Rani Laxmi Bai Memorial School

SESSION: 2025-2026
Artificial Intelligence Project on
MEDICAL CHATBOT
Submitted by: ADEEBA KHAN

Board Roll No.: 32660500

Under the guidance of Ms. Nidhi Dixit

Submitted to the Department of ARTIFICIAL INTELLIGENCE

RANI LAXMI BAI MEMORIAL SCHOOL

 BONAFIDE CERTIFICATE
This is to certify that ADEEBA KHAN, a bona
fide student of class XII-A2 of RANI LAXMI BAI
MEMORIAL SCHOOL, SEC-14, VIKAS
NAGAR, LUCKNOW has successfully completed the
project on the topic “MEDICAL CHATBOT” as per the
norms of “CBSE” curriculum during the academic
session of 2025-26.

Principal’s Signature- ……………..

Internal Teacher’s Signature- ……………..
External Examiner’s Signature- ……………..
PROJECT NAME: Medical Chatbot
SCHOOL NAME: Rani Laxmi Bai Memorial School
CLASS: 12th-A2
TEACHER NAME: [Link] Ma’am

TEAM MEMBER NAMES AND GRADES:

1. Adeeba Khan
2. Avantika Yadav
3. Janhvi Sharma
4. Mahalaxmi Nishad
5. Samvedna Kushwah
1. INTRODUCTION
This document is your Project Logbook, and it will be where
you record your ideas, thoughts and answers as you were to
solve a local problem using AI.

Make a copy of the document in your shared drive and work

through it digitally with your team. You can also print a copy of
the document and submit a scanned copy once you have
completed the project logbook. Feel free to add pages and any
other supporting material to this document.

Refer to the AI Project Guide for more details about what to do

at each step of your project.

Team Roles
1.1 Who is in your team and what are their roles?

Role Role Description Team Member Name

Project Leader Schedule the task under team Samvedna Kushwah
members, ensure task is completed
on time, resolve doubts, one source
of contact.
Data Expert Decides data required type of data Avantika Yadav
for training model, collect data,
ensures type of data and its
authenticity.
Designer Create the design and the flow of Janhvi Sharma
how to go about making the solution
for the problem statement.
Information Researcher Collect questions from end user Adeeba Khan
which need to be ensured, look for
answers and prepare a report which
will be passed to project leader.
Tester/Coder Work to build the model and train it Mahalaxmi Nishad
followed by testing the efficiency and
accuracy of model.
 1.2 Project Plan

The following table is a guide for your project plan. You can may
use this or create your own version using a spreadsheet which you
can paste into this section. You can expand the ‘Notes’ section to
add reminders, things that you need to follow up on, problems
that need to be fixed urgently, etc.
Phase Task Planned Planned Planned Actual Actual Actual Who is Remarks
start end duration start date end date Duration responsible
date date (hours, (hours,
minutes) minutes)
Preparing Coursework, 15-10-25 30-10-25 20-30 hrs 16-10-25 30-10-25 20-30 hrs All members [Link]
for the meetings courses
project
Set up a 15-10-25 30-10-25 1.5 per 16-10-25 30-10-25 20 hrs All members
team folder second
on a shared 13.5 hrs
drive
Defining Background 15-10-25 17-10-25 2 hrs 15-10-25 17-10-25 2 hrs All members
the reading
problem Research 15-10-25 17-10-25 24 hrs 15-10-25 17-10-25 24 hrs All members
issues in Evening Evening Evening
your
community
Team 17-10-25 17-10-25 2 hrs 17-10-25 17-10-25 2 hrs All members Collaborative
meeting to work
discuss
issues and
select an
issue for the
project
Complete 17-10-25 17-10-25 2 hrs 17-10-25 17-10-25 2 hrs All members
section 3 of
the Project
Logbook
Rate
yourself
Understa Identify 17-10-25 17-10-25 2 hrs 17-10-25 17-10-25 2 hrs
nding the users Evening Evening Evening Evening
user Meeting 18-10-25 18-10-25 2 hrs 18-10-25 18-10-25 2 hrs
with users Morning Morning Morning Morning
to observe
them
Interview 18-10-25 18-10-25 2 hrs 18-10-25 18-10-25 2 hrs Avantika Yadav
with Afternoo Afternoo Afternoon Afternoon
users(1) n n
 Interview 18-10-25 18-10-25 2 hrs 18-10-25 18-10-25 2 hrs. Samvedna Online
with Evening Evening Evening Evening Kushwah interaction
users(2),etc with end
. user
…
Complete 18-10-25 18-10-25 2 hrs 18-10-25 18-10-25 2 hrs. Adeeba and Collaborati
section 4 of - Janhvi ve work
the project
logbook
Rate
yourselves
Brainstor Team 19-10-25 19-10-25 12 hrs 19-10-25 19-10-25 12 hrs. All members Online
- ming meeting to Morning Evening Morning Evening counselor teacher interacti
generate on with
ideas for a counsel-
solution or
and teacher
Complete 19-10-25 19-10-25 1.5 hrs 19-10-25 19-10-25 1.5 hrs. All members Collaborati
section 5 of Evening Day end Evening Day end ve work
the project
logbook
Rate
yourselves
Designing Team 20-10-25 20-10-25 3 hrs 20-10-25 20-10-25 3 hrs. All members Onlin
a solution meeting to Morning Morning e
design a meeti
solution ng
Complete 20-10-25 20-10-25 2 hrs 20-10-25 20-10-25 2 hrs. All members Onlin
section 6 of Evening Evening Evening Evening e
the logbook meeti
ng
Rate
yourselves

