Frequently Asked

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Procreate

What's the latest version of

Procreate?
The current version of Procreate for iPad is
5.3.2. It requires iPadOS 15.4.1 or newer to
install.

Is Procreate supported on my
iPad?
The current version of Procreate is supported
on the following iPad models:

iPad Pro 12.9-inch (1st, 2nd, 3rd, 4th, 5th

and 6th generation)
iPad Pro 11-inch (1st, 2nd, 3rd and 4th
generation)
iPad Pro 10.5-inch
iPad Pro 9.7-inch
iPad (5th, 6th, 7th, 8th, 9th and 10th
generation)
iPad mini (5th and 6th generation)
iPad mini 4
iPad Air (3rd, 4th and 5th generation)
iPad Air 2

How do I update Procreate?

To update Procreate, open the App Store and
tap on your profile picture in the top right to
access your Account menu. You’ll see a list of
updates available. Tap the Update button next
to Procreate to update the app. If you're not
sure whether your app is up to date, open your
copy of Procreate and, in the Gallery, tap the
word ‘Procreate’ in the top left corner to view
your version number.

Why can't I download Procreate?

Many of the additions and changes in the latest

version of Procreate are based on the latest iOS
technologies. If you have problems updating
Procreate, make sure your iOS version is up to
date.

My iPad isn't supported by the

latest iPadOS version. Can I still
get Procreate?
We do everything we can to make older
versions of Procreate available for users running
older iPad models, but this is limited by App
Store behaviour.

If you’re unable to download Procreate from the

App Store, this workaround may help you obtain
a compatible version:

1. Purchase Procreate as a gift through the

App Store, and send the gift purchase to
your own email.
2. Redeem the purchase using the link in
your email.
3. This will allow you to download a
compatible version of Procreate from the
Purchased section of your App Store
account.

Does Procreate have any in-app

purchases?
We used to, but not anymore. You won’t have to
worry about any additional costs after your
initial purchase.

Can I use 3D objects from the

Procreate Model pack for my own
work to sell online?
The 3D objects in the downloadable Procreate
Model pack are not available for any form of
commercial use. You are welcome to paint on
them and share your work on social media, but
you cannot use any of the Model pack objects
for your own licensing or sale. This includes any
and all private, commercial or NFT sales.

Why is Procreate crashing?

If you experience a crash, let us know via the
Procreate Support Form.

In the meantime, we recommend trying a hard

reboot of your iPad as this sometimes helps
with smaller software issues. To do this, press
and hold your Home and Power button at the
same time until your iPad restarts. If your iPad
uses Face ID, press and quickly release the
volume up button, press and quickly release the
volume down button, then press and hold the
Power button until a restart is initiated.

How do I use Procreate?

You should first check out our Beginners Series,
a collection of short videos developed
specifically for users that have never used
Procreate. If you want to deep-dive into
particular features, then refer to our Procreate
Handbook and check out our Learn to Procreate
Series. You can also contact our Support Team
for any questions you may have.

Are there any tutorials I can

watch?
Check out our Beginners Series, a collection of
short videos we have developed specifically for
users that have never touched Procreate. It’s
worth a watch for seasoned Procreate users too
as we teach some really useful tricks. We also
recommend watching our Learn to Procreate
Seriesfor a more in-depth look at our tools.

How do I fill with color?

Procreate’s fill tool is called ColorDrop, and it's
as simple as dragging the color from the top
right of the canvas and dropping it wherever
you want it to go. The color will flow to the
edges of your linework. At this point the option
to Continue with Recolor will appear. Recolor is
a way to quickly color multiple areas without
having to drag the color from the top right
corner to the canvas again.

If your color floods beyond the edges of an

object, try to adjust the ColorDrop Threshold by
holding down after moving your color onto the
canvas and swiping left or right. If you don’t
want to fill the layer your linework is on, tap the
Reference button in the Layer Options menu.
You can now ColorDrop to another layer using
the bounds from your Reference Layer.

For a step-by-step video tutorial, see How to Fill

an Area using ColorDrop in Procreate.

ColorDrop always fills my entire

canvas! What's wrong?
It sounds like your ColorDrop Threshold is set
too high. Drag your color from the top right and
keep your finger held on the canvas to adjust
your Threshold. Slide it to the left to reduce the
amount of area your ColorDrop fills. Procreate
will remember your new Threshold setting and
apply it to the next fill.

Why is my filter not applying?

Check that you are using your filter in Layers or
Pencil mode. If you are using Pencil filters, you
must first make a mark before the filter will
appear and become active.

What’s the difference between

Layer and Pencil Filters?
Layer filters apply the effect across the entire
layer of a canvas. Pencil filters are applied only
when and where you paint on the layer. On
iPads that don't support Apple Pencil a filter will
always apply on the entire layer.

Why don’t I have FacePaint?

FacePaint is available on iPads that have an A12
chip or higher, or a TrueDepth camera. If your
iPad doesn’t have these the ‘Face’ button will
not appear on your Reference Companion, and
you won’t be able to use FacePaint.

Where is Private Layer?

Tap Actions > Add and then swipe left over
Insert a File, Insert a Photo, Take a Photo to
reveal ‘Insert a private file’, ‘Insert a private
photo’, or 'Take a private photo'.

Why is my Time-lapse pixelated?

By default the quality will be set to 1080p and

Good. Try out a few different settings to find
which one best suits you. You can change your
Time-lapse recording quality when creating a
new custom canvas and navigate to Time-lapse
settings.

The best possible quality you can select is 4K

and Lossless. Be aware though that this will also
create larger Procreate files. Any canvas you
create after making changes will record the
Time-lapse with the settings you last selected
until you change them again.

