Subject : Computer

Standard : 12 (EM)Chapter :DOON INTERNATIONAL PUBLICSCHOOL

1) Choose the correct option from those given below each question
1. Which is one of the first online bookstore?
A. [Link] B. [Link] C. [Link] D. None of these Ans: [Link]
2. Which type of access does Internet provide?
A. Local B. Universal C. Internal D. None of these Ans: Local
3. Which kind of process an auction is?
A. Only buying B. Only selling C. Buying and Selling D. None of these Ans: Buying and Selling
4. On which side of the window in homepage of [Link] website are the products displayed category wise?
A. Left B. Right C. Upper D. Down Ans: Left
5. Which of the following is not possible through net banking?
A. Transfer the money from one account to other B. To withdraw money C. Obtain statement for any credit
or debit D. None of these Ans: To withdraw money
6. How many Business models of F-commerce are most popular? A. Three B. Five C. Four D. Seven Ans: Four
7. Which of the following E-commerce business model refers to E-commerce activities involving transactions
between and among the consumers?
A. Consumer to Consumer (C2C) B. Government to Business (G2B) C. Business to Business (B2B)
D. Business to Consumer (B2C) Ans: Consumer to Consumer (C2C)
8. Which business model refers to E-commerce activities between different business partners?
A. B2B B. B2C C. C2C D. C2B Ans: B2B
9. What is required to do first to sell an item through an online auctions’ site?
A. Registration B. Process C. To deposit money D. All of these Ans: Registration
10. What is known as the arrangement of products, store design and layout?
A. Merchandising B. E-commerce C. Arrangement D. All of these Ans: Merchandising
11. Which are the major areas of business and commercial activities where E-commerce is widely used?
A. Marketing and Selling, auctions of goods B. Banking and Insurance C. Online information D. All of these
Ans: All of these
12. What is the full form of B2C?
A. Business to Consumer B. Business to Control C. Business to Commerce D. Business to Commitment Ans:
Business to Consumer
13. Which of the following is a good example of C2C model?
A. Auction sites B. E-newspaper C. Online purchasing D. Information services Ans: Auction sites
14. What is known as to use Internet for business activities?
A. E- Commerce B. B-Commerce C. M-Commerce D. T- Commerce Ans: E- Commerce 15. What is the form
at an auction site if we have any product to sell?
A. List B. Icon C. tool D. None of these Ans: List
16. Which type of products are difficult to sell using E-commerce? A. Products that customers prefer to touch.
 B. Products that customers prefer to smell or examine precisely.
C. a and b both
D. Products which are having high price. Ans: a and b both
17. In which of the following facilities do’ the companies send their bills to the customers through Internet? A.
Online banking B. Online billing C. Online exams D. Offline billing Ans: Online banking
18. Which of the following is the Gujarat Government’s own website?
A. [Link] B. [Link] C. [Link] D. [Link] Ans: [Link]
19. Who is the consumer in B2B business model?
A. Consumer B. Company C. Media D. Mediator Ans: Company
20. Which is one of the good examples of teamwork in E-commerce? A. Email B. Postal services C. Auction D.
None of these Ans: Email
21. In which of the following websites various forms can be Filled and submitted online to the related government
office?
A. G2C B. G2G C. G2B D. B2G Ans: G2B
22. Which of the following E-commerce business model refers to activities between different business partners?
A. Business to Business (B2B) B. Consumer to Business (C2B) C. Government to Business (G2B)
D. Business to Consumer (B2C) Ans: Business to Business (B2B)
23. What is to be built by registration process online auctions’ website?
A. Spread sheet B. Text file C. Database D. Presentation Ans: Database
24. What do the hardware vendors put for their devices on Internet?
A. Software drivers B. Hardware drivers C. a and b both D. None of these Ans: Software drivers
25. Which is the website regarding Indian Railways?
A. [Link] B. [Link] C. [Link] D. [Link] Ans: [Link]
26. Which of the following are features of Ecommerce?
A. Advertising of the product is done electronically.
B. Reduces the per transaction cost.
C. Reduces the time taken to perform an overall transaction.
D. All of these
Ans: All of these
27. Which is a true statement with reference to support services?
A. After selling the products, companies provide online support to the customers.
B. Customers can track the status of their complaints placed online.
C. Software companies provide online support to their customers for any problem in installation,
configuration or use.
