HOSPITALITY MANAGEMENT

2nd Semester
A.Y. 2024-2025

Course Title: Professional Development and Applied Ethics

Course Code: PRODEV
Course Description: This course describes the skills, knowledge and performance outcomes
required to develop the ability of students to become professionals in their field by
understanding the ideas of improving one’s personality and ways on how they are going to be
valued in the business industry by means of presenting their ideas like company meetings,
professional networking, interviews and through proposals of services considering the proper
collaboration to their associates and portraying professional business ethics. It also teaches
writing skills and emphasize in verbal communication and preparation of plans that requires
them to research career options and company potentially and stability to develop a strong and
effective career pathway.

Coverage: Final
Topic/s:
1. Job-Readiness & Career Pathways
a. Competencies Essential in the Workplace
b. The Potentials Sought by Industries

2. Writing the Best Cover Letter and Resume

a. Cover Letters vs. Application Letters
b. The Rudiments of Preparing a Cover Letter
c. Types of Application Letter and Cover Letter
d. Pointers in Writing an Application Letter
e. Communication Skills on Your Resume
f. Communication Skills on Your Cover Letter
g. Preparing the Resume
h. Building an Effective and Credible Resume

3. Preparing for the Job Interview

a. The Job Interview
b. Understanding the Interview Process
c. Do’s and Don’ts During Job Interviews
d. Interview Evaluation Sample

Learning Objectives:

a. Understand the significant of job readiness;

b. Increase understanding of career readiness;
c. Be aware of the skills being sought by industries;
d. Explain what are soft skills and its role in job readiness; and
e. Identify the competencies essentials in the workplace.
f. Familiarize oneself with the requirements of job search;
g. Construct a relevant resume o curriculum vitae;
h. Expound on the pointers in writing an application letter;
i. Write a good and efficient cover letter; and
j. Identify the differences between types of application and cover letters.

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 k. Learn about the purpose of a job interview;
l. Understand the processes involved in job interviews;
m. Identify the ways to prepare for the interview;
n. Explain the do’s and don’ts in a job interview; and
o. Enumerate ways to gain edge over other applicants through the interview process.

To do list/Activities:
1. Readings
a. Job-Readiness & Career Pathways
b. Writing the Best Cover Letter and Resume
c. Preparing for the Job Interview
2. Answer the essay questions each topic. Please see attached document on how to write
your answer.
3. Take quiz 1, and quiz 2. Please see attached document on how to write your answer.
4. Self-paced Activity. Please see attached document on how to write your answer.

Topic 1: Job-Readiness & Career Pathways

Lecture Discussion

Introduction:

Getting a job is not as simple as one, two, three… undergoing the rudiments as applying,
talking the exams, being interviewed among all other requisites. Demands not only patience but
intellectual, physical and emotional preparation.
Before one decides to splurge in the world of work, preparations should be considered as
imperative. One has to identify strengths and weaknesses, interests and motivations. An
understanding of one’s traits and personality preferences are also critical for career success.
An individual can initiate ways to determine what he desires for his career before starting
to search for feasible work opportunities that will be aligned to one’s innate abilities, knowledge
and skills.

Understanding Keywords

Job readiness
Career Pathway
Training Programs
Competencies
Competitive Advantage

A. Job Readiness and Career Pathway

Job readiness training involves 21st-century skills training is integral to success in the
workplace. Career readiness includes learning the ins and outs of searching for the right job,
preparing the perfect resume and mastering the skill for interviews. Learn about the value and
the essentials of a job as employers prefer soft skills as a very important element for entry-level
workers.
Professional development requires job-readiness and a series of education and training
programs. This is needed to secure a job within a chosen industry. It is a strategy to support
transition from education towards the opportunities for the workforce. Career pathways are an
integrated collection of programs and services intended to develop an individua’s core academic,
technical and employability skills. This is meant to provide continuous education for more

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meaningful career. On the other hand, career pathways are small groups of occupations within a
career cluster. Occupation within a pathway share common skills, knowledge, and interests.
Hereunder are career pathways which offers opportunities after earning a certain degree or
certificate.