Why is my Time-lapse not

exporting?
If your Time-lapse recording is extremely long
this can sometimes happen. We can help you
extract the Time-lapse video if you send us the
.procreate file via Support Form.

How do I connect my Apple

Pencil?
Procreate fully supports the Apple Pencil. As
long as you've paired your Apple Pencil with a
compatible iPad, it will simply work with
Procreate - no further steps needed.

If you have a 1st Generation Apple Pencil it will

work with an iPad Pro 12.9" (1st & 2nd
generation) iPad Pro 10.5", iPad Pro 9.7”, iPad
(10th, 9th, 8th, 7th & 6th generation), iPad Air 3,
and iPad mini 5. To pair it, plug the Lightning
connector on the end of your Apple Pencil into
the Lightning port on the bottom of your iPad,
then tap Pair in the dialog box that appears.

If you have a 2nd generation Apple Pencil it will

work with an iPad Pro 12.9-inch (3rd, 4th, 5th
and 6th generation), an iPad Pro 11-inch (1st,
2nd, 3rd and 4th Generation) or an iPad Air (4th
and 5th generation). To pair it, attach your
Apple Pencil to the magnetic strip on the right-
hand side of your iPad Pro. If you're still having
trouble, don't hesitate to reach out via the
Support Form.

Can I use a stylus with Procreate?

Since Procreate 5.3 we no longer support third-

party styli. Apple Pencil just keeps getting
better and other stylus providers have critically
scaled back their production and maintenance.
As we're unable to provide a quality experience
for these styli we'll be removing support in this
update.

The Logitech Crayon is designed using Apple

Pencil technology and performs many of the
same tasks, except registering pressure
sensitivity. Logitech Crayon is compatible with
all iPads released in 2018 or later.

How do I adjust pressure

sensitivity?
Procreate’s pressure can be adjusted in two
ways: per brush or universally. To adjust
pressure for an individual brush, tap your
selected brush and open Brush Studio, then
adjust the Pressure sliders in the Apple Pencil
tab.

Procreate’s Pressure Curve affects all pressure

response throughout the app, and can be
edited in Actions > Prefs > Pressure and
Smoothing > App Pressure Sensitivity. The
horizontal axis controls the pressure required to
make a mark, ranging from soft on the left, to
hard on the right. The vertical axis controls the
opacity, ranging from 0% at the bottom and
100% at the top. Drag the curve to adjust how
Procreate responds to your personal painting
style.

What's the biggest canvas I can

make?
There are actually two limits on canvas sizes in
Procreate, both imposed by the hardware of the
iPad model you're using.

The limit on total canvas size can be found by

multiplying the two dimensions of any of the
below maximum sizes. For example, the 12.9"
and 11" M2 and M1 iPad Pros and the iPad Air 5
can create a canvas up to 134,217,728 pixels
total - around 134 megapixels.

The other limit is on any single dimension -

width or height. The iPad (5th Generation), iPad
Air 2 and iPad mini 4 can create canvases up to
8,192 pixels in either direction, and for the iPad
Pro models this limit is increased to 16,384
pixels. You can create a canvas of any size and
ratio in Procreate as long as it doesn't exceed
the width/height limit for your particular device.
For example, on the 12.9" and 11" M1 iPad Pros
(updated to iPadOS 15 or later), you can make
any canvas provided neither side is longer than
16,384 pixels and the total size of the canvas
doesn't exceed 134 megapixels.

Here are the maximum canvas sizes by device

in pixel:

iPad Pro 12.9" M1 and M2, iPad Pro 11" M1

and M2, and iPad Air (5th generation) on
iPadOS 15 or later: 16,384 x 8192 or
11,585 x 11,585
iPad Pro 12.9", iPad Pro 11", and 10.5";
iPad Air (4th generation), iPad mini (6th
generation) on iPadOS 15 or later - 16,384
x 4,096 or 8,192 x 8,192
iPad Pro 9.7", iPad (6th and 7th
generation), iPad mini (5th generation),
iPad Air (3rd generation) - 8,192 x 4,096
or 16,384 x 2,048
iPad (8th, 9th and 10th generation) - 7327
x 7327
iPad (5th generation), iPad Air 2 and iPad
mini 4 - 8,192 x 4,096

How do I import fonts to

Procreate?
In Procreate we support .ttf, .ttc and .otf font
files.

You can import fonts into Procreate four ways:

1. Within the Files App, drag and drop your

fonts to Files App > On My iPad >
Procreate > Fonts.
2. Drag and drop your fonts from the Files
App directly to Procreate in the Gallery or
Canvas.
3. Connect your iPad to a Mac and use
iTunes file sharing to copy fonts into
Procreate > Fonts. This is a great way to
quickly import large quantities of fonts.
4. While editing text styling, using the
'Import Font' button will allow you to
import a single font from the Files App.

To view all installed fonts, open the Files App.

Under Locations, select: On My iPad >
Procreate > Fonts. Any fonts imported to
Procreate will be stored here.

How do I delete imported fonts?

To delete imported fonts, open the iOS Files
App and navigate to On My iPad > Procreate >
Fonts. You will see a list of all the fonts you have
imported. Swipe left on the font you want to
remove and tap 'Delete'.

To delete multiple fonts at a time, follow the

instructions above to navigate to the list of
imported fonts. In the top right corner of the
screen tap 'Select'. You can then select multiple
fonts in the list by tapping them one by one. To
remove all selected fonts, tap 'Delete' in the
bottom right corner.

How do I use QuickShape?

