Topic 7
A flowchart is simply a graphical representation of steps. It shows steps in sequential order
and is widely used in presenting the flow of algorithms, workflow or processes. Typically, a
flowchart shows the steps as boxes of various kinds, and their order by connecting them with
arrows.
What is a Flowchart?
A flowchart is a graphical representations of steps. It was originated from computer science as
a tool for representing algorithms and programming logic but had extended to use in all other
kinds of processes. Nowadays, flowcharts play an extremely important role in displaying
information and assisting reasoning. They help us visualize complex processes, or make
explicit the structure of problems and tasks. A flowchart can also be used to define a process
or project to be implemented.
Flowchart Symbols
Different flowchart shapes have different conventional meanings. The meanings of some of
the more common shapes are as follows:
Terminator
The terminator symbol represents the starting or ending point of the system.
Process
A box indicates some particular operation.
Document
This represents a printout, such as a document or a report.
Decision
A diamond represents a decision or branching point. Lines coming out from the diamond
indicates different possible situations, leading to different sub-processes.
Data
It represents information entering or leaving the system. An input might be an order from a
customer. Output can be a product to be delivered.
On-Page Reference
This symbol would contain a letter inside. It indicates that the flow continues on a matching
symbol containing the same letter somewhere else on the same page.
Off-Page Reference
This symbol would contain a letter inside. It indicates that the flow continues on a matching
symbol containing the same letter somewhere else on a different page.
Delay or Bottleneck
Identifies a delay or a bottleneck.
Flow
Lines represent the flow of the sequence and direction of a process.
When to Draw Flowchart?
Using a flowchart has a variety of benefits:
It helps to clarify complex processes.
It identifies steps that do not add value to the internal or external customer, including
delays; needless storage and transportation; unnecessary work, duplication, and added
expense; breakdowns in communication.
It helps team members gain a shared understanding of the process and use this
knowledge to collect data, identify problems, focus discussions, and identify resources.
It serves as a basis for designing new processes.
Example of flow chart