Agriculture, Food, and Natural Resources

Agribusiness Systems
Animal Systems
Environmental Service Systems
Food Products and Processing Systems
Natural Resources Systems
Plant Systems
Power, Structural and Technical Systems

Architecture and Construction

Construction
Design and Pre-Construction
Maintenance and Operations
Arts, Audio/Video Technology, and Communications
Audio and Video Technology and Film
Journalism and Broadcasting
Performing Arts
Printing Technology
Telecommunication
Visual Arts

Business, Management, and Administration

Administrative Support
Business Information Management
General Management
Human Resources Management
Operations Management
Education and Training
Administration and Administrative Support
Professional Support Services
Teaching and Training

Finance
Accounting
Banking Services
Business Finance
Insurance
Securities and Investments

Government and Public Administration

Foreign Service
Governance
National Security
Planning
Public Management and Administration
Regulation
Revenue and Taxation

Health Science
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Biotechnology Research and Development
Diagnostic Services
Health Informatics
Support Services
Therapeutic Services

Hospitality and Tourism

Lodging
Recreation, Amusements and Attractions
Restaurants and Food and Beverages Services
Travel and Tourism

Human Services
Consumer Services
Counseling and Mental Health Services
Early Childhood Development and Services
Family and Community Services
Personal Care Services

Information Technology
Information Support and Services
Network System
Programming, and Software Development
Wed and Digital Communication

Law, Public Safety, Corrections and Security

Correction Services
Emergency and Fire Management Services
Law Enforcement Services
Legal Services
Security and Protective Services

Manufacturing
Health, Safety and Environment Assurance
Logistics and Inventory Control
Maintenance, Installation and Repair
Manufacturing Production Process Development
Production
Quality Assurance

Marketing
Marketing Communications
Marketing Management
Market Research
Merchandising
Professional Sales

Science, Technology, Engineering and Mathematics

Engineering and Technology
Science and Mathematics

Transportation, Distribution and Logistics

Facility and Mobile Equipment Maintenance
Health, Safety and environmental Management
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 Logistics Planning and Management Services
Sales and Services
Transportation Operations
Transportation Systems/Infrastructure Planning, Management and Regulation
Warehousing and Distribution Center Operations

Competencies Essentials in the Workplace

Employers look for specific job skills and competencies that job hunters possess. These
comprise the set of criteria that will be the basis for choosing the right person for the right job.
Hiring the best individual entails understanding of what they can do and contribute to the
company or organization. One should therefore possess these set of skills and competencies
which they can utilize for their competitive advantage. Here below are the necessary
competencies cited by Cripe and Mansfield (2002) in their book ”The Value-Added Employee”.

I. Competencies Dealing with People

1. Establishing Focus: The ability to develop and communicate goals in support of

the business’ mission.
2. Providing Motivation Support: The ability to enhance others’ commitment to
their work.
3. Fostering Teamwork: As a team member, the ability and desire to work
cooperatively with others on a team; as a team leader, the ability to demonstrate
interest, skill and success in getting groups to learn to work together.
4. Empowering Others: The ability to convey confidence in others’ ability to be
successful, especially at challenging new task; delegating significant responsibility
and authority; allowing others to decide how they will accomplish their goals and
resolve issues.
5. Managing Change: The ability to demonstrate support for innovation and for
organizational changes needed to improve the organization’s effectiveness;
initiating, sponsoring and implementing organizational change; helping others to
successfully manage organizational change.
6. Developing Others: The ability to delegate responsibility and to work with others
and coach them.
7. Managing Performance: The ability to take responsibility for one’s own or
member’s performance, by setting clear goals and expectations, tracking progress
against the goals, ensuring feedback, and addressing performance problems and
issues promptly.
8. Attention to Communication: The ability to ensure that information is passed on
to others who should be kept informed.
9. Oral Communication: The ability to express oneself clearly in conversations and
interactions with others.
10. Written Communication: The ability to express oneself clearly in business
writing.
11. Persuasive Communication: The ability to plan and deliver oral and
written communication that make an impact and persuade their intended
audiences.
12. Interpersonal Awareness: The ability to notice, interpret, and anticipate
others’ concerns and feelings, and to communicate this awareness empathetically
to others.
13. Influencing Others: The ability to gain others’ support for ideas, proposals,
project and solutions.

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 14. Building Collaborative Relationships: The ability to develop, maintain,
and strengthen partnerships with others inside or outside the organization who can
provide information, assistance, and support.
15. Customer Orientation: The ability to demonstrate concern for satisfying
one’s external and/or internal customers.