Paint a stroke on your canvas, and hold your
finger at the end of the stroke. QuickShape will
automatically snap your stroke into a shape or a
straight line. Continue to drag to adjust your
shape, or release and tap the Edit Shape button
in the notification bar for further adjustments.
You can customize how you invoke QuickShape
in your Gesture Controls, available from the
Prefs tab of the Actions menu.

Where has layer opacity gone?

We removed layer opacity from Adjustments in
Procreate 5X. But, you can still adjust Opacity
on the Layer itself. Do this by either tapping two
fingers on the layer or tapping Blending Mode
on the layer (N by default).

Tapping two fingers on the layer will allow you to

adjust Opacity in a similar way to Adjustments
previously. Tap two fingers > Layer then swipe
left or right on your canvas to adjust the blue
Opacity bar at the top of your screen. Once
accepted, this change will be permanent.

To change Opacity in Blend Mode, tap N on

your desired layer to bring up the Blend Mode
menu. At the top of the menu is an Opacity
slider, swipe left or right to reduce or increase
Opacity. Using the Blending Mode option allows
you to revert or alter the change later.

Can I create 3D models with

Procreate?
In Procreate 5.2 you can paint on imported 3D
models, but you won't be able to create your
own 3D models in Procreate. To download
some default 3D models to start working with,
tap the What’s New tab in the top right of your
Gallery, or go to Actions > Help > What’s New?
and tap the Model Pack button.

My default 3D models have gone,

how do I get them back?
You can re-download our 3D model pack at any
time by going to Actions Menu (wrench icon) >
Help > What’s New? and tap the Model Pack
download button.

Where can I find 3D resources?

Tap the What’s New tab in the top right of your
Gallery to download default 3D models to start
working with, or go to Actions (wrench icon)>
Help > What’s New? and tap the Model Pack
download button.

I can’t see any 3D options in

Procreate, do I have a wrong
version?
3D options will only appear in your Actions
Menu after you've imported a compatible 3D
model. You’ll get a 3D model starter pack you
can download by tapping the What’s New tab in
the top right of your Gallery, or go to Actions >
Help > What’s New? and tap the Model Pack
button.

I can’t properly paint on my 3D

model. What am I doing wrong?
The 2D wrap of your 3D model may not be
properly mapped. Try a few different models
and see which ones work the best.

Just because a model has UV maps and will

import into Procreate, it does not mean that
these maps can be painted on with ease, or at
all. If you’re using a downloaded model from the
internet, it’s important to remember that the
modeler may not have taken 3D painting into
account, so there might be gaps or overlapping
parts in the UV maps or the model may have
been made without any maps at all.

We've put together a selection of high quality

3D models you can download in the What’s
New tab in the top right of your Gallery, or go to
Actions (wrench icon) > Help > What’s New?
and tap the Model Pack download button.

What 3D formats can be imported

into Procreate?
Procreate supports two of the most commonly
used 3D file formats: USDZ and OBJ.

Why can’t I import my 3D model?

There may be a few reasons why your model is
not importing. Make sure you’re using a
supported file format (.USDZ or .OBJ) and are
importing a model with a UV unwrap.

Where is my 3D painting Time-

lapse?
Procreate currently doesn’t support time-lapse
recording for 3D painting.

What 3D materials does Procreate

respect in 3D?
You can paint three different kinds of textures
onto 3D models in Procreate: Basic Color
(Albedo), Metallic and [Link] can paint
each of these individually by tapping the cube
icon in your Layers Panel, and selecting which
one you’d like to edit.

Roughness and Metallic textures work on a grey

scale, just like applying a Layer Mask in any
normal 2D document. You can also edit all three
of these textures at once using material
brushes, which can be applied to any brush in
Brush Studio Settings.

Procreate also respects Normal Maps and

Ambient Occlusion added to models in other
software, but you can’t edit these in Procreate.
You will only see these when you use the Share
Textures to export out a 3D models maps
through Actions (wrench icon) > Share.

Can I use 3D painting on my iPad?

iPad Air 2 and iPad mini 4 do not work with 3D

painting in Procreate as their chips are
incompatible. All other new 5.2 features are fully
supported on these devices though.

Where did Pressure Curve go?

Pressure Curve is still in Actions Menu (wrench
icon) > Prefs. The tab has been renamed
though and is now in Pressure and Smoothing
with the global stabilization settings.

Why can’t I use Pencil filters

anymore?
Filters now default to Layer Adjustments upon
activation. If you want to use Pencil Filters
instead, tap the filter name in the top
notification bar of the canvas when you are in
any selected filter's interface. You can now
swap seamlessly between Layer and Pencil
Filters.

What Accessibility features does

Procreate have?
Learn everything about our newly added
Accessibility features and how to use them in
our Procreate Handbook.

Where can I activate more

Accessibility features?
You’ll find our new Accessibility section in
iPadOS Settings > Procreate > Accessibility.
Here you’ll find Single Touch Gestures
Companion, Color Description Notifications,
Feedback sounds, and Tap Assistance for Initial
Touch Location Support.

Why can’t I paint when VoiceOver

is turned on?
You can set up a shortcut to quickly turn
VoiceOver on and off. Set up a VoiceOver
shortcut by going to iPadOS Settings* >
Accessibility > Accessibility Shortcut* then
select VoiceOver. To learn more about iPadOS’
Accessibility Shortcuts, visit this Apple Support
page.

What languages are supported in

Procreate?
We currently fully support English, Simplified
Chinese, and Japanese for the Procreate
website, community and social media
platforms. We offer customer care in English
and Simplified Chinese.

Procreate is also translated into Spanish,

German, Turkish, Russian, Korean, Italian,
French, Portuguese, Arabic, and Traditional
Chinese. If you're running version 5.2 or higher,
you'll also be able to use Procreate in Hindi,
Polish, and Thai.

