Protection Program Manager
About the Job
Open Position: 1
Duration of Contract: December 31. 2026
JOB SUMMARY
The Protection Program Manager (PM) is responsible for oversight of
Protection program implementation and mainstreaming protection principles
in the Samaritan’s Purse program, thereby improving the safety, access and
dignity within the programming. The Protection PM will be the budget
manager and responsible for the successful implementation of all activities
while also representing Samaritan’s Purse Ethiopia (SPE) in all clusters,
coordinating interventions with other actors to ensure appropriate responses
to identified protection concerns or issues such as safeguarding and
protection against sexual exploitation and abuse (PSEA). Under the
supervision of the Deputy Area Coordinator, the PM will undertake the
following tasks:
The Protection Program Manager will oversee the implementation of
psychosocial support services, Safe Spaces for women and girls, peer
support groups, and trauma-informed training for community and partners in
Hitsats IDP camps. The role ensures integration of protection principles with
organization objectives, strengthening community protective environments
while coordinating with clusters, government authorities, and partners
KEY RESPONSIBILITIES
Oversee establishment and operation of Safe Spaces, ensuring accessibility,
confidentiality, and survivor-centered support.
Supervise caregivers and volunteers, ensuring adherence to Ethiopia
Protection Cluster Minimum Standards.
Guide trained community leaders in forming and sustaining peer support
groups using Healing Wounds of Trauma and Psychological First Aid
approaches.
Provide coaching and monitoring to ensure quality psychosocial support
delivery
Coordinate with partners to train community leaders on trauma-informed care
and GBV prevention (SASA! curriculum).
Oversee recreational and life-skills sessions for children and adolescents,
ensuring activities are trauma-informed
Ensure survivors identified in Safe Spaces receive confidential referrals to
MMUs or advanced medical care.
Manage small-scale survivor support funds for travel and treatment.
Integrate Community Feedback and Response Mechanisms (CFRMs) into
program design and adaptation.
Facilitate FGDs with women, youth, and community leaders to inform ongoing
programming.
Lead the Protection and MHPSS component of SPE programs including child
protection and gender-based violence (GBV) programming and community-
level psychosocial support (PSS) as well as professional counseling
Providing training of beneficiaries and staff on protection principles and
prevention of GBV and PSEA, ensuring both beneficiaries and staff are aware
of, and are capable of responding to sexual and gender-based violence (SGBV)
and child protection (CP).
Provide technical support to ensure quality referrals and information
dissemination, protection case management, individual protection assistance,
are in line with international best practices.
Technically lead Protection and MHPSS needs assessments and identify risks
and vulnerabilities, including those related to gender, age, and diversity.
Support sectors program staff to mainstream protection in their activities
through the provision of training.
Ensure the safeguarding and reporting policy is communicated to and
understood by program participants and relevant community members (through
ongoing, age-appropriate, contextualized verbal and/or written information
shared in local language.)
Develop protection Information Education and Communication (IEC) materials
and learning aids for the community facilitators and contribute to the
contextualization of protection tools and guidelines according to SP,
international standards and best practices.
Ensures opportunities are in place for safe, confidential reporting and
community feedback with mechanisms to ensure accountability. Record the
complaints made and proactively address the recorded complains in
coordination with protection lead and senior leadership team in the head office.
Promote an environment of respect and trust with program participants and
community members, both at the office and in the field site.