II. Competencies in Dealing with Organizational Concerns

1. Diagnostic Information Gathering: The ability to identify the information needed

to clarify a situation, seek that information from appropriate sources and use skillful
questioning to draw out the information, when others are reluctant to disclose it.
2. Analytical Thinking: The ability to tackle a problem by using a logical,
systematic, sequential approach.
3. Forward Thinking: The ability to anticipate the implications and consequences if
situations and take appropriate action to be prepared for possible contingencies.
4. Conceptual Thinking: The ability to find effective solution by taking a holistic,
abstract or theoretical perspective.
5. Strategic Thinking: The ability to analyze the organization’s competitive position
by considering market the organization’s competitive position by considering
market and industry trends, existing and potential clients, and strengths and
weaknesses as compared to competitors.
6. Technical Expertise: The ability to demonstrate depth of knowledge and skill in a
technical area.
7. Initiative: Identifying what needs to be done and doing it before being asked or
before the situation requires it.
8. Entrepreneurial Orientation: The ability to look for and seize profitable business
opportunities; willingness to take calculated risks to achieve organizational goals.
9. Fostering Innovation: The ability to develop, sponsor, or support the introduction
of new and improved method, product, procedures or technologies.
10. Results Orientation: The ability to focus on the desired result of one’s own
or own department’s output, setting challenging goals, focusing effort on the goals,
and meeting or exceeding them.
11. Thoroughness: Ensuring that one’s own and members’ work and
information are complete and accurate: carefully preparing for meetings and
presentations; following up with others to ensure that agreements and
commitments have been fulfilled.
12. Decisiveness: The ability to make difficult decision in a timely manner.

III. Self-Management Competencies

1. Self Confidence: Faith in one’s own idea and capability to be successful;

willingness to take an independent position in the face of opposition.
2. Stress Management: The ability to keep functioning effectively when under
pressure and maintain self-control in the face of hostility or provocation.
3. Personal Credibility: Demonstrated concern that one be perceived as
responsible, reliable and trustworthy.
4. Flexibility: Openness to different and new ways of doing things; willingness to
modify one’s preferred way of doing things.

The Potential Sought by Industries

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 Employers hire those who are perfect for the job-at-hand and such does not only entail the
competencies but the right personality. Determining if you are the best fit for the job-at-hand is
crucial in the hiring process.
Consider for example the desired soft skills are a priority in the hiring process. It may have
to do with decisiveness, speed under pressure, leadership and motivation which can be the most
sought-after skills possessed by prospective employees.
Currently, the top traits employers seek out in candidates are identified below. Find out
what employers consider as the valuable characteristics and unique sets of skills which provide
an edge to any applicant.

1. Integrity
In the workplace, integrity is prized since it suggests strong moral or ethical beliefs.
It necessitates being truthful, honorable, and repectful to others. Employees with integrity
contribute to a professional culture and a great reputation for thr organization. Those with
integrity take responsibility for their acts and are willing to recognize their flaws.

2. Organizational Citizenship Behavior

Is a result of the globalized industries’ need for workers who are not only efficient
but are committed to th company. They are willing to go the extra mile for the
organization. Commited employees are the compnay’s competitive advantage. Employees
who work hard and who care about the organization are never late, are highly productive
and will go an extra mile for the good of the company. Because that is how they see their
work, they take their job seriously and go above and above what is required.

3. Communicative skills
Employers seek candidates and employees who can effectively convey their ideas
while also actively listening to others. Every team can be more productive if they have
these soft talents. You can use your communication skills in person, over the phone, or in
writing if you can communicate and listen well. You are excellent at offering and receiving
criticism, and talkative people are adept at resolving difficulties and disagreements.

4. Team-orientedness
Any company’s success depends on its ability to function as a team. Working with
other team members is required to complete tasks. A team-oriented perspective
demonstrated that you are working towards a common goal and value the contributions of
individuals in the organization. This feature also demonstrates leadership abilities whilst
there is urgency to hire people who possess leadership skills, who can decide well, can
lead team members others can speak his mind and can efficiently motivate others.

5. Technical competence
Technical competence applicants are valued by employers and can make you a
better prospect for a job. Because od what you already know about a position or sector,
being technically skilled can help ypu land a job. Employers’ prize technically skilled
employees since you’ve already mastered many, if not all, of the abilities required for
success in the role.

6. Proactive
Being proactive implies that one is eager to learn more shows that you strive for
excellence and perfection. Eager employees seek to learn new skills and retain
progressive knowledge about different positions. Companies need someone who can bring
about organization in the midst of chaos. A thinker who is also a doer, one who can think
of ways to efficiently resolve issues and concerns in the most effetive way.
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 7. Decisive
Employers prize problems solvers for their ability to identify and understand a
problem while quickly developing a viable solution. An employee who can solve problems
on a daily basis reduces the amount of time a manager has intervened to find a solution.
Employers place a higher value on those who solve problems efficiently, and their
perspectives are provided more weight in decision-making processes.

8. Independent
Independent workers are trustworthy in carrying out their tasks efficiently. Although
many businesses prefer employees who can work efficiently in a team and communicate
well with others, being self- sufficient allows an individual to do tasks without relying on
others. Working independently is demonstrated in having time management, critical
thinking, and problem-solving abilities.