To change your Procreate language head to

iPadOS Settings > Procreate > Preferred
Language. If this option doesn't appear for you
try changing your iPad language first, then the
Preferred Language tab should appear.

I’ve accidentally deleted a canvas!

How do I get it back?
There currently isn’t a recently deleted folder in
Procreate. This is why Procreate warns you that
this action cannot be undone when you go to
delete an artwork.

We strongly recommend making regular

backups of your iPad using either iCloud or
iTunes (Finder if you're using macOS Catalina or
later), as well as exporting important artworks in
the Procreate file format to a cloud service or
hard drive.

Learn how to backup your data in Procreate.

Why do my CMYK colors look

different in other programs?
Procreate is currently based on a three channel
color engine (RGB), which is why we can’t
recreate a true four channel CMYK experience.
When you print from Procreate or a Procreate
exported file without opening it in another
program, your colors will match a CMYK result.
You may experience some color alterations
when importing artworks into other programs
that are based on a four channel color CMYK
engine.

Why do the colors of my color

wheel look extremely dull?
You may have set your canvas to a CMYK color
profile. CMYK is the industry standard for 4-
color printing of magazines, newspapers, and
other physically printed material. It also has the
most limited number of colors so it can
reproduce from screen to paper accurately and
tends to have much duller colors. You should
use CMYK when planning on printing your
artwork later, and work with sRGB color profiles
on artworks intended for online.

How come I can only paint in black

and white?
This can happen when you import a greyscale
image to the Gallery, as Procreate will adopt the
color profile for the newly created canvas. If you
create a new Screen Size canvas from your
Gallery, you should be able use colors on your
canvas again. You can import a black and white
image into an already created canvas and the
canvas will keep your initial defined color profile.
This can be done in your canvas in the Actions
menu (wrench icon) > Add > Insert a photo.

How can I move a canvas out of a

Stack?
To move a canvas out of a Stack, hold a finger
down on the canvas in question until you can
move it around freely. Then use a second finger
to tap out of the Stack back to your Gallery and
place the canvas anywhere you like.

If you would like to move multiple canvases use

Select in the top right to select, then hold down
on one canvas for a moment and then try to
move it around. You should see the canvases
group together, ready to be moved out of the
Stack.

Why do my images lose quality

with transform?
When you resize an image some quality loss is
unavoidable due to Procreate being an entirely
raster-based program. Raster format images
blend pixels together to form a larger image.
They're size-constrained because of a
consistent PPI (Pixels Per Image). When a raster
image is enlarged, the pixels get larger too, and
individual pixels stretch to the point of visibly
distorting, causing what appears as ‘pixelation’.

The same happens when you reduce image size

or rotate an object so it doesn’t fit neatly into
the raster grid. The word raster has to be taken
literal here, as every canvas is put together by
tiny little squares in a grid. Each square in the
grid represents one pixel. If you rotate an object
less or more than 90 degrees, the pixels will not
fully fit into a square and will be cut off as soon
as they commit to the transformation, losing
pixel information. With each pixel cut off, you
lose more and more information leading to a
decline in quality.

I can only draw straight lines, what

is going on?
This could be happening for two different
reasons. One of your layers is still set to
Drawing Assist, or you have Assisted Drawing
settings active universally. First head into the
Actions Menu (wrench icon) > Prefs > Gesture
Controls > Assisted Drawing and make sure that
no settings here are activated. If they are, make
sure to turn them off.

If this doesn't work, open your Layers menu and

check all layers for the word Assisted. If you find
one, tap the Layer and turn Drawing Assist off.

Where is StreamLine?
We've added an entire Stabilisation tab to Brush
Studio, so StreamLine, and all other stabilisation
tools can now be found under Stabilisation in
Brush Studio. There is also a universal app
setting in Actions Menu > Prefs > Pressure &
Smoothing.

GIF exports change my colors, why

is that?
This is likely connected to the limited GIF color
palette, which can only hold a maximum 250
colors at a time. If you’re creating animations
with complex color or different levels of opacity,
try exporting in the Animated MP4 or Animated
PNG file formats.

Why don’t I have hover on my

iPad?
Hover works exclusively on the 2022 iPad Pro
models with M2 chip as their new screen
technology is needed to make this feature work.
You will be able to use the 2nd Generation
Apple Pencil without having to purchase a
different one.

Do I need a new Apple Pencil to

use hover?
As long as you are using a 2nd Generation
Apple Pencil it will work with hover. The
technology for hover is in the screens
themselves, which is why it is a feature
exclusive to the 2022 iPad Pro models.

How can I turn off hover?

You can switch off the effects from hover in
iPad Settings > Apple Pencil and toggle off
Show Effects when using Pencil.

Why does Procreate cut parts of

my artwork after transform?
Canvas size limitations are in place to make sure
the app runs smoothly and doesn’t use up too
much active memory. This means that objects
in Procreate can only exist within the canvas
borders. If you commit a transformation with
parts of the object outside of the canvas, they
will be cut off to fit the canvas.

Why Procreate files can’t go into

old versions of Procreate?
Procreate 5.3 and Procreate Pocket 4.0.8 both
come with an updated version to the .procreate
file format. This new file format will mean you
can load and export artworks more quickly, and
see an increase in performance and stability.
Artworks opened in Procreate 5.3 or Procreate
Pocket 4.0.8 are not backwards compatible with
older versions of the software. You’ll need to
update to the latest version to be able to open
the updated file format.

Where has Recolor gone?

Recolor now lives in your QuickMenu. To set up
Recolor in your QuickMenu, tap Actions > Prefs
> Gesture controls > QuickMenu, and toggle
any shortcut to activate QuickMenu. Once
you’ve invoked QuickMenu on your canvas,
press-and-hold the button you want to change.
After a moment, the Set Action menu will pop
up. Scroll through the list of options and tap
Recolor.