Collecting and Team meeting to 21-10-25 21-10-25 24hrs 21-10-25 22-10-25 24hrs All Various online
preparing discuss data members meeting with
data requirements counselor and
teacher
Collecting and Data collection 23-10-25 24-10-25 24hrs 23-10-25 24-10-25 24hrs Avantika
preparing
data
prototyping Data preparation 24-10-25 25-10-25 24hrs 24-10-25 25-10-25 24hrs Adeeba
and labeling
Complete section 26-10-25 26-10-25 2hrs 26-10-25 26-10-25 2hrs All Collaborative
6 of the project Evening Evening Day end members work
logbook
Team meeting to 25-10-25 25-10-25 2hrs 25-10-25 25-10-25 2hrs All Done during
plan prototyping Day end members designing
phase phase
Prototyping Train your model 27-10-25 27-10-25 4hrs 27-10-25 27-10-25 4hrs All Collaborative
testing with input Afternoon Afternoon members work
dataset
 Test your model 27-10-25 27-10-25 4hrs 27-10-25 27-10-25 4hrs All Collaborative
and keep training Afternoon Evening Afternoon Evening members work
with more data
until you think
your model is
accurate
Write a program 28-10-25 28-10-25 30 min 27-10-25 28-10-25 31 Janhvi HTML code
to initiate actions min
based on the
result of your
model
Complete section 28-10-25 28-10-25 1hr 28-10-25 28-10-25 1hr All Collaborative
8 of the project members work
logbook
Rate yourselves
Team meeting to 27-10-25 27-10-25 1hr 27-10-25 27-10-25 2hrs All Online meeting
discuss testing members
plan
Testing Invite users to 29-10-25 29-10-25 2hrs 01-11-25 03-11-25 4hrs All
Creating the test your members
video prototype
Conduct testing 01-11-25 01-11-25 4hrs 01-11-25 01-11-25 1hr All
with users members
Complete section 01-11-25 01-11-25 1hr 01-11-25 01-11-25 15 All Collaborative
9 of the project min members work
logbook
Rate yourselves
Team meeting to 02-11-25 02-11-25 15 min 02-11-25 03-11-25 1hr All Collaborative
discuss video members work
creation
Write your script 02-11-25 02-11-25 1hr 02-11-25 03-11-25 30min All
members
Film your video 02-11-25 02-11-25 30min 02-11-25 03-11-25 30min All
members
Edit your video 02-11-25 02-11-25 30 min 02-11-25 03-11-25 30min All
members
Completing Reflect on the 03-11-25 03-11-25 30 min 03-11-25 03-11-25 30min All
the logbook project with your members
team
Complete 03-11-25 03-11-25 30 min 03-11-25 03-11-25 30 All
sections 10 and min members
11 of the project
Review your 03-11-25 03-11-25 30 min 03-11-25 03-11-25 30 All
project logbook min members
and video
Submission Submit your 03-11-25 03-11-25 30 min 03-11-25 03-11-25 30 All Individual subject
entries on the min members on Google
IBM classroom
 1.3 Communications Plan

Will you meet face-to-face, online or a mixture of each to communicate?

