About Us
MaxVal started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness,
and continuous improvement through metrics-based processes. Our focus on these core values led to
the tech-enablement of our offerings even before this buzzword became an industry standard. Over the
years, MaxVal developed many internal applications to increase our quality and efficiency, and customer
satisfaction. As these systems grew and became more sophisticated, we have productized them and
offered them to our clients. Today, MaxVal serves over 600 clients across the full IP life cycle with the
industry’s leading products and services. Our 725 plus employees represent the most IP and tech-savvy
individuals in the industry." At MaxVal, we do the right things and innovate ceaselessly as a winning team
to achieve customer success and employee success.
Job Description
We are seeking an experienced Project Manager (multiple positions) to drive the successful
implementation of Symphony, MaxVal’s flagship IP Management platform, for our clients. You will
oversee the entire project lifecycle—from kickoff to go-live—ensuring effective planning, execution,
testing, and deployment. The ideal candidate will have proven project management skills, client-facing
experience, and expertise in software deployment methodologies.
Key Responsibilities
Project Planning & Execution:
Lead the end-to-end implementation of Symphony IPMS, ensuring smooth and efficient roll-outs
for each client.
Define project scope, objectives, success criteria, and deliverables in collaboration with clients
and internal teams.
Develop and manage detailed project plans, including timelines, key milestones, and resource
allocation.
Ensure adherence to best practices in project management methodologies (Agile, Waterfall, or
Hybrid models).
Client Management & Stakeholder Communication:
Serve as the primary point of contact for clients throughout the implementation lifecycle.
Lead regular status meetings, progress reviews, and risk assessments to ensure alignment with
client expectations.
Build strong relationships with key client stakeholders, including business sponsors, IT teams,
and end-users.
Facilitate requirement gathering sessions to understand business needs and configure Symphony
accordingly.
Manage change requests and ensure proper documentation of scope changes, impact analysis,
and approvals.
Provide clear, transparent communication regarding project status, risks, issues, and mitigation
plans.
Testing & Deployment Management:
Oversee the System Integration Testing (SIT) phase, ensuring Symphony functions correctly
within the client’s IT ecosystem.
Work with the client to define and manage User Acceptance Testing (UAT), ensuring the software
meets business needs.
Facilitate issue resolution during testing, coordinating with internal teams to address defects and
enhancements.
Develop a cut-over plan, detailing activities required for a seamless transition from legacy
systems to Symphony.
Manage go-live readiness, ensuring all stakeholders are aligned and prepared for deployment.
Lead post-go-live support activities, including hyper-care and stabilization efforts.
Customization & Implementation Oversight:
Collaborate with technical teams to configure Symphony based on client requirements,
managing both out-of-the-box and customized implementations.
Identify gaps in product functionality and coordinate with the engineering and product teams for
required enhancements.
Support data migration, API integrations, and third-party system compatibility checks as part of
the implementation process.
Ensure comprehensive training and knowledge transfer for end-users to maximize adoption.
Risk Management & Quality Assurance:
Identify potential risks early in the project and proactively implement mitigation strategies.
Monitor project progress, ensuring quality control and adherence to project requirements.
Document lessons learned and process improvements for future implementations.
Budget & Resource Management:
Manage project budgets, ensuring cost-effective resource allocation.
Track and report on financials, project health, scope changes, and overall performance.
Optimize team utilization across multiple concurrent implementations.
Requirements
Required Qualifications:
10+ years of experience in project management for software implementations.
Experience working with SaaS platforms, enterprise software, or custom software rollouts.
Strong understanding of project management methodologies (Agile/Scrum, Waterfall, etc.).
Proficiency in project management tools (JIRA, Asana, Microsoft Project, etc.).
Demonstrated ability to manage end-to-end software implementation projects, including UAT,
SIT, and cut-over planning.
Excellent client-facing and communication skills, with experience managing cross-functional
teams.
Ability to translate client needs into software solutions and oversee technical deployments.
Strong problem-solving, negotiation, and leadership skills.
PMP, CSM, or other relevant certifications are a plus.
Preferred Qualifications:
Experience in B2B SaaS implementations or enterprise software deployment.
Familiarity with API integrations, cloud-based solutions, and data migration projects.
Background in software development, IT consulting, or business analysis.
IPMS experience