Rama Krishna

Sr DevOps Engineer
609-365-7084, ramkatta241@[Link] Work Authorization: USC

PROFESSIONAL SUMMARY

Senior DevOps Engineer with 15+ years of experience designing secure, high-availability infrastructure across AWS
and AZURE. Expert in Kubernetes, OpenShift Terraform, Jenkins, and monitoring with Prometheus/Grafana. Proven
success in leading cloud migration, implementing GitOps workflows, and reducing deployment downtime by over
80%. Passionate about automation, system reliability, and performance tuning, experience maintaining scalable,
reliable production systems in AWS and Kubernetes environments. Specialized in incident response, observability
(Prometheus, ELK, Datadog), and infrastructure as code using Terraform. Skilled at improving SLAs, automating
manual processes, and supporting developer velocity through robust CI/CD pipelines. experience deploying CI/CD
pipelines, automating infrastructure with Terraform, and managing Azure DevOps and AKS. Delivered secure,
scalable environments for enterprise clients, integrating monitoring tools like Application Insights and Grafana to
ensure 99.99% uptime.

CORE COMPETENCIES

 Cloud Platforms: AWS, AZURE

 Containers & Orchestration: Docker, Kubernetes, Helm, OpenShift

 CI/CD Tools: GitHub Actions, Jenkins, GitLab CI, Azure DevOps, AWS Code Pipeline

 IAC: Terraform, CloudFormation

 Databases: MySQL, PostgreSQL, Oracle, MongoDB

 Languages: Java 8/11/17, SQL

 Frameworks: Spring Boot, Spring MVC, Spring Security, Hibernate/JPA

 Testing: JUnit, Mockito, Postman

 Concepts: OOP, Data Structures, Algorithms, Microservices, REST APIs, Design Patterns, CI/CD

 Config Management Tools: Ansible, Chef

 Monitoring & Logging: Prometheus, Grafana, ELK Stack, Datadog

 Scripting: Bash, Python, PowerShell, Golang

 Version Control: Git, Bitbucket

 Other Tools: Nexus, SonarQube, Junit, Argo CD, Vault

EDUCATION
Bachelor’s in computer science at Osmania University, Hyderabad, 2010

PROFESSIONAL EXPERIENCE

NJM Insurance Group, West Trenton, NJ June 2024 – Current

Role: Sr DevOps Engineer
Responsibilities

 Experience with an in-depth level of understanding in the strategy and practical implementation of AWS Cloud-
Specific technologies including EC2, EBS, S3, VPC, RDS, SES, ELB, EMR, ECS, EKS, Cloud Front, Cloud Formation,
Elastic Cache, Cloud Watch, Red Shift, Lambda, SNS, Dynamo DB, Kinesis.
 Designed and maintained OpenShift clusters (on-prem and cloud) supporting microservices deployments
 Migrated legacy apps from RHEL VMs to containerized workloads running on OpenShift, improving scalability
 Integrated ELK stack with OpenShift for log aggregation, improving incident resolution by 40%
 Enforced OpenShift RBAC, security contexts, pod policies, and compliance standards for production workloads
 Implemented AWS FinOps framework by automating cost allocation, tagging, and chargeback reporting, enabling
business units to track and optimize cloud spend across multiple AWS accounts.
 Built cost-optimization solutions using AWS Cost Explorer, CloudWatch, and custom Terraform modules to reduce
unused resources, right-size workloads, and improve overall cloud cost visibility.
 Automated deployments and infrastructure provisioning using Bash and Python scripts.
 Set up centralized logging and monitoring using the ELK Stack to monitor applications and infrastructure.
 Managed NGINX configurations for load balancing and reverse proxying in containerized environments.

 Worked on WebSphere application deployments and automated configuration management using shell scripts.

 Implemented LDAP-based authentication for internal tools and services ensuring secure access control.

 Collaborated with development and QA teams to ensure seamless code releases and incident resolution