Procreate Pocket

What's the latest version of

Procreate Pocket?
The current version of Procreate Pocket for
iPhone is 4.0.7, and requires iOS 13.2 or newer.

Is Procreate Pocket supported on

my iPhone?
The current version of Procreate Pocket is
supported on the following iPhone models:

iPhone 14, iPhone 14 Plus, iPhone 14 Pro,

iPhone 14 Pro Max
iPhone 13, iPhone 13 mini, iPhone 13 Pro,
iPhone 13 Pro Max
iPhone 12, iPhone 12 mini, iPhone 12 Pro,
iPhone 12 Pro Max
iPhone 11, iPhone 11 Pro, iPhone 11 Pro
Max
iPhone XS Max, iPhone XS, iPhone XR,
iPhone X
iPhone 8, iPhone 8 Plus
iPhone 7, iPhone 7 Plus
iPhone 6s, iPhone 6s Plus
iPhone SE (1st, 2nd, 3rd generation)
iPod Touch (7th generation)

I want the new version of Procreate

Pocket. How do I get it?
You can update Procreate Pocket for free in
your App Store. To find apps with available
updates, open App Store > Your Apple ID in the
top right, then scroll down to find Procreate
Pocket and tap Update button.

Does Procreate Pocket have any

in-app purchases?
None - buy the app once, and you get
everything.

How do I use Procreate Pocket?

It's so confusing!
Take a look at the Procreate Pocket Handbook!
It’s a fully searchable online manual that
explains what all the features in Procreate
Pocket do, where to find them, and how to use
them.

Where can I get more Procreate

Pocket brushes?
The Procreate Discussion boards contain
hundreds of user-created custom brushes for
Procreate. The Marketplace has links to
premium brushes available for sale and the
Resources section has many more brushes
available to download for free.

Can I create a different canvas

size?
Yes, you can! You'll have a few default canvas
sizes available, or tap the Custom Size button to
create your own. Maximum canvas sizes will
depend on your iPhone model.

What's the biggest canvas I can

create in Procreate Pocket?
Your maximum canvas size depends on your
iPhone model. Here's an approximate guide:

iPhone 7 Plus, iPhone 8 Plus, iPhone

X/XR/XS, iPhone 11/11 Pro/11 Pro Max,
iPhone 12/12 mini/12 Pro/12 Pro Max,
iPhone 13/13 mini/13 Pro/13 Pro Max,
iPhone 14/14 Plus/14 Pro/14 Pro Max:
16384 x 2048 pixels or 8192 x 4096
pixels
iPhone 6s, iPhone 6s Plus, iPhone SE (1st,
2nd, 3rd Generation), iPhone 7, iPhone 8:
8192 x 2048 pixels
iPhone 5s, iPhone 6, iPhone 6 Plus: 4096
x 4096 pixels

Why is Procreate Pocket

crashing?
If you experience a crash, let us know via the
Procreate Support Form.

In the meantime we recommend trying a hard

reboot of your iPhone as this sometimes helps
with smaller software issues. To do this, press
and hold your Home and Power button at the
same time until iPhone restarts. If your iPhone
uses Face ID, press and quickly release the
volume up button, press and quickly release the
volume down button, then press and hold the
Power button until a restart is initiated.

How do I fill with color in Procreate

Pocket?
Procreate Pocket's fill tool is called ColorDrop,
and it's as simple as dragging the color from the
top right of the canvas and dropping it wherever
you want it to go. The color will flow to the
edges of your linework.

At this point the option to Continue with Recolor

will appear. Recolor is a way to quickly color
multiple areas without having to drag the color
from the top right corner to the canvas again.

If your color floods beyond the edges of an

object, adjust the ColorDrop Threshold by
holding down on the canvas after performing a
ColorDrop and swiping left or right.

If you want to keep the fill layer your linework

separate, tap the Reference button in the Layer
Options menu on the layer your linework is on.
You can now ColorDrop to another layer using
the bounds from the linework on your Reference
Layer.

For a step-by-step video tutorial, see How to Fill

an Area using ColorDrop in Procreate Pocket.
How to Procreate ColorDrop

ColorDrop always fills my entire

Procreate Pocket canvas! What's
wrong?
It sounds like your ColorDrop Threshold is set
too high. Drag your color from the top right and
hold it on the canvas to adjust your Threshold
by sliding your finger to the left. Your new
Threshold will apply to your next fill, even if you
Undo this one.

How do I import fonts to Procreate

Pocket?
In Procreate Pocket we support .ttf, .ttc and .otf
font files.

We offer three ways to import fonts into

Procreate:

1. Within the iOS Files App, drag and drop

your fonts to Files App > On My iPhone >
Pocket > Fonts.
2. Connect your iPhone to a Mac and use
iTunes file sharing to copy fonts into
Pocket > Fonts. This is a great way to
quickly import large quantities of fonts.
3. Tap on a font file in your iOS Files app, and
you'll be presented with the option to
open it in Procreate Pocket.

How do I delete imported fonts?

To delete imported fonts, open the iOS Files
App and navigate to On My iPhone > Pocket >
Fonts. You will see a list of all the fonts you have
imported. Swipe left on the font you want to
remove and tap 'Delete'.

To delete multiple fonts at a time, follow the

instructions above to navigate to the list of
imported fonts. In the top right corner of the
screen tap 'Select'. You can then select multiple
fonts in the list by tapping them one by one. To
remove all selected fonts, tap 'Delete' in the
bottom right corner.

How do I use QuickShape?