D. All of these
Ans: All of these
28. Which of the following is the most popular site for marketing and selling?
A. [Link], [Link] B. www. [Link] C. [Link] D. All of
these Ans: All of these
29. Which of the following is not an advantage of E-commerce?
A. Security B. Lower cost C. Conduct business 24 x 7 D. No geographical limitations Ans: Security
30. Today, even the simplest products utilize sophisticated electronics. What do they require for maintenance and
support when any problem arises?
A. Specialized Knowledge B. Technical ability C. a and b both D. None of these Ans: a and b both
31. Why do customers refer to purchase books on Internet? A. They do not require to be physically checked.
B. They can be easily described.
C. Easily shipped to the customers place little or no damage to them.
D. All of these
Ans: All of these
32. How is the E-commerce business compared to Traditional commerce? A. Slow B. Medium C. Very Fast D.
Very slow Ans: Very Fast
33. When does a company use online billing facility?
A. To send bills to a large number of customers periodically.
B. To send bills after every three hours.
C. To send bills every week.
D. When there is a short number of customers.
Ans: To send bills to a large number of customers periodically.
34. Which of the following websites is an example of B2C website?
A. [Link], [Link] B. [Link] C. [Link] D. All the these Ans: All the these
35. What are you known as when you place a product for auction on auction’s website? A. Seller B. Bidder C.
Mediator D. Buyer Ans: Seller
36. What is known as the process of conducting the banking transactions over the Internet?
A. Online banking B. Net Banking C. a and b both D. None of these Ans: a and b both
37. Which of the following is an example of B2B website?
A. [Link] B. [Link] C. a and b both D. None of these Ans: a and b both
38. Which of the following E-commerce business model refers to online non-commercial communication between
the Government agencies, organizations and departments with other Government agencies, organizations and
departments?
A. Government to Government (G2G) B. Consumer to Business (C2B) C. Business to Business
(B2B) D. Consumer to Consumer (C2C) Ans: Government to Government (G2G)
39. For which type of problems do software companies provide online support to their Customers?
A. Installation B. Configuration C. Use D. All of these Ans: All of these
40. What is a primary concern in E-commerce security?
A. Security B. Storage C. Speed D. Auctions Ans: Security
41. Which of following is the most popular website for online auctions?
A. [Link], [Link] B. [Link] C. [Link] D. All of these Ans: All of
these
42. What is the full form of G2C
A. Government to Citizen B. Government to Customer C. Government to Computer D. Government to Class
Ans: Government to Citizen
43. The search of a book can be made by using the following.
A. Title of the book B. Author’s name C. Publication name D. All of these Ans: All of these
44. which services have become increasingly important due to the huge technological changes that have taken
place in the last decade?
A. Help B. Billing C. Net banking D. All of these Ans: Help
45. By whom are Information services provided?
A. ducational institutes B. Universitie E s C. a and n both D. Share agents Ans: a and n both
46. Which of the following makes G2C a part there of?
A. E-governance B. Business unit C. Business resource D. All of these Ans: E-governance
47. Which of the following is the process of buying and selling products by offering the customers to bid the price?
A. Auction B. Marketing C. Bookshop D. Booking Ans: Auction
48. Which option have the retailers started to give payment for shopping?
A. Free home delivery B. Cash on delivery C. Delivery at every year D. None of these Ans: Cash on delivery
49. Which of the following are limitations of F-commerce?
A. Resistance to change, Initial cost B. Security, Privacy C. Lack of trust, Time for delivery of products D. All
of these Ans: All of these
50. What is the full form of GSWAN?
A. Gujarat State Wife Area Network B. Gujarat Shimshan Wide Area Network C. Global Sharing Wide
Area Network D. Gujarat State Wide Area Network Ans: Gujarat State Wide Area Network
