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ISO Overview

ISO 21001:2025 is an international standard focused on management systems for educational organizations, aimed at improving learner satisfaction and aligning education services with stakeholder needs. It provides a framework for establishing a quality management system in educational institutions, applicable to both formal and non-formal education providers. The benefits of certification include enhanced reputation, operational efficiency, and increased student satisfaction.

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Atiklit Tadesse
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0% found this document useful (0 votes)
15 views11 pages

ISO Overview

ISO 21001:2025 is an international standard focused on management systems for educational organizations, aimed at improving learner satisfaction and aligning education services with stakeholder needs. It provides a framework for establishing a quality management system in educational institutions, applicable to both formal and non-formal education providers. The benefits of certification include enhanced reputation, operational efficiency, and increased student satisfaction.

Uploaded by

Atiklit Tadesse
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

ISO 21001:2025 EOMS

GENERAL OVERVIEW

BY : INS. Atiklit Tadesse


JANUARY 2018E.C
SPTC

1
Contents:
1. What is ISO
2. ISO 21001: 2025
3. Key Features
4. Benefits
5. Application Areas
6. Steps for Certification

2
What is ISO?
Stands for the International
Organization for Standardization.
Established in 1947
ISO is an independent, non-governmental
international organization that develops and
publishes standards to ensure quality, safety,
and efficiency across different industries
and sectors.
Are adopted worldwide and cover a broad
range of fields, from technology and
manufacturing to environmental
sustainability and education.
Goal- is to make sure that products,
services, and systems are safe, efficient,
and reliable.

3
ISO Standard Family:
 In total, ISO currently has over
23,000 standards
 ISO 9000 Family: Quality
Management Systems (QMS)
 ISO 14000 Family: Environmental
Management Systems (EMS)
 ISO 22000 Family: Food Safety
Management Systems
 ISO 45000 Family: Occupational
Health and Safety Management Systems
 ISO 21001 Family: Educational
Organizational Management System

4
ES-ISO 21001:2025?
 International Standard for Management
Systems for Educational Organizations.
 Aimed at improving learner satisfaction
and aligning education services with the
needs of learners and stakeholders.
 Focuses on establishing a quality
management system (QMS) for
educational institutions.
 Is specifically designed for Educational
Organizations

5
Application area:
1. Formal Education Providers
 K-12 Schools, Higher, Education,
Vocational Schools
2. Non-Formal and Specialized
Education
 Training Centers, Online Learning
and Special Needs Schools

6
Key Features of ISO 21001:2025

7
Why does it matters?
If a school is ISO 21001 certified, it’s basically telling the
world: "We don't just teach; we have a verified system in place
to make sure our teaching is effective, consistent, and
constantly improving.“
ISO 21001
Feature ISO 9001 (General)
(Educational)
Learner Success &
Primary Focus Customer Satisfaction
Satisfaction
Schools, Unis, Training
Context Any Industry
Centers
Key Metric Product/Service Quality Learning Outcomes
Benefits of ISO 21001:2025 for SPTC
 Quality Education Delivery
 Enhanced Reputation and Credibility
 Attracting More Students
 Encourage Inclusiveness and Fairness
 Staff Development and Competence
 Increased student and Stakeholder
Satisfaction
 Operational Efficiency
 Continuous Improvement
Steps for Certification:
Thank you!

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