9. Goal-oriented
Employees that have goals seek to learn new skills and work harder. Being goal-
oriented entails concentrating on taking the concrete steps necessary to achieve
objectives. Goal-oriented employees aspire for more not only for themeselves but also for
the organization. Objectives provide a general vision for company operations and goal-
oriented employees helps in the attainment of these goals.

10. Confident
Confidence comes from believing in your own abilities and knowledge. Confident
people are aware of their abilities and how much they can accomplish with them.
Employees that exude bold confidence have a beneficial impact on their coworkers and
the overall company. Confidence may also create a pleasant environment that can
influence coworkers.

Formative Assessment:

Activity #1 (Seat Work)

Discussion Questions:
Directions: Provide a definition for the following work values according to research. After which
be able to provide your own definition as per your understanding of the concept.

1. Integrity
Research definition: ___________________________________________________________________
Your Definition: ____________________________________________________________________

2. Team-oriented
Research definition: ___________________________________________________________________
Your Definition: ____________________________________________________________________

3. Problem-solving skills
Research definition: ___________________________________________________________________
Your Definition: ____________________________________________________________________

4. Responsible
Research definition: __________________________________________________________________
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 Your Definition: ____________________________________________________________________

5. Goal-oriented
Research definition: __________________________________________________________________
Your Definition: ____________________________________________________________________

Activity #2 (Quiz)

Directions: Enumerate and expound on your TOP 3 Traits employers seek out in candidates as
discussed in the chapter. Explain your insight on this on the space provided below:

Traits #1 ______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

Traits #2 ______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

Traits #3 ______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

Topic 2: Writing the Best Cover Letter and Resume

Lecture Discussion

Introduction:

Before one decides to splurge into the world of work, preparations should be considered as
imperative. After identifying strengths and weaknesses, interests and motivations an individual
can seek for opportunities aligned with innate interests, skills, aptitudes and expertise.
Preparing for the application process itself demands knowledge in working on the best
resume or curriculum vitae. The process demands as well an understanding to send out
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credentials to prepare for the battery of tests as well as for the interview. Preparation plays a
vital role in ensuring success in one’s desire to join a certain company. This preparation purports
to the writing of resume or curriculum vitae to the formulation of cover letter and practice for a
perfect job interview.

Understanding Keywords

Resume
Curriculum Vitae
Application letter
Cover letter

A. Cover Letter vs. Application Letters

Hiring managers occasionally ask candidates to send a cover letter or application letter
when applying for jobs. Each document contains distinctive elements that highlight the
qualifications, experience, and career objectives of the application letter and a cover letter.

Cover letters

Your professional background and the letter’s goal are only items included in cover letters.
When applying for jobs, candidates generally submit a cover letter along with their resume or
application. In a cover letter, you might briefly describe your experience, abilities, and
objectives. To add, a cover letter discusses a particular career opportunity that you are
interested in applying for.
Typically, the first thing an employer reads from you is your cover letter. Your cover letter
should start by starting the position you are looking for, followed by information that explains
why you should be given consideration for the job.
Do not rehash everything on your resume or curriculum vitae but emphasize on the items
in your resume that are specifically relevant to the employment you are looking for.

Application Letters

This letter showcases your credentials, aptitudes, assets, and prior employment if relevant
to the position being sought after. You can send hiring managers an application letter to express
your interest in working for their business. A typical application letter is a stand-alone document
that provides a though summary of your qualifications to potential employers. Also, your
qualities and skills that make you a perfect fit for their job are described in the letter.

B. The Rudiments of Preparing a Cover Letter

Applying for a job requires an application letter or cover. Formulating a very substantial
cover letter can determine an applicant’s ability to join the workforce. The term application letter
and cover letter are often used interchangeably. Both describe a document with the main
purpose describing the skills, abilities and experiences of the applicant. It also expresses the
applicant’s intent to apply for a specific job within an organization, business or company.

A great cover letter should convey enthusiasm for the position, demonstrate your
knowledge of the employer, and provide details the complement the information on your
resume. A well-written cover letter can help you stand out from the competition, making it an
essential component of the job application process.

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 An application letter typically provides detailed information on why an applicant is
qualified for the job. Effective cover letter explains the reasons for the applicant’s interest in the
specific organization. It supplements a resume and provides additional information on what the
applicant can offer to the company.

C. Types of Application Letter and Cover Letter

1. Standard, conservative style – This is ideal for sector such as business, law,
accountancy and retail. This is not meant for creative sector as this is highly strict and
straightforward.

Sample:

Dear Ms. Reyes

Please find enclosed my CV in application for the post advertised in

[Link] on 20 December.

The nature of my degree course has provided me expertise for this

position.
It involved a great deal of independent research, requiring initiative,
self- motivation and a wide range of skills.