- Online How often will you come together to share your progress? –

Twice a week

Who will set up online documents and ensure that everyone is contributing? – Everyone

What tools will you use for communication? – Microsoft team, Google drive, Google docs for
collaborative documentation and work

1.4 Team meeting minutes (create one for each meeting held)

Date of meeting:03-11-25

Who attended: Adeeba, Avantika, Janhvi, Mahalxami, Samvedna

Who wasn’t able to attend: NA

Problems discussed: Problems faced by people on road

Items discussed:

1. Need of medical chatbot

2. Understanding issues/their consequences

3. Problem with compensation

Things to do (by whom, when)

1. Collect information for designing

2. Each member

3. By next day, night/evening

 2. Problem Definition
2.1 List important local issues faced by a school or community
The problem being faced by people who can’t frequently visit a doctor are unable to find
symptoms of diseases particularly in regions with limited healthcare infrastructure, leads to
significant challenges in accessing timely, accurate, and affordable health information.
Without these tools, communities often face delayed diagnoses, increased strain on
healthcare resources, and higher costs, note studies on health technology.
Main issues:
Lack of money
Health hazard due to lack of
hygiene

2.2 Which issues matter to you and why?

The issue matters to me is not getting proper treatment due to lack of money. As
appointment scheduling, language and communication barriers and information
dissemination. If medical assistance is delayed even by a few minutes, the situation
can become life threatening.

2.3 Which issue will you focus on?

The main issues that need to be focused on is initial patient navigation,

answering common questions related to diseases, and managing chronic
conditions. Financial Barriers, Significant disparities exist in healthcare access
between urban and rural areas, often compounded by inadequate medical
infrastructure, poor transportation, and lack of essential facilities in underserved
regions. Technological and Administrative Inefficiencies.
 2.4 Write your team’s problem statement in the format below.

How can we help the people regarding the illness they are facing and unable to
cure them due several reason, detect symptoms automatically using AI so that
they can get rid of disease?

Rate yourself-

3. Problem Definition
 A local problem is described
 A local problem which has not been fully solved before is described.
 A local problem which has not been fully solved before is explained in detail with
supporting research.

4. The Users
4.1 Who are the users and how are they affected by the problem?

Patient
Emergency services
Hospitals
The victims do not receive help on time.
4.2 What have you actually observed about the users and how the
problem affects them?

Victims may lose consciousness especially in severe illness where survival rate is
least. Victims often face delays in receiving medical help because of lack of money
and immediately treatment.
Lack of money, technology and time people suffer at high risk. This delay
increases the risk of serious complications and create fear, stress, and helplessness
among victims and their families.

4.3 Record your interview questions here as well as responses from

users.
Q1. What happens after knowing your diseases?
A. People usually wait to cure it themselves first and then try to visit a doctor.

Q2. What causes delay?

A. Lack of awareness and remote locations.

Q3. Would medical chatbot will help?

A. Yes, it would save time and lives.

Q4. Have you ever experienced or witnessed a delay in emergency help after
calling an ambulance?
A. Yes, in many cases help arrived late because of traffic or arrive after a person
loss its life.

Q5. Do you think technology can reduce it?

A. Yes, medical chatbot can detect the symptoms and we can get to know the
disease early and time to cure it .
4.4 Empathy Map
Map what the users’ say, think, do and feel about the problem in this table.

What our users are saying What our users thinking

I need help immediately. Someone Will help arrive on time?

should call ambulance What happen if ambulance do not come

Free path way for ambulance

I am almost dead.
Emergency services should be automatic.
I hope my family good and ready to face any situation.

