the Contract
or any extension in time approved thereof.

11.49. The Depot shall remain the property of the Client at all times, and the Bus Operator shall have
only the right to use the Depot for the duration of the Contract Period for activities directly
related to the operation and maintenance of the Buses. The Bus Operator shall not use the
Depot for any purpose unrelated to this Contract without the prior written consent of the Client.

11.50. The Bus Operator shall be responsible for maintaining the Depot, including its facilities,
equipment / machinery, and utilities made available by the Client for the operation of the
Buses, in good working condition during the Contract Period, subject to normal wear and tear,
and in accordance with the requirements specified in this Agreement. In this regard;

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 a) The Operator shall be responsible, at its own cost unless otherwise expressly provided,
for the complete operation, management, and maintenance of the Depot throughout the
Contract Period. This shall include routine, preventive, and corrective maintenance of all
civil infrastructure, equipment, and machinery; timely repair and replacement of all parts,
components, and consumables to ensure uninterrupted and efficient functioning;
Operation of all installed systems in accordance with manufacturers specifications, and
good industry practices; housekeeping, security, and upkeep of the Depot.

b) The Operator shall maintain proper records of operation, maintenance, breakdowns,

repairs, and replacements related to the Depot. The Operator shall submit to PMA a
Quarterly Depot Condition Report, which shall include, at a minimum, operational
condition and maintenance activities undertaken.

c) PMA shall have the right to inspect the Depot at any time to verify its condition and the
Operator’s compliance. Failure to comply shall result in the imposition of penalties.

d) It is acknowledged that certain equipment / machinery may reach its design or nominal
useful life during the Contract Period. The Operator shall continue to operate and maintain
such equipment / machinery beyond its nominal useful life to the extent possible in
accordance with good industry practice.

e) Any determination by the Operator that equipment / machinery has become technically
not feasible to repair or has reached a condition beyond economic repair or has become
unsafe shall be made on the basis of objective and verifiable evidence to the reasonable
satisfaction of PMA. Such determination may include, where applicable, written
confirmation from the original equipment manufacturer or its authorized representative
or independent technical assessment, evidence of unavailability or discontinuation of
critical spare parts, repeated failure patterns despite proper maintenance, or non-
compliance with applicable safety, environmental, or regulatory standards. The Operator
shall substantiate such determination through documented condition assessment, detailed
maintenance and repair history, and a technical evaluation demonstrating that further
repair would not restore the equipment either to a safe, reliable, or functional operating
condition in accordance with good industry practice. The Client shall, upon review, decide
whether to require replacement or major overhaul of equipment/machinery that has
reached end-of-life or is beyond repair, at its own cost.

11.51. Upon expiry or termination of the Contract, the Bus Operator shall vacate and hand over the
Depot to the Client in good and usable condition, reasonable wear and tear excepted, and free
from any encumbrances, equipment, or materials belonging to the Bus Operator unless
otherwise agreed by the Client. A joint inspection shall be conducted prior to handback, and a

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 “Handback Report” shall be prepared and signed by both Parties. If any deficiencies are
identified during the handback inspection, the Operator shall, at its own cost, promptly rectify
such deficiencies within a reasonable period specified by PMA. Failure to restore the Depot
to the required condition shall entitle PMA to undertake necessary remedial works at the
Operator’s risk and cost, without prejudice to any other remedies available under the Contract.

11.52. Upon expiry of the Contract Period, the Client shall have the first right, but not the obligation,
to procure all or part of the assets deployed under this Contract at the Residual Value quoted
by the Operator in its Financial Proposal. The Client may exercise its right to procure the Buses
by issuing a written notice to the Bus Operator not later than three (03) months prior to the
expiry of the Contract Period or any other time agreed by the parties.
In the event the Client exercises its right to procure the assets, the Operator shall ensure that
the assets are operational, roadworthy, and maintained in accordance with the maintenance
standards prescribed under the Contract, subject to normal wear and tear. If the Client does not
exercise its right within the stipulated period, the Operator shall remain free to dispose of the
Buses in accordance with applicable laws.

11.53. Prior to the expiry of the Contract Period, the Operator shall, in coordination with the Original
Equipment Manufacturer (OEM) of the Buses and associated equipment, undertake a
comprehensive technical assessment of all assets deployed under the Contract. The Operator
shall ensure that the OEM prepares and certifies a comprehensive Asset Health Report for each
Bus and for all major associated equipment, including but not limited to batteries, traction
motors, power electronics, charging systems, and other critical components. An Asset Health
Report for each Bus shall be submitted at least 06 months prior to the conclusion of the
12-year contract period and prior to the conclusion of any extension exceeding one year. The
Asset Health Report for each Bus shall include, at a minimum:
a) Total kilometres operated and operational history
b) Complete maintenance and service records for the Contract Period;
c) Battery health diagnostics including State of Health (SoH), degradation levels,
remaining useful life, and expected replacement timelines;
d) Diagnostic reports of major components including traction motor, inverter,
transmission, braking system, and onboard electronics;
e) Record of major repairs, component replacements, and warranty claims;
f) Energy consumption performance history and operational efficiency;
g) Identification of any faults, defects, or performance limitations;
h) Estimated remaining useful life of major components; and
i) An indicative assessment of anticipated future maintenance and operational costs.

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 The Asset Health Report of buses shall be jointly certified by the Operator and the OEM of
buses and submitted to the Client. The Client shall review the submitted Asset Health Reports
for the purpose of evaluating the condition of the assets and determining whether to exercise its
right to procure the Buses and associated equipment at the Residual Value quoted by the
Operator in its Financial Proposal. The Operator shall ensure full cooperation of the OEM in
providing technical diagnostics, data access, and clarifications reasonably required by the Client
in connection with such evaluation.

Similarly, the operator will provide Asset health Report for the Bus Chargers and Washing Plant
made available by the Operator and any ancillary depot equipment / machinery made available
by the Client provided by the Operator such as washing plant, compressors, maintenance
equipment etc. The Report shall include operational history, maintenance records, current
operational condition, remaining useful life, anticipated future maintenance requirements. The
report shall be jointly certified by Operator and OEM / Third Party Validator and submitted to
the Client.

BACKUP POWER ARRANGEMENT

11.54. The Operator shall, at its own cost and responsibility, operate and maintain backup power
generation facilities, including but not limited to diesel generators (DG) sets, to ensure
uninterrupted charging of electric buses and continuity of operations in the event of grid power
failure, voltage instability, or unavailability of electricity supply at the depot.

11.55. In the event that the DG sets is required to be operated solely due to non-availability or failure
of grid electricity supply, the actual cost of diesel consumed for charging operations shall be
reimbursed by the Client to the Contractor, subject to the following conditions:

a) The Operator shall maintain proper records of DG operation, including running hours,
fuel consumption, and the reason for grid power unavailability.

b) The Operator shall ensure that the DG sets are used strictly as an emergency backup power
source and not as a routine or primary source of electricity for charging operations.

c) The diesel consumption shall be calculated based on the manufacturer’s specified fuel
consumption norms or such norms as may be mutually agreed between the Parties.

d) The reimbursement shall be limited to diesel actually used for electricity generation for
bus charging and shall be supported by verifiable invoices and operational logs.

e) The Client or its authorized representative shall have the right to verify the DG operation
records and fuel consumption prior to approval of reimbursement.

f) The reimbursement of fuel shall be reimbursed along with monthly operational invoice
payments.

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11.56. The Client may require the Operator to install fuel meters, energy meters, or other
monitoring mechanisms to ensure transparency in DG operation and fuel consumption.

LENDER STEP-IN RIGHTS

11.57. The Client acknowledges that the Project involves significant capital investment and that
lenders may require certain protections, including step-in rights, in line with project finance
practices.

11.58. Accordingly, the Client shall permit lender step-in rights, subject to the following conditions:

a) any such rights shall be exercised only upon occurrence of a Operator’s Event of Default;
b) the lenders shall provide prior written notice to the Client and comply with the procedures
specified in the Contract;
c) the lenders or their nominee shall, as a condition of step-in, demonstrate technical and
financial capability acceptable to the Client to perform the Operator’s obligations;
d) step-in rights shall be subject to execution of a tripartite agreement (Direct Agreement)
between the Client, Operator and lenders, on terms acceptable to the Client; and
e) the exercise of such rights shall not relieve the Operator of its obligations or liabilities
under the Contract.

12. COMMENCEMENT OF OPERATIONS

12.1. The Operator shall notify the Client in writing of its readiness to commence commercial
operations, accompanied by satisfactory evidence of meeting all requirements within 180
calendar days from the effective date of the Contract or any extension granted thereof.

12.2. In the event that the Depot is not developed or made available by the Client in a condition
suitable for operations, the Operator shall, upon written direction of the Client, make necessary
interim arrangements at the Depot or at any other location designated by the Client to ensure
operational readiness. The reasonable and verifiable costs incurred by the Operator for such
interim arrangements shall be reimbursed by the Client. Any time reasonably required by the
Operator to establish such interim arrangements shall be treated as an excusable delay and shall
not be counted towards the specified deadlines or performance timelines under the Contract.
Furthermore, non-compliance with the Service Level Agreement attributable to the absence of
a dedicated operational Depot, as committed by the Client during such interim arrangements,
shall be waived.

12.3. The Client shall assess and verify the Operator's readiness within a reasonable timeframe. Upon
confirmation that all requirements have been met, the Client shall notify date of commencement
of commercial operations along with route details and schedules to be followed. The payments
to the Operator will start from date of commencement of operations.

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12.4. In the event of a delay by the Client in confirming the Operator's readiness and notifying the
commencement date beyond 30 days, the Client shall be liable to compensate the Operator as
per the following formula, effective from the 31st day onwards till commencement of operations:

Amount per day (PKR) = [(Applicable Non-Excess Kilometer Rate) – (Sum of per km
rate of Routine Maintenance, Periodic Maintenance,
Lubricants & Tyres quoted in the financial bid subject to
adjustments as per the Contract)] x Fleet Size x 164.38

The Client shall also be liable to reimburse cost of electricity bills and fuel in case DG sets used
as backup power supply effective from the said 31st day.

13. KEY SERVICE-LEVEL PARAMETERS

The performance indicators for provision of service are attached as Annexure-B.

14. BIDDER'S ELIGIBILITY

An eligible Bidder is a Bidder who:
14.1 Is legally registered to conduct business in Pakistan
14.2 Services can only be supplied / sourced / routed from “origin” in “eligible” member countries
“Eligible” is defined as any country or region that is allowed to do business in Pakistan by the
law of Government of Pakistan. “Origin” shall be considered to be the place where the
company / firm is incorporated
14.3 has a registered office in the respective country of origin (In case of JV, Applicable to all
members)
14.4 has been registered for at least 5 years in country of origin, and has proven experience of
operations in transport sector. (In case of JV, Applicable to any one member)
14.5 Has valid Registration Certificate for Income Tax, Sales Tax (on goods and services where
applicable) or possesses corresponding equivalent certificate from the country of origin. (In
case of JV, Applicable to all members)
14.6 Has submitted Income Tax Returns for the last three tax years or possesses corresponding
equivalent documents from the country of origin (In case of JV, applicable to any one member).

15. TENDER COST

The Bidder shall bear all costs / expenses associated with the preparation and submission of
the Tender(s) and the Client shall in no case be responsible / liable for those costs / expenses.

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16. JOINT VENTURE
Joint ventures are eligible for this tender, as long as the joint venture complies with the
following conditions:
a. The Bidders may form a joint venture of maximum four Bidders. An Agreement Deed legally
executed to that effect, or a Memorandum of Understanding (MOU), signed by all the partners
shall be submitted with the Tender. All partners of the JV must be registered in the country of
origin.
b. One partner will be designated the lead partner and would be liable to incur liabilities, receive
payments and receive instructions for and on behalf of any or all partners. A power of attorney
to that effect, legally executed, signed by all the partners shall be submitted with the Tender.
c. There must be at least one locally registered company (Partner) of good repute and proven
track record, in the joint venture that must be the lead partner.
d. The Lead Partner in case of joint venture shall not be allowed to assign the contract or any part
thereof to another party, without permission of the Client. The Client may perform proper due
diligence before granting any permission to lead partner for assignment of contract or part
thereof to another party.
e. All the partners shall be jointly and severally liable for the execution of the Contract in
accordance with the terms and conditions of the Contract.

17. EXAMINATION OF THE TENDER DOCUMENT

The Bidder is expected to examine the Tender Document, including all instructions and terms
and conditions.

