GADE NAVEEN KUMAR
(IIS Administrator & Windows Administrator)
Email: naveengade999@[Link] | Phone: +91-9581484590
Location: Hyderabad
OBJECTIVE
Looking for a challenging role in a reputable organization to utilize my technical and
management skills for the growth of the organization, as well as to enhance my knowledge about
new and emerging trends in the IT sector.
PROFESSIONAL EXPERIENCE
IIS Administrator
INFOSYS, Hyderabad
Nov 22 – Jan 26
Monitoring IIS servers, services, and application pools.
Deployed [Link] applications on IIS environment.
Troubleshooting using IIS console, command lines, and other tools.
Expertise in ITIL V3 processes.
Involved in troubleshooting production outages and prepared RCA documents for
Sev1 and Sev2 problem management tickets.
Managed and resolved Sev1, Sev2, and Sev3 incidents within SLAs.
Responsible for monitoring incident queues and assigning incidents as per
priority/complexity.
Continuous monitoring for high CPU and disk space alerts.
Experience in troubleshooting web applications and [Link] issues.
Involved in monthly production releases and performed changes within scheduled times.
Extensive experience using the Debug Diagnostic Tool and configured crash rules for
IIS processes like [Link].
Worked with metabase, IIS admin service, and WWW service.
Daily monitoring of SQL server jobs, services, and backup SQL server databases.
Supported prod, dev, and UAT environments.
Maintained good client interaction and communication.
IIS Administrator
Tech Mahindra Hyderabad
May2019 – Nov22
Windows patching to ensure the latest security updates and fixes are applied to all
systems.
Handled all the aspects of IIS administration tasks such as day-to-day site monitoring
and maintenance, Installation, Configuration, Deploying Applications, Troubleshooting,
Performance Tuning and Maintenance.
Having good experience in monitoring IIS application pools, worker processes, CPU and
disk space usage. Configured Dynatrace to monitor [Link].
Installed IIS and Microsoft .NET framework and registered .NET framework withIIS.
Experienced in deployment of [Link] applications onIIS.
Configured IIS web sites, application pools, virtual directories and assigning applications
to application pools.
Good understanding of IIS processes like [Link], [Link], application pool,
worker process, W3SVC etc.
Having good experience in understanding and configuring ISAPI extensions and ISAPI
filters.
Having good experience on IIS admin service and IISmetabase. Backing upand
restore of IIS metabase.
Good experience in understanding and working with IIS authentications(anonymous,
basic, digest and passport etc.) and SSLconfigurations
Installed and configured Debug Diagnostic tool with IIS processes like worker process
and used this tool in troubleshooting of IIS hangs and crash. Generated IIS hang dumps
and crashdumps.
Good experience in troubleshooting IIS issues using IISconsole, taskmanager, process
explorer.
Experience in ana lyzing II Sevent viewer logs (system,applicationlogs)in troubleshooting
the IISissues.
Good experience in working with command line utilities likeiisreset ,[Link].
Provided on call support on24/7basis.
System Administrator
Way2Capital
Worked as system administrator from March 2017 to March 2019.
EDUCATIONAL QUALIFICATION
[Link] Graduation from Nit Agartala (production engineering) in 2017
Intermediate from Narayana Junior college (Vijayawada) 2012.
SSC from Karunya Jyothi High school, Warangal in 2010.
CERTIFICATIONS
ITIL (Information Technology Infrastructure Library) V3 Foundation
(Internal Certification)
TECHNICAL SKILLS
Web Servers: Microsoft IIS 7.X, 8.X, and 10.0
Databases: MSSQL Server 2016
Tools: Splunk (application monitoring tool), Debug Diagnostic tool, ServiceNow, Control-M
Server Operating System: Windows 2012\R2\2016\2019 Servers
Cloud: PCF (Pivotal cloud foundry).
PROFESSIONAL EXPERIENCE (PROJECTS)
Project Profile: 2
Client: Peabody Energy
Project Duration: May2019 – Nov2022
Role: IIS Administrator
Description:
Peabody Energy is an American coal mining company headquartered in St. Louis, Missouri. Its
primary business consists of the mining, sale, and distribution of coal, which is purchased for use in
electricity generation and steelmaking
Roles and Responsibilities:
Monitored IIS servers, services, and application pools.
Deployed [Link] applications on IIS environment.
Troubleshot using IIS console, command lines, and other tools.
Analyzed SQL server agent logs, error logs, and event viewer logs.
Applied ITIL V3 processes in production environment.
Prepared RCA documents for Sev1 and Sev2 production outages.
Managed Sev1, Sev2, and Sev3 incidents within SLAs.
Monitored high CPU and disk space alerts.
Worked on web applications and [Link] issues.
Involved in monthly production releases and changes.
Experienced in using Debug Diagnostic Tool and configured crash rules for IIS
processes like [Link].
Monitored SQL server jobs and backed up SQL server databases.
Supported production, development, and UAT environments.
Project Profile: 1 Client:
Charles Schwab, Europe
Project Duration: Nov 2022 – Jan 2026
Role: IIS Administrator & PCF Cloud Admin.
Description:
Charles Schwab Corporation is an American multinational financial services company. It offers banking,
commercial banking, investing and related services including consulting, and wealth management advisory
services to both retail and institutional clients
Roles and Responsibilities:
Monitored IIS servers, services, and application pools.
Deployed [Link] applications on IIS environment and
Worked on PCF cloud Applications
Restarting & rebooting the applications
Deploying the applications on PCF cloud
Troubleshot using IIS console, command lines, and other tools.
Analyzed IIS server logs, error logs, and event viewer logs.
Applied ITIL V3 processes in managing incidents.
Troubleshot Sev1, Sev2, and Sev3 incidents and managed within SLAs.
Managed incident queues and assigned incidents according to priority.
Monitored high CPU and disk space alerts.
Worked on troubleshooting web applications and [Link] issues.
Involved in production releases and performed changes within scheduled times.
Configured and worked with Debug Diagnostic Tool for IIS process like [Link].
Monitored SQL server jobs and services.
Supported prod, dev, and UAT environments.
PERSONAL DETAILS
Full Name: Gade Naveen Kumar
Date of Birth: 19/04/1993
Gender: Male
Marital Status: Married
Address: Bc colony, Rudragudem, Warangal, 506349.
Languages: English, Telugu, Hindi
DECLARATION
I hereby declare that the above information is correct to the best of my knowledge and belief.
G Naveen Kumar