I am a fast and accurate writer, with a keen eye for detail and I should
be very grateful for the opportunity to progress to market reporting. I
am able to take on the responsibility of this position immediately, and
have the enthusiasm and determination to ensure that I make a
success of it.

Thank you and hoping for your favorable response.

Your sincerely,
____________
Applicant

2. Standard Speculative letter – This may differ depending on the type of the organization
or firm, as well as the industry in which the candidate wants to work

Sample:

Dear Ms. Reyes,

I am writing to inquire if you have any vacancies in your

company. I enclose my CV for your information.

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 As you can see, I have had extensive vacation work experience
in office environments, the retail sector and service industries,
giving me varied skills and the ability to work with many
different types of people. I believe I could fit easily into your
team.

I am a conscientious person who works hard and pays

attention to detail. I’m flexible, quick to pick up new skills and
eager to learn from others. I also have lots of ideas and
enthusiasm. I’m keen to work for a company with a great
reputation and high profile like [insert company name].

I have excellent references and would be delighted to discuss

any possible vacancy with you at your convenience. In case
you do not have any suitable openings at the moment, I would
be grateful if you would keep my CV on file for any future
possibilities.

Yours sincerely,
Jaimie Santos

3. Letter for creative jobs – The purpose of a creative letter is to be unique and
demonstrate that the candidate has imagination while still understanding the employment
requirements. In this form of application letter, balance is crucial.

Sample:

Dear Mrs. Reyes

 Confused by commas?
 Puzzled by parenthesis?
 Stumped by spelling?
 Perturbed by punctuation?

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 Annoyed at the apostrophe? (and alliteration?)

Well, you’re not alone. It seems that fewer and fewer people can
write.
Unfortunately, there are still a lot of people who can read. So,
they’ll spot
A gaffe from a mile off. And that means it’s a false economy,
unless you’re
100% sure of yourself, to write your own materials. (Or to let client
do it for themselves.)

To have materials properly copy written is, when one considers the
whole process of publishing materials and the impact that the
client wishes to make, a minor expense. Sloppiness loses clients,
loses customers.

There is an answer. Me. Firm quotes are free. You can see some of
what I do on my multilingual website at [insert web address]. If
you’d like, I can get some sample out to you within 24 hours. And,
if you use me, you’ll have some sort of guarantee that you can
sleep soundly as those tens of thousands of copies are rolling off
the presses.

Luck shouldn’t come into it!

With kindest regards

Application Letter Sample 1

(Manager’s Name)

HR Manager

Company Name

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 Company Address

Date

Dear Mr. /Mrs. /Ms. (Manager’s Name)

This email is in regards to my interest in applying for the POSITION position recently
posted through WEBSITE website. With my skill-set and competencies I am more
than
able to investigate several forensic examination processes and monitor security
systems
for multiple fortune 500 companies.

While pursuing an Associate Degree in Information Security and Digital Forensics

from
Tridents Community College, I have developed skills in reverse engineering,
computer
operate in Windows and Linux platforms and master multiple security principles.

I started my career as an Information Security Intern with Chicago Government in

May
2011. Working under the direction of senior members, I monitored the overall
security of
knowledge, I dedicated two years with Technology Smart while working in the
capacity
of Network Operations Center Monitoring Technician. Here I gained an opportunity to
work in a Datacenter environment, improve existing documentation systems and
implement stringent measures to improve the overall network security.

I currently work as a Security Operation Center Security Analysis with Security

Professional
Inc., where I have been able to further strengthen my technical acumen.

I have attached my resume highlighting my academic and professional skills and look
forward to hearing from you in due course.

Yours sincerely

Name

Address

T: Phone number

D. Pointers in Writing an Application Letter

The application form should be short and to-the-point, yet not complicated. It should be no
more than 4-5 paragraphs long. It should be long enough to cover your purpose yet brief
enough to make an impact.

1. Introduce yourself and state your purpose for writing a letter.

2. If there is a change by which you have met the address there is a need to briefly
mention it in the letter. If you were referred by someone then you have to cite
person as well.
3. Mention how you were able to find out about the vacancy and the company.
4. Discuss briefly your idea about the company like their products, goals etc.
5. Discuss your unique qualifications and what you can contribute to the company.
6. State that you have attached your resume.

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 7. Request for an interview.
8. Use an appropriate closing statement.
9. Finalize and reproduce your resume
[Link] reminded of the basics:
a. Use a clean white 8 ½ x 11-inch paper.
b. Spacing should be single for the body; double space for the sections.
c. Capitalize the first letters of keywords or phrases and use appropriate
punctuation marks.
d. Use headings in all capitalized letters, indent text to emphasize on significant
points.