18. AMENDMENT OF THE TENDER DOCUMENT

18.1 The Client may, at any time prior to the deadline for submission of the Tender, at its own
initiative or in response to a clarification requested by the Bidder(s), amend the Tender
Document, on any account, for any reason. All amendment(s) shall be part of the Tender
Document and binding on the Bidder(s).
18.2 The Client may, at its exclusive discretion, amend the Tender Document to extend the deadline
for the submission of the Tender, in which case all rights and obligations of the Client and the
Bidders previously subject to the deadline shall thereafter be subject to the deadline as
extended.

19. PREPARATION / SUBMISSION OF TENDER

19.1 The Bidder is not allowed to bid for partial procurement of services or part of the services.
19.2 The Tender and all documents relating to the Tender, exchanged between the Bidder and the

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 Client, shall be in English. Any printed literature furnished by the Bidder in another language
shall be accompanied by an English translation duly verified / attested from reputable
organization which shall govern for purposes of interpretation of the Tender.
19.3 The Tender shall be submitted accompanied by the prescribed Forms, Annexes, Schedules,
Charts, Drawings, Documents, Brochures, Literature etc. which shall be typed, completely
filled in, stamped and signed by the Bidder's Authorized Representative / Power of Attorney.
In case of copies, photocopies may be submitted.
19.4 The Technical Proposal shall contain the following, without quoting the price:
Documents Required for Substantial Responsiveness:
19.4.1 Firm registration record in the country of Origin (In case of JV, applicable to all
members)
19.4.2 Firm establishment record for at least 5 years in form of firm registration record OR
equivalent document as applicable in the country of origin (In case of JV, applicable
to any one member)
19.4.3 Relevant experience record of operations in transport sector (In case of JV, applicable
to any one member)
19.4.4 Valid Income Tax and Sales Tax (on goods and services where applicable)
registrations OR equivalent documents as applicable in the country of origin (In case
of JV Applicable to all members)
19.4.5 Income tax returns OR equivalent documents as applicable in the country of origin
for last three years. (In case of JV, applicable to any one member)
19.4.6 Agreement Deed / MOU in case of JV
Documents Required for Technical Evaluation and other requirements
19.4.7 Covering letter duly signed and stamped by authorized representative (Form TECH-0).
19.4.8 Technical Proposal Submission Form (Form TECH-1)
19.4.9 Joint Venture Details (Form TECH-2).
19.4.10 Technical Evaluation Form (Form TECH-3) along with evidences required against
each criterion.
19.4.11 Financial Strength (Form TECH-4) along with audited financial statements as
required in the form.
19.4.12 Power of Attorney (Form TECH-5)
19.4.13 Undertaking (Form TECH-6)

19.4.14 Integrity Pact (Form TECH-7)

19.4.15 Affidavit for non-blacklisting (Form TECH-8)

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 19.4.16 Quoted vehicle brand, technical brochures / literature
19.4.17 Document stating compliance to each specification mentioned in Annex D
19.4.18 CDR / Demand Draft / Pay Order/ Tender Security Form (Form FIN-5): Tender
Security of PKR Five (05) Million vide clause 21 (Tender Security) of tender
document).

19.5 The Financial Proposal shall comprise the following:

19.5.1 Financial Proposal Submission Form (Form FIN-1)
19.5.2 Price Table (Form FIN-2)
19.5.3 Price Details-A (Form FIN-3)
19.5.4 Price Details-B (Form FIN-4)
19.6 Bidder to affix authorized signatures with official seal on all documents submitted as part
of the bid by the Bidder.

20. TENDER PRICE

20.1 The quoted price shall be:

20.1.1 best / final / fixed and valid until completion of all obligations under the Contract
and is subjected to adjustment only as per conditions of the Contract.
20.1.2 Inclusive of all charges including delivery, installation, testing, commissioning,
operation and maintenance.
20.1.3 in Pak Rupees (PKR);
20.1.4 is inclusive of all applicable taxes as per Laws of the Government of Pakistan, but
shall be exclusive of Sales Tax on Services which shall be added by the Client over
and above the offered amount, as applicable/required under the relevant Tax Laws,
to arrive at the Contract Price. Accordingly, the Contract Price shall be subject to
adjustments for change in rate of Sales Tax on Services as and when applicable.
20.2 If not specifically mentioned in the Tender(s), it shall be presumed that the quoted price is as
per the above requirements.
20.3 The price hereby quoted by the Bidders would cover the whole scope of services for the
contract period.

21. TENDER SECURITY

21.1 The Bidder shall furnish the bid security, failing which will cause rejection of bid; as under:

21.1.1 the original Bid security should be submitted in an envelope clearly marked with
the Tender Name, Bidder Name, Bidder Address and Bidder Phone Number in

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 the office of the Punjab Masstransit Authority located at 5th floor, Arfa Software
Technology Park, 346-B, Ferozepur Road, Lahore, Pakistan, in addition to the soft
copy uploaded on the e-PADS as part of technical bid.
21.1.2 CDR / Demand Draft / Pay Order / Bank Guarantee, issued by a scheduled bank
operating in Pakistan, in the name of the Client, as per the format provided in the
Tender Document or in form of Demand Draft;
21.1.3 A sum of PKR Five (05) Million;
21.1.4 Have a validity period of 180 days from the last date for submission of the Tender
21.2 The proceeds of the Tender Security shall be forfeited by the procuring agency, on the
occurrence of any / all of the following conditions:
21.2.1 If the Bidder withdraws the Tender during the period of the Tender validity; or
21.2.2 If the Bidder does not accept the corrections of his Total Tender Price; or
21.2.3 If the Bidder, having been notified of the acceptance of the Tender by the Client during
the period of the Tender validity, fails or refuses to furnish the Performance Security,
in accordance with the Tender Document.
21.2.4 If the Bidder fails to provide the performance security in stipulated timeframe or
format.
21.3 The Tender security shall be returned to the technically unsuccessful Bidder with
unopened/sealed financial bid, as well as to the unsuccessful bidders following the financial
bid opening procedure. The Tender Security shall also be returned to the successful Bidder on
furnishing the Performance Security.

22. TENDER VALIDITY

The Tender shall have a validity period of One Hundred and Eighty days (180) days from
the last date for submission of the Tender. Any extension in the Tender validity period shall be
carried out in compliance to PPRA Rule 28.

23. MODIFICATION / WITHDRAWAL OF THE TENDER

23.1 The Bidder may, by written notice served on the Client, modify or withdraw the Tender after
submission of the Tender, prior to the deadline for submission of the Tender.
23.2 The Tender, withdrawn after the deadline for submission of the Tender and prior to the
expiration of the period of the Tender validity, shall result in forfeiture of the Tender Security.

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24. OPENING OF THE TENDER

24.1 Tenders shall be opened, at the given place, time and date, in the presence of the Bidder(s), if
available, for which they shall ensure their presence without further invitation.
24.2 The Bidder's name, modifications, withdrawal, security, attendance of the Bidder and such
other details as the Client may, at its exclusive discretion, consider appropriate, shall be
announced and recorded.
No Bidder or its representative will be allowed to keep any digital device (camera, audio
recorder, cell phone etc.) during tender opening meeting at given time and location.

25. CLARIFICATION OF THE TENDER BY THE CLIENT

The Client shall have the right, at his exclusive discretion, to require, in writing, further
information or clarification of the Tender, from any or all the Bidder(s). No change in the price
or substance of the Tender shall be sought, offered or permitted except as required to confirm
the corrections of ambiguities / conflicting statements / arithmetical errors discovered in the
Tender. Acceptance of any such correction is solid discretion of the Client

26. DETERMINATION OF RESPONSIVENESS OF THE BID

(TENDER)

26.1 The Client shall determine the substantial responsiveness of the Bidder to the Tender
Document, prior to the technical evaluation, on the basis of the contents of the Tender itself
without recourse to extrinsic evidence. A substantially responsive Tender is one which:

26.1.1 meets the eligibility criteria for the Bidder for the Services;
26.1.2 is otherwise complete and generally in order;
26.1.3 conforms to all terms and conditions of the Tender Document, without material
deviation or reservation.
26.2 A material deviation or reservation is one which affects the scope, quality or performance of
the Services or limits the Client's rights or the Bidder's obligations under the Contract.
26.3 The Tender determined as not substantially responsive shall not subsequently be made
responsive by the Bidder by correction or withdrawal of the material deviation or reservation.

27. CORRECTION OF ERRORS / AMENDMENT OF TENDER

27.1 The Tender shall be checked for any arithmetic errors which shall be rectified, as follows:
27.1.1 If there is a discrepancy between the amount in figures and the amount in words for the

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 Total Tender Price entered in the Tender Form; the amount in words, shall govern.
27.2 The Bidder shall state the Tender Price for the payment terms outlined in the Conditions of
Contract which will be considered for the evaluation of the Tender.

28. REJECTION / ACCEPTANCE OF THE TENDER

28.1 The Client shall have the right, at his exclusive discretion, to accept a Tender (lowest evaluated
bid), reject all tender(s), cancel / annul the Tendering process at any time prior to award of
formal Contract, and without thereby incurring any liability to the Bidder and the decision of
the Client shall be final.
28.2 The Tender shall be rejected if:
28.2.1 it is substantially non-responsive; or
28.2.2 it is submitted in other than prescribed forms, annexes, schedules, charts, drawings,
documents / by other than specified mode; or
28.2.3 it is incomplete, partial, conditional, alternative, late; or
28.2.4 it is subjected to interlineations / cuttings / corrections / erasures / overwriting; or
28.2.5 the Bidder submits more than one Tenders; or
28.2.6 the Bidder fails to meet the minimum passing score of 70 in the Technical
Evaluation Criteria (Annexure-A); or
28.2.7 the Bidder refuses to accept the corrected Total Tender Price; or
28.2.8 the Bidder has conflict of interest with the Client; or
28.2.9 the Bidder tries to influence the Tender evaluation / Contract award; or
28.2.10 the Bidder engages in corrupt or fraudulent practices in competing for the Contract
award.

28.2.11 there is any discrepancy between bidding documents and bidder’s proposal i.e. any
non-conformity or inconsistency or informality or irregularity in the submitted bid.
28.2.12 the Bidder submits any financial conditions as part of its bid which are not in
conformity with tender document.

29. ACCEPTANCE LETTER (LETTER OF AWARD)

The Client shall, send the Acceptance Letter (Letter of Award) to the successful Bidder, prior
to the expiry of the validity period of the Tender, which shall be made part of the formal
contract.

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30. PERFORMANCE SECURITY

30.1 The successful Bidder shall furnish Performance Security as under:

30.1.1 within ten fifteen (15) working days of the receipt of the Acceptance Letter from the Client;
30.1.2 in the form of a Bank Guarantee, issued by a scheduled bank operating in Pakistan, as per the
format provided in the Tender Document [Annexure‐E]; or in another form acceptable to the
Client;
30.1.3 denominated in Pak Rupees;
30.1.4 Have a minimum validity period of one year from the date of Award Notification or until the
date of expiry of yearly support period.
30.1.5 The successful Bidder shall submit a Bank Guarantee of 10% of the annual contract value, on
a yearly basis, with an undertaking to renew the Bank Guarantee before the end of each year
on yearly basis, one month before the expiry period of the submitted bank guarantee.
30.1.6 The proceeds of the Performance Security shall be payable to the Client, on occurrence of any
/ all of the following conditions:
[Link] If the Operator commits a default under the Contract;
[Link] If the Operator fails to submit the bank guarantee for the next year one month before
the expiry of already submitted bank guarantee in stipulated timeframe.
[Link] If the Operator fails to fulfill any of the obligations under the Contract
[Link] If the Operator violates any of the terms and conditions of the Contract.
30.2 The Operator shall cause the validity period of the performance security to be extended for
such period(s) as the contract performance may be extended. The Performance Security shall
be returned to the Bidder within thirty working days after the expiry of its validity on written
request from the Operator.

31. REDRESSAL OF GRIEVANCES BY THE CLIENT

The redressal of grievances (if any) lodged by the bidder(s) shall be dealt as per provisions
under Punjab Procurement Rule 67.

