Empowering Operations Excellence with

Real-World Solutions
Next Generation
- Smart. Secure. Sustainable - Digital Solutions

Mission Software & Systems,

Digital Systems, ST Engineering
 Our Key Portfolios

Operations Management Public Safety & Security Healthcare

Data and Sense- Data and Sense- Data and

Decision making Information
Decision making
Global Challenges

access
Dynamic
Optimizing
operating Global trends
Resources and
environment and Resources
People

Public Public
Stakeholders’
expectations expectations
satisfaction

- We know what it takes to solve real-world problems and help users achieve competitive edge -
 Our Technology Stacks
Operations Management Public Safety and Security Healthcare

Applications
Domain
Key Enablers Airport Seaport Hospital Emergency Services Physical Security Healthcare
Our Key Portfolios

Security Intelligence & Training & Unified Unmanned

Systems Analytics Simulations Communications System

Situation Dispatch Unified Scenario Incident

Applications
Common

Awareness Management Messaging Planning Management

AGIL Ops Hub

Resource Report Recording/

Ops Dashboard E-SOP
Management Generation Playback
Tech Stacks

Data Analytics Video Analytics AI Modelling Intelligence Engine

Common data
Data exchange Data ingestion Data storage Data ETL
environment
Sources
Data

Information Systems and Sensors

 ST Engineering Group

Our Aspiration Our Purpose

A Global Technology, Defence Harness technology and innovation to enable
and Engineering Powerhouse a more secure and sustainable world

More than 50 years of

engineering experience
About Us

Serving Customers in
more than 100 countries

Over 23,000
Technologists and
Engineers Worldwide

Listed on SGX-ST and part of

FSSTI, MSCI. Majority
shareholder is Temasek Holdings
 ST Engineering Group
Commercial Cluster Defence and Public Security Cluster

Commercial Urban Satcom Digital Systems Land Marine Defence

Aerospace Solutions and Cyber Systems Aerospace
About Us

Mission Software Advanced Network Unmanned and Training and Cyber

and Services and Sensors Integrated Systems Simulation Systems

• Command, Control and • Communications, • Unmanned systems • Learning technology • Cyber products
Communications Systems Computers and and Autonomous
Sensors technology • Modelling, Simulation • Managed services
• Cloud and Enterprise and Training systems
Systems • Digital infrastructure • Large scale System- • Professional services
of-Systems • Immersive technology
• Data Centre solutions • EW and Advanced integration • Security Ops Centre
manufacturing • Training and
• Data Analytics and AI • Managed services, consultancy services • Training and
• C4 MRO services Maintenance and consultancy services
• Business process operations support
outsourcing • Space systems
 Mission Software & Services
Key Capabilities
Digital Systems and Cyber

Command Control & Cloud, Enterprise Systems & Data

Data Analytics Business Process Outsourcing
Communication (C3) Systems Centre

• Design and Development of • Cloud Professional and • Data and Video Analytics • Accounting and Financial
C3 Systems Managed Services Services
• Edge Analytics
• Software Engineering (Agile / • Hybrid/Multi-Cloud • HR, Payrolls and Claim
DevSecOps) Management Platform • Analytics-as-a-Service Admin

• Cloud Infrastructure and • Intelligence Platform • Contact Centre and Front

Solutions Desk Services

• Data Centre Solutions and • Learning Management and

Services Training
 Mission Software & Services
Notable Track Records
Digital Systems and Cyber

Airport Operations Centre System Hospital Operations Centre System First Responder Triage System Port Operations Centre System

Air Traffic Control Simulator Coastal Surveillance System Emergency Response System Advance C3 Emergency System

Singapore Hong Kong India Taiwan Philippines Vietnam Ecuador Indonesia

 Advanced Network and Sensors
Key Capabilities
Digital Systems and Cyber

EW & Advanced
Product Digital Infrastructure Space Services
Manufacturing

• Naval and Land • Comms Networks • EW and Systems • Satellite • Comms, Computing
Unified Comms Development and Sensor MRO
Systems • Mobile C4I Platform • Counter Unmanned
and Advanced Systems • Project and Launch • Public Security
• 5G Comms System Surveillance Vehicles Management System Services
• Electronics
• Advanced • SATCOM System Manufacturing • Ground Station
Computing and Services Operations
EO/IR Surveillance • Video Solutions
Solutions • Satellite Imagery
and Geospatial
Solutions
 Advanced Network and Sensors
Notable Track Records
Digital Systems and Cyber