Draw a shape on your canvas, but don't lift your
finger when you finish the stroke - keep holding
it down. After a moment, QuickShape will 'snap'
the shape you drew into a clean, geometrically
perfect version.

Keep your finger held down and drag to adjust

the shape, or release your finger and tap the
Edit Shape button in the notification bar to make
further tweaks.

You can customize the QuickShape 'snap' delay

by using the slider in the Preferences tab of
your Actions Menu, or disable it by dragging the
slider to the far left.

Why don't I have FacePaint?

FacePaint is available on iPhones that have an
A12 chip or higher, or a TrueDepth camera
which includes all iPhones from the iPhone XR
onwards.

My brush size and opacity doesn’t

change with my stroke. What am I
doing wrong?
3D Touch technology, built into the screens of
certain iPhone models, allows you to work with
pressure sensitivity in Procreate Pocket using
your finger and any non-Bluetooth stylus. All
supported iPhone models before the iPhone XR
can use 3D Touch.

If your iPhone doesn’t offer 3D Touch, you can

select from a range of active styli currently
supported by Procreate Pocket. These
supported styli will allow you to work with
pressure sensitivity:

Adonit - Jot Touch 4, Jot Touch Pixelpoint,

Jot Script, Jot Script 2, Pixel
Wacom - Intuos Creative Stylus 1 & 2,
Bamboo Fineline 1, 2, & 3, Bamboo Sketch

The iPhone 11 Pro, iPhone 11 Pro Max and later

do not officially support any third-party styli.
Due to the changed OLED screen technology
we haven’t found a stylus that delivers a good
user experience with any of these iPhones. You
can still connect your stylus, but you may run
into performance issues. This is why we
introduced the pressure slider, which allows
your bottom brush slider to be moved while
making a stroke on your canvas. This helps
adjust the opacity or size of your brush
depending on the brush settings when using
your finger or a passive stylus.

Why don’t I have Gesture

Controls?
You can learn all about the Gestures you can
use in Procreate Pocket in the Procreate Pocket
Handbook.

Why can’t I get out of a menu?

To dismiss your toolbars and menu cards, try
swiping down, or to the side over your menu.
We’ve designed it like this to minimize the risk
of users accidentally tapping out of the menu
and having to reenter.

Why am I missing Actions

options?
Try swiping to the left to see all available options
in the Actions menu.

Can I connect a third-party stylus?

On certain iPhone models Procreate Pocket can

connect the following styli:

Adonit - Jot Touch 4, Jot Touch Pixelpoint,

Jot Script, Jot Script 2, Pixel
Wacom - Intuos Creative Stylus 1 & 2,
Bamboo Fineline 1, 2, & 3, Bamboo Sketch

iPhone 11 Pro and iPhone 11 Pro Max and later

no longer support any third party styli. They can
still be connected, however we can't guarantee
a good user experience as the styli developers
have not updated them to work with newer
iPhone models.

Where has Project Canvas gone?

Project Canvas is now called Projector and can

still be found under Preferences in Actions
menu.

Can I print my Procreate Pocket

artwork?
If you have an AirPrint enabled printer you can
print your artwork directly from Procreate or
Procreate Pocket. Simply Share your artwork as
a JPG or PNG and tap the Print button on the
bottom row of icons. If you want to print your
Procreate work professionally, speak with your
chosen printing company to determine the ideal
file specifications before exporting.

General

I'm new to digital art. Help!

If you’re brand new to digital art: Hello,
welcome! We got you. You should first check
out our Beginners Series, a collection of short
videos we have developed specifically for users
that have never touched Procreate.

If you want to deep-dive into particular features,

please refer to our Procreate Handbook and
check out our Learn to Procreate Series. You
can also contact our Support Team for any
questions you may have.

How do I backup my artworks?

To keep your data safe, create a full backup of
your iPad or iPhone using your computer or
iCloud. For details on how to do this, check out
this Apple article. Restoring from a backup
should restore all your Procreate and Procreate
Pocket data, including brushes, Brush Sets,
palettes, etc.

It's also a good idea to individually back up

important artworks. When you export artworks
as .procreate files, this format will preserve all
your layers and other data.

To easily export multiple artworks at once use

the Select option in the Gallery, or Drag and
Drop artworks from your Gallery to the iOS Files
app. Avoid saving to the Procreate or Pocket
folder in On My iPad (On My iPhone), as this will
be deleted if you remove Procreate or Procreate
Pocket.

Can I sync my work to iCloud?

Currently, iCloud syncing is not available with
Procreate or Procreate Pocket. Given the
average size of a Procreate document,
multiplied by however many you have in your
Gallery, this could rapidly consume your entire
iCloud space allowance. We're investigating the
possibility of iCloud synching in the future.
Currently you can import and export from/to
iCloud Drive from Procreate and Procreate
Pocket.

Why don’t I have Color History?

Color History is device-specific and currently
only available on 10.2" iPads or larger. Color
History is not available in Procreate Pocket due
to the smaller screen size of iPhones.

Why is my computer showing

different colors to my iPad or
iPhone?
Due to different manufacturing processes,
monitor displays vary in color, skewing slightly
towards one of the red, green or blue
spectrums. Desktop computers may be using a
color profile to calibrate your monitor to a
certain setting.

These issues are not caused by Procreate or

Procreate Pocket. Both our apps output images
in pure RGBA. Color variance from monitor to
monitor is common. If you're experiencing color
shifts, check your monitor color profile; it may
need a calibration.

Why does the color change when I

export or print my work?
Procreate and Procreate Pocket support the
import and use of Color Profiles so you can view
your work in different color gamuts in realtime.
This does mean, however, that your exported
work may not look the same way outside of
Procreate and Procreate Pocket.