 Worked with Terraform for automating VPCs, ELBs, security groups, SQS queues, S3 buckets, and continuing to
replace the rest of our infrastructure.
 Wrote efficient and reliable code for a Golang application, reducing the number of bugs by 40% and improving user
satisfaction scores by 20%.
 Collaborated with a team of developers to optimize a Golang application for performance, resulting in a 30%
reduction in memory usage and a 20% increase in processing speed.
 Directly working with Application teams and move their existing on-prem applications into AWS Cloud without
impacting end-users and HA, DR perfectives and based on RTO and RPO’s.
 Automate and optimize our software build and deployment solutions to minimize the time from commit to
deployment using canary pipeline and auto tagging.
 Experience in Container management using Docker by writing Docker files and docker compose files and set up the
automated build on Docker HUB / Artifactory, installing and configuring Kubernetes.
 Created and managed a Docker deployment pipeline for custom application images in the cloud using Jenkins.
 Develop backend services and microservices using Golang for its efficiency and concurrency features.
 Worked on creation of custom Docker container images, tagging, and pushing the images.
 Used Kubernetes to deploy scale, load balance, and manage Docker containers with multiple namespace versions.
 Integrated Jenkins with various DevOps tools such as Nexus, SonarQube.
 Virtualized the servers using the Docker for the test environments and dev-environments needs. and configuration
automation using Docker containers.
 Managed Docker orchestration and Docker containerization using Kubernetes.
 Worked with Kubernetes to automate deployment, scaling, and management of web Containerized applications.
 Created Docker images using a Docker file, worked on Docker container snapshots, removing images, and managing
Docker volumes.
 Develop CI/CD system with Jenkins on Kubernetes container environment, utilizing Kubernetes and Docker for the
runtime environment for the CI/CD system to build and test and deploy.
 Responsible for all backup, recovery, and upgrading of all the PostgreSQL databases.
 Experience in using Microsoft IIS Web Server, Tomcat, JBOSS, Web logic and WebSphere Application servers for
deployment.
 Implemented Multithreading module and complex networking operations like race route, SMTP mail server and
web server Using Python.

Humana, Louisville, KY Oct 2022 – May 2024

Role: Sr DevOps Engineer
Responsibilities:

 Worked closely with multiple development and test teams to provide process design, management, and support for
source code control, code compilation, change management, and production release management. Driving
continuous improvement by focusing on increased automation, continuous integration, and continuous test
principles.
 Experience in architecting a highly resilient Apache Kafka/Confluent Kafka infrastructure and deep dive knowledge
in Kafka to handle enterprise Production support.

 Strong hands-on experience in administrative configurations, deployment of Kafka components and

troubleshooting.

 Write clean, maintainable, and efficient code using various programming languages, including Golang, Java, and
Python

 Configured OpenShift cluster monitoring with Grafana dashboards and Prometheus exporters

 Specialized in OpenShift cluster administration, container orchestration, and building enterprise-grade CI/CD
pipelines. Proven expertise in RHEL system administration, infrastructure automation, and monitoring/logging
solutions

 Deployed ELK stack for log centralization, improving MTTR during production incidents

 Integrated MLflow for experiment tracking and model registry, streamlining collaboration across teams

 Experienced in handling Upgrade, Migration, Cluster replication of Kafka clusters.

 Streamlined and coordinated Configuration/Build/Release/Deployment/Process/Environment management across

all the products in our applications.

 Designed and developed a Golang library for database management, reducing the time required for data retrieval
by 50% and improving system reliability by 30%.
 Build Cloud Formation templates to use automation function on EC2 instances in Amazon cloud service which can
also reuse for different environments, applications, AMI's or etc. and to simplify provisioning and management of
EC2 instances, RDS and VPC on AWS.
 Deployed ML pipeline on AWS SageMaker with Kinesis for real-time fraud detection. Deployed transformer-based
NLP model on GCP Vertex AI, scaled with Kubernetes + HPA.
 Designed AWS Cloud Formation templates to create custom sized VPC, subnets, NAT to ensure successful
deployment of Web applications and database templates.
 Setup CICD Pipelines for the three projects dockizing the applications, setting up Kubernetes cluster, helm charts
and Ansible Deployments.
 Used ANT, Puppet/ Chef Scripts to build the application and deploy.
 Resolved update, merge, and password authentication issues in Gitlab and Jira.
 Setting GitLab repository and Runner for build automation.
 Configuring JUnit coverage report and Integration Test cases as part of build in GitLab Runner.
 Created puppet manifests and modules to automate system operations.
 Extensive experience in Application Deployments and Environment configuration using Chef, Puppet, Ansible.
 Automated SQL Scripts Deployment to Staging and production Databases.
 Experience in installation and implementation of AppDynamics on all Prod and Non-Prod.
 Responsible for build and deployment automation using VM Ware ESX, Docker containers and Hudson.
 Experience in Writing Python modules for Ansible customizations.