Perform other assigned tasks
About You
EDUCATION / EXPERIENCE NEEDED
Masters Degree in Sociology, Psychology, International Humanitarian Law,
Social Work, Development Management or other related field preferred
2-3 years related field experience, including Protection and/or MHPSS program
design and management for Masters holders
Bachelor Degree in Social Work, Development Studies, Sociology, Social
Work, Law or other related field required
4 – 5 years related field experience
Background in counseling vulnerable populations
Strong knowledge of standards and guidelines for MHPSS, GBV, and CP
programming, coordination, and data management
Experience with case management services
Experience supporting skills building and capacity strengthening skills,
including training/ facilitation skills and techniques for accompaniment and
mentoring to a range of audiences
Experience working with local partners and community mobilization preferred
Experience with participatory, community-led programming approaches,
including strategies for supporting the participation of women, girls and
potentially marginalized/ at-risk groups
LANGUAGE
Proficiency in English and Amharic
Knowledge of the regional language required
Knowledge of any other national language is a plus
SKILLS REQUIRED:
To perform this job successfully, an individual must be willing to abide by
Samaritan’s Purse’s code of conduct and understand the principals of
Samaritan’s Purse’s Statement of Faith, as well as be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Attention to detail, anticipation and follow up are core values of the job function
while maintaining the highest levels of confidentiality regarding contracts and
salaries.
Possesses strong organizational and problem-solving skills within a fast-paced
environment.
Must be a self-starter and internally driven to success and hard work.
Committed to the SP values and ethics.
Understanding of humanitarian principles and practices
In-depth knowledge of international protection programming standards in
humanitarian contexts, particularly Gender Based Violence, Psychosocial
Support, Protection mainstreaming including familiarity with sector standards
and best practice approaches
Understanding of safeguarding and do-no-harm principles, and how these
interact with protection mainstreaming programming and risk mitigation
strategies in humanitarian settings
Strong interpersonal skills and display evidence of good leadership and
influencing skills.
Ability to interact professionally with culturally and linguistically diverse staff and
clients.
English and Amharic fluency required
Excellent written and oral communication skills and be comfortable participating
both as an effective contributor and a listener in-group setting which include
senior staff.
Well-organized, resourceful, effective, and efficient at coordinating multiple
resources to get things done and must have proven track record of successfully
working on multiple tasks at once and foresees and plan around obstacles.
Demonstrated sensitivity in diverse, cross-cultural settings.
Strong knowledge of trauma-informed care approaches (Healing Wounds of
Trauma, Psychological First Aid).
Experience managing Safe Spaces for women and girls, including GBV
prevention and survivor-centered support.
Ability to train and mentor community leaders and community facilitators in
psychosocial and protection programming.
Competence in coordinating with Protection Cluster, Women & Children Affairs
Association, and local authorities.
Strong facilitation skills for life-skills and recreational activities for
children/adolescents.
Proven ability to manage multi-sectoral interventions (Protection, Ministry, GBV,
PSS) in complex humanitarian settings.
Strong knowledge of trauma-informed care approaches (Healing Wounds of
Trauma, Psychological First Aid).
Any other task as assigned
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists. Ability to
interpret a variety of instructions furnished in written, oral diagram, or
schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must
be met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to
use hands to finger, handle, or feel and talk or hear. The employee
frequently is required to stand, walk, sit, and reach with hands and arms. The
employee is occasionally required to climb or balance; stoop, kneel, crouch,
or crawl; and taste or smell. The employee must frequently lift and/or move
up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific
vision abilities required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed
to outside weather conditions, extreme cold, and extreme heat. The
employee is occasionally exposed to wet and/or humid conditions; moving
mechanical parts; high, precarious places; fumes or airborne particles; risk of
electrical shock; risk of radiation; and vibration. The noise level in the work
environment is usually moderate. Position could require extensive travel in
and out of the field.
SAFEGUARDING COMMITMENTS
The employee is required to carry out his/her duties in accordance with
Samaritan’s Purse Safeguarding policy and Christian Code of conduct.
Any candidate offered a job with Samaritan’s Purse will be expected to sign
Samaritan’s Purse’s Safeguarding Policies and Christian Code of Conduct as
part of their contract of employment and agree to conduct themselves in
accordance with the provisions of these documents
Requirement Skill
Attention to detail
Strong analytic problem-solving skills.
Desired Skill
Attention to detail
Ability to train and raise awareness among site personnel.