Color changes may occur as a result of the

profile used and how it is rendered. This might
also impact the way exported animations and
Time-lapse Replays look outside of Procreate
and Procreate Pocket.

Why does Previous Color not work

in the Color menu?
The Previous Color and New Color indicators
have changed function in the Color Menu. The
indicators have been reassigned. Now the left
indicator displays your Primary Color, and the
right indicator displays your Secondary Color.
These functions only apply to brushes that
utilize Color Dynamics with the Secondary Color
slider turned up.

Why do my strokes look blurry

after I lift off from the canvas?
When you produce a stroke on the canvas,
Procreate and Procreate Pocket render it at an
extremely high resolution. Once the stroke is
committed to the canvas, they will render in the
canvas resolution, which in many cases is lower
than the render resolution. This may cause it to
look blurry or less sharp in comparison, but it is
the correct behavior for the canvas size.

Why can't I mark my canvas?

There are a few things that can prevent you
from marking your canvas:

Make sure you haven't accidentally

selected Smudge or Erase instead of
Paint.
Make sure your Opacity slider (the slider
on the bottom of your sidebar) isn’t
turned all the way down to 1%.
Check that the layer you're painting on
isn't Alpha Locked.
Make sure that the selected color (in the
circle at the top right of the canvas) is
different to the color of your canvas.
Open Actions > Prefs > Gesture Controls,
go to the General tab and tap Reset to
Defaults.

If you continue having trouble, don’t hesitate to

get in touch with our [Support Team]
([Link]

Can I print my Procreate artwork?

If you have an AirPrint enabled printer, you can

print your artwork directly from Procreate or
Procreate Pocket. Simply Share your artwork as
a JPG or PNG and tap the Print button on the
bottom row of icons.

If you want to print your Procreate work

professionally, speak with your chosen printing
company to determine their ideal file
specifications.

My custom brushes look different.

Why?
The latest versions of Procreate and Procreate
Pocket run on a far more powerful engine that
renders brushes differently and calculates more
complex brush properties. We’ve done our best
to ensure backwards-compatibility with older
custom brushes, but it’s possible that different
behavior will result.

If you notice that your brush isn’t behaving

properly, please head to our Support Page and
we’ll do our best to help out.

Where can I get more brushes?

The Procreate Portfolio community contains
thousands of user-created custom brushes for
Procreate and Procreate Pocket. The
Marketplace board has links to premium
brushes available for sale, and the Resources
board has many more brushes available to
download for free.

Can I delete unwanted brushes?

You'll always have the default brushes included
in Procreate and Procreate Pocket, but you can
delete custom brushes. Swipe left across the
brush thumbnail in the Brushes popover to see
which options are available for a default brush, a
duplicated brush, or a custom brush.

How do I SwatchDrop?
Touch and Hold on the swatch tile within a
palette and then drag the swatch onto the
canvas to fill.

Why is my Selection tool not

working?
You may have Color Fill active. Check your
Selection toolbar and make sure Color Fill is not
selected (in Procreate Pocket under Settings).

Is your Handbook available in my

language?
Our Handbooks for Procreate and Procreate
Pocket is currently available in English,
Simplified Chinese and Japanese. We'd love to
be able to provide handbooks and tutorials for
all our users in their native languages, but we
don't have the resources for this right now.
However, we do have a helpful international
community on the Procreate Discussions. If you
post there, you'll find Procreate users from your
region who can answer your questions.

How do I delete artworks from my

Procreate Gallery?
In Procreate for iPad, simply swipe left on any
artwork to reveal controls for that piece,
including Delete. Alternatively, tap the Select
button to enter multiple selection mode. Tap
artworks to select them, then tap the Delete
button in the toolbar. If you're using Procreate
Pocket, check out this section.

How do I make a Time-lapse video

of my artwork?
By default, Procreate and Procreate Pocket
record every undoable action (anything that
creates an Undo step - each painting stroke, a
Transform action, layer adjustments) as a frame
of video. To export this video, tap Export Time-
lapse Video in the Video tab of the Actions
menu. You'll have the choice of exporting the
Full Length recording or a 30 Second version.
To replay the video right on your canvas, select
Time-lapse Replay from the Video tab in the
Actions menu. You can control the playback by
sliding left or right on the canvas. Once you've
exported your video, you can import it into your
favorite video editor and slow it down, add
music or anything else you like.

You can change your Time-lapse video quality

when creating a new custom canvas. To do this,
tap the plus int he top right of your Gallery > the
icon next to New Canvas > Time-lapse settings.
Procreate will then remember this setting for
every canvas created in the future, until it is
changed again. This will only affect any newly
created canvases. Time-lapses already
recorded won't be affected by this change.

How does DPI work?

When you make a new canvas in Procreate, you
can set your dimensions in pixels or in a
physical measurement (inches, centimeters, or
millimeters). Either way, your canvas will always
have a DPI. DPI (dots per inch) measures how
many pixels occur in each inch of your artwork
when you print it. If you create a canvas using a
physical measurement, then the DPI controls
how large the canvas will be in pixels. If you
create a canvas using pixels, then the DPI
controls how large it will print.

A higher DPI means more pixels per inch which

also means a better quality print. 300dpi is a
standard rule of thumb for a print about the size
of a magazine page. The smaller the artwork,
the greater the pixel density required to
produce a high quality print.

The larger your intended print, the less DPI you

can have, as it is likely a large work will be
viewed from further away and will therefore not
need as much fine detail as something to be
viewed at arm’s length. A canvas of 2 meters by
1 meter (200cm x 100cm) could produce a
great print at 100dpi. Billboards often have a DPI
as low as 12 or 15.

