Teamwork questions
Almost any job requires you to work with others, so be prepared to talk about your experiences as part
of a team. You’ll want a story that illustrates your ability to work with others under challenging
circumstances. Think resolving team conflicts, dealing with project constraints, or motivating others.
1. “Tell me about a time when you had to work closely with someone whose personality was very
different from yours.”
2. “Give me an example of a time you faced a conflict with a coworker. How did you handle that?”
3. “Describe a time when you had to step up and demonstrate leadership skills.”
4. “Tell me about a time you made a mistake and wish you’d handled a situation with a colleague
differently.”
5. “Tell me about a time you needed to get information from someone who wasn’t very responsive.
What did you do?”
Customer service questions
If you’d be working with clients, customers, or other external stakeholders in this role, definitely be
ready for customer service questions. Be prepared with at least one story about a time you successfully
represented your company or team and delivered exceptional customer service.
6. “Describe a time when it was especially important to make a good impression on a client. How did
you go about doing so?”
7. “Give me an example of a time when you didn’t meet a client’s expectation. What happened, and
how did you attempt to rectify the situation?”
8. “Tell me about a time when you made sure a customer was pleased with your service.”
9. “Describe a time when you had to interact with a difficult client or customer. What was the situation,
and how did you handle it?”
10. “When you’re working with a large number of customers, it’s tricky to deliver excellent service to
them all. How do you go about prioritizing your customers’ needs?”
Adaptability questions
Times of turmoil are finally good for something! Think of a recent work crisis you successfully navigated.
Even if the outcome wasn't ideal, find a lesson or silver lining you took from the situation.
11. “Tell me about a time you were under a lot of pressure at work or at school. What was going on, and
how did you get through it?”
12. “Describe a time when your team or company was undergoing some change. How did that impact
you, and how did you adapt?”
13. “Tell me about settling into your last job. What did you do to learn the ropes?”
14. “Give me an example of a time when you had to think on your feet.”
15. “Tell me about a time you failed. How did you deal with the situation?”
Time management questions
When an interviewer asks about time management, get ready to talk about a specific instance when you
had a few things in the air, prioritized, scheduled, organized, and completed everything—preferably
before the deadline.
16. “Give me an example of a time you managed numerous responsibilities. How did you handle that?”
17. “Describe a long-term project that you kept on track. How did you keep everything moving?”
18. “Tell me about a time your responsibilities got a little overwhelming. What did you do?”
19. “Tell me about a time you set a goal for yourself. How did you go about ensuring that you would
meet your objective?”
20. “Tell me about a time an unexpected problem derailed your planning. How did you recover?”
Strong organizational skills questions
When it comes to strong organizational skills, behavioral interview questions tend to be similar to time
management questions. However, they might get more into detail of how you organize your workday
and, if you're a manager or team leader, how you delegate and prioritize tasks.
21. “Tell me about a time when you had to establish priorities for yourself.”
22. “Describe your management style. How do you successfully delegate tasks?”
23. “Describe a time when being organized has helped you with a tight deadline.”
Communication questions
You use communication skills so regularly you’ll probably have plenty of stories to choose from. Just
remember to talk about your thought process or preparation.
24. “Tell me about a time when you had to rely on written communication to get your ideas across.”
25. “Give me an example of a time when you were able to successfully persuade someone at work to
see things your way.”
26. “Describe a time when you were the resident technical expert. What did you do to make sure
everyone was able to understand you?”
27. “Give me an example of a time when you had to have a difficult conversation with a frustrated client
or colleague. How did you handle the situation?”
28. “Tell me about a successful presentation you gave and why you think it was a hit.”
Motivation and values questions
A lot of seemingly random interview questions are actually attempts to learn more about what
motivates you. Your response would ideally address values and motivations directly even if the question
didn’t explicitly ask about them.
29. “Tell me about your proudest professional accomplishment.”
30. “Describe a time when you saw a problem and took the initiative to correct it.”
31. “Tell me about a time when you worked under either extremely close supervision or extremely loose
supervision. How did you handle that?”
32. “Give me an example of a time you were able to be creative with your work. What was exciting or
difficult about it?”
33. “Tell me about a time you were dissatisfied in your role. What could have been done to make it
better?”