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 TERMS & CONDITIONS OF THE CONTRACT

Contract for

PROVISION OF SERVICES WITH 100 FULLY ELECTRIC

BUSES ON A SERVICE-BASED MODEL IN MULTAN
between

PUNJAB MASSTRANSIT AUTHORITY

And

SUCCESSFUL BIDDER

Dated:

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 1. AGREEMENT

PROVISION OF SERVICES WITH 100 FULLY ELECTRIC BUSES ON

A SERVICE-BASED MODEL IN MULTAN

This CONTRACT/ AGREEMENT is made on this [day] day of [month], [year] (hereafter referred to
as “Agreement”)

BY AND BETWEEN

The Punjab Masstransit Authority (PMA) established under the Punjab Masstransit Authority Act, 2015
having office at 5th floor, Arfa Software Technology Park, 346-B, Ferozepur Road, Lahore, through
Managing Director, Punjab Masstransit Authority (hereinafter referred to as “PMA”), Government of
the Punjab (hereinafter referred to as “The Client”) which term shall, wherever the context so permits
or requires, mean and include its successors-in-interest, nominees, legal representatives, executors,
administrators, transferees, attorneys and permitted assigns

AND

[full legal name of Operator /Successful Bidder] through its [Designation of Signatory from
Operator’s/Successful Bidder’s side] having its registered office at [Address of Operator/Successful
Bidder] on the other part (hereinafter called the “Operator/Service Provider” which expression shall
include its successors-in-interest, legal representatives, executors, administrators, transferees, attorneys
and permitted assigns )

The Client and the Service Provider are hereinafter collectively referred to as the "Parties" and
individually as the "Party"”

2. RECITALS

WHEREAS,
(a) The GoPb through the Client intends to spend a part of its budget / funds for making eligible
payments under this contract. Payments made under this contract will be subject, in all
respects, to the terms and conditions of the Contract in lieu of procurement of services as
described in the contract;
(b) The Client has requested the Operator/Service Provider to provide certain services as
described in Tender Document; and

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 (c) The Operator/Service Provider, having represented to the Client that it has the required
professional skills, personnel technical and financial resources, has agreed to provide such
services on the terms and conditions set forth in this Contract.

NOW THEREFORE, the Parties to this Contract agree as follows:

3. COVENANT:
3.1. The Operator/Service Provider hereby covenants with the Client to supply the services, in
conformity in all respects with the provisions of the Contract, in consideration of the payments
to be made by the Client to the Operator/Service Provider.

3.2. The Client hereby covenants with the Operator/Service Provider to pay the Operator/Service
Provider, the Contract Price or such other sum as may become payable, at the times and in the
manner, in conformity in all respects with the provisions of the Contract, in consideration of
supply of the Services.

4. ANNEXES TO THE AGREEMENT:

4.1 The following shall be deemed to form and be read and construed as part of this Contract:
4.1.1 The Tender Document/RFP
4.1.2 Bidder’s Proposal
4.1.3 Acceptance Letter (Letter of Award)
4.1.4 Performance Security
4.2 This Contract shall prevail over all other documents. In the event of any discrepancy /
inconsistency within the Contract, the above Documents shall prevail in the order listed above.

5. SERVICES REQUIRED:
As described in RFP Clause 11.

6. KEY SERVICE-LEVEL PARAMETERS

As stipulated in Service Level Agreement (SLA) appended as Annexure-B to this Tender
Document.

7. SIGNING OF THE AGREEMENT

IN WITNESS whereof the Parties hereto have caused this Contract to be executed in accordance with
the laws of Pakistan as of the day, month and year first indicated above.

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 For: Punjab Masstransit Authority (PMA) For: Legal Name of the Operator/Successful
Bidder

Signature _____________________ Signature ________________________

Name: Name:

Witnessed By:
Witnessed By:

WITNESSES

Signature __________________ Signature ____________________

CNIC # __________________ CNIC# ____________________

Name __________________ Name ____________________

Designation __________________ Designation _____________________

Address _________________ Address _____________________

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 GENERAL CONDITIONS OF CONTRACT

8. CONTRACT

The Client shall, after receipt of the Performance Security from the successful Bidder, send the
Contract provided in the Tender Document, to the successful Bidder. Within ten working days
of the receipt of such Contract, the Bidder shall sign and date the Contract and return it to the
Client.

9. CONTRACT DOCUMENTS AND INFORMATION

The Operator shall not, without the Client's prior written consent, make use of the Contract, or
any provision thereof, or any document(s), specifications, drawing(s), pattern(s), sample(s) or
information furnished by or on behalf of the Client in connection therewith, except for purposes
of performing the Contract or disclose the same to any person other than a person employed
by the Operator in the performance of the Contract. Disclosure to any such employed person
shall be made in confidence and shall extend only as far as may be necessary for purposes of
such performance.

10. CONTRACT LANGUAGE

The Contract and all documents relating to the Contract, exchanged between the Operator and
the Client, shall be in English. The Operator shall bear all costs of translation to English and
all risks of the accuracy of such translation.

11. PATENT RIGHTS AND RIGHTS TO THE CONTENTS OF THE

PROGRAM

The Operator shall indemnify and hold the Client harmless against all third party claims of
infringement of patent, trademark or industrial design rights arising from use of the Service or
any part thereof. The Client will hold the exclusive rights to the contents of this program.

12. INSURANCE

The Operator shall provide such insurance of the buses, bus chargers and allied equipment as is
sufficient to protect against their theft, damage or deterioration during course of the operation,
storage/ transit to their final destination as indicated in this Contract. During passenger
operations, in the event of any accident resulting in death or injury to the passenger, the operator

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 shall pay compensation to legal representatives or to the passengers, as the case may be, under
sections 50 and 67 of the Provincial Motor Vehicle Ordinance 1965.

13. EXECUTION SCHEDULE

The Operator shall submit an Execution Schedule, giving details of services to be rendered, as
required under the Contract, to the Client, within ten (10) days of the signing of the Contract.

14. PAYMENT

The procedure for payments to operator shall be as under:

14.1 The Operator shall submit monthly Application for Payment to the Client; within first five (05)
working days of the following month, in the prescribed form and on the quoted rates in the bid
after making price adjustments if applicable. The Application for Payment shall be accompanied
by such invoices, receipts or other documentary evidence (if any) as the Client may require; state
the amount claimed; and set forth in detail, in the order of the Price Schedule, particulars of the
Services provided, up to the date of the Application for Payment and subsequent to the period
covered by the last preceding Certificate of Payment, if any.

14.2 All amounts due and payable shall be paid by the Client within twenty-one (21) days from
receipt of the Invoice. If the Operator requests to settle his position by responding to issues that
may potentially lead to penalties and invoice deductions and such request is accepted by the
Client, the amount due and payable shall be paid within 7 days following the settlement or 21
days from the receipt of invoice, whichever comes later

14.3 Disputed amounts (if any) shall become due and payable within 7 days following resolution of
the disputes or 21 days from the receipt of invoice, whichever comes later

14.4 All Payable Amounts will be paid in Pakistani Rupees.

14.5 In case where the Payable Amount is expected to be delayed for reasons attributable to the
Client, the Client may choose to pay a provisional payment of up to 80% of the invoiced amount
through a provisional certificate of payment against proof of the Company providing the O&M
Services under the Agreement.

14.6 All invoices shall be submitted after the commencement of operations or, in the event of a delay
by the Client in confirming the Operator's readiness and notifying the commencement date,
beyond 30 days.

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15. CONTRACT PRICE

15.1 The quoted price, in the financial bid, is inclusive of all applicable taxes, as per Laws of the
Government of Pakistan, but is exclusive of Sales Tax on Services which shall be added by the
Purchaser over and above the quoted amount, as applicable/required under the relevant Tax
Laws, to arrive at the Contract Price. Accordingly, the Contract Price shall be subject to
adjustments for change in rate of Sales Tax on Services as and when applicable. Furthermore ,
in future, if the total incidence of taxes imposed on the Contractor increases 10% above the rate
that prevailed at the time of the signing of contract, the Operator and the Client shall settle the
issue through mutual consultations/agreement. Same dispensation will apply if the incidence
of tax reduces over the contract period.

16. CONTRACT AMENDMENT

16.1 This Contract may be amended or modified only in writing signed by both Parties. This includes,
but is not limited to, changes (hereinafter referred to as the Change) to the scope of Services,
payment terms, or any other contractual provisions.

16.2 The Change, mutually agreed upon, shall constitute part of the obligations under this Contract,
and the provisions of the Contract shall apply to the said Change. No variation in or modification
in the Contract shall be made, except by written amendment signed by both the Client and the
Operator.

17. ASSIGNMENT / SUBCONTRACT

The Operator will not assign or sub-contract its obligations under the Contract, in whole or in
part, except with the Client's prior written consent. The Operator shall guarantee that any and
all assignees / subcontractors of the Operator shall, for performance of any part / whole of the
work under the contract, comply fully with the terms and conditions of the Contract applicable
to such part / whole of the work under the contract.

18. EXTENSIONS IN TIME FOR PERFORMANCE OF

OBLIGATIONS UNDER THE CONTRACT

If the Operator encounters conditions impeding timely performance of any of the obligations,
under the Contract, at any time, the Operator shall, by written notice served on the Client,
promptly indicate the facts of the delay, it’s likely duration and its cause(s). As soon as
practicable after receipt of such notice, the Client shall evaluate the situation and may, at its

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 exclusive discretion, without prejudice to any other remedy it may have, by written order
served on the Operator, extend the Operator's time for performance of its obligations under the
Contract.

19. LIQUIDATED DAMAGES (LD)

19.1 The Liquidated Damages are attributable to such part of the Services as cannot, in consequence
of the failure / delay, be put to the intended use, for every day between the scheduled date(s),
with any extension of time thereof granted by the Client, and the actual date(s). The Client may,
without prejudice to any other right or action / remedy it may have, levy liquidated damages as
follows:

a) Delay in readiness to commence operations

LD per day (PKR) = (Factor F x 164.38 x Number of buses not in state of readiness x
Non-Excess Kilometer Rate)
For 0 – 10 days Factor F = 0.25
For 11– 20 days Factor F = 0.50
For 21 – 30 days Factor F = 0.75
For 31 days and above, Factor F =1.00

b) Failure on the part of the Operator to meet commitments given by him in the technical
proposal / Failure in compliance to the bus specifications / Failure in performance of
any of the obligations, under the Contract

LD per day (PKR) = 50,000 per occurrence

19.2 The amount so deducted shall not exceed, in the aggregate, the value of the performance
security. It is clarified that LDs stated in this clause may be levied until such time the Operator
has failed/delayed the start of operation as per conditions described in this document. After the
start of the operation any further service/performance related failures/delays shall be penalized
as per Service Level Agreement (Annexure-B).

20. FORFEITURE OF PERFORMANCE SECURITY

Read with Clause 30.1.6 of the RFP, the Client may, without prejudice to any other right or
action/remedy it may have, forfeit the performance security of the Operator after serving him
with a seven working days notice, in anyone or all of the following events:
1. Complete shutdown of service by the Operator for any-reason whatsoever except those
covered under force-majeure.

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 2. If the penalties exceed 10 % of the monthly payments for 03 months in a year.

21. TERMINATION FOR DEFAULT

If the Operator fails/delays in performance of any of the obligations under the Contract /
violates any of the provisions of the Contract / commits material breach of any of the terms
and conditions of the Contract, or engages in any illegal activities; where such
failure/breach/illegal activity has a material adverse effect on the operations of this Project, the
Client may, at any time, without prejudice to any other right or action / remedy it may have, by
written notice served on the Operator, indicate the nature of the default(s) and terminate the
Contract, in whole or in part; provided that the termination of the Contract shall be resorted to
only if the Operator does not cure its failure / breach/ illegal activity, within twenty one (21)
working days (or such longer period as the Client may allow in writing), after receipt of such
notice.

If the Client terminates the Contract for default, in whole or in part, the Client may procure,
upon such terms and conditions and in such manner as it deems appropriate, Services / Works,
similar to those undelivered, and the Operator shall be liable to the Client for any excess costs
for such similar Services / Works. However, the Operator shall continue performance of the
Contract to the extent not terminated.

If deemed appropriate by the Client, in order to avoid delay in services leading to passenger
discomfort or loss to the system, the Client may direct the Operator to continue to operate the
terminated part as a stop-gap arrangement till successful hiring of new Operator.

22. TERMINATION FOR INSOLVENCY

If the Operator, or any member in case of JV, becomes bankrupt or otherwise insolvent, the
Client may, at any time, without prejudice to any other right or action / remedy it may have, by
written notice served on the Operator, indicate the nature of the insolvency and terminate the
Contract, in whole or in part.

23. TERMINATION FOR CONVENIENCE

23.1. The Client may, at any time, by written notice of 30 working days served on the Operator (or
such longer period as the Client may allow in writing), terminate the Contract, in whole or in
part.

23.2. The Services which are complete, or are scheduled to be completed by the Operator, within
thirty working days after the receipt of such notice (or such longer period as the Client may

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 allow in writing), shall be accepted by the Client. For the remaining services, the Client may
elect:
i) To have any portion thereof completed and delivered; and

ii) To cancel the remainder and pay the Operator by:

a. Purchasing all vehicles, chargers, tools, equipments, spare parts, furniture, and all
items made available by the Operator to deliver the services. (taking into
consideration depreciated values). The purchase price shall be calculated based on
the remaining value of the total investment cost, determined as follows:
1) Total investment cost reflected in the financial bid, calculated using investment
rate, fleet size, and annual mileage of 60,000 kilometers per bus;
2) Less: investment cost already paid calculated using investment rate applied,
actual kilometers plied and residual values adjusted.
b. Paying an allowance as compensation for overheads and anticipated profit to the
Operator, 5% of value of rest of the contract value calculated at the adjusted O&M
rate used in the last payment against services rendered of based on 60,000 km per
year per bus.