Land Platform Electronics Command Vehicle Satellite Communications Integrated Communications

Advanced Computing Advanced Surveillance Vehicle Design and Manufacturing Coastal Surveillance

Singapore United States South Korea Brunei Europe Asia Africa

 Unmanned and Integrated Systems
Key Capabilities
Digital Systems and Cyber

Unmanned Systems Systems and Integration Digital Services

• Unmanned Surface Vessel (USV) • Complex System-of-Systems • Integrated Forward Managed

Integration of Naval and Aerospace Services
• Autonomous Underwater Vehicle Defence Systems
(AUV) • Maintenance and Operational
• Smart Camps and Secured Bases Support
• Underwater Systems
• Mechatronics Engineering and • Digitalized MRO for high
Services productivity, better resilience and
governance
 Unmanned and Integrated Systems
Notable Track Records
Digital Systems and Cyber

Autonomous Navigation Autonomous Navigation Kit C4I Integration for Naval Platforms

Unmanned Defence Program System-of-Systems Integration Aviation Systems (ATMS, METS)

Singapore United States Asia

 Training and Simulation Systems
Key Capabilities
Digital Systems and Cyber

Modelling, Simulation and Training and Consultancy

Learning Technologies Immersive Technologies
Training Systems Services

• Training management • Immersive trainers • Design and

systems and Learning Implementation
platforms • Classroom/ Desktop trainers
• Operations and
• Admin system • Simulators Maintenance support

• Blended learning • Live instrumentation • Instructional services

space
• Training analytics
• Smart classrooms
 Training and Simulation Systems
Notable Track Records
Digital Systems and Cyber

Synthetic Training Environment Image Generator for MRTT Incident Response Trainer

Mission Vessel Simulation Centre Air Distributed Mission Trainer Vehicle Driving Simulator

Singapore United States Europe Asia

 Cyber Security
Key Capabilities
Digital Systems and Cyber
 Cyber Security
Notable Track Records
Digital Systems and Cyber
 Cyber Security
Notable Track Records
Digital Systems and Cyber
 Healthcare Solutions
Operations Management Public Safety and Security Healthcare

Applications
Domain Patient Health Claims
Physical SecurityOperations Management
Solutions

Emergency Services
Management

Key Enablers Seaport Hospital Excellence Productivity

Security Intelligence & Training & Unified Unmanned

Systems Analytics Simulations Communications System
Healthcare

Situation Dispatch Unified Scenario Incident

Applications
Common

Awareness Management Messaging Planning Management

AGIL Ops Hub
Operations

Resource Report Recording/

Ops Dashboard E-SOP
Management Generation Playback
Tech Stacks

Data Analytics Video Analytics AI Modelling Intelligence Engine

Common data
Data exchange Data ingestion Data storage Data ETL
environment
Sources
Data

Information Systems and Sensors

 Operations Excellence
Operations Excellence - Improves Resource Utilisation and Operational Responses
• Patient Management System
• Pre-Hospital Emergency Care
• Hospital Ops Solutions
Healthcare Solutions

Hospital Ops Command System Digital Health Records

First Respondents Triage System Patient Administration

 Hospital Operations Centre System (HOCS)
Operations Excellence
Improve Resource Utilisation and
Operational Responses

• Patient Management System

Healthcare Solutions

• Pre-Hospital Emergency Care

• Hospital Ops Solutions Hospital Operations Centre (HOC)
Hospital Operations Centre (HOC)
Hospital Ops As-a-Service
Digital Health
Command
Records ED Care Hospital Flow ED Care Hospital Flow
System
Access Management Access Management
First
Respondents Patient
Administration Capacity Ancillary Services Capacity Ancillary Services
Triage System
Management Management Management Management

ED Care Access:
Hospital Flow Management:
Evaluate and manage the different sources of patients
coming into Hospital Emergency Department (ED) and Manages and optimize the patient journey throughput to
coordinates with accepting care teams so that patients ensure that patients are placed in the right bed,
efficiently transition to new care settings to receive the facilitates timely discharges, timely cleaning of empty
care needed in a timely manner. beds and optimal turnover of clean beds to meet the
needs of current and projected patient demand.

