Role profile
Role title: Squad: Software Specialist (Developer) Function: IT & Billing
Band: H Sub-function: SGSE
Reports to: Location: Dar es Salaam
Tribe: COPS Squad: RPA
Role purpose:
The RPA developer will work cross-functionally with business operations and business analysts to create
and optimize workflow processes. The incumbent will also lead initiatives related to designing and
managing workflow automation projects, testing and fixing bugs. To be successful,experience in
technologies including UiPath and Automation Anywhere will be required
Key accountabilities and decision ownership: Core competencies, knowledge and experience
• Design, develop, and test automation [max 5]:
workflows • Agile and lean programming and
• Reviewing the code and the design and development of software systems in Web-
also providing expertise in the scale environments
development, and integration of systems • Backlog item estimation
• Work with Business Analysts, Scrum
• Unit, integration, smoke and static code
analysis testing
Masters, QA Analysts, Product Owners,
• experience working on Robotic Process
and other cross-functional resources to Automation (RPA) w/one of market leading
define and deliver business impacting RPA platforms: UI Path, Automation
projects. Anywhere, and/or Blue Prism
• Configuring new automation with efficient • Software incident and problem management
and easily understandable automation • Expertise in multiple programming and
tools markup languages, such as HTML, CSS,
• Collaborate with development team JavaScript, Java, Ruby, SQL, XML, JSON,
YAML, C, Golan and Python, and paradigms
members to ensure proper
such as object-oriented-, even-driven-,
implementation and integration of the procedural-, functional-, and declarative
solutions. programming.
• Support deployments or troubleshoot • Must have knowledge of the following
production issues outside of work hours databases i.e. MariaDB, MySQL, MongoDB.
and participate in an on-call rotation as- • Vast knowledge of Operating systems such as
needed. LINUX etc.
• Maintain/Improve current knowledge of • Continuous integration and continuous
delivery methodologies and tools
relevant technologies and business
• DevOps culture, processes, and tools
processes.
• Cloud-native architectures, including public
• System Management: Proactively monitor
cloud PaaS / IaaS, micro-services
System performance and ensure architectures, API
Availability of services is above 99.999% • Flexibility to deal with changing projects and
priorities in a short space of time
C2 General
• System Security and Compliance: Ensure • Strong problem-solving skills and ability to
all Charging Infrastructure and learn new methods and processes
Applications are well secured and all • Strong communications skills, with the ability
products and service integrations align to distil difficult technical concepts into
simple and actionable modules
with policies, processes and best
• Strong time-management skills, with the
practices also Perform checklists and
ability to juggle multiple balls, and
User reviews as assigned by line Manager. comfortable working under pressure
• Self-Development: Being up to date with • Good understanding of the business
technology capability / user journey, wider organizational
goals, and desired product business
outcomes
• Understanding of both the current
Telecommunications and digital services
market and emerging business and
technology trends
Must have technical / professional qualifications:
• Bachelor’s Degree in Computer Science,
Information Systems, Business
Administration, or other related field
• Experience working with agile methodologies,
such as Scrum, Kanban, XP, LSD, and FDD
• 2+ years experience in programming
languages such as visual basic, C#, C/C++,
Python, ASP, PHP, Java
• Experience working in cloud-native
environments
• Experience developing and consuming APIs
• Professional experience and knowledge of the
telecommunications industry preferred
• Hands on experience on RPA tools and
cognitive platforms such as UiPath, Blue
Prism, Automation Anywhere, etc. UiPath
experience is highly preferred
C2 General