ISO 21001:2025 EOMS
GENERAL OVERVIEW
BY : INS. Atiklit Tadesse
JANUARY 2018E.C
SPTC
1
Contents:
1. What is ISO
2. ISO 21001: 2025
3. Key Features
4. Benefits
5. Application Areas
6. Steps for Certification
2
What is ISO?
Stands for the International
Organization for Standardization.
Established in 1947
ISO is an independent, non-governmental
international organization that develops and
publishes standards to ensure quality, safety,
and efficiency across different industries
and sectors.
Are adopted worldwide and cover a broad
range of fields, from technology and
manufacturing to environmental
sustainability and education.
Goal- is to make sure that products,
services, and systems are safe, efficient,
and reliable.
3
ISO Standard Family:
In total, ISO currently has over
23,000 standards
ISO 9000 Family: Quality
Management Systems (QMS)
ISO 14000 Family: Environmental
Management Systems (EMS)
ISO 22000 Family: Food Safety
Management Systems
ISO 45000 Family: Occupational
Health and Safety Management Systems
ISO 21001 Family: Educational
Organizational Management System
4
ES-ISO 21001:2025?
International Standard for Management
Systems for Educational Organizations.
Aimed at improving learner satisfaction
and aligning education services with the
needs of learners and stakeholders.
Focuses on establishing a quality
management system (QMS) for
educational institutions.
Is specifically designed for Educational
Organizations
5
Application area:
1. Formal Education Providers
K-12 Schools, Higher, Education,
Vocational Schools
2. Non-Formal and Specialized
Education
Training Centers, Online Learning
and Special Needs Schools
6
Key Features of ISO 21001:2025
7
Why does it matters?
If a school is ISO 21001 certified, it’s basically telling the
world: "We don't just teach; we have a verified system in place
to make sure our teaching is effective, consistent, and
constantly improving.“
ISO 21001
Feature ISO 9001 (General)
(Educational)
Learner Success &
Primary Focus Customer Satisfaction
Satisfaction
Schools, Unis, Training
Context Any Industry
Centers
Key Metric Product/Service Quality Learning Outcomes
Benefits of ISO 21001:2025 for SPTC
Quality Education Delivery
Enhanced Reputation and Credibility
Attracting More Students
Encourage Inclusiveness and Fairness
Staff Development and Competence
Increased student and Stakeholder
Satisfaction
Operational Efficiency
Continuous Improvement
Steps for Certification:
Thank you!