51. Where do customers put selected products of their choice from online shopping?
A. Shopping cart B. Shopping bag C. Shopping car D. Shopping board Ans: Shopping cart
52. What do the companies sell to the marketing companies?
A. Database B. Privacy C. a and b both D. None of these Ans: Database
53. What can a seller get for his goods by an online auctions’ website?
A. Good price B. Less customers C. Less price D. None of these Ans: Good price
54. The protection should be provided from of the following to the Internet.
A. Hackers, Viruses B. Transfer of data C. Transaction risks D. All of these Ans: Transfer of data
55. In which type of business model consumers have a choice of a wide range of products and services, along with
the opportunity to specify the range of the prices that they can afford?
A. C2B B. B2B C. C2C D. B2C Ans: C2B
56. Which of the following newspapers can give us up-to-date news on the issues that are happening worldwide?
A. E-newspaper B. I-newspapers C. N- newspapers D. none of these Ans: E-newspaper
57. Many times, the companies sell their database information to marketing companies, what type of mail do
these companies send to their customers by misusing information? A. Important B. Necessary C. Spam D.
None of these Ans: Spam
58. What would be added as a competitive advantage for companies that do business with other companies?
A. Information services B. Online customer services C. Support services D. None of these Ans: Online
customer services
59. The problem in Internet connectivity causes risk for one of the following.
A. Business B. E-mail C. a and b both D. None of these Ans: Business
60. To which of the following does sharing of G2G information help?
 A. Reducing IT costs B. Streamline procedures C. Government offices can be more efficient D. All of these
Ans: All of these
61. Online selling of which of the following products might be tricky?
A. Clothes B. Furniture C. a and b both D. None of these Ans: a and b both
62. What has significantly changed the nature of competition in traditional way of doing business?
A. E-commerce B. Technology C. Commerce D. Network Ans: E-commerce
63. On which of the following websites can any Internet user become a vendor or a purchaser?
A. C2C B. C2B C. B2B D. B2C Ans: C2C
64. What is reduced when we send purchase orders online?
A. Time B. Expense C. a and b both D. None of these Ans: a and b both
65. Which of the following are offered to the customers by the companies? A. Products B. Services C. a or b D.
None of these Ans: a or b
66. Which of the following factors play role for the growth of E-commerce in India?
A. Increased usage of online classified sites, with more consumers buying and selling second-hand goods.
B. Evolution of the online marketplace model with sites like eBay, Flipkart, Snap deal and many more.
C. Increase in use of mobile devices.
D. All of these
Ans: All of these
67. What gives more efficiency to Business entities involved in B2B?
A. Less transparency B. Less communication C. More transparency D. More communication Ans: More
transparency
68. Which of the following business models is a widely used model?
A. B2C and B2B B. G2G and G2B C. G2C and C2B D. C2B and G2B Ans: B2C and B2B
69. Which of the following is a serious issue in E-commerce?
A. Privacy of customer’s information B. Storage C. Speed D. All of these Ans: Privacy of customer’s
information
70. How do the businesses have to compete in traditional commerce?
A. Within a single industry B. In limited geographical area C. a and b both D. Competition is not there Ans:
a and b both
71. Which type of newspapers majority of the leading newspapers provide to the readers?
A. E-newspaper B. I-newspapers C. N- newspapers D. none of these Ans: E-newspaper
72. Which facilities are given on website of income tax department?
A. All the rules related to tax B. To fill different forms C. To submit online tax returns D. All of these Ans: All
of these
73. Which tool is provided at the topmost portion of the [Link] website’s window to search a particular item
from different categories?
A. Magnifier tool B. Search tool C. Replace tool D. Locate tool Ans: Search tool
74. Which of the following business models involves reverse auctions where the consumers determine the prices
of the products or services?