Why is my background not

transparent after exporting to
Photos?
Photos app automatically includes a solid
background when your exported canvases
bigger than 4900 x 4900px, or smaller than
360 x 360px.

Can I load PSD files in Procreate

and Procreate Pocket?
Yes, you can! PSD files can be imported in the
same way as any other image file. If you import
a PSD through the import menu in the Gallery,
Procreate and Procreate will import and respect
all layers, blend modes, and other compatible
features. If you import a PSD through the Image
tab in the Actions menu, the image will be
imported as a flat image.

Why can't I create more layers?

The layer limits in Procreate and Procreate
Pocket exist to prevent the apps from crashing
if they try to do more than the devices can
handle. These limits vary according to your
canvas size and device in use. Try creating a
different-sized canvas for a different layer limit.

When creating a new custom canvas, you'll see

your Maximum Layer limit when you input your
canvas dimensions. You can also access this by
swiping left on any custom canvas in the Create
menu and tapping Edit.

Why doesn't Procreate / Procreate

Pocket have [this feature]?
It could be for one of several reasons:

We don't think it fits in with the core

values of Procreate
So far, we haven't found an elegant way to
do it nicely in a touch environment
It's already in development and we
haven't told you about it
We are still considering the idea and are
listening to public discussion

I've got a great idea for a Procreate

feature! How do I tell you about it?

If there's something you'd really like to see in

Procreate, add your support to the relevant
posts on the Ideas & Suggestions board on the
Procreate Discussions. We keep a close eye on
these boards and any suggestion that gains
enough user support is something we can
consider for a future release.

When are you making an Android

version of Procreate?
We would love for everybody to be able to enjoy
Procreate, but the fragmentation of the Android
marketplace is a complicating factor. We're not
ruling it out, but at the moment we're focusing
on strengthening and improving Procreate for
iOS.
Can I use the art and videos I make
in Procreate commercially?
Any art you create with the tools that come with
Procreate and Procreate Pocket by default
(brushes and color swatches), including the
progress videos, is your content and you can
use it however you like. Of course, we'd love it if
you let people know that you used our apps to
create it. Procreate and Procreate Pocket
themselves, their graphics, plus the included
example artworks and 3D objects are protected
by copyright and may not be used commercially
or distributed without permission.

The fonts (Eina 01, Impact and Jack Armstrong

BB) included in Procreate, and the ones
included in iOS are licensed for use within the
app only. You can use them for compositing and
use within personal artworks. If you would like to
use a font in a commercial work, it is your
personal responsibility to check whether a
suitable license is available for your use.

Why did you make Procreate?

We made Procreate to fill a need - the ability to
create professional, high quality digital art
absolutely anywhere. Procreate has evolved
massively over the years and the incredible art
people are making in Procreate keeps us
excited to continue working to make Procreate
as great as it can possibly be.

Why on earth did you name it

Procreate?
It was clear when we first saw the iPad that it
was going to be a great tool for professionals to
create awesome art - and we wanted it to have
a memorable name.

Will you feature my art on your

Facebook or Twitter? Please?
We're constantly looking for great art made in
Procreate to share with the world. The key to
getting noticed is to just keep creating art and
sharing it on your Procreate Portfolio, our
Facebook page, or by mentioning @procreate
on Twitter or Instagram.

Where are you guys from?

We're based in Hobart, Tasmania (which is part
of Australia).

Wait, Tasmania is a real place?

Yeah, we even have Tassie Devils - just like the
cartoon - only they don't go around in little
tornadoes. Tasmania is an island of spectacular
wilderness and rugged beauty. We named the
company after the island. Many years ago,
Tassie was the furthest outpost of the British
empire - the most savage place on earth.

Education

Is there an education discount for

Procreate? Can I buy Procreate in
bulk for my classroom?
A 50% discount is available through Apple
School Manager if you buy 20+ licenses. We
recommend purchasing Procreate this way for
your students, and link it through to a Mobile
Device Management (MDM) service. For more
information on setting up and distributing apps
with Apple School Manager, you might like to
refer to this helpful video by Apple Education, or
Apple Education's Deployment Guide.

Does Procreate have a student-

data privacy policy?
The Privacy Policy for Procreate and Procreate
Pocket can be found here. Procreate doesn’t
collect any user data. We strongly believe in not
collecting or sharing your data, period. It
belongs to you. You can also view this
information on our App Store page, where it’s
verified that we don’t collect any user data.

Is there an education edition of

Procreate?
No, there is only one version of Procreate. We
believe students benefit from equal access to
the same tools that professional creatives use.

Is Procreate suitable for young

students?
Procreate is made for artists by artists, so there
is an inherent understanding that we never let
the tools get in way of the creative process. This
is why Procreate's user interface is so minimal,
yet fully featured and delightfully natural and
simple to use.

This is also why Procreate lends itself so well to

being used in the context of Education. It’s
simple, but not simplistic. Educators can quickly
and easily teach themselves the basics, and
we’ve seen students as young as 4 use
Procreate with the support of their teachers to
make wonderful art in an educational setting.

What support is there for

educators using Procreate in the
classroom?
Our Learn with Procreate website has a number
of resources that focus on helping K-12
teachers bring creativity into the classroom,
right across the curriculum. These include a
collection of beginner user guides and lesson
ideas which are flexible lesson plans that
educators can use as a springboard, to leverage
and adapt to align with their teaching outcomes.

You can also connect with our community of

educators using Procreate on Twitter
@ProcreateEDU, or reach out to our Education
Team anytime at education@[Link].

Didn't find the

answer?
If you still can't find the answer you're after in
our FAQ, you can contact us via our support
page.

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