PNC Bank, Pittsburgh, PA April 2020 – Sep 2022

Role: Sr Cloud Developer
Responsibilities:

 Implemented a Continuous Delivery pipeline with Docker, Jenkins and GitHub and AWS AMI's, whenever a new
GitHub branch gets started, Jenkins, our Continuous Integration server, automatically attempts to build a new AWS
ECS / Docker container from it, The Docker container leverages Linux containers and has the AMI baked in.
Converted our staging and Production environment from a handful AMI's to a single bare metal host running
Docker.
 Worked on Docker container snapshots, attaching to a running container, removing images, managing directory.
structures and managing containers in AWS ECS.
 Worked on Kubernetes to manage containerized applications using its nodes, Config Maps, selector services and
deployed application containers as Pods.
 Managed Clusters using Kubernetes and worked on creating many pods, replication controllers, services,
deployments, labels, health checks.
 Using Jenkins AWS Code Deploy plugin to deploy and Chef for unattended bootstrapping in AWS.
 Involved in setting up builds using Chef as a configuration management tool and managed the configurations of
more than 40 On prem servers.
 Involved with Docker and Kubernetes on multiple cloud providers, from helping developers build and containerize
their application (CI/CD) to deploying either on public or private cloud.
 Development of automation of Kubernetes clusters with Ansible, writing playbooks.
 Kubernetes architecture: node, kubelet manages pods, their containers, images, volumes, network etc. kube-proxy
is a simple network proxy and load balancer responsible for reflecting services on the nodes.
 Integrated Kubernetes with registry, networking, storage, security, and telemetry to provide comprehensive
infrastructure and orchestrate containers.
 Worked on creating and documenting POC for helping migrate the current application to micro service architecture.
The architecture included Docker as container technology with Kubernetes and worked on with REST API.
 Experience in developing scalable solutions using NoSQL databases Cassandra, MongoDB.
 Monitoring apps servers using ELK - Elasticsearch, Logstash and Kibana for debug and logging.
 Created multiple Python, Bash, Shell and Ruby Shell Scripts for various Application tasks.
 Improve speed, efficiency, and scalability of the continuous integration environment, automating wherever possible
using Python Scripts.
 Strong understanding of Messaging Middleware concepts, usage, and application Experience in TCP/IP networking

Baxter HealthCare, Deerfield, IL Mar 2018 – Mar 2020

Role: Platform Engineer
Responsibilities:

 Designed AWS Cloud Formation templates to create custom sized VPC, subnets, NAT to ensure successful
deployment of Web applications and database templates.
 Designed and implemented Azure DevOps YAML pipelines for .NET and [Link] microservices
 Integrated Azure Key Vault and service connections for secure pipeline execution
 Migrated legacy build processes to Azure DevOps Classic and YAML pipelines
 Improved deployment consistency and rollback time using blue-green deployment strategy on AKS
 Developed PowerShell scripts for custom deployment tasks and environment validation

 Experience executing the CI Jenkins build job for both Android and iOS application builds. Using GIT (Stash) tool as
the source code repositories for all projects and Artifactory for all builds release repository.
 Conducted regular deployments for all the applications in QA and STAGING on Android and IOS platforms.
 Experience with PAAS/IAAS development: using Angular JS, Docker, Ansible.
 Setup and build AWS infrastructure various resources, VPC EC2, S3, IAM, EBS, Security Group, Auto Scaling, and RDS
in Cloud Formation JSON templates.
 Build servers using AWS, importing volumes, launching EC2, RDS, creating security groups, auto-scaling, load
balancers (ELBs) in the defined virtual private connection.
 Deployed applications on AWS by using Elastic Beanstalk.
 Manage AWS EC2 instances utilizing Auto Scaling, Elastic Load Balancing and Glacier for our QA and UAT
environments as well as infrastructure servers for GIT and Chef.
 Experienced in creating source code repository using Bit bucket.
 Involved in DevOps processes for build and deploy systems.
 Created Python scripts to totally automate AWS services which includes web servers, ELB, Cloud Front distribution,
database, EC2 and database security groups, S3 bucket and application configuration, this script creates stacks,
single servers, or joins web servers to stacks.
 Worked as Admin on JIRA tool. Customized the dashboard based on team's requirement.
 Added users, implemented Security, and added new projects on JIRA.
 Designed VNets and subscriptions to confirm to Azure Network Limits.
 Exposed Virtual machines and cloud services in the VNets to the Internet using Azure External Load Balancer.
 Developed Docker images and helm charts for POC for various databases such as Oracle, MariaDB (MySQL),
PostgreSQL, MongoDB, Microsoft SQL
 Responsible for the acquisition and management of IoT services at the launch of new solutions

 Assist in the evaluation of new solutions for integration into the IoT Roadmap/Strategy

 Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNet with Azure
Internal Load Balancer.
 Implemented high availability with Azure Classic and Azure Resource Manager deployment models.
 Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs),
VMs and subnets.
 Worked on Microsoft Azure (Public) Cloud to provide IaaS support to client. Create Virtual Machines through Power
Shell Script and Azure Portal.
 Extensive involvement in Designing Azure Resource Manager Template and in designing custom build steps using
PowerShell.