A. B2B B. C2B C. C2C D. B2C Ans: C2B
75. When did E-commerce in India grow well as compared to other countries?
 A. Expected late B. Early C. So late D. Cannot be determined. Ans: Expected late
76. Which type of Customer service does F-commerce provide?
A. Better and quicker B. Unsatisfied C. Expensive D. None of these Ans: Better and quicker
77. Which of the following sites provide online banking?
A. [Link], [Link]
B. [Link], [Link]
C. [Link] .in & [Link]
D. All of these
Ans: All of these
78. By using E-newspaper, which process can be removed and it helps in reducing the costs?
A. Printing B. Displaying images C. Getting-Selling process D. All of these Ans: Printing
79. Which of the following is a disadvantage of E-commerce?
A. Privacy B. Improved customer service C. Speed D. Conduct business 24 x 7 Ans: Privacy
80. How is the cost of opening a physical store compared to doing business on Internet?
A. Low B. Very High C. Zero D. Cannot be determined. Ans: Very High
81. The availability of which of the following has changed the way we used to access information? A. Internet B.
Mobile C. a and b both D. None of these Ans: a and b both
82. From which of the following sources information available?
A. Radio, Television B. Newspaper C. Internet D. All of these Ans: All of these
83. Which of the following benefits does F-commerce provide to the society? A. Buy from home, office or any
place.
B. Less travelling to purchase a product which further reduces pollution and traffic.
C. Health care services, Distance learning and education.
D. All of these
Ans: All of these
84. Which of the following is an example of E-commerce that helps organizations to work together? A. Email B.
Postal services C. Auction D. None of these Ans: Email
85. Which E-commerce model uses internet to reverse the normal buying process?
A. C2B B. B2B C. G2B D. B2C Ans: C2B
86. Between whom is communication done in G2G Business model?
A. Between the government agencies B. Between agencies C. Between departments D. All of these Ans: All
of these
87. If we consider government as a separate entity then mention the business models we have. A. G2B B. G2C
C. G2G D. All of these Ans: All of these
88. Which are the facilities provided to the customers by Net banking?
A. Statements for any credit or debit
B. Pay bills like telephone, electricity and many more without going to the bank.
C. Withdraw money D. a and b both
Ans: a and b both
89. Which of the following E-commerce business model refers to business and organizations that sell products or
services to consumers over the Internet using websites?
 A. Business to Consumer (B2C) B. Business to Business (B2B) C. Consumer to Business (C2B) D.
Government to Business (G2B) Ans: Business to Consumer (B2C)
90. Which of the following creates a whole world of global village from where anyone can buy anything at any
time and from anywhere?
A. E-commerce B. Traditional commerce C. I-commerce D. All of these Ans: E-commerce
91. Which of the following is a feature of E-commerce? A. Advertising of the product is done electronically.
B. Location renting or purchasing.
C. No sharing of information with competitors.
D. Operates within a certain period of time or during business hours. Ans: Advertising of the product is done
electronically.
92. Which business model refers to the services and information provided by the government to the business
organizations through vast network of government websites?