In your resume, cover letter, and job interview, you can emphasize your communication skills in
the following ways:

E. Communication skills on your resume

A well-written CV demonstrates good communication abilities in and of itself. Make

sure your resume is well-structured and devoid of spelling and grammatical mistakes.
Additionally, you may want to mention some positive communication skills in your resume
skills area, particularly if the job description specifies specific communication skills.
Employers looking for candidates with your skillset can add skills to your resume.

F. Communication skills on your cover letter

Your cover letter is an excellent place to expand on your communication abilities.

While you can go into greater detail about your communication skills here, your cover
letter is one of the employer’s initial impressions of your abilities. Your cover letter should
be succinct, well-written, free of typos and spelling errors, and suited to the job you’re
applying for.

G. Preparing the Resume

Whether you are a seasoned professional or a fresh graduate, being ready for your
next career step requires a polished, well-organized, and comprehensive resume.
A resume is a one-to-two-page document that lists your qualifications for the jobs you
are interested in, along with your abilities and experience. You can use it as a marketing
tool to let hiring managers know how valuable and competitive you are.
A resume is a statement that summarize one’s assets, experiences, education, and
potential in order to increase the chances of being hired for a specific position. A resume
summarizes your qualification as a candidate. It demonstrates what you can possibly
share and contribute to the firm through the talents, abilities, and knowledge on your
resume. As a result, planning and drafting the resume should be meticulous.

H. Building an Effective and Credible Resume

1. Identify contacts - the applicant’s name, contact number, address, email address,
website address;
2. Give personal data - this includes the applicant’s civil status, age, gender and the
like;
3. State career objective – the goal of the applicant as a worker which should be
parallel to the goals of the prospective company.
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 4. Give educational background – a listing of the applicant ‘s education from the
most recent to the past. Inclusive of primary education, secondary, vocational,
tertiary education etc.
5. Enumerate work experience – this is a listing of the applicant’s work experience
from the most recent to the past. Position/role in the company should be included;
6. Cite trainings, seminars and pre-service immersions – inclusive of the date,
the venue and the titles.
7. Give Skills and other interests of worth – the applicant’s abilities and interests
should also be cited but should be aligned to the nature of the prospective work;
8. Provide personal references of around three relevant persons who are experts or
authorities in their field. They should be very familiar with the applicant. Their
contacts should also be included.

Activity #3 (Assignment)

Discussion Questions:
Instruction: Follow the steps to work on the tasks.

Step #1: Visit the following job websites and browse through.
A. [Link]
B. [Link]
C. [Link]
D. [Link]

Step #2: Create an account on each website. Make sure to take note of your username and
password for future reference.

Step #3: Write a brief reflection on your experience as an applicant user while working on these
job listings. For example, it may include the simplicity or complexity of data entry. Please use the
black sheet below:
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
_______________________________________________________________________

Topic 3: Preparing for the Job Interview

Lecture Discussion

Introduction:

An interview with a hiring manager is often required when applying for a job. It’s a great
way to assess if you are qualified for the position you are applying for. In general, though,
companies have a similar structure in these interview processes.

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 Understanding Keywords

Job Interview
Video Call
Employment Screening

A. The Job Interview

An interview is a meeting with a human capital director in which you are given the
opportunity to provide details about your skills, abilities and qualifications. Interviews can be
carried out face to face, by phone or through a video call. A job interview provides you a chance
to show a potential employer how you’d be a good fit for the position and the organization.
Consider the interview as an employment screening. From this you can also find out if your
personality matches the nature of the company. An interview demands two-way traffic where the
employer asks questions and the applicant responds. It is true that first impressions last.
If done effectively, the interview enables the employer to determine if an applicant’s skills,
experience and personality meet the job’s requirements. This means that it can either make or
break us this is why enough preparation, physical, emotional and intellectual must be made to
be hired!

B. Understanding the interview Process

1. The Pre-interview Process

Before your interview, you should have submitted your Curriculum Vitae and Cover letter
to the human capital manager for the job posting. if you have documents and paper that is
required from you then you should have submitted those already. These can be used to evaluate
your skills and capabilities as a worker. Once found to be a good fit for the role then expect to
hear back from them for a face to face, phone or virtual interview. This is simply to get to know
more about you and your expertise before moving forward with your application.

