©2023 TVET CDACC

061006T4ICT
ICT TECHNICIAN LEVEL 6
IT/OS/ICT/CR/12/6
PERFORM SYSTEM ANALYSIS AND DESIGN
NOV/DEC 2023

TVET CURRICULUM DEVELOPMENT, ASSESSMENT AND CERTIFICATION

COUNCIL (TVET CDACC)

WRITTEN ASSESSMENT om
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Time: 3 Hours
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INSTRUCTIONS TO CANDIDATE

1. This paper has TWO sections A and B. Attempt questions in each section as
per instructions given in the section.
2. You are provided with a separate answer booklet.
3. Marks for each question are indicated in the brackets.
4. Do not write on the question paper

This paper consists of 4 printed pages

Candidates should check the question paper to ascertain that all pages
are printed as indicated and that no questions are missing

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 ©2023 TVET CDACC

SECTION A: 40 MARKS
Answer ALL questions in this section.

1. In system analysis and design, systems are conceptual or physical entities that work together
towards a common objective. List FOUR characteristics of this system. (4 Marks)
2. The System Development Life Cycle (SDLC) is a process followed by systems engineers and
developers to design develop and maintain high-quality software. State FOUR phases of
system development life cycle. . (4 Marks)
3. In system analysis and design, various project design techniques are employed to plan,
structure and implement efficient and effective systems. State FOUR project design
techniques that can be used. (4 Marks)
4. Designing a system for a large manufacturing company requires careful consideration of
various factors. Mention FOUR of those factors. (4 Marks)
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5. Data flow diagram has the purpose of clarifying the system requirements. Identify TWO
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components of this diagram (2 Marks)
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6. You have been approached by a software company to develop for them a system to aid in their
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customer service management. Enumerate FOUR adaptive methodologies to consider.

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(4 Marks)
7. Software development is guided by several key principles that help ensure the creation of
high-quality, efficient and maintainable software systems. Outline FOUR software principles a
system developer should observe. (4 Marks)
8. After developing a new system and obtaining user acceptance, list FOUR steps to follow
before installing it for use. (4 Marks)
9. Joint Application Development (JAD) is a methodology used in the software development
process to gather requirements in a more collaborative and accelerated manner. In view of
this, state FOUR advantages of this methodology. (4 Marks)
10. The Rapid Application Development (RAD) methodology is an approach that prioritizes rapid
prototyping and iterative development to deliver high-quality systems quickly. State TWO
advantages of this methodology. (2 Marks)
11. Describe two contrasts between parallel change over and phased change over transitions.
(4 Marks)
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SECTION B: 60 MARKS
Answer any THREE questions in this section.
12.
a) Hekima Ltd is a travel company, it has experiences lately a huge number of customers
and consequently they have decided to migrate from the manual system of booking to
a computerize system. They have consulted you as a system analyst to assist the move
from manual to computerize system. With the aid of a diagram, Illustrate and explain
FOUR data flow diagram tools one would use to represent the new system. (12 Marks)
b) Employees undergo a lot of stress and resistance when a new system is introduced.
Outline FOUR ways that the managers can use to ensure a smooth system changeover
with minimal resistance. (8 Marks)
13.
a) In the recent years cyber-crime has been increasing and causing a lot of data loss to
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organisations. Describe SIX systems design security and control measures that a
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company can use to protect their data. (12 Marks)

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b) XY is a limited company which has been launched recently in East Africa dealing
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with software production. They have consulted you as a system analyst expert to
advise them on the kind of personnel to hire. Justify FOUR personnel you would
advise them to consider. (8 Marks)
14.
a) Rhoda has been tasked with doing system analysis for the newly acquired HR system.
Describe the FIVE key steps she will have to carry out during the analysis stage.
(10 Marks)
b) System analysts use various tools and techniques to document the existing system
during the system analysis phase. This documentation is essential for understanding
the current system's processes, components, and data flows. Explain FIVE tools the
system analyst will use to document the existing system. (10 Marks)

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15.
a) Africa united commercial company has recently acquired a new information system to
aid them in their transactions processing. Explain FIVE reasons that may have
influenced the company to purchase the information system. (10 Marks)
b) Zenda limited want to purchase a new information system. As the system analyst
outline FIVE types of testing that will be used to check whether the information
system is fit for the purpose. (10 Marks)

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