A. G2B B. G2G C. G2C D. B2G Ans: G2B
93. Which are the common business activities of the companies?
A. Supplier management B. Inventory management C. Payment management D. All of these Ans: All of
these
94. What is the full form of G2G?
A. Government to Government B. Government to Global C. Government to General D. Government to Goal
Ans: Government to Government
95. Which of the following is the largest online bookstore website?
A. [Link] B. [Link] C. [Link] D. All of these Ans: All of
these
96. Companies should protect their assets from the following.
A. Malicious use B. Accidental use C. a and b both D. none of these Ans: a and b both
97. Which business model’s objective is to provide good and effective services to individual citizen?
A. G2C B. G2B C. G2G D. B2C Ans: G2C
98. Which of the following reasons are responsible for dissatisfaction of F-commerce amongst the customers?
A. Frauds like non-delivery of products.
B. Incorrect information of the product
C. Lack of security for payment transactions, how can we return defective goods.
D. All of these
Ans: All of these
99. Which of the following business models increases the flexibility for both the consumers and the companies?
A. C2B B. B2C C. B2B D. C2C Ans: C2B
100. How many Indian E-commerce business companies use cash-on-delivery mechanism?
B. C. D.
A. 50 20 80 100 Ans: 80
101. What does seller put on an online auctions’ website?
A. Digital picture of the item B. A brief description about the item C. a and b both D. None of these Ans: a
and b both
102. Which of the following is an example of C2C website?
A. [Link] B. [Link] C. [Link] D. All of these Ans: All of these
103. What are you known as when you bid for a product which is placed by other sellers on auctions’ website?
A. Seller B. Bidder C. Mediator D. Buyer Ans: Bidder
104. Which type of services are the notices and reminders sent to the customers by the companies or banks are?
A. Help B. Information C. Online Marketing D. Legal Ans: Information
105. Which is the popular website for online bookstore?
A. [Link] B. [Link] C. [Link] D. None of these Ans: [Link]
106. Which of the following is an example of C2B website?
A. [Link] B. [Link] C. a and b both D. [Link] Ans: a and b both
107. To whom do software vendors al ow to download the recent updates of the software?
A. Licensed customers B. Internet users C. All the International companies D. All of these Ans: Licensed
customers
108. Which information does G2C website provide?
A. Various government departments
B. Various welfare schemes
C. Different application forms to be used by the citizens
D. All of these
Ans: All of these
109. Payments in E-commerce are most often conducted using the following.
A. Credit card B. E-card C. Commerce-card D. All of these Ans: Credit card 110. To which of the following
does F-commerce depend?
A. E-mail B. Internet C. E-customer D. Visual things Ans: Internet
111. What is known as auction that can be implemented using Internet?
A. Online Auctions B. Net Auctions C. E-Auctions D. None of these Ans: Online Auctions 112.
Which Business models of F-commerce are most popular?
A. B2C and B2B B. C2C C. C2B D. All of these Ans: All of these
113. By which do many companies now-a-days conduct their business of marketing and selling of goods and
services?
A. Radio B. Magazines C. Web sites D. All of these Ans: Web sites
114. Which of the following is not an advantage of E-commerce?
A. Makes customers happier B. Reducing the shipping time C. More business at lower cost D. None of
these Ans: Makes customers happier
115. What do companies better marketing?
A. Online catalogue B. Images C. Videos D. All of these Ans: All of these
116. Today majority of the leading banks have started to provide following transactions over the Internet without
charging any amount?
A. Net banking or Electronic banking B. To deliver cheek book, pass book at home C. A bank person delivers
cash to customer’s home D. All of these Ans: Net banking or Electronic banking
117. Which E-commerce business model refers to E Commerce activities between different business partners?
A. B2B B. B2C C. C2C D. C2B Ans: B2C
118. Which of the following is an E-commerce advantage?
 A. Conduct business 24 x 7, No boundaries or geographical limitations.
B. Lower cost, Speed, Team work.
C. Improved and better customer service, Eliminate travel time and Cost.
D. All of these
Ans: Improved and better customer service, Eliminate travel time and Cost.
119. Which type of site is a good example of C2C model?
A. Selling B. information C. Support D. Auctions Ans: Auctions
120. Which of the following statements is true with reference to shopping cart? A. You can delete a selected
product.
B. You can change the quantity of the product.
C. You can add any number of products to the shopping cart.
D. All of these
Ans: All of these
121. Which of the following is an example for online bookstore?
A. Amazon B. Irctc C. Gmail D. Yahoo Ans: Amazon
122. What has revolutionized the way business is conducted nowadays?
A. Internet B. Telephone C. Telegraph D. Telecommunication Ans: Internet
123. Which of the following are features of Ecommerce?
A. Customers can browse through products catalogue and available offers.
B. E-payments systems are used for receiving payments or payment on delivery option is also available.
C. Goods are delivered to the customer within few days
D. All of these
Ans: All of these
124. Which of the following issues arise on returning the goods purchased online on E-commerce?
A. Who will pay the return postage
B. Whether the money will be returned by the merchant or not.
C. Whether the product will reach to their original source or not.
D. All of these
Ans: All of these
125. Which of the following business models enables the consumers to directly deal with each other through online
auctions and classified advertisements without the involvement of third party?