Capacity Management: Ancillary Services Management:

Manages and optimize limited Hospital resources (such Manage and coordinate across Hospital Ancillary Services
as beds, operating theatres, step down care facilities to such as Environmental Services and Transport Services,
free up needed capacity by setting resource priorities reducing wait times and improve bed usage time through
and without adding new resources. shorter unused bed-time in between patients.
 Hospital Operations Centre System (HOCS)
Capabilities

• Optimize patient flow to

enhance experience
Healthcare Solutions

• Real-time situational
awareness and operations
management

• Synchronized incident
management

• Enhance beds turnaround

and resources

• Digitize and share medical

and health records across
stakeholders and facilities

• Designed for
interoperability, scalability
and security
 Hospital Operations Centre System (HOCS)
Information Sources Operations Management

Differentiate from the crowd –

more than just dashboards:
Electronic
• >30 years of experience in C2 sys
Healthcare Solutions

Medical Record
• Leading concept - electronic SOP End user access
BMS-Building and AAR
Management Sys • Analytics for anticipatory ops Hospital Ops Centre
• Interoperable, Scalable and
First Responder
Triage System Secured Web Server
Web tier
App tier Firewall
CCTV

Remote Vital
Sign Monitoring

IoT and Sensors

AEIS-Accident and
Emergency Info Sys

Data tier
Firewall
Robotics

CMS-Clinical ETL Server-Extract, Database

Enterprise
Management Sys Transform, Load
Service Bus
 Hospital Operations Centre System (HOCS)
One-glance Situation Awareness
Common operating picture, Data fusion and Data Lake, Analytics, Predictive capabilities and
Decision-making, Synchronized operations, Interoperability
Healthcare Solutions

Key performance indicators Patient status Workload status Bed resource status and capacity
National Main Hospital
Amb
Hospital 1 Hospital
Main
Hospital

ABC Hospital
Command Hospital 2

National
National Amb
Hospital Amb
1
Hospital
2

Main
Hospital

Main
Hospital

Hosp Hosp Hosp Hosp Hosp

1 2 1 2 3

Clinical resource status and capacity Workload distribution and capacity Predictive analysis
 Digital Health Record
Operations Excellence
Improve Resource Utilisation and
Operational Responses
Digital Health Record system is a
proven solution in more than 100
• Patient Management System
hospitals with 50–1,500 beds across
Healthcare Solutions

• Pre-Hospital Emergency Care

• Hospital Ops Solutions
Australia, Asia, United Kingdom and
Hospital Ops
Command
Digital Health
Records
North America.
System
First
Respondents Patient
Triage System Administration

EMR Journey Begins Mobile EMR

Clinical
Paper
Record Digitize
Clinical
Record
 Digital Health Record
Challenges of HIS and MIS in Healthcare:
• Patient information is found across the continuum of care, departments and facilities in
disparate systems and formats.
Healthcare Solutions

• Patient data is only viewed in the specific clinicians’ system or localized at the facilities and
requires other systems or facilities to view the required or additional information of the patient.
Healthcare Solutions Digital Health Record
Healthcare Solutions Digital Health Record
Healthcare Solutions Digital Health Record
 First Responder Triage System
Operations Excellence
Improve Resource Utilisation and
Operational Responses

• Patient Management System

Healthcare Solutions

• Pre-Hospital Emergency Care

• Hospital Ops Solutions
Hospital Ops
Digital Health
Command
Records
System
First
Respondents Patient
Triage System Administration
Healthcare Solutions First Responder Triage System
Healthcare Solutions First Responder Triage System
 Patient Administration
Operations Excellence
Improve Resource Utilisation and
Operational Responses Patient Registration:
Performs patient registration activities for patients entering
• Patient Management System
through the Healthcare Facilities to support and promote
Healthcare Solutions

• Pre-Hospital Emergency Care

efficient patient access to care. Maintain and update as a
• Hospital Ops Solutions
Patient Administration & Management single source of truth of patient information throughout the
Hospital Ops
Digital Health Software continuum of care.
Command
Records
System
Patient Enterprise Patient
Scheduling
Enterprise Scheduling:
First Registration Portal
Respondents Patient Manage scheduling demands of Healthcare Facilities
Triage System Administration
Queue Kiosk Virtual from single point of access with visibility across multiple
Management Integration Consult care settings, providing users real-time resource
availability information when required.