2. During the Interview

On the interview day make sure to approach the right person like the receptionist to
inform them of your interview schedule. If you’ll be asked to sit in a waiting area, make sure to
avoid using your mobile device so you seem focused on the interview.
Once the hiring manager is ready to see you and has greeted you it’s important to stay
attentive. Actively listen to everything they have to say, even before the interview. Like all other
companies, the same structure is followed. That is why the hiring manager will most likely
provide you details about the job.
Once the interview gives you an idea of the role or the job, they’ll ask a series of general,
behavioral, situational and in-depth questions which pertains to your industry. Make sure that
you are prepared to answer questions. Cite relevant points regarding your experience and skills.
If in case they ask you about employment gaps and your expected salary. It’s always best
to prepare for the most common ones that may seem simple but difficult to answer as you are
usually time constraint to respond.

3. Preparing for the Job interview

So how should your present yourself during an interview to have the best shot at getting the
job? Along with preparing how to answer interview questions, it’s also important to consider other
aspects that will set you up for a successful interview. Before your interview, use the following
surefire strategies to guide you:

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 a. Review the job description

Reviewing the job description is vital in understanding exactly what the hiring
manager is looking for in a candidate. The job posting is a great guide that can help you better
comprehend what the position entails and what will be expected of you should you be hired. Be
sure to review it in its entirety, as you’re likely to receive questions about it. The more you can
present how you align with the details in the job posting, the more qualified your interviewer will
see you for the role.

b. Consider why you are applying for the position.

If you applied for the job, it’s more than likely this is a role you’d like to have. Make
sure to know exactly why this position is for you and why you want it in the first place. The hiring
manager is likely to ask you about your interest in the role and why you’d make a good fit.

c. Think of how you might answer interview question even in case of a virtual
interview.

Review common interview questions you might encounter for your field, and consider
your answers to each of item. This will help you feel more fully prepared when you go in. Running
through common interview questions will give you an idea of how you’ll craft your answers.

d. Research the company

Google them, check on the social media accounts and online reviews about the
company. This will help you learn about the nature of their service. Researching the company will
help guide your answers to common interview questions and give you a better idea of the
company culture and role. Researching the company and position is a great way to stand out
among other candidates while also expressing your interest in the position.

e. Practice your speaking voice, body language and mannerisms.

Confidence and body language are a great way to make a good first impression.
Practice a strong speaking voice and friendly body language. Nodding your head while listening,
planting your feet to the ground while sitting and sitting all the way back in your seat are just
some things to keep in mind during your interview.

f. Prepare questions to ask the interview.

Asking insightful question at the end of the interview is a great way to show your
interest in working for the company. Prepare several questions to ask the interview that pertain to
the position, company and office environment.

g. Practice your interview ahead of time.

Ask a friend or family member to walk through a mock interview with you. You can
also practice your answer out loud to yourself. Knowing the flow of the interview process will help
you stay calm and give you a better idea of what to expect come the day of the interview.
Repeatedly walking through a mock interview will make you more comfortable and confident.

h. Print your resume to take with you.

While many recruiters will have a digital copy of your resume, printing a hard copy
is a good idea in case they don’t have one readily available on the day of the interview. Bringing
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copy of your resume with you will let them see that you’ve come prepared. If you’re interviewing
with more than one person, be sure to print multiple copies.

i. Plan your travel arrangements (f2f) and equipment (virtual interview)

Coordinate how and when you will arrive at your interview. Make sure to map your
route and leave plenty of time for travel and potential traffic. Arriving early for your interview is a
great way to show your interviewer that you are punctual. Arrange to leave early should traffic
become an issue. Have the address of the location readily available if you need to reference it.

j. Plan your attire.

Have your outfit laid out ahead of time. Select attire that will help you make the
best impression. The style of outfit you choose should depend on the company’s dress code. Some
companies have a formal dress code where many startups tend to have more casual and laidback
dress code. Dress for the company you’re hoping to work for.

C. Do’s and Don’ts During Job Interviews

Consider the key takeaways from a reliable job site, [Link] about the essentials of a job
interview. Learn the do’s and don’ts to achieve success in this crucial phase of a job hunting.

