Account Opening Guide | EN
Required
documentation
Passaport
Tax Number p
O ap
TIC
Tax Address AN
L
AT
Y
M
Occupation
the
ad
nlo
You can find everything you need in our
Dow
website: check all the documentation
required here
Account Opening Guide | EN
Step 1 & 2
Opening your account has never been
easier.
To proceed, you will need to confirm that
you meet the required conditions, provide
your contact details, and accept the
Privacy Policy.
A simple process, designed to ensure
security and transparency at every step.
Account Opening Guide | EN
Step 3
Next, you will be asked to select the
method you wish to use to verify your
identity.
Select the Selfie Video option, allowing
you to complete the verification quickly,
easily and securely.
Before you begin the selfie video:
Have your passport handy.
Choose a location with good lighting.
Use a dark background for better
visibility.
Account Opening Guide | EN
Step 4
In the next step, you will be asked to
select the country of your identification
document, as well as the document’s
type.
For this process, please choose passport
as your identification document.
Account Opening Guide | EN
Step 5
During the Selfie Video process, you will be
asked to show the page of your passport
containing your personal details, followed by the
page with your signature.
The camera will then turn towards you so that
we can confirm your identity, and finally, you will
need to enter the code displayed on the screen. Identity verification
Have your identification document
ready to capture images.
Once this step is complete, we will verify your
identity and send you a notification to continue
Start
the process. Keep your face within
the frame for facial validation.
Account Opening Guide | EN
Step 6
In the next step, we ask you to take a quality
photo of a document as a proof of your Tax
Number (TIN).
A few examples for some country:
ID card CPF Card Social Security
AGT consultation RG Card Number &
W9 form &
1040 form
Account Opening Guide | EN
Step 7
We will also ask you for proof of your fiscal address.
Upload a document that includes your name and tax
address, for example, a residence certificate issued
by an official authority.
A few examples for some country:
ID card Tax Residence Tax return
Residence Certificate 1040 form
certificate Personal
Income Tax
All proofs must have an issue date of 12 months or less
Account Opening Guide | EN
Step 8
Lastly a proof of employment status. We will ask a
proof that includes the name of the company where
you work and your profession, such as your last pay
slip or a statement from your employer.
A few examples for some country:
Pay slip “Contracheque” Pay slip
Employer's Employer's Employer's
declaration declaration declaration
Commercial CNPJ & QSA Incorporation
certificate certificate
All proofs must have an issue date of 12 months or less
Account Opening Guide | EN
Document
Verification
Once you have submitted all the required
documents and completed the necessary
information, we will validate your application.
If the documents submitted do not meet the
required criteria — namely clear, unaltered
documents containing all the necessary
information — the bank will reject the application
and return it so that new documentation can be
uploaded. In that case, you should select the
“Resume” option in the app.
You have a maximum of 3 attempts. After the
third unsuccessful attempt, a new registration
process will need to be started.
Account Opening Guide | EN
Step 9
As soon as the validation is complete, you will receive
a notification on your mobile phone to resume the
process in the app, where you can sign all the
contractual documents.
At this stage, you will receive a text message to confirm
your signature.
And that's it. You've opened your account!
As a final step, you will receive confirmation of your
account access details and all the information you need
to transfer* your first 50€ to activate the account.
You are now ready to use your Account.
Welcome to ATLANTICO Europa!
* The initial transfer must be made through a traceable payment
method and, preferably, from a bank account in your own name.
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