CompTIA A+
220-1102 ITSA Program
Computer & Security Essentials
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Agenda
•Review Session (30min)
•Engagement Activity (20min)
Learning Lab
Class •Break (10min)
•Learning Lab (50min)
• Preview (10min)
Exam Key
Topics
4.0 Operational Procedures
2.0 Security Concepts
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1102 Exam Topics
1. Windows Command Line
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Equipment Inventory (Slide 1 of 2)
Asset: Hardware and software items found in an organization.
Asset management: A set of policies that includes information about the
financial and contractual specifications of all hardware and software components
present in an organization's inventory.
Radio Frequency ID tag (RFID tag): A tag that can be read by using a radio
transmitter/receiver device.
• Well-documented inventory is crucial:
❖ All hardware deployed
❖ Spare systems and components
❖ Network appliances and infrastructure
❖ Software
• Asset management database
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5
Change Management
Configuration management: The practice of identifying all component of the ICT
infrastructure and their properties.
Change management: The practice of adopting policies to reduce the risk of
infrastructure changes affecting service or operations.
• ITIL configuration management model: • Documenting changes:
❖ Service assets • Configuration information
❖ CIs • List of patches applied
❖ Baselines • Backup records
❖ CMS • Details of suspected breaches
• Hash result printouts
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6
Disaster Prevention and Recovery
Disaster Recovery Plan (DRP): A documented and resourced plan showing
actions and responsibilities to be used in response to critical incidents.
• Identify scenarios for natural and man-made disasters and options for protecting systems.
• Identify tasks, resources, and responsibilities for responding to a disaster.
• Train staff in the disaster planning procedures and how to react well to change.
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Copyright (c) 2018 CompTIA Properties, LLC. All Rights Reserved. | [Link] 7
Data Backup and Restoration (Slide 3 of 4)
Backup types
Type Data Selection Backup/Restore Time Archive/Attribute
Full All selected data no matter when it High/low (one media set) Cleared
was previously backed up
Incremental New files and files modified since last Low/high (multiple sets) Cleared
backup
Differential All data modified since the last full Moderate/moderate (no Not cleared
backup more than 2 sets)
• Using a full daily backup means that only one media set is needed to restore
the system.
• Using an incremental backup means that it takes less time to back up, but you
might need to restore several media sets for full recovery.
• Using a differential backup means the time needed for restoring and backing
up is roughly equal.
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8
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Engagement
Activity
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Break
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• UPS
• Asset tag
• Incident Response
Key Terms • Change Management
and • Knowledge Base
• DRP
Concepts • Backup Types (Full, Incremental, Differential)
• Defense in Depth
• Implicit Deny
• Least Privilege
• VPN
• Social Engineering
• MITM
• DoS
• Zero-Day Attack
•
Learning
Lab
Knowledge Check
Survey
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Knowledge Survey
Instructions
• Access Assignments in Canvas
• Fill out Name and Email
• 50 minutes
Preview
In Preparation for
Next Class
• Watch Skillsoft Video Playlist
• Complete the Post Assessment –
Canvas Quiz
• Complete the At-home Graded Lab
(AHGL) assignment in Skillsoft
• Be sure you have completed the
45 homework questions in
MeasureUp