23.3. For purposes of calculations of payments, the Client and the Operator shall appoint a reputed
firm of Chartered Accountants through mutual agreement who will follow the methodology of
calculation which is just, even and fair to both parties.

23.4. All of the accounts or remaining payables under this clause, on the part of either of the parties,
shall be paid / adjusted within thirty (30) working days (or such longer period as the Client may
allow in writing) from the day on which notice of termination under clause 23.1 shall come into
effect.

24. FORCE MAJEURE

24.1. Force majeure shall mean any event, act or other circumstances not being an event, act or
circumstance under the control of the Client or of the operator. Non-availability of
materials/supplies or of import license or of export permit shall not constitute Force majeure. If
by reasons of Force Majeure supplies or services cannot be delivered by the due delivery date
then the delivery date may be extended appropriately by the Client keeping in view all the
circumstances and requirements of the Client.

24.2. The Operator shall not be liable for liquidated damages, forfeiture of its Performance Security,
blacklisting for future tenders, termination for default, if and to the extent of his failure / delay
in performance /discharge of obligations under the Contract is the result of an event of Force
Majeure.

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24.3. If a Force Majeure situation arises, the Operator shall, by written notice served on the Client,
indicate such condition and the cause thereof. Unless otherwise directed by the Client in writing,
the Operator shall continue to perform under the Contract as far as is reasonably practical, and
shall seek all reasonable alternative means for performance not prevented by the Force Majeure
event.

25. DISPUTE RESOLUTION

25.1. The Client and the Operator shall make every effort to amicably resolve, by direct informal
negotiation, any disagreement or dispute arising between them under or in connection with the
Contract.

25.2. If, after thirty working days, from the commencement of such informal negotiations, the Client
and the Operator have been unable to amicably resolve a Contract dispute, the dispute may be
referred to arbitration under the Arbitration Act, 1940 (as amended, substituted or repealed
and re-enacted from time to time) by making a formal request in writing. The arbitration shall
be conducted by a sole arbitrator to be appointed by the mutual consent of both Parties within
15 days of the request of arbitration.

25.3. The venue and seat of arbitration shall be Lahore, Pakistan

26. STATUTES AND REGULATIONS

The Contract shall be governed by and interpreted in accordance with the laws of Pakistan. The
Operator shall, in all matters arising in the performance of the Contract, conform, in all
respects, with the provisions of all Central, Provincial and Local Laws, Statutes, Regulations
and By-Laws in force in Pakistan, and shall give all notices and pay all fees required to be
given or paid and shall keep the Client indemnified against all penalties and liability of any
kind for breach of any of the same. The Courts at Lahore shall have the exclusive territorial
jurisdiction in respect of any dispute or difference of any kind arising out of or in connection
with the Contract.

27. TAXES AND DUTIES

The Contractor shall be responsible for the payment, if any is required, of all Pakistani Income
Tax, Duties any other taxes on income arising out of the Contract, and the financial bid shall be
deemed to cover all such taxes.

Page 45 of 87
28. CONTRACT COST

The Operator shall bear all costs / expenses associated with the preparation of the Contract and
the Client shall in no case be responsible / liable for those costs / expenses e.g. Contract Stamp
duty charges etc.

29. AUTHORIZED REPRESENTATIVE

29.1. The Client, or the Operator may, at their exclusive discretion, appoint their Authorized
Representative and may, from time to time, delegate any / all of the duties / authority, vested
in them, to their authorized Representative(s), including but not limited to, signing on their
behalf to legally bind them, and may, at any time, revoke such delegation.

29.2. The Authorized Representative shall only carry out such duties and exercise such authority as
may be delegated to him, by the Client, or the Operator.

29.3. Any such delegation or revocation shall be in writing and shall not take effect until notified to
the other parties to the Contract.

29.4. Any decision, instruction or approval given by the Authorized Representative, in accordance
with such delegation, shall have the same effect as though it had been given by the Principal.

29.5. Notwithstanding above Clause, any failure of the Authorized Representative to disapprove
Services or Works shall not prejudice the right of the Client to disapprove such Services or
Works and to give instructions for the rectification thereof.

29.6. If the Operator questions any decision or instruction of the Authorized Representative of the
Client, the Operator may refer the matter to the Client who shall confirm, reverse or vary such
decision or instruction

30. WAIVER
Failure of either party to insist upon strict performance of the obligations of the other party,
under the Contract, shall in no way be deemed or construed to affect in any way the right of
that party to require such performance.

Page 46 of 87
31. SPECIAL STIPULATIONS
SCHEDULE-A, SPECIAL STIPULATIONS
For ease of Reference, certain special stipulations are as under:
1 Tender Security The Operator shall furnish the Tender Security as under: for the
whole Tender;

Call Deposit Receipt (CDR), Demand Draft / Pay Order/ Bank

Guarantee of PKR 5,000,000 (Five Million Rupees Only) as
Tender Security as part of e-bid in favor of “MASSTRANSIT
AUTHORITY NON-FARE REVENUE (NFR) FUND
ACCOUNT” issued by a scheduled bank allowed carrying
financial transactions in Pakistan

Have a minimum validity period of One Hundred and Eighty days

(180) days from the last date for submission of the Tender or until
furnishing of the Performance Security, whichever is later.
2 Performance The successful Operator shall furnish Performance Security as
Security under:
i) Within fifteen (15) working days of the receipt of the
Acceptance Letter/Letter of Award from the Client; in the
form of a Bank Guarantee, issued by a scheduled bank
operating in Pakistan, as per the format provided in the
Tender Document [Annexure‐E]; or in another form
acceptable to the Client; denominated in Pak Rupees;
ii) Have a minimum validity period of one year from the
date of Award Notification or until the date of expiry of
yearly support period.
iii) The Operator shall submit a Bank Guarantee for 10% of
the annual contract value, for a period of twelve (12) years,
on a yearly basis, with an undertaking to renew the Bank
Guarantee before the end of each year on yearly basis, one
month before the expiry period of the submitted bank
guarantee. Subject to clause 30 of the Tender, the Client,
after receiving new bank guarantee shall return the
previous bank guarantee in lieu of Performance Security to
the Operator.

3 Signing of Contract The Client shall, after receipt of the Performance Security from
the successful Bidder, send the Contract provided in the Tender
Document, to the successful Bidder. Within ten working days of
the receipt of such Contract, the Bidder shall sign and date the
Contract and return it to the Client.
4 Start operation of The induction of buses shall be as per following program;
buses 100 Air Conditioned, Brand New Fully Electric feeder buses of 9-
meter long within 180 days from the effective date of contract.

Page 47 of 87
5 Liquidated If and when applicable, liquidated damages (LD) shall be levied
damages for failure as follows:
/ configuration of
Services by the Delay in readiness to commence operations
Operator
LD per day (PKR) = (Factor F x 164.38 x Number of buses not in
state of readiness x Non-Excess Kilometer Rate)
For 0 – 10 days Factor F = 0.25
For 11– 20 days Factor F = 0.50
For 21 – 30 days Factor F = 0.75
For 31 days and above, Factor F =1.00

Failure on the part of the Operator to meet commitments

given by him in the technical proposal / Failure in compliance
to the bus specifications / Failure in performance of any of the
obligations, under the Contract
LD per day (PKR) = 50,000 per occurrence

6 Legal Status to The Bidder must be allowed and meet all conditions set forth by
Work in Pakistan the GoPb to work with all concerned parties of the private, public,
and not for profit sectors.
7 Contract Duration The duration of this Contract will be 12 years starting from
commencement of operations.

Page 48 of 87
ANNEXURES

Page 49 of 87
ANNEXURE-A: TECHNICAL EVALUATION CRITERIA

Sr Max. Evidence Required

Criteria Comment/Description
No. Marks

Number of routes (urban Less than 1 = 0 Points Copy of Route Permits OR

and intercity) operated 1 to 9 = 5 Points Contract Document OR Letter of
1
successfully for a period 15 10 to 18 = 10 Points Award OR Any other valid
of no less than 01year 19 or more =15 Points document for evidence

Less Than 40 = 0 Points

Maximum Bus Fleet
40 to 60 = 4 Points Contract Document OR Letter of
operated and maintained
2 15 61 to 80 = 8 Points Award OR Any other valid
81 to 100 = 12 Points document for evidence
101 or more =15 Points
At least one year Copy of Route Permits OR
Operational Experience Yes = 5 Contract Document OR Letter of
3 5
of Urban Transport in No = 0 Award OR Any other valid
Multan document for evidence
Total number of human
Less than 30 = 0 Points
resources managed by
31 to 50 = 4 Points List of human resources under
the company related to
4 51 to 100 = 6 Points active employment of the bidder
bus operations and 10
101 to 300 = 8 Points stating designation and numbers
maintenance
301 or more = 10 Points
Copy of Route Permits OR
Number of years of bus Number of years: Contract Document OR Letter of
operations (Bus Less than 5 = 0 Points Award OR Any other valid
5 Operations including but 10 5 to 6 = 6 Points document for evidence
not limited to Urban and > 6 to 7 = 8 Points (In case of JV, applies to any one
Intercity) More than 7 = 10 Points single member with maximum
years of experience)
Average Annual < 600 = 0 Points
Turnover in last three 600 to 1000 = 5 Points
Form Tech-4 along with its
6 years in PKR Millions 20 > 1000 to 1400 = 10 Points
attachments
> 1400 to 1800 = 15 Points
> 1800 = 20 Points
Net Worth in Last Year
Less than 300 = 0 Points
in PKR Millions (Total
> 300 to 500 = 5 Points Form Tech-4 along with its
7 Assets - Total 15
> 500 to 700 = 10 Points attachments
Liabilities)
> 700 = 15 Points
CURRENT RATIO 1 and More = 10 Points
(Ratio of current assets 0.9 to less than 1 = 8 Points
of the firm to its current 0.8 to less than 0.9 = 6 Points Form Tech-4 along with its
8 5
liabilities in the last 0.7 to less than 0.8 = 4 Points attachments
Fiscal Year) 0.6 to less than 0.7 = 2 Points
Less than 0.6 = 0 Points

Page 50 of 87
 DEBT RATIO (ratio of 0.5 and Less = 5 Points
total liabilities to total More than 0.5 to 0.6 = 4 Points
9 assets in the last Fiscal 5 More than 0.6 to 0.7= 3 Points Form Tech-4 along with its
More than 0.7 to 0.8= 2 Points attachments
Year)
More than 0.8 = 0 Points

TOTAL 100 Minimum Passing Marks = 70

NOTE:

For the purpose of this tender:

1. It is mandatory to score minimum 70 marks and non-zero marks in each criterion except
criterion at Sr. No 3.
2. JV shall be treated as single entity and marks shall be evaluated jointly for all member unless
stated otherwise.
3. If the experience cited by the bidder for criteria 1, 2, 3, 4, and 5 is as a member of a JV, the full
experience will be considered if the bidder is the lead member of the JV. Otherwise, the
experience will be evaluated based on the specific tasks performed as outlined in the particular
JV agreement.

Page 51 of 87
ANNEXURE-B: SERVICE LEVEL AGREEMENT (SLA)
In case of breach of SLA parameters, penalties will apply supported by concrete evidence.

Scope:

i) The SLA describes target performance levels which the bidder shall aim to deliver for the
Services outlined in this RFP. It also lists the procedures for managing unavailability of
Services / negligence / inefficiency on part of the Operator, and associated penalties which will
be applied if bidder fails to deliver any service performance targets in accordance with this
Agreement.
ii) The Operator will be exempted from delays or slippages on SLA parameters arising out of
delays in execution or due to delay in approval or review from the Client's side. Any such
delays will be notified in writing.
iii) Penalties shall be levied as per the following formula:-
Penalty Amount (PKR) = R x ∑K
Where:
R = Adjusted Non Excess Km Rate of the invoiced month (Refer to Annexure-C)
∑K = Total penalty kilometers in the invoiced month
iv) The total monthly penalty amount shall not exceed more than 10% of same monthly payment
to the Operator. The amount so deducted shall be adjusted in the same monthly payment.
v) In the event that the monthly penalty amount exceeds 10% of the monthly payment for three
months in a calendar year, the Client shall have the right to either forfeit the Performance
Guarantee or terminate the contract for default.
vi) Successful bidder / Operator must notify the vehicle defect to the Authority affecting daily
operations, via email, fax, and/or telephone, as soon as it becomes aware of the fault, and must
also keep the monitoring cell informed of progress towards resolution in a timely manner.