Queue Management: Patient Portal:

Provide smart queue management capabilities to Provide single point of access for patients to manage their
manage crowd and reduce unnecessary wait- care needs such as scheduling appointments online,
time, improving patient care access and viewing personal health information (such as Lab results),
experience. checking prescription refills/requests and communicating
with care team via messages.
Kiosk Integration: Virtual Consult:
Provide system integration to Visitor Provide a secure platform to support remote patient
Management Kiosk System and/or other self- access to care team and at the same time promote the
service point of entry to ensure information flows reduction of person-to-person contact patient engagement
back to the Patient Registration system. for non-critical Chronic Disease population.
 Patient Management
Patient Management – Enhance Patient Experience, Patient care Management
• m-Health
• Telehealth
Healthcare Solutions

Chronic Care Management

Remote Patient Monitoring
Telemedicine
 Chronic Care Management and Telemedicine
Patient Management
Enhance Patient Experience, Patient
Care Management

• mHealth
Healthcare Solutions

• Telehealth

Chronic Care
Telemedicine
Management

Remote patient
monitoring

Chronic Disease Monitoring & Virtual Triage / Teleconsultation Symptom Checker

Management

• Miya Patient proactively • Miya Patient helps patients • Miya Patient asks questions
• helps patients navigate through through an Avatar regarding
manage Chronic • Insurance Services patient’s symptoms and make
Diseases • Hospital Admission assessment of their condition
• Monitors the • Discharge Procedures • Miya Patient provides a report
patients • Miya Patient improves and guides the patient on
patient’s access to care options for medical attention
through virtual triaging and
teleconsulting
 Remote Patient Monitoring
Patient Management
Enhance Patient Experience, Patient
Care Management

• mHealth
Healthcare Solutions

• Telehealth

Chronic Care
Telemedicine
Management

Remote patient
monitoring
Healthcare Solutions Remote Patient Monitoring
Healthcare Solutions Remote Patient Monitoring
 Health Claims Productivity
Health Claims Productivity – Reduce Fraud, Waste and Abuse
• Health claim data hub
Healthcare Solutions

Miya Provider Miya Payor

 Miya Provider
Health Claim Productivity
Reduce Fraud, Waste and Abuse

• Health Claim Data Hub

Healthcare Solutions

Miya Provider Miya Payor

• Miya Core • Miya Provider improves patient experience in clinics and hospitals by ensuring
Data Capturing Platform no delays at admission or discharge
and Framework
• Miya Provider lowers administration burden of providers by facilitating
• Miya Brain eligibility confirmation by the insurer themselves or automatically as per rules
Data Analytics to set by the insurer
Reduce Medical Costs
• Miya Provider enables cross-selling of provider services and also increase
patient footfall

• Miya Provider is built for universal level and is secure

 Miya Payor
Health Claim Productivity
Reduce Fraud, Waste and Abuse

• Health Claim Data Hub

Healthcare Solutions

Miya Provider Miya Payor

• Miya Payor reduces healthcare cost for both payors and

• Miya Core patients
Data Capturing Platform
• Miya Payor facilitates quicker turn-around and minimise
and Framework claim leakages

• Miya Brain • Miya Payor in-built OCR technology is specially customized

for handling medical information
Data Analytics to
Reduce Medical Costs • Miya Payor provides AI designed to make claims process
simpler

• Miya Payor is powered by Miya Core and Miya Brain that

learns new terms as she encounters them and is always
updated with latest treatments and medical codes
 Health Claim
Miya Data Hub
Payor
Health Claim Productivity Health Claim Data Hub (HCDH)
Reduce Fraud, Waste and Abuse
TECHNOLOGY ARCHITECTURE- a Health Claims Processing Data Platform
• Health Claim Data Hub Our tech architecture offers off-the-shelf solutions that can be tailored to Operational Needs
Healthcare Solutions

Miya Provider Miya Payor

• Miya Core
Data Capturing Platform
and Framework

• Miya Brain
Data Analytics to Reduce
Medical Costs
Healthcare Solutions

Thank you