Nationwide Insurance, Columbus, OH Dec 2015 – Feb 2018

Role: SRE Engineer
Responsibilities
 Strong experience in setting up the enterprise infrastructure on Amazon Web Services EC2 instance, ELB, EBS, S3
Bucket, Security Groups, Auto Scaling, AMI, RDS, IAM Cloud formation, Cloud Front & VPC services.
 Created S3 buckets for EC2 instances to store all the content including HTML pages, images, CSS files and JavaScript
files.
 Build servers using AWS, importing volumes, launching EC2, RDS, creating Security groups, Auto-Scaling, Load
balancers (ELBs) in the defined virtual private connection.
 Create Jenkins pipeline jobs for Puppet release process for module deployment, using agile methodology for
Puppet development.
 Implemented Git, GitHub, Jenkins, Maven, SVN and ran the Chef cookbooks/recipes to automate Build and manage
on tomcat, apache, WebLogic.
 Experience working with bit bucket plugins in Jenkins for Private repositories.
 Bamboo servers and Jenkins which includes install, upgrade, backup, adding users, creating plans, installing
local/remote agent, adding capabilities, performance tuning, troubleshooting issues and maintenance.
 Automated AWS volumes snapshot backups for enterprise using Lambda. Created functions and assigned roles in
AWS Lambda to run python scripts.
 Use AWS Code Pipeline to design and implement a Continuous Integration and Delivery pipeline on AWS.
 Performed automation tasks on various Docker components like Docker Hub, Docker Engine, Docker Machine,
Compose and Docker Registry
 Able to create scripts for system administration using languages such as BASH and Python.
 Setup the builds scripts to generate reports for JUNIT Tests results.
 Used JIRA tool to track all the defects and changes related to build and Release Team.
 Installed and configured MySQL and oracle database on Linux servers.
 Solid understanding of Linux shell and Perl scripting UNIX, Windows, build and release engineering principles.
 Designed and maintained databases using Python and developed Python based API (RESTful Web Service) using
Flask and PostgreSQL.
 Used Test driven approach for developing the application and implemented the unit tests using Python Unit Test
framework.

Tricon InfoTech, Bangalore, India May 2013 – April 2015

Role: Java Developer
Responsibilities:

 Built and maintained distributed microservices using Java 11, Spring Boot, and Kafka/RabbitMQ (if used).
 Developed RESTful APIs used by internal and external systems, improving performance by 30%.

 Implemented authentication & authorization using Spring Security + JWT.

 Optimized database performance with indexing, query tuning, and stored procedures.

 Improved code quality by writing unit tests and integration tests, achieving 80%+ test coverage.

 Worked with DevOps to containerize applications using Docker and deploy via Jenkins CI/CD pipeline.

 Developed backend modules for enterprise applications using Spring MVC + Hibernate.

 Implemented business logic, data validation, and service-layer components.

 Designed and consumed REST APIs for cross-team integration.

 Wrote optimized SQL queries for high-volume transactional systems.

 Participated in Agile processes—daily standups, sprint demos, and code reviews

Tech Minds, Bangalore, India June 2010 – April 2013

Role: Java Developer
Responsibilities:

 Led architecture and development of Spring Boot microservices supporting large-scale telecom platforms.
 Designed and implemented high-performance REST APIs handling millions of requests per day.

 Applied OAuth2, JWT, and Spring Security to meet enterprise-grade security standards.

 Improved application performance by 30–40% through JVM tuning, caching strategies, and SQL optimization.

 Modernized legacy systems by migrating monolithic components to microservices architecture.

 Built automated CI/CD pipelines using GitHub Actions and Jenkins, reducing release cycles significantly.

 Containerized services with Docker and deployed to Kubernetes, ensuring high availability and resiliency.

 Mentored junior and mid-level developers; conducted code reviews and enforced best practices.

 Collaborated with architects, DevOps, QA, and business teams in an Agile/Scrum environment.

 Developed backend applications using Java 11, Spring MVC, Hibernate, and JPA.

 Built and consumed REST and SOAP services for enterprise insurance platforms.

 Designed and optimized Oracle and PostgreSQL schemas and complex queries.

 Implemented unit and integration testing using JUnit and Mockito, improving code quality.

 Participated in production support, root-cause analysis, and performance improvements.