Page 52 of 87
TABLE: KEY PERFORMANCE INDICATORS

S. No Key Performance Indicators (KPIs) Formula Standard Kilometers fined based on Monthly evaluation
(Per Month)

1 Trip Efficiency/ Regularity of Operation (No of Trips operated x 100) / (No of trips More than 91%- 98% 40 x Number of Trips Missed
assigned in Schedule) 98% 80%-90% 45 x Number of Trips Missed
Below 80% 90 x Number of Trips Missed
2 Punctuality No of trips on time from first station x More than 85% - 95% 50 x Number of Trips Observed Late.
100 /Total no of trips operated 95% Below 85% 90 x Number of Trips Observed Late.

3 Travel Time Regularity (No of trips completed within scheduled More than 85% - 95% 50 x Number of Trips Observed Late.
time x 100) / (Total no of trips operated) 95% Below 85% 90 x Number of Trips Observed Late.

4 Bus Bunching On the basis of occurrences 2 x Number of Occurrences

5 Reliability of Buses/ No. of Breakdowns Maximum 2 3-5 300 x Number of Breakdowns

6-8 350 x Number of Breakdowns
Above 8 700 x Number of Breakdowns

6 Cleanness of Buses / Number of Buses Maximum 10 11-30 30 x Number of vehicles observed dirty
found dirty Above 30 50 x Number of vehicles observed dirty
7 Safety of Operation/ Rate of Accidents Nil 1-5 250 x Number of Accidents
6-10 300 x Number of Accidents
Above 10
600 x Number of Accidents
8 User Satisfaction / Number of verified Maximum 20 21-50 2 x Number of Complaints
Passenger Complaints Above 50 5 x Number of Complaints
Note:

i) Traffic congestion or intersection delay will not be considered default/fault on part of the bus operator for achieving/attaining Standards.
ii) For measurement of ‘Trip Punctuality’ and ‘Travel Time Regularity’ described at Serial 2 & 3 of the table "Key Performance Indicators", the minimum
acceptable limit of the gap (+/-) between actual and scheduled bus time will be taken as 30% of the scheduled headway.

Page 53 of 87
The details of other fines are provided here as under. The penalties will be invoked on per instant basis
unless otherwise defined
FINES FOR DEFICIENCIES RELATED TO THE CONDITIONS OF THE VEHICLES

Description of the infraction Fine (No. of KM’s)

To place any type of decoration or non-functional items inside or outside the vehicle, 15
which have not been installed by the original manufacturer of the chassis or body
To polarize, totally or partially, side, front or back windows. 15
To use or to modify colors and designs of the external paintwork of the vehicle 15
outside the standards parameters established by Client.
To install additional lamps such as “explorers”, chassis illumination or decoration, 15
which are not regulatory or installed by the original manufacturer
Stickers in the bus are missing 10
To place advertising material not authorized by the PMA or to infringe regulation 15
regarding advertising material in vehicles.
To drive with lights off at night. 15
To operate equipment with sound inside the vehicle, or to read announcements not 15
authorized by the Client
To use unauthorized electronic equipment by the driver (cell phones, walkman, etc.) 50
during driving
To drive with defective front, side and/or back or brake lights. 15
Broken, ripped or loose seat(s) 15
Section of handrail Missing / loose or with cutting edges. 15
Missing / Broken / Insufficient number of grab handles 15
Broken / Cracked side, Window, Front or back screen, Rear View Mirrors 15
Lack of illumination or incorrect arrangement in terms of visibility of interior and 20
exterior route displays OR Non-functional interior or exterior route displays
To operate vehicle with visible dents/impacts/breakage. (inside and outside) 20
Inadequate operation of passenger access doors, either due to damage or incorrect 20
operation including nonfunctional door cameras and display units which affects
boarding and alighting times or safety of passengers.
Incorrect operation or damage to doors for emergency exits. 25
To violate or to alter without prior authorization of the system’s manager its control 25
or any of its parts (On Board Unit (OBU), GPS Antena and all other equipment for
that purpose).

Page 54 of 87
Description of the infraction Fine (No. of KM’s)

Improper / No Announcements 30
Missing (As per quantity installed by the manufacturer) / non-functional fire 30
extinguishers
Missing (As per quantity installed by the manufacturer) Emergency Glass Breaking 30
Hammers
Tyres worn out or in unsuitable condition 50
Non-compliant Bus Specification. Fine shall be imposed against number of buses 100 for each non-
with non-compliance. compliance x No of days
of non-compliance
Operating without vehicle fitness certificate/ violation of Motor Vehicles 20
Ordinance/Act
Controller Area Network (CAN) Module in buses failed to collect the required data 50
for OBU or CAN fail to work properly.

FINES FOR DEFICIENCIES RELATED TO USER OPERATION

Description of the infraction Fine (No. of KM’s)
Parking/Not Parking vehicles at locations and/or quantity and/or time other 30
than specified by the client. Fine shall be imposed against number of vehicles
with non-compliance.
Stopping at a station and/or platform not established on the route Schedule 25
for a service without the prior authorization or instruction of the PMA / Client
Changing the route of a service without the prior authorization or instruction 30
of the PMA / Client
Operating hours or services not authorized by the PMA / Client 20
Taking up or setting down passengers at points other than the station stops. 20
Driving outside the routes or trunk routes established by the PMA without its 20
authorization.
Delaying operation without cause. 15
Stopping bus at station for a time lesser than specified in the schedule 50
Overtaking vehicles of the same service without the authorization of PMA / 25
Client
To run out of charge during trip 50
Air Conditioning not as per the prescribed bus specifications 35

Page 55 of 87
Failure to deliver bus camera video to The Client 50
(The penalty will be 500 Km if the video demanded is expected to reveal critical
incident such as accident or Operator is unwilling to share the video for his own
vested interest)
Failure to follow or acknowledge instructions issued by the Control Center, 30 x A
operations personnel OR Any act/instance which is non-conforming to
Authority's Rules/Regulations/Contract/Instructions, not covered in other Where A = 1 to 100 depending
sections of SLA upon sensitivity of event and
decision from The Client
Failure to arrange repairs of the damages to PMA Property caused by the
25 x No of days delayed
Operator within the prescribed time frame.
Injury caused to the passenger due to negligence in operations including but
not limited to improper docking, improper dwell time, improper door
operations, improper vehicle acceleration and deceleration etc. In addition to 1000

the penalty, the case will be dealt as per RFP clause 11.31.
Not informing Control center about vehicle breakdown or abnormal bus 15
operation

SANCTIONS AGAINST DRIVERS

CONDUCT DESCRIPTION FINE (NO. OF KMS)

Failure to carry personal and/or vehicle identification. 5

Using non-personal On-Board Unit (OBU) Driver Card 50
Communicating with passengers without any purpose or authorization during 35
normal operations.
Refusal to provide information 10
Slight infringement with other traffic 10
Drivers found ignorant about code of conduct about drivers or Standard 10
Operating Procedure of the operator in emergency
Drivers engaged in operation without training 10
Driver unable to operate On Board Unit of the Bus 10
Drivers observed without valid PSV license 20
To cross a red light 50
To reverse in trunk routes, stations or portals without authorization 20
To carry weapons of any kind 10

Page 56 of 87
CONDUCT DESCRIPTION FINE (NO. OF KMS)

Disobedience to authorities 20
Drunkenness on duty or smoking while driving 20
To cause an accident due to irresponsible behavior 20
Improper parking of bus at stops posing a risk to passenger safety and/or 30
causing potential or actual obstruction to traffic flow.
To drive above speed limits 50
Stopping bus ahead of the stop bar 10
To take Passengers illegally 5
Abandoning and/or alighting from vehicle without cause and/or authorization 100
from the PMA / Client
Verbal or physical ill-treatment with passenger (referring to driver) Termination of the Driver
To charge tariffs inside the vehicles of the trunk route system 10
To move the bus without fully closing the doors 500
Block road for other vehicle or obstruct flow of vehicle 15
Park bus outside bus bay 20

FINES OF INSTITUTIONAL OR ADMINISTRATIVE NATURE

Description of the infraction Fine (No. of KM’s)
Failure delivers information required by the PMA / Client, or delivers same 25
outside the terms which for this purpose the PMA / Client may establish.
To refuse to accept the visits of the PMA’s / Client's inspectors, to hide 25
information or to provide partial or erroneous information.
To implement administrative and accounting practices which impair the 10
reliability of the accounting and financial information which the Operator will
keep in accordance with this Contract.
When it is shown that there are deliberate practices which restrict free 10
competition or which imply abuse of the dominant position which the
Operator could have obtained as a result of this contract, or of this Contract
in conjunction with other contracts related to the functionality of the Metro
Bus System.
To omit specifications, limitations of content or norms contained in the 10
manuals and regulations which the PMA / Client issues or has issued
regarding placement of advertising material inside the trunk route buses.

Page 57 of 87
Description of the infraction Fine (No. of KM’s)
To omit compliance with obligations regarding driver training 50
To omit compliance with obligations established by the employment and 10
social security regime regarding drivers.
To breach contractual provisions regarding financial mechanisms and liens 10
on vehicles.
To transfer title of vehicles without the prior, express and written 10
authorization of the PMA / Client
Fines for Environmental violations
Description of the Infraction Fine (No. of Km’s)
Noise emissions above environmental standards 50
To operate with leaking lubricants. 25
Non-compliance with the acceptable waste disposal 50

The total penalties measured in Km’s on monthly basis will be fined according to the following
chart:

Monthly Accumulated Penalties in Km’s Kilometers fined based on Monthly evaluation

Less than 100 Km’s -

100-250 Km’s 70% of Accumulated Penalties in Km’s

251-500 Km’s 80% of Accumulated Penalties in Km’s

501 - 750 Km’s 90% of Accumulated Penalties in Km’s

751 - 1000 Km’s 100% of Accumulated Penalties in Km’s

Above 1000 Km’s 200% of Accumulated Penalties in Km’s

Page 58 of 87
ANNEXURE-C: ADJUSTMENT OF THE RATE PER KM
Non-Excess and Excess Rate Adjustment

• The adjustments in the rate per km will be subjected to subsequent variations in the base values and
procedures laid down in the coming sections.

• For quarterly based adjustments, the first quarter considered shall start from the first complete calendar
month after the bid submission. For annual based adjustments in Tyres, the first year considered shall
start from the first complete calendar month after the bid submission. For annual based adjustments in
Salaries, the first year considered shall start from the first complete calendar month after the date of
commencement of operations.

• The parameters established for calculating the cost basket are estimates and therefore, failure to
actually meet the same will not entitle any party to request adjustments in the calculation procedure of
tariffs nor in the economic compensation of any kind.

• The adjusted bid rate for monthly payment shall govern irrespective of whether it is higher or lower
than the original Bid Rate.

• Adjustments to the Monthly Payments will be made on the following indexation parameters:

Rate Indexations Frequency

Per Kilometer Consumer price index variation in Motor Vehicle Quarterly
Routine Maintenance Accessories mentioned in Price Statistics published by
(PKRM) Pakistan Bureau of Statistics (PBS), Government of
Pakistan
Per Kilometer Consumer price index variation in Motor Vehicle Quarterly
Periodic Maintenance Accessories mentioned in Price Statistics published by
(PKPM) PBS
Per Kilometer Tyres Wholesale price index variation in Auto Tires mentioned in Annual
(PKT) Price Statistics published by PBS
Per Kilometer Wholesale price index variation in Mobil Oil mentioned Monthly
Lubricants / Other in Price Statistics published by PBS
Fluids (PKL)
Per Kilometer CPI inflation measured in increase percentage on year-on- Annual
Salaries year basis published by PBS
(PKS)

Page 59 of 87
Adjustments to Routine Maintenance
PKRM Adjusted = PKRM Reference x MVAI Revised / MVAI Reference

Where;
PKRM Adjusted: Adjusted per kilometer routine maintenance rate

PKRM Reference: Per kilometer rate of routine maintenance in the Financial Bid

MVAI Revised: Motor Vehicle Accessories Index at the end of each quarter.

