VARIABILITY BASICS
Module 1 | Part 7
SIME 6450 - Design of Production and Service Systems
Pedro Huebner | [Link]
Variability Basics
• So far, we have nearly ignored variability in our analyses.
• However, as we know… in practice, variability is all over the place.
• Different ways to approach the issue:
- Queuing models: purely mathematical analysis of well understood relationships.
- Simulation models: useful for validating qualitative relationships.
• Controllable variation occurs as a direct result of our decisions.
• Random variation is a consequence of events beyond our immediate control.
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Random Variation
• Both types of variation can be disruptive to a production facility.
Here, we focus mainly on random variation as its effects are more difficult to
control and require sophisticated tools to describe.
• Probabilistic Intuition:
- Our intuition is usually good regarding first-order effects of decisions.
FIRST MOMENT or MEAN (average) of the random variables involved.
◦ If we speed up the bottleneck in a production line, without changing anything else, we expect to
get more product.
- Much less developed intuition for second-order effects.
SECOND MOMENT or VARIANCE of the random variables involved.
◦ Which is more variable: the time to process parts individually or the time to process a batch?
Which are more disruptive: short, frequent machine interruptions or long, infrequent ones?
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Process Time Variability
• Of primary interest in factory physics:
- Effective process time: the total time seen by a job at the workstation.
- Includes processing time and many other detractors (setups, failures, rework…).
• We must be able to quantify variability:
- Absolute variability: variance (σ2), standard deviation (σ)
- Relative variability: squared coefficient of variation (c2), coefficient of variation (c)
𝜎𝜎 𝜎𝜎 2
Let t denote the mean, then: 𝑐𝑐 = 𝑐𝑐 2 = 2
𝑡𝑡 𝑡𝑡
• Can you explain why relative variability is often more important than absolute?
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Variability, Variability, Variability…
Variability Class Coefficient of Variation Typical Situation
Low c < 0.75 Process times without outages
Moderate 0.75 ≤ c < 1.33 Process times with short adjustments (e.g., setups)
High c ≥ 1.33 Process times with long outages (e.g., failures)
• Variability in effective process time causes queues to form.
High variability causes longer queues!
• Causes of variability:
- Natural variability - Setups
- Random outages - Operator availability
◦ Preemptive - Rework
◦ Non-preemptive
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Natural Variability
• Inherent in natural process time, excluding external influences.
• Many sources may affect performance even in the most robust systems!
- A piece of dust in the operator’s eye?
- Slightly different material compositions requiring adjusted machining speeds?
• Quantifying natural variability:
𝜎𝜎0
𝑐𝑐0 =
Let t0 and σ0 denote the mean and SD, 𝑡𝑡0
respectively, of natural process time, then:
Coefficient of variation
of natural process time