What our users are doing Try How our users feel

to call emergency numbers. Fearful Panicked

Trying to track ambulance Helpless Anxious

Use phone GPS if possible. Seek Painful

nearby hospital. Discomfort

Increasing will power. Stressed Worried

 4.5 What are the usual steps that users currently take related to the problem
and where are the difficulties?

1. After knowing the symptoms, they contact the doctors.

2. Unable to contact ambulance easily.

3. No medical attention towards diseases at early stage.

4. Users lack in money and automatic symptoms detection.

5. Poor network connectivity can delay communication.

4.6 Write your team’s problem statement in the format below.

No reach to the doctors who are expert in different fields due to

lack of money, no precaution on early stage of the disease, an
auto detection for symptoms and I it’s cure should be advised
through AI but how?

Rate yourself-

The Users
1 ) – The user group is described but it is unclear how they are affected by the problem

2 ) – Understanding of the user group is evidenced by completion of most of the steps in this
section

3 ) - Understanding of the user group is evidenced by completion of most of the steps in this
section and through investigation
 5. Brainstorming
5.1 Ideas
How might you use the power of AI/machine learning to solve the users’ problem
by increasing their knowledge or improving their skills?

AI Idea #1 Mobile-based Medical situation detector

AI Idea #2 Disease detection

AI Idea #3 Ambulance tracker

AI Idea #4 Next step to perform

AI Idea #5 AI+GPS emergency alert Chatbot

5.2 Priority Grid
Evaluate your five AI ideas based on value to users and ease of creation and
implementation.

High value to users, easy to create High value to users, hard to create

Mobile –based disease detection AI+GPS emergency alert Chatbot

Low value to users, easy to create Low value to users, hard to create

Further advise and precaution Ambulance tracker and separate

path for it .

Easy EASE OF DEVELOPMENT Hard

5.3 Based on the priority grid, which AI solution is the best fit for your
users and for your team to create and implement?
Briefly summarize the idea for your solution in a few sentences and be sure to
identify the tool that you will use.

We have decided upon a CHATBOT. The advantages of converting the current

system to Chatbot will be

 Will handle emergency situations.

 Available 24/7.
 Save Money.
 Save Time.
 Save lives.
 Improve the efficiency of the process and easy access.

Rate yourself-

Brainstorming
1 ) – A brainstorming session was conducted. A solution was selected.

2 ) – A brainstorming session was conducted using creative and critical thinking. A solution was
selected with supporting arguments in this section.

3 ) - A brainstorming session was conducted using creative and critical thinking. A

Compelling solution was selected with supporting arguments in this section.
6. Design
6.1 What are the steps that users will now do using your AI solution to
address the problem?

1. Users suffering from disease or his/her care taker can enter the
symptoms.
2. The AI will continuously study the symptoms.
3. When the system detects the disease, it verifies
automatically using AI algorithms.
4. Ensure the symptoms enter are correct the AI will tell you
disease.
5. With that it will give the advice and other option to check,
Blood pressure , blood sugar etc.

Rate yourself-

Design

1 ) – The use of AI is a good fit for the solution.

2 ) – The use of AI is a good fit for the solution and there is some
documentation about how it meets the needs of users.

3 ) - The use of AI is a good fit for the solution. The new user experience is
clearly documented showing how users will be better served than they
are today.
 7. Data
7.1 What data will you need to train your AI solution?

Questions regarding accelerometer readings, gyroscope values, accident vs

normal movement of data.

7.2 Where or how will you source your data?

Data Where will the Who owns the Do you have Ethical
needed data come from? data? permission to considerations
use the data?
Have Symptoms reader, User Yes User consent
disease detector, basic
checkup and
precaution to be taken.
Want/Need Symptoms reader, User Yes Accuracy or
disease detector, reliability
basic checkup and
precaution to be
taken
Nice to have Symptoms reader, User Yes Data security
disease detector,
basic checkup and
precaution to be
taken

Rate yourself-
Data

1 ) – Relevant data to train the AI model have been identified as well as how the data will be
sourced or collected

2 ) - Relevant data to train the AI model have been identified as well as how the data will be
sourced or collected. There is evidence that the dataset is balanced.