MVAI Reference: Motor Vehicle Accessories Index at the time of bid submission

Adjustments to Periodic Maintenance

PKPM Adjusted = PKPM Reference x MVAI Revised / MVAI Reference
Where;
PKPM Adjusted: Adjusted per kilometer periodic maintenance rate
PKPM Reference: Per kilometer rate of periodic maintenance in the Financial Bid
MVAI Revised: Motor Vehicle Accessories Index at the end of quarter
MVAI Reference: Motor Vehicle Accessories Index at the time of bid submission

Adjustments to Tyres
PKT Adjusted = PKT Reference x ATI Revised / ATI Reference
Where;
PKT Adjusted: Adjusted per kilometer tyres rate
PKT Reference: Per kilometer rate of tyres in the Financial Bid.
ATI Revised: Auto Tires Index at the end of each year
ATI Reference: Auto Tires Index at the time of bid submission

Adjustments to Lubricants / Other Fluids

PKL Adjusted = PKL Reference x MOI Revised / MOI Reference

Where;
PKL Adjusted: Adjusted per kilometer lubricants / other fluids rate

PKL Reference: Per kilometer rate of lubricants / other fluids in the Financial Bid

MOI Revised: Mobil Oil Index at the end of each year

Page 60 of 87
 MOI Reference: Mobil Oil Index at the time of bid submission

Adjustments to Salaries
PKS Adjusted = PKS Reference x CPI Revised / CPI Reference

Where;
PKS Adjusted: Adjusted per kilometer Salary rate

PKS Reference: Per kilometer Salary rate in the Financial Bid.

CPI Revised: Revised CPI at the end of each year.

CPI Reference: Reference CPI at the time of commencement of operations.

TOTAL MONTHLY PER KILOMETER RATE

Non-Excess Kilometer Rate = Applicable Per Kilometer Investment Rate (as quoted in the
bid) + PKRM Adjusted + PKPM Adjusted + PKT Adjusted +
PKL Adjusted + PKS Adjusted

Excess Kilometer Rate = PKRM Adjusted + PKPM Adjusted + PKT Adjusted + PKL
Adjusted

Page 61 of 87
ANNEXURE-D: SPECIFICATIONS FOR 9m ELECTRIC BUS
Operator has to conform to the following specifications for brand new electric bus (9m)
Section 1: General
1.1 Introduction
This document defines the minimum technical, functional, and performance requirements for electric
buses intended for high-capacity urban transit corridors. The bidder must meet or exceed the
mentioned specifications. The complete bus shall be robust, rattle-free, and designed for intensive
urban and sub-urban operations. All applicable safety, reliability, and regulatory aspects shall be duly
considered and fully integrated into the design, engineering, and fabrication of the vehicle and its
subsystems. The client intends to procure modern, state-of-the-art electric buses that incorporate the
latest proven technologies in electric propulsion, energy management, passenger comfort, and safety
systems. The buses shall deliver a high standard of ride quality, operational efficiency, and passenger
comfort, while presenting a contemporary design suitable for urban and sub-urban public transport
services. The Client reserves the right to permit minor variations to the specifications provided below,
provided such variations do not compromise the overall objective.
Section 2: Design & Performance
2.1 Capacity / Dimension
Minimum 50 passengers (sitting + standing) with 25 or more
A Design Capacity
passenger seats.
B Overall Length 9.0 m (Variations up to 5% is acceptable)
2.5 meters (variation with ±2%), as measured from one
C Overall Width
exterior side to the other (excluding wing mirrors).
D Overall Height Max 3500 mm
E Gradeability (Fully Laden) 17% %
F Angle of Approach (Unladen) 7 to 8 degrees
G Angle of Departure (Unladen) 7 to 8 degrees
Floor Height (From Road Surface
H 350 mm
To Interior Floor At Doorways)
260 mm (From the ground to
I Ground Clearance (Minimum)
the lower edge of entrance floor)
Aluminum Alloy Rim, 255/
J Tire Construction / Width
70R19.5 to 275/70R22.5
Turning Radius, Outer Wheel Track
K 11.0 meters
(Maximum)
2.2 Performance Features:
Acceleration (Fully Laden with A/C
A 0–20 km/h: ~8–10 s; 0–50 km/h: ~20–30 s
On)
Braking distance at 30 Km /h (Fully
B Max ~10–12 m
Laden)
C Emission Zero tailpipe emissions (electric)
D External Noise Max ~80–85 dBA
E Internal Noise Max ~75–80 dBA

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F Steering Position Driver cabin (right side)

2.3 Battery System

Lithium-ion Battery (LiFePO₄) with Protection Level

A Battery Type
IP6K9K
The battery pack is designed with an anti-collision structure,
and the test force is not less than 200KN. A nitrogen
protection system is required in the battery box to ensure the
battery box in an anaerobic environment to reduce the risk
B Battery Pack Safety
of fire when the battery pack is short or thermally out of
control in a low oxygen environment. Each Battery pack is
equipped with fireproof paper with a fire resistance of 1,300
degree centigrade.
C Battery Capacity (Minimum) 255 kWh
Not less than 225 km (throughout 12 Years of operations
D Bus Mileage from the start of O&M date) on single charge (100% to 20%
battery consumption) fully loaded with AC working.
2.4 Motor System
Size Of Electric Motor For
A Propulsion System (Peak Power 240 kW
Minimum)
Size Of Electric Motor For
B Propulsion System (Rated Power 120 kW
Minimum)
Permanent Magnet
C Motor Type
Synchronous Motor (PMSM) with Protection Level IP6K9K
2.5 Chargers

Charger Requirements

- Location: Depots or any other designated place

- Type: Slow and Fast Chargers
- Guns per Charger: 2
- Capacity:
- Slow: 80 kW/gun (160 kW total)
- Fast: 160 kW/gun (320 kW total, 260 kW for 9M buses)
- Output Voltage:
- Slow: 200V-750V
- Fast: 100V-1,000V
- Productivity: ≥95%
- Power Factor: ≥0.98 (above 50% load)

Safety Standards

- IEC 61851 or GB/T 18487.1

- IP55 ingress protection
- IEC 60364 part 7-722 or GB/T 16895

Page 63 of 87
 - Automatic shut-off and safety features
- Protection against:
- Short-circuits and overloads
- Electric shocks and electrocution
- Overvoltage
Section:3 Accessibility

3.1 Doors

Doors Quantity, Direction and 1 wide door on Left side (Opposite to Driver's Side) aligned
A
interspacing in the middle of the bus

Door width= 1.2 m

Type will be inward sliding/double swing. Door Width is

defined as clear space excluding any grab handles on the
B Door size & type door. Door should not extend below the internal floor level of
the bus. Access door would be provided with heavy-duty
sealing to avoid ingress of dust into the passenger
compartment. Glazing material & glass in doors would be the
same as in the side windows.
Doors shall be electronically / electro - pneumatically
controlled and aligned with platform/kerb for level boarding
Door Opening and Closing (no steps). Actuation shall be via driver switch and passenger
C
requirements push buttons where applicable with master control for
simultaneous closure.

• Door position indicators on driver console. Obstruction

detection sensors that reverse door closure if passengers
or objects are in the doorway (effective until fully
closed).
• Warning signage and audible alarms during door
d Safety Provisions movements.
• Emergency exits provided as per international vehicle
standards.
• CCTV or door cameras with in-cab displays for safe door
operation (compatible with ITS requirements)

3.2 Ergonomics
Interior Free-Standing Height
a Minimum 2.1m to 2.4 m
(Front)
Section 4: Passenger Safety
4.1 Introduction
Passenger safety, speed, and secure movement while boarding, accessing or leaving seats, and
alighting are paramount to ensure service is attractive, timely, and instills passenger confidence.
4.2 Stanchions/handrails and Grab Handles

Page 64 of 87
 High-visibility contrasting colors, installed from floor to ceiling or seatback to ceiling as
appropriate. Fitted throughout vehicle length near aisles for standing passenger support. Height
designed for comfortable grip for passengers of all heights.
Over hang hand rails: Maximum height: 1900 mm from floor level, consistent with light rail
4.3
vehicle standards.
4.4 Knurling is not encouraged for general cleanliness and hygiene reasons.
Safety and Emergency Provisions:
• Emergency exits, including roof hatches.
• Fire extinguishers, emergency hammers, bells, alarms.
4.5 • Pneumatic doors switchable to manual during emergencies.
• CCTV/door cameras with in-cab displays.
• Clear passenger signage and instructions.
• Compliant with international safety standards.
Section 5: Passenger comfort and Use
5.1 Seating
Minimum 0.25 m² per standing passenger
a Passenger Area
0.35–0.40 m² per seated passenger
Ergonomically designed, durable, fire-retardant, water- and
b Seat design & material dust-proof. Seats withstand high-frequency daily use;
modular layout allows flexibility.
Minimum 1 wheelchair space with seat belt and anchorage
per module
Provisions for specially challenged
c At least 4 color-coded seats near doors for people with
people
disabilities, elderly, or specially challenged passengers
Manual pulldown ramp at each door for wheelchair access
Energy-efficient LED lighting throughout saloon. Minimum
5.2 Lighting Passenger Comfort
200 LUX at seat level. Even distribution in all modules.
Section 6: Design Features of Bus
6.1 Vehicle Drive / Control Steering on the right side
Designed for 16–20 hours daily operation in high-capacity
urban corridors. Capable of handling up to 120% of design
capacity, with average passenger weight ~68 kg. Frequent
6.2 Vehicle Design
starts/stops with average operational speed ~18–20 km/h,
maximum design speed ~70–80 km/h (electronically limited).
All components of heavy-duty urban standard.

Proven design adapted for local climate, urban infrastructure,

6.3 Vehicle Suitability
road conditions, and passenger demand.

Page 65 of 87
 Compliant with structural strength, stability, deflection,
vibration, crashworthiness, and roll-over protection
standards. Loads considered include:
• Static Loads
6.4 Vehicle Structure • Dynamic Loads
• Single/Double wheel bump loads
• Braking & acceleration loads
• Front impact loads
• Speed bump & pothole loads

Conforms to international code of practice. Modular body

6.5 Vehicle Body Design
allows flexibility for maintenance and passenger flow.

Multi-stage anti-rust/corrosion treatment for flooring, sides,

roof, undercarriage, bogies, and suspension components.
6.6 Anti-Corrosion Treatment
Designed to resist atmospheric corrosion, water, dust, and
road salts for 8+ years of service.
All exposed surfaces treated with corrosion-resistant and
flame-retardant coatings. Wheel housings designed to contain
6.7 Under Structure Treatment tyre/road debris and provide adequate clearance and
ventilation to prevent overheating of wheels/brakes.

Anti-slip, fire-retardant flooring with full sealing to prevent

6.8 Floor Treatment ingress of water, dust, or gases. Level-floor design ensures
step-free access.
The design of Driver Cabin would be such that it prevents
passenger-driver interaction in normal conditions, does not
6.9 Driver Cabin block the view of side mirrors and with proper air
conditioning inside. The design will be approved by the
Client.
Exterior mirrors or cameras on both sides for side/rear
visibility. Interior cameras allow monitoring of saloon for
6.10 Rear View Mirrors
passenger safety. Ensures standing passengers do not obstruct
driver sightlines.
Flame-proof, durable cabling. Positive terminals secured;
6.11 Electrical Wiring cables and conduits loomed for vibration resistance.

All structure, body, and panel-bending mode frequencies,

including vertical, lateral, and torsional modes, would be
sufficiently removed from all primary excitation frequencies
6.12 Treatment for Resonant Vibrations
to minimize audible, visible, or sensible resonant vibrations
during normal service.

Deflection under GVW: Fully loaded bus under static or crush load conditions shall not impair
6.13
vehicle operation, including doors, passenger escape mechanisms, and electrical/electronic systems.

Operational Life: Designed to operate 12 years or 1.2 million km, whichever occurs earlier, under
6.14
urban transit conditions.

Page 66 of 87
6.15 Materials As per internationally acceptable standards

Tinted, safety glass to reduce glare and enhance comfort. Tint

Front, Rear and Side Windows color and light transmission to be determined by the Client
6.16
Glass Windows should be durable, scratch-resistant, and integrate
with vehicle insulation.

Section 7: Propulsion / Power System

Electric traction motors designed for urban bus operation. Power rated to ensure required
7.1 acceleration, speed, and load performance without overheating. Motors optimized for high torque
at low RPM and efficient energy use over frequent stops/starts.
7.2 Ambient Conditions:
a Operating Temperature -5 to 50 degrees centigrade
b Humidity Level 5% to 100%
Dust stirred up from paved and unpaved roads, windblown
c Dust Level
dust, dust from construction activity near corridor.
d Altitude Level Over 700 m

Engine / traction motor and battery compartments insulated

Insulation / Compartment
7.3 to prevent heat and noise transfer to passenger saloon.
Separation
Bulkheads separate passengers from propulsion equipment.

Non-flammable or fire-resistant materials used in

motor/battery compartments carrying motors / batteries.
7.4 Protection against Fire
Heat-resistant partitions installed. Battery packs include
thermal runaway protection and fire suppression systems.
Air intake design ensures dust-free, filtered airflow to traction
motors, inverters, and batteries. Cooling systems (liquid or
7.5 Air Intake / Cooling forced-air) designed to maintain optimal operating
temperature under full load.