A. C2C B. C2B C. B2B D. B2C Ans: C2C
126. ‘Which is the website that provides facilities for booking tickets and making payments? A. [Link]
B. [Link] C. [Link] D. [Link] Ans: [Link]
127. Which of the following might intercept the information on the Internet and misuse the data?
A. Ordinary user B. Internet user C. Hacker D. co-user Ans: Hacker
128. Which cost can be reduced using Internet for business activities?
A. Marketing, Distribution B. Phone, Postage C. Printing and many other such activities D. All of these Ans:
All of these
129. What is provided to the customer by the bank to log into the bank sites?
A. Net banking password B. Security key C. Digital signature key D. All of these Ans: Net banking password
130. Which of the following facilities cannot be provided by E-commerce?
A. To touch B. To wear C. To see D. All of these Ans: All of these
131. Why is registration required on an online auctions’ website?
A. To track the items, you sell or bid on B. To determine the winning bids C. To build a database of seller and
bidder feedback D. All of these Ans: All of these
132. Which of the following is a common feature of traditional commerce?
A. Operates within a certain period of time or during business hours.
B. No sharing of information with competitors and hiring of sales persons, sales manager and many more.
C. Location renting or purchasing, advertising, inventory, shipping of products.
D. All of these
Ans: All of these
133. Why the cash-on-delivery is an expensive proposition from the retailer point of view while getting delivery of
products?
A. As they have to finance sale till the order is delivered.
B. As it makes easy to reject products
C. a and b both
D. None of these
Ans: a and b both
134. Which of the following is a website of income tax department of Government of India?
A. [Link] B. [Link] C. [Link] D. [Link] Ans:
[Link]
135. Which of the following is known as the process of conducting the banking transactions over the Internet?
A. Net banking B. Bidding C. Auction D. www-banking Ans: Net banking 136. Which of the following
auctions has limited participation of people?
A. Traditional B. Online C. Offline D. All of these Ans: Traditional
137. Which of the following business models helps in reducing the bargaining time?
A. C2B B. B2C C. B2B D. C2C Ans: C2B
138. Which of the following is a feature of traditional commerce?
A. Operates within a certain period of time or during business hours.
B. Advertising of the product is done electronically.
C. E-payments systems are used for receiving payment.
D. Customers can browse through products and offers.
Ans: Operates within a certain period of time or during business hours.
139. Which business model refers to E-commerce activities involving transactions between and among the
consumers?
A. C2C B. B2C C. B2B D. C2B Ans: C2C
140. Which business model refers to online non-commercial communication between the Government agencies,
organizations and departments with other Government agencies, organizations and departments?
A. G2G B. G2C C. G2B D. B2G Ans: G2G
141. Which option is now-a-days provided for payment?
A. Credit card B. Debit card C. E-card D. Payment on Delivery Ans: Payment on Delivery
142. For which of the following media is B2B business model effective?
A. Telemarketing, Supply chain B. Procurement, just-in-time delivery C. Online services D. All of these Ans:
All of these
143. Quality of which of the following is improved by E-commerce as it addresses to the needs of organizations,
merchants and consumers in cutting costs?
A. Goods B. Services C. a and b both D. None of these Ans: a and b both
144. Whose variety over the Internet makes online buying more attractive and convenient?
A. Goods B. Services C. a and b both D. None of these Ans: a and b both
145. What is known as to use Internet for commercial activities?
A. E- Commerce B. B-Commerce C. M-Commerce D. T- Commerce Ans: E- Commerce
146. Where can you add products from various categories which you want to purchase?
A. Shopping cart B. Shopping trolley C. Shopping bag D. Shopping board Ans: Shopping cart
147. Which of the following factors play role for the growth of E-commerce in India?
A. Busy lifestyles, traffic congestion and lack of time for traditional shopping
B. Lower price compared to traditional business
C. Availability of much wider product range
D. All of these
Ans: All of these
148. Which network has the Gujarat Government developed as its own network?
A. GSWAN B. GSLAN C. GSAN D. GWAN Ans: GSWAN
149. Which of the following befits to the customers have in E-commerce?
A. Availability of goods at lower cost B. Wider choice C. Saves time D. All of these Ans: All of these
150. On which of the following are the business models of F-commerce defined?
A. Parties involved in E-commerce B. The provided type of business activities C. Services D. All of these
Ans: All of these
151. During last few decades, due to what Internet has become popular among the individuals as well as business
organizations?