3 ) - Relevant data to train the AI model have been identified as well as how the data will be
sourced or collected. To detect correct diseases.
 8. Prototype
8.1 Which AI tool(s) will you use to build your prototype?

Machine learning algorithms, Sensor data simulation.

8.2 Which AI tool(s) will you use to build your solution?

Machine learning algorithms, Sensor data simulation

8.3 What decisions or outputs will your tool generate and what
further action needs to be taken after a decision is made?

1. Emergency services dispatch an ambulance.

2. User’s family or contacts are informed to provide support.
3. The user, can contact the expert doctor after getting the disease detected.
4. Precautions must be given.

Rate yourself-

Prototypes
1 point – A concept for a prototype shows how the AI model will work.

2 points – A prototype for the solution has been created and trained.

3 points - A prototype for the solution has been created and successfully trained to meet users’
requirements.
9. Testing
9.1 Who are the users who tested the prototype?

Team Members
Teachers

9.2 List your observations of your users as they tested your solution.
Team Members – Website links for further exploration to be provided
Teachers-Fast detection, accurate alerts, reduced response time

9.3 Complete the user feedback grid

What works What needs to change

1. On entering symptoms 1. Reduce false alerts caused by

sudden harmless movements.
2. GPS accurately locates accident
sites. 2. Improve system performance in
areas with poor network
coverage.
Questions? Ideas

Did you experience long wait times for Improve AI to distinguish between real
responses? accidents and minor bumps or sudden
How accurate were the responses stops.
provided by the bot to your queries?
How would you rate the ease of using
the chatbot for your emergency?

9.4 Refining the prototype: Based on user testing, what needs to be

acted on now so that the prototype can be used?
Improve AI to distinguish between real accidents and minor bumps or sudden
stops.

9.5 What improvements can be made later?

It will be done once chatbot goes live and will receive more data from varied users
to act upon.

Rate yourself-

Testing
1 ) – A concept for a prototype shows how it will be tested.

2 ) – A prototype has been tested with users and improvements have been identified to meet
user requirements.

3 ) – A prototype has been tested with a fair representation of users and all tasks in this
section have been completed.
10. Team Collaboration
10.1 How did you actively work with others in your team and with
stakeholders?
 Online sessions with group members for gathering data
 Online sessions with group members for brainstorming
 Work divided between various group members
 Prototype testing done by each team members and teachers
 Being flexible and open to adjustments when necessary
 Assign tasks to team members based on their strengths and expertise
 Develop a process for identifying and resolving issues
 Recognize the contributions of team members to boost morale

Rate yourself-

Team collaboration
1 ) – There is some evidence of team interactions among peers.

2 ) – Team collaboration among peers and stakeholders is clearly documented in this

section.

3 ) – Effective team collaborations and communication among peers is clearly documented in

this section.
 11. Individual learning reflection
11.1 Team Reflections
A good way to identify what you have learned is to ask yourself what surprised
you during the project. List the things that surprised you and any other thoughts
you might have on issues in your local community.

Team member name: Samvedna Kushwah

We AI students are expected to give tech-based solutions for our organization. With the help of
our project “MEDICAL CHATBOT”, Our core objective is to leverage technology to significantly
help to detect diseases from given system and people can cure them.

We have developed a system that uses an AI-powered chatbot interface to streamline the
reporting and alert process. This system serves as a crucial bridge between patient and doctor
mechanisms (whether automatic or manual) and the emergency disease detection.
Additionally, I deepened my understanding of machine learning models and their real – world
applications. I look forward to applying these lessons and insights in future AI projects.

Team member name: Avantika Yadav

It was a great opportunity to learn and explore the different ways in which Bots can aid us
with our day-to-day tasks, as well as complicated tasks. The chatbot aims to swiftly and
automatically detect disease from mentioned symptoms and advise what to do next. Further
training the model will help make it better and thus help others in a better way. It all around
helped enhance my knowledge on AI as well as other topics. It was a good experience
working with the people in the team.
 Team member name: Janhvi Sharma

This AI project was a meaningful and educational experience. It demonstrated the

transformative power of AI in data analysis and how creative problem-solving can address
unexpected challenges. It provided insights into technical learning, challenges and
contributions to the team’s success. This project offered significant contributions to my
personal and professional development. It deepened my knowledge of AI applications in
facing different situations. I am excited to apply these new skills in future projects and
continue to grow in this field.