Heavy-duty electric or hybrid cooling systems with redundant

7.6 Cooling System circuits for traction motors, battery packs, and electronics.
Designed for continuous operation in urban conditions.
Section 8: Paint
All the structural members of the bus would be treated for corrosion prevention internally as well
as externally and painted wherever required.

8.1 Internal Paint

Multi-layer anti-corrosion coating on interior surfaces. Durable against daily wear and cleaning, with
12-year expected life. Color scheme to be decided by the Client
8.2 External Paint

Page 67 of 87
 Multi-layer anti-corrosion and UV-resistant coating. Durable for 12 years in urban exposure
conditions. Color scheme to be decided by the Client
All exposed surfaces of structural members (floor, roof, sides,
8.3 Overall Structural Protection underframe) should be treated internally and externally for
corrosion prevention.
Section 9: Color Scheme/ Graphics
Client-directed color scheme for exterior, interior, and doors. Reserved seating for persons with
disabilities, ladies, and senior citizens clearly marked. Vehicle branding and graphics in compliance
with bus corporate identity.

Section 10: Air Conditioning / Thermal Comfort

Saloon Temperature Control:
Maintain max 25°C to 28°C throughout the vehicle under:
• Hot ambient temperatures up to 50°C
• Cold temperatures down to -1°C
• 100% up to 90% humidity
• Dusty environments
10.1
• Vehicle loaded to 120% of the design capacity
• Frequent door operations (45 sec open/dwell/close) with 700–1200 m interstation distance

A temperature gauge with display of bus saloon temperature will be installed in driver’s cabin for
monitoring purposes.

Air curtains installed at all passenger doors to minimize heat/cool loss during boarding/alighting.
10.2 Minimum air flow 1000 ±50 m³/hr. Design accounted for in vehicle energy budget and power
management.
Section 11: Electronic system
The bus architecture should be compatible with
ITS and Vehicle Tracking System (VTS). There
11.1 Electronics/Telematics /VTS requirement
should be provision on the bus for installation of
Driver's console for Bus Scheduling System
The vehicle should have three (front, rear, left side)
electronic route destination boards -LED based
(day light viewable) with PC interface or
11.2 Destination Boards equivalent with suitable matrix size. Operator will
make all necessary arrangements to program,
control and display messages in English and Urdu
languages
Minimum one LCDs of suitable dimensions for
clear visibility to all passengers

Complete sound system for noise free

announcements (pre-recorded and live) equipped
11.3 Passenger Information System (PIS)
with mics clearly audible to all passengers. One
exterior speaker for exclusive use of passengers
outside the bus

PIS shall also receive display information and

Page 68 of 87
 voice announcement commands from the onboard
GPS vehicle control module based on stored
memory on the bus.

Display and Audio system on the bus must have

communication interfaces to receive audio/video
data from multiple sources as mentioned above

Minimum five cameras with recording facility.

One camera installed in Driver's Cabin. Second on
the front of bus and third camera on main access
door respectively. The camera on access door shall
be equipped with passenger counting system
during entry and exit.

Two cameras on front and back of the bus to record

the road view during operations. The location of
11.5 Surveillance Cameras
cameras should be such as to have maximum
possible perspective. The cameras on main access
doors must fully cover the fare validation system
area to record evidence of fare evasion if any.

Operator should have set up to download video

data from each bus on daily basis and retain for a
period of no less than 7 15 days

Controller Area Network (CAN) module must be

capable of providing following data
• Acceleration,
• Deceleration,
• Breaking (All kinds of Break),
• Gear shifting, (Not required in case of
Manual Gear Shifting)
• Fuel information,
• Engine RPM,
• Bus speed,
• Doors control (open/close) information,
• Bus saloon temperature data/information,
11.6 Controller Area Network (CAN) Module
• Motor data/information,
• Battery data/information.

The CAN module manual shall be in English with

proper identification of wire and terminal
numbers/tagging as per actual installed in the bus.
Provide detailed information on the protocol used
in CAN module and its compatibility factor.

The information should be accessible after

integration of CAN Module with ITS system to be
provided by the Client

Page 69 of 87
 ANNEXURE-E: PERFORMANCE SECURITY FORMAT

Issuing Authority:
Date of Issuance:
Date of Expiry:
Claim Lodgment Date:
WHEREAS [Name and Address of the Operator] (hereinafter called "the Operator") has agreed to supply
the Services and render the Services against Tender Name (hereinafter called "the Contract") for the
Contract Value of PKR (in figures ____________________) (in words
___________________________________).
AND WHEREAS it has been stipulated in the Tender Document that the successful Operator shall furnish
Performance Security, within fifteen (15) working days of the receipt of the Acceptance Letter from the
Client, in the form of a Bank Guarantee, issued by a scheduled bank operating in Pakistan, as per the
format provided in the Tender Document or in another form acceptable to the Client, valid from the date
of issue until all obligations have been fulfilled in accordance with the Contract;
AND WHEREAS [Name of the Bank] having registered office at [Address of the Bank] (hereinafter called
"the Guarantor") has agreed to give the Operator a Guarantee;
THEREFORE the Guarantor hereby affirms to bind himself, his successors and his assigns to the Client,
for the sum of PKR (in figures ____________________) (in words
___________________________________) and undertakes to pay to the Client, upon receipt of his written
demand(s), any sum(s) as specified by him, not exceeding the above limit in aggregate, without cavil /
argument and without the Client having to substantiate / prove or to show grounds / reasons for such
claim(s), on the occurrence of any / all of the following conditions:
1. If the Operator commits a default under the Contract;
2. If the Operator fails to fulfill any of the obligations under the Contract;
3. If the Operator violates any of the provisions of the Contract.
Provided that the Client shall specify the occurred condition(s) owing to which the said sum is due to him.
And further provided that any demand(s) / claim(s) from the Client shall reach the Guarantor within thirty
working days after the expiry of the Guarantee.
This guarantee shall remain valid up to ___________________ or until expiry of warranties or all
obligations have been fulfilled in accordance with the Contract, whichever is later.
Date this ________________day of 20__.
GUARANTOR
Signature __________________
CNIC # __________________
Name __________________
Designation __________________
Address __________________

Page 70 of 87
TECHNICAL PROPOSAL SUBMISSION - STANDARD FORMS
Technical Proposal Standard Forms shall be used for the preparation of the Technical Proposal as required
in this Request for Proposal. The Bidder has to provide information using the forms provided in this section
along with other requirements where mentioned. The Client reserves the right to request additional
information for clarification or further establishment of information provided.

FORM TECH-0 Cover Letter

FORM TECH-1 Technical Proposal Submission Form

FORM TECH-2 Joint Venture Details

FORM TECH-3 Details Required for Technical Evaluation

FORM TECH-4 Financial Strength

FORM TECH-5 Power of Attorney

FORM TECH-6 Undertaking

FORM TECH-7 Integrity Pact

FORM TECH-8 Affidavit for Non-Blacklisting

Page 71 of 87
 FORM TECH-0 COVER LETTER
___________________________________________________________________________________

[Date]
To
(Name and address of Client)

Sub: ________________________________________________.

Dear Sir,

a) Having examined the tender document and Appendixes we, the undersigned, in conformity with
the said document, offer to provide the said items on terms of reference to be signed upon the award
of contract for the sum indicated as per financial bid.

b) We undertake, if our proposal is accepted, to provide the items/services comprise in the contract
within time frame specified, starting from the date of receipt of notification of award from the client
Department / Office.

c) We agree to abide by this proposal for the period of ____ days (as per requirement of the Operation)
from the date of bid opening and it shall remain binding upon us and may be accepted at any time
before the expiration of that period.

d) We hereby irrevocably agree to execute a contract in the form to be provided by [insert name of
the Client], which shall incorporate all agreements and undertakings contained herein, without any
alterations, modifications, or amendments to the terms and conditions set forth in the tender
documents.
e) Unless and until a formal agreement is prepared and executed this proposal together with your
written acceptance thereof shall constitute a binding contract agreement.
f) We understand that you are not bound to accept a lowest or any bid you may receive, not to give
any reason for rejection of any bid and that you will not defray any expenses incurred by us in
biding.
g) We would like to clearly state that we qualify for this work as our company meets all the criteria
indicated in your tender document. The details are as under:

_________________________

Authorized Signatures with Official Seal

Page 72 of 87
 FORM TECH-1 TECHNICAL PROPOSAL SUBMISSION FORM
___________________________________________________________________________________

[ Date]
To _(Name and address of Client / Client)_

Dear Sir,
We, [Bidder's Name], hereby submit our Proposal in response to the Request for Proposal (RFP) /
Tender Document titled [insert title of assignment] dated [insert date] issued by [Client's Organization]. We
are pleased to offer our services in accordance with the requirements outlined in the RFP document.. We
are hereby submitting our Proposal, which includes the Technical Proposal and the Financial Proposal.

We undertake, if our Proposal is accepted, to provide the services against the tender named_(insert
title of assignment)

We hereby declare that we have read and understood the terms and conditions of the RFP document
and our Proposal is in compliance with the same.

We also confirm that the Government of Pakistan / Punjab has not declared us ineligible on charges
of engaging in corrupt, fraudulent, collusive or coercive practices. We furthermore, pledge not to indulge
in such practices in competing for or in executing the Contract, and we are aware of the relevant provisions
of the Proposal Document.

We understand you are not bound to accept any Proposal you receive.

We remain,
Yours sincerely,

Authorized Signature

(In full and initials)

Name and Designation of Signatory

Name of Firm

Address

Page 73 of 87
FORM TECH-2 JOINT VENTURE DETAILS
___________________________________________________________________________________

To be filled in case of Joint Venture only

Name of Member Lead Member / Associate Short description of the role of

Member Member

Page 74 of 87
 FORM TECH-3 DETAILS REQUIRED FOR TECHNICAL EVALUATION
___________________________________________________________________________________

The Bidder, and all partners jointly in the case of a Joint Venture, shall complete the following data form,
providing supporting documentation as specified in Annex A. The Client reserves the right to request
additional information to substantiate the values or information submitted by the Bidder against any
criteria.

Sr No. Criteria Enter Value/information

Number of routes (urban and intercity) operated successfully

1
for a period of no less than 01 year

2 Maximum Bus Fleet operated and maintained

At least one year Operational Experience of Urban Transport

3
in Multan

Total number of human resources managed by the company

4
related to bus operations and maintenance

Number of years of bus operations (Bus Operations

5
including but not limited to Urban and Intercity)

Average Annual Turnover in last three years in PKR

6
Millions

Net Worth in Last Year in PKR Millions (Total Assets -

7
Total Liabilities)

CURRENT RATIO (Ratio of current assets of the firm to its

8
current liabilities in the last Fiscal Year)

DEBT RATIO (ratio of total liabilities to total assets in the

9
last Fiscal Year)

Page 75 of 87
 FORM TECH-4 FINANCIAL STRENGTH
___________________________________________________________________________________

The following financial data form shall be filled out by the Bidder; and by all partners in case of a Joint
Venture and along with one summary form for all partners.

Information from Balance Sheet:(In PKR) for the last Fiscal Year
(1) Total Assets
(2) Current Assets
(3) Total Liabilities
(4) Current Liabilities
Information from Income Statement: Total Revenue (including subsidy from the Government if any)
for last three (03) applicable Fiscal Years: (In PKR)
(5) First Year
(6) Second Year
(7) Third Year

Current Ratio (2) / (4)

Debt Ratio (3) / (1)
Average Annual Turnover [(5) + (6) + (7)] / 3

Provide information on current or past litigation or arbitration over the last three (3) years as shown in
the form below if any:-
Year Matter in Dispute Value of Award Against the Bidder
(USD)

Bidder has to provide copies of the original audited financial statements for the last three financial years.
In case the currency used in financial audited statements is not PKR, use the PKR equivalent figures
required in the this Form Tech-4 worked out as follows:
(i) The exchange rates for conversion will be sourced from [Link].
(ii) For assets and liabilities, exchange rate of closing date of Balance Sheet will be used.
(iii) For Income Statement, the average of the exchange rates for the relevant year will be used.
by using the average exchange rate for the relevant time period obtained from [Link]. Where the financial
statements are not in English, attested and notarized English-copies or in form of Foreign Apostille
Certificate, of the Income Statement (and Statement of Other Comprehensive Income), Balance Sheet,
Statement of Cash Flows and Statement of Shareholders’ Equity must be provided.