1. Do take a practice run to the location where you are having the interview or otherwise
be sure you know exactly where it is and how long it takes to get there.
2. Do your research and know the type of job interview you will encounter. And do
prepare and practice for the interview, but don’t memorize or over-rehearse your
answers.
3. Do dress the part for the job, the company, the industry. And do err on the side of
conservatism.
4. Do plan to arrive about 10-15 minutes early. Late arrival for a job interview is never
excusable. If you are running late, do phone the company.
5. Do greet the receptionist or assistant with courtesy and respect. This situation is where
you make your first impression with the employer.
6. Do not chew gum during the interview.
7. If presented with a job application, do fill it out neatly, completely, and accurately.
8. Do bring extra print out of resumes and documents for the interview.
9. Do not rely on your application or resume to do the selling for you. Sell yourself to the
interviewer.
[Link] greet the interviewer(s) by title and last name if you are sure of the pronunciation.
[Link] shake hands firmly and avoid a clammy handshake.
[Link] wait until you are offered a chair before sitting. Check on body language and
posture. Don’t fidget or slouch while seated.
[Link] not tell jokes during the interview.
[Link] make good eye contact with your interviewer(s)
[Link] show enthusiasm in the position and the company.
[Link] avoid using poor language, slang, and pause words (“uh,” and “um”).
[Link]’t be soft-spoken. Project confidence with a forceful voice.
[Link] have a high energy level, but do not be overly aggressive.
[Link]’t behave as though you are desperate for employment.
[Link]’t say anything negative about your previous job/s.
[Link] make sure that your good points come across to the interviewer in a factual, sincere
manner.
[Link] not over-answer questions.
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 [Link] stress your achievements. And don’t offer any negative information about yourself.
[Link]’t answer question with a simple “yes” or “no.” Explain whenever possible.
[Link] showcase your talents, skills, and determination.
[Link]’t bring up or discuss personal issues or family problems.
[Link] remember that the interview is also an important time for you to evaluate the
interviewer and the company she represents.
[Link]’t respond to an unexpected question with an extended pause or by saying
something like, “boy, that’s a good question.”
[Link] always conduct yourself as if you are determined to get the job you are discussing.
[Link]’t pick up any phone calls during the interview, and do turn off your cell phone.
[Link] show what you can do for the company rather than what the company can do for
you.
[Link]’t inquire about salary, vacation, bonuses, retirement, or other benefits until after
you’ve received an offer.
[Link] ask intelligent questions about the job, company, or industry.
[Link] close the interview by telling the interviewer that you want the job and asking about
the next step in the process.
[Link] try to get business cards from each person you interviewed with – or at least the
correct spelling of their first and last names.
[Link] immediately take down notes after the interview concludes so you don’t forget
crucial details.

D. INTERVIEW EVALUATION

It is essential to take the time to practice for a job interview so you will feel
comfortable and confident during the job interview. Make sure to enhance your interview
skills, to increase your chances of getting a job after. Consider this sample interview
evaluation form used to rate gauge application performance during interviews.

Position Title: __________________________________ Job Number: _______________________

Interviewer(s): ___________________________ Date of Interview: _______________________

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 INTERVIEW EVALUTION FOR: _______________________________________________
Interview Date: ______________________________________________________

1. The applicant has the knowledge, skills, and abilities to perform the duties of this
position
2. The applicant views this position with excitement and enthusiasm.
3. The applicant has the appropriate level of experience necessary for this position.
4. The applicant has the knowledge, skills and abilities to handle the administrative
tasks of this position which includes selection, orientation and development of the
staff.
5. The applicant displayed the ability to motivate and lead the staff.
6. The applicant displayed ability to communicate well with all levels within the
institution and if applicable, with the local community.
7. The applicant should be included in the final list of recommended applicants.
8. Please provide any comments you have about this candidate:
_____________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________

Completed by: ____________________________________ Date: _____________________________

Activity #4 (Oral Recitation)

Discussion Questions:
Instruction: Follow the procedure below as preparation for a job interview.

Step 1: Answer out load these commonly asked questions in job interviews.

1. What are your objectives as a worker?

2. Can you tell me a little bit about yourself?
3. What led you to choose this job?
4. Why do you want to work for this company?
5. What are your career goals?
6. How do you see yourself in the next five years?
7. Why should this company hire you?
8. How are you different from the other applicants?
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 9. What are your traits that can make you succeed in this line?
[Link] do you go about making decisions?
[Link] do you think is your greatest weakness?
[Link] should we hire you?
[Link] are your strengths?
[Link] are your weaknesses?
[Link] do you want this job?
[Link] would you like to be in your career five years from now?
[Link]’s your ideal company?
[Link] attracted you to this company?
[Link] did you like least about your last job?
[Link] were you most satisfied in your job?
[Link] were the responsibilities of your last position?
[Link] you willing to relocate?
[Link] did you hear about this position?
[Link] do you expect from your manager and team?

Step 2: Respond to the questions with a video call and audio recorder.

Step 3: Assess your responses and write your findings below on the space provided.

1. Your positive points:

________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
______________________________________________________

2. Your negative points:

_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________

3. Generalization:
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
____________________________________________________

 Reference:

A. Books:

 Magalona, E et al (2023). "Professional Development, A guide t Career Success"

B. Internet:
 Andreev, I. (2022, January 17). Work-Ethic: How to Develop Strong Ethics. Valamis;
[Link]. [Link]

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 Summary of PROFESSIONAL DEVELOPMENT & APPLIED ETHICS
[Link]

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