A. Development in telecommunication infrastructure B. Development in software technologies C. a and b
both D. None of these Ans: a and b both
152. Which of the following Business models of E-commerce are based on who the seller is and to whom it is being
sold?
A. B2C and B2B B. C2B C. C2C D. All of these Ans: All of these 153. What does a customer get when a ticket
is booked?
A. Copy B. E-Copy C. P-Copy D. Xerox Ans: P-Copy
154. Which button is given in [Link] to confirm the order?
A. Place Order B. Buy Now C. Order Now D. Place Now Ans: Place Order 155. Which
business model is most likely to be seen on Internet?
A. B2C B. B2B C. C2C D. C2B Ans: B2C 156. What
is the full form of B2B?
 A. Business to Business B. Business to Busy C. Business to Benefit D. Buyers to Business Ans: Business to
Business
157. Why will E-commerce sales rise in the coming years?
A. Availability of faster broadband services B. Availability of new applications C. a and b both D. None of
these Ans: a and b both
158. Which type of communication is done in G2G?
A. Non-commercial B. Business C. Banking D. Auctions Ans: Non-commercial
159. To whom do the websites provide a platform, which provides live auctions of goods?
A. The seller B. The bidders C. a and b both D. None of these Ans: a and b both
160. Which of the following factors play role for the growth of E-commerce in India?
A. Internet connections, broadband and 3G services
B. The growth of technology facilitators such as laptops, smart phones, tablets and dongles.
C. Increase in use of mobile devices.
D. All of these
Ans: All of these
161. Which is the website that provides facilities for booking tickets and making payments? A. [Link] B.
[Link] C. [Link] D. [Link] Ans: [Link]
162. When is the item transferred to the bidder?
A. When the target price is reached B. When the time limit is over C. a or b D. None of the Ans: a or b
163. Which business model is a part of E-governance initiative?
A. G2C B. G2B C. G2G D. B2B Ans: G2B
164. Which of the following is newspaper that exists on the Internet in digital form?
A. E-newspaper B. www-newspaper C. Internet-newspaper D. I-newspaper Ans: E-newspaper
165. ‘Which are the cases in which business processes use traditional activities very effectively and cannot be
improved through technology?
A. Commercial B. Non-commercial C. a and b both D. production Ans: Commercial 166. What is the major
difference between B2C and B2B?
A. Consumer B. Company C. Media D. Mediator Ans: Consumer
167. Which of the following e-commerce business model is also a part of E-governance?
A. Government to Citizen (G2C) B. Consumer to Consumer (C2C) C. Consumer to Business (C2B)
D. Business to Business (B2B) Ans: Government to Citizen (G2C)
168. How is the cash-on-delivery mechanism believed from the online retailer point of view?
A. Profitable B. Expensive C. a and b both D. Easy Ans: Expensive
169. Which are the facilities provided to the customers by Net banking?
A. Check account balance at any time B. Find status of transactions C. Transfer the money from one account
to other D. All of these Ans: All of these
170. Which business model is likely to be seen on Internet due to simplified and fast way to buy products?
A. B2C B. B2B C. C2C D. C2B Ans: B2C
171. Which type of transactions are not preferred to be conducted online using credit card?
A. Very small B. Very large C. a and b both D. None of these Ans: a and b both
172. What do customers give to download software drivers?
A. Proper product type B. a and b both C. Product model D. Date of purchasing Ans: a and b both
173. Which type of products will the buyers hesitate to buy in E-commerce?
A. Perishable food items B. Expensive jewelry C. High-fashioned cloth D. All of these Ans: All of these
174. How does business to customers using E-commerce run? A. Quick B. With profit C. With loss D. Slow Ans:
Quick
175. What is defined as to use electronic media like Internet for buying and selling of products, services and
information?