Team member name: Adeeba Khan

One of the most rewarding aspects of my role was the data insights that we uncovered. These
insights directly informed our predictive model and strategies for enhancing medical services
during emergency. Collaborating with the team, we implemented creative solutions to address
data anomalies and ensure the reliability of our predictive model. This experience reinforced
the importance of adaptable problem solving in data analysis. It was fulfilling to see the direct
impact of our data analysis on the project’s success.

Team member name: Mahalaxmi Nishad

As a tester or coder, I learned how to test an AI system and check its accuracy in different
situations. I understood how input data affects output and how errors can be identified and
reduced. This role improved my coding, logical thinking, and debugging skills, and helped me
understand the importance of proper testing before real- world use.

Rate yourself-

Individual Learning Reflection

1 ) – Some team members present an account of their learning during the project.

2 ) – Each team presents an account of their learning during the project.

3 ) – Each team member presents a reflective and insightful account of their learning
during the project.
12. Video link
Enter the URL of your team video:
[Link]
=drive link
 Appendix
Recommended Assessment Rubric (for Teachers)

LOGBOOK AND VIDEO CONTENT

Steps 3 points 2 points 1point Points
Given
Problem A local problem which has not A local problem which has A local problem is
definition been fully solved before is not been fully solved described.
explained in detail with before is described.
supporting research.
The Users Understanding of the user group Understanding of the user The user group is
is evidenced by completion of all group is evidenced by described but it is
of the steps in Section 4 The completion of all of the unclear how they are
Users and thorough steps in Section 4 The affected by the
investigation. Users. problem.
Brainstor A brainstorming session was A brainstorming session A brainstorming
ming conducted using creative and was conducted using session was
critical thinking. A compelling creative and critical conducted. A solution
solution was selected with thinking. A solution was was selected.
supporting arguments from selected with supporting
Section 5 Brainstorming. arguments from Section 5
Brainstorming.
Design The use of AI is a good fit for the The use of AI is a good fit The Relevant data use
solution. The new user for the solution and there of AI is a good fit for
experience is clearly is some documentation the solution.
documented showing how users about how it meets the
will be better served than they needs of users.
are today.
Data Relevant data to train the AI Relevant data to train the Relevant data to train
model have been identified as AI model have been the AI model have
well as how the data will be identified as well as how been identified as well
sourced or collected. There is the data will be sourced or as how the data will
evidence that the dataset is collected. There is evidence be sourced or
balanced, and the safety and that the dataset is collected.
privacy have been considered. balanced.
Prototype A prototype for the solution has A prototype for the A concept for a
been created and successfully solution has been created prototype shows how
trained to meet users’ and trained. the AI model will
requirements. work.
Testing A prototype has been tested A prototype has been A concept for a
with a fair representation of tested with users and prototype shows how
users and all tasks in Section9 improvements have been it will be tested.
Testing have been completed. identified to meet user
requirements.
Team Effective team collaboration and team collaboration among There is some
Collaborati communication among peers peers and stakeholders is evidence of team
on and stakeholders is clearly clearly documented in interactions among
documented in Section 10 Team Section 10 Team peers and
Collaboration Collaboration stakeholders.
Individual Each team member presents a Each team presents an Some team member
Learning reflective and insightful account account of their learning presents an account of
of their learning during the during the project. their learning during
project. the project.
Total points
 VIDEO PRESENTATION
Criteria

Communication The video is well-paced and communicated,

following a clear and logical sequence.

Illustrative Demonstrations and/or visuals are used to illustrate

examples, where appropriate.

Accurate language The video presents accurate science and technology

and uses appropriate language.

Passion The video demonstrates passion from team

members about their chosen topic/idea.

Sound and image The video demonstrates good sound and image
quality quality.

Length The content is presented in the video within a 3-

minute timeframe.

Total points