_________________________

Authorized Signatures with Official Seal

Page 76 of 87
 FORM TECH-5 POWER OF ATTORNEY
___________________________________________________________________________________

(On a Legal / Revenue Stamp Paper of PAKISTAN of the requisite value. In case of foreign firms, on
letterhead signed by authorized person bearing company stamp)

We [name of the company and address of the registered office] do hereby appoint and authorize Mr. / Ms.
(full name and residential address) bearing National Identity Card (CNIC) of PAKISTAN OR equivalent
as in Bidder’s country of origin. (Ref No_______, copy enclosed) who is presently engaged with us and
holding the position of ____________, as our attorney, to do in our name and on our behalf, all such acts,
deeds and things necessary in connection with or incidental to our proposal for [Name of the Tender] in
response to the tenders invited by the Punjab Masstransit Authority including signing and submission of all
documents and providing information/responses to Punjab Masstransit Authority in all matters in
connection with our Bid.

We hereby agree to ratify all acts, deeds and things lawfully done by our said attorney pursuant to this
Power of Attorney and that all acts, deeds and things done by our aforesaid attorney shall and shall always
be deemed to have been done by us.
Dated this _____ day of ____ 20__
For _________________________
(Signature)
(Name, Designation and Address)

Accepted
(Signature)
(Name, Title and Address of the Attorney)
Date:

____________________________________________________________________________

Instructions for preparation of power of attorney

a) To be executed by an authorized representative of the bidder.
b) The mode of execution of the Power of Attorney should be in accordance with the procedure, if any, laid down by
the applicable law and the charter documents of the executants and when it is so required the same should be
under common seal affixed in accordance with the required procedure.
c) Also, wherever required, the Bidder should submit for verification of the extract of the charter documents and
documents such as a resolution/power of attorney in favor of the Person executing this Power of Attorney for the
delegation of power hereunder on behalf of the Bidder.
d) In case the Application is signed by an authorized Director / Partner or Proprietor of the Applicant, a certified
copy of the appropriate resolution / document conveying such authority may be enclosed in lieu of the Power of
Attorney.

Page 77 of 87
 FORM TECH-6 UNDERTAKING
___________________________________________________________________________________

(On a Legal / Revenue Stamp Paper of PAKISTAN of the requisite value. In case of foreign firms, on
letterhead signed by authorized person bearing company stamp)

It is certified that the information furnished herein and as per the document submitted is true and
correct and nothing has been concealed or tampered with. We have gone through all the conditions
of tender and are liable to any punitive action for furnishing false information / documents.

Dated this _____ day of ____________________ 20__

Signature

(Company Seal)
__________________
In the capacity of

Duly authorized to sign bids for and on behalf of:

Page 78 of 87
 FORM TECH-7 INTEGRITY PACT
___________________________________________________________________________________

(On a Legal / Revenue Stamp Paper of PAKISTAN of the requisite value. In case of foreign firms, on
letterhead signed by authorized person bearing company stamp)

DECLARATION OF FEES, COMMISSIONS AND BROKERAGE ETC. PAYABLE BY THE

SUPPLIERS/CONTRACTORS OF GOODS, SERVICES & WORKS

[Name of bidder / supplier] hereby declares its intention not to obtain or induce the procurement of any
contract, right, interest, privilege or other obligation or benefit from Government of Punjab or any
administrative subdivision or agency thereof or any other entity owned or controlled by it (GoPb) through
any corrupt business practice.
Without limiting the generality of the foregoing, [Name of bidder / supplier] represents and warrants that it
has fully declared the brokerage, commission, fees etc. paid or payable to anyone and not given or agreed
to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly
through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director,
promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder’s fee or kickback,
whether described as consultation fee or otherwise, with the object of obtaining or including the
procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from
GoPb, except that which has been expressly declared pursuant hereto.
[Name of bidder / supplier] certifies that it has made and will make full disclosure of all agreements and
arrangements with all persons in respect of or related to the transaction with GoPb and has not taken any
action or will not take any action to circumvent the above declaration, representation or warranty.
[Name of bidder / supplier] accepts full responsibility and strict liability for making any false declaration,
not making full disclosure, misrepresenting facts or taking any action likely to defeat the purpose of this
declaration, representation and warranty. It agrees that any contract, right, interest, privilege or other
obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and
remedies available to GoPb under any law, contract or other instrument, be voidable at the option of GoPb.
Notwithstanding any rights and remedies exercised by GoPb in this regard, [Name of bidder / supplier]
agrees to indemnify GoPb for any loss or damage incurred by it on account of its corrupt business practices
and further pay compensation to GoPb in an amount equivalent to ten time the sum of any commission,
gratification, bribe, finder’s fee or kickback given by [Name of service provider/operator] as aforesaid for
the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other
obligation or benefit in whatsoever form from GoPb.

_________________
Signature & Stamp

Subscribed and sworn to me this ________ day of _____ 20__

Page 79 of 87
 FORM TECH-8 AFFIDAVIT FOR NON-BLACKLISTING
___________________________________________________________________________________

(On a Legal / Revenue Stamp Paper of PAKISTAN of the requisite value. In case of foreign firms, on
letterhead signed by authorized person bearing company stamp)

In response to the Tender Document for [Tender Name] We hereby solemnly declare that presently [Name
of Bidder / Supplier] is having unblemished record and is not presently blacklisted on any grounds
whatsoever by any Government entity (Federal, Provincial, Local Body) or Public Sector Organization in
the country of origin and Pakistan.

It is understood that if this declaration is found to be incorrect for [Name of Bidder / Supplier] or any
member in case of Joint Venture, then without prejudice to any other action that may be taken, our
Tender Security shall be forfeited in full and our bid shall be cancelled.

Dated this _____ day of ____________________ 20__

Signature

(Company Seal)
__________________
In the capacity of

Duly authorized to sign bids for and on behalf of:

Page 80 of 87
 FINANCIAL PROPOSAL SUBMISSION - STANDARD FORMS

Financial Proposal Standard Forms shall be used for the preparation of the Financial Proposal as required
in this Request for Proposal.

FORM FIN-1 Financial Proposal Submission Form.

FORM FIN-2 Price Table

FORM FIN-3 Price Details-A

FORM FIN-4 Price Details-B

FORM FIN-5 Tender Security Format

Page 81 of 87
 FORM FIN-1 FINANCIAL PROPOSAL SUBMISSION FORM
___________________________________________________________________________________

[Location, Date]

To _(Name and address of Client / Client)_

Dear Sir,
We, the undersigned, offer to provide the services against the tender named_(Insert title of
assignment)_ in accordance with your Request for Proposal dated _(insert date)_ and our Technical
Proposal. Our attached Financial Proposal is for the sum of PKR (insert amount in words and figures)_.
This amount is inclusive of all applicable taxes as per Laws of the Government of Pakistan, but is exclusive
of Sales Tax on Services which shall be added by the Client over and above the offered amount, as
applicable/required under the relevant Tax Laws, to arrive at the Contract Price. Accordingly, the Contract
Price shall be subject to adjustments for change in rate of Sales Tax on Services as and when applicable.

Our Financial Proposal shall be binding upon us, up to expiration of the validity period of the
Proposal

We also declare that the Government of Pakistan / Punjab has not declared us or any Sub-Operators
for any part of the Contract, ineligible on charges of engaging in corrupt, fraudulent, collusive, or coercive
practices. We furthermore, pledge not to indulge in such practices in competing for or in executing the
Contract, and are aware of the relevant provisions of the Proposal Document.

We understand you are not bound to accept any Proposal you receive.

Signed
In the capacity of:
Duly authorized to sign the proposal on behalf of the Applicant.
Date:

Page 82 of 87
 FORM FIN-2 PRICE TABLE
___________________________________________________________________________________

Sr Item PKR
No

Provision of services on a service-based model for 12 years including

supply, operation & maintenance of 100 brand new fully electric 9m
1 Z
buses and all allied components required to successfully deliver the
services along with all expenditure such as manufacturing, (In numbers and words)
procurement, freight, duties, taxes, insurances, depreciation, interests,
staff salaries, tyre, lubricants, spare parts etc.

Notes to the Price Table:

1) Lowest value of “Z” will determine the successful bidder, provided mandatory requirements are met and bidder
has qualified technical evaluation successfully.

2) No advance payments will be made. Contract Payment will be made on monthly basis against plied
kilometers as per terms and conditions of the Contract

3) The quoted price is inclusive of all applicable taxes as per Laws of the Government of Pakistan, but is
exclusive of Sales Tax on Services which shall be added by the Client over and above the offered
amount, as applicable/required under the relevant Tax Laws, to arrive at the Contract Price.
Accordingly, the Contract Price shall be subject to adjustments for change in rate of Sales Tax on
Services as and when applicable.

Date ___________
Signature of authorized person
Name:
(Company Seal)
__________________
In the capacity of Duly authorized by

Note: No cutting or overwriting is allowed. Any cutting or overwriting will lead to rejection of the financial bid .

Page 83 of 87
 FORM FIN-3 PRICE DETAILS-A

COMPUTATION OF Z

Year O&M Rate Investment Rate Non-Excess Km Rate Annual Price

(A) (B) (C = A+B) (D = C x 100 4 x 60,000)
PKR/ Km PKR/ Km PKR/ Km PKR
1 X

2 X

3 X

4 X

5 X

6 X

7 X

8 X

9 X

10 X

11 X

12 X

TOTAL (T) = Sum (D Year 1 to D Year 12)

RESIDUAL VALUE OF BUS, CHARGERS AND ALLIED EQUIPMENT /

MACHINERY (RV) =

Z= T – RV

Note:
• The RV shall be adjusted from each monthly invoice as per the following formula
Monthly Adjustments of RV = (RV/144 244)
• O&M Rate (X) shall remain subject to adjustments as per provisions in Annexure-C
• The Investment Cost shall be distributed in 5 or more number of years. The per kilometer
Investment rate for any Contract Year shall not exceed a variation of +10% over the preceding
Contract Year in first 5 years.

Page 84 of 87
BREAKUP OF RESIDUAL VALUE (RV)

Sr. No Item Residual Value of Item

1 100 electric buses

2 Slow and Fast Chargers

Other allied equipment / machinery made
3 available by the Operator
Total RV

Note:
• The quoted Residual Value shall represent the estimated fair market value of the assets after
completion of the Contract Period
• Upon expiry of the Contract Period, the Client shall have the first right, but not the obligation,
to procure all or part of the assets deployed under this Contract at the Residual Value quoted by
the Private Party in its Financial Proposal.
• The Client can purchase the assets by notifying the Operator 3 months before contract expiry or at
any other time agreed by the parties, paying the Residual Value. If the option isn't exercised, the
Operator can make use of the assets as they see fit.

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 FORM FIN-4 PRICE DETAILS-B

BREAKUP OF O&M Rate (X)

Sr. No CATEGORY RATE IN PKR / KM

1 Routine Maintenance RM

2 Periodic Maintenance PM

3 Tyres T

4 Lubricants / Other Fluids L

5 Salaries S

TOTAL = X = RM+PM+T+L+S

EXCESS-KILOMTER RATE (Y)

RM + PM + T + L = _____________Y_______________

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 FORM FIN-5 TENDER SECURITY FORMAT
_____________________________________________________________________________________

WHEREAS [Name and Address of the Bidder] has submitted Tender against _(Insert title of assignment)_
(hereinafter called "the Tender") to the Punjab Masstransit Authority 5th Floor, Arfa Software Technology
Park, 346-B, Ferozepur Road, Lahore (hereinafter called "the Client")

AND WHEREAS [Name of the Bank] having registered office at [Address of the Bank] (hereinafter called
"the Guarantor") has agreed to give the Bidder a Guarantee;
THEREFORE the Guarantor hereby affirms to bind himself, his successors and his assigns to the Client,
for the sum of PKR (in figures ____________________) (in words
___________________________________) and undertakes to pay to the Client, upon receipt of his written
demand(s), any sum(s) as specified by him, not exceeding the above limit in aggregate, without cavil /
argument and without the Client having to substantiate / prove or to show grounds / reasons for such
claim(s), on the occurrence of any / all of the following conditions:
1. If the Bidder withdraws the Tender during the period of the Tender validity specified in the Tender
Documents; or
2. If the Bidder does not accept the corrections of his Total Tender Price; or
3. If the Bidder, having been notified of the acceptance of the Tender by the Client during the period
of the Tender validity, fails or refuses to furnish the Performance Security, in accordance with the
Tender Document.

Provided that the Client shall specify the occurred condition(s) owing to which the said sum is due to him.
Provided further that any demand(s) / claim(s) from the Client shall reach the Guarantor within thirty
working days after the expiry of the bid validity period.

This guarantee shall remain valid up to ___________________ or until furnishing of the Performance
Security, whichever is earlier.

Date this ________________day of 20___.

GUARANTOR
Signature __________________
CNIC # __________________
Name __________________
Designation __________________
Address __________________

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