A. E- Commerce B. B-Commerce C. F-Commerce D. T- Commerce Ans: E- Commerce
176. In which of the following fields is Net banking used?
A. Online shopping B. Online ticket booking C. a and b both D. None of these Ans: a and b both
177. How many business models have been proposed for E-commerce? A. Many B. Five C. Four D. Three Ans:
Many
178. Which was one of the first applications of E-commerce on Internet?
A. Internet bookshops B. Electronic newspaper C. Net banking D. Online auctions Ans: Internet bookshops
179. Which of the following is not possible through traditional F-commerce?
A. Businesses to millions of customers B. wide range of products C. Products at lower cost D. a and b both
Ans: Businesses to millions of customers
180. Which online stores are becoming quite popular in India?
A. Flipkart, eBay India, Snap deal B. Amazon India, Mantra, Domino C. PatTM, Jabong D. All of these Ans:
All of these
181. What does the customer use to pay online on the company’s website after receiving bills? A. Credit card B.
Net banking C. a and b both D. Digital signature Ans: a and b both
182. Who is the consumer in B2C business model?
A. Individual person B. Mediator C. Company D. Media Ans: Individual person
183. The companies can improve the efficiency of which of the following activities with the help of B2B?
A. Supplier management B. Inventory management C. Payment management D. All of these Ans: All of
these
184. How is an E-ticket sent to the customer?
A. On E-mail B. Via SMS C. a and b bot D. None of these Ans: a and b bot
185. With whom does B2B enable the businesses to form F-relationship?
A. Suppliers B. Distributors C. Agent D. All of these Ans: All of these 186. Who is an individual customer in
B2C F-commerce business model? A. Buyers B. Seller C. Media D. Site Ans: Buyers
187. Which of the following websites is a popular website for purchasing variety of goods? A. [Link] B.
[Link] C. [Link] D. [Link] Ans: [Link]
188. What is the full form of G2B?
A. Government to Business B. Global Business C. Goal Business D. Government to Benefit Ans:
Government to Business
189. When is online banking helpful?
A. When a customer wants to make an urgent payment without visiting the bank.
B. When a customer wants to check his account balance without visiting the bank.
 C. a and b both
D. None of these
Ans: a and b both
190. What is the full form of C2C?
A. Consumer to Consumer B. Consumer to Correspondence C. Consumer to Commitment D. Certificate to
Consumer Ans: Consumer to Consumer
191. Which of the following services is offering the customers to bid the price and sell the product to the highest
bidder?
A. Net banking B. Auctions C. Marketing D. All of these Ans: Auctions
192. Which of the following facilities are provided by educational institutes and universities?
A. Examination results, online enrolment forms B. Examination schedule, seating arrangement C.
Important notices D. All of these Ans: All of these
193. Which facilities does B2C include?
A. Retail selling B. Online banking C. Real estate services, Travel services D. All of these Ans: All of these
194. Who can respond quickly to the manufacturer using B2B about diminishing stock product? A. Mediator B.
Supplier C. Other site D. Any of these Ans: Supplier
195. Which kind of information can a business organization get from G2B website? A. Business policies, Approvals
for starting the business
B. Setup requirement
C. Other specifications
D. All of these
Ans: All of these
196. Which of the following investments requires to process business on Internet?
A. Hardware B. Software technologies C. a and b both D. None of these Ans: a and b both
197. Which business model refers to business and organizations that sells products or services to consumers over
the Internet using websites?
A. B2C B. B2B C. C2B D. C2C Ans: B2C
198. Which of the following, E-commerce business model involves reverse auctions where the consumers
determine the prices of the products or services?
A. Consumer to Business (C2B) B. Business to Business (B2B) C. Consumer to Consumer (C2C)
D. Government to Business (G2B) Ans: Consumer to Business (C2B)
199. To whom can the manufacturer quickly communicate using B2B about diminishing stock product? A. Supplier
B. Mediator C. Other site D. Any of these Ans: Supplier
200. Which information remains to be provided on the final screen by clicking on Place Order button? A. Billing
address B. Order summary C. Payment options D. All of these Ans: All of these
201. What elimination can benefit the customer by getting a wide range of products for selection at lower cost on E-
commerce website?
A. Distributor B. Other middle agencies C. a and both D. None of these Ans: a and both