NAME

Level 2.mp4

DATE
January 25, 2026

DURATION
9m 58s

START OF TRANSCRIPT

(Transcribed by [Link] - Remove this message by upgrading your Sonix account)

[00:00:13] Speaker1
The human voice. It's the instrument we all play. It's the most powerful sound in the world, probably. It's the only one
that can start a war or say, I love you. And yet many people have the experience that when they speak, people don't
listen to them. Why is that? How can we speak powerfully to make change in the world? What I'd like to suggest there
are a number of habits that we need to move away from. I've assembled for your pleasure here seven deadly sins of
speaking. I'm not pretending this is an exhaustive list, but these seven, I think, are pretty large. Habits that we can all
fall into. First, gossip. Speaking ill of somebody who's not present. Not a nice habit, and we know perfectly well the
person gossiping five minutes later will be gossiping about us. Second, judging. We know people who are like this in
conversation, and it's very hard to listen to somebody if you know that you're being judged and found wanting at the
same time. Third, negativity. You can fall into this. My mother, in the last years of her life, became very, very negative,
and it's hard to listen. I remember one day I said to her, it's October 1 today, and she said, I know. Isn't it dreadful? It's
hard to listen when somebody is that negative. And another form of negativity, complaining.

[00:01:33] Speaker1
Well, this is the national art of The UK. It's our national sport. We complain about the weather, about sport, about
politics, about everything. But actually complaining is viral misery. It's not spreading sunshine and lightness in the
world. Excuses. We've all met this guy. Maybe we've all been this guy. Some people have a blame thrower. They just
pass it on to everybody else and don't take responsibility for their actions and again hard to listen to somebody who's
being like that. Penultimate, the six of the seven. Embroidery, exaggeration. It demeans our language actually
sometimes. For example, if I see something that really is awesome, what do I call it? And then, of course, this
exaggeration becomes lying, out and out lying, and we don't want to listen to people we know are lying to us. And finally,
dogmatism. The confusion of facts with opinions. When those two things get conflated, you're listening into the wind.
You know, somebody is bombarding you with their opinions as if they were true. It's difficult to listen to that. So here
they are, seven deadly sins of speaking. These are things I think we need to avoid. But is there a positive way to think
about this? Yes, there is. I'd like to suggest that there are four really powerful cornerstones, foundations that we can
stand on if we want our speech to be powerful and to make change in the world.

[00:03:02] Speaker1
Fortunately, these things spell a word. The word is hail, and it has a great definition as well. I'm not talking about the
stuff that falls from the sky and hits you on the head. I'm talking about this definition, to greet or acclaim enthusiastically,
which is, I think, how our words will be received if we stand on these four things. So what do they stand for? See if you
can guess. The H, honesty, of course. Being true in what you say, being straight and clear. The A is authenticity. Just
being yourself. A friend of mine described it as standing in your own truth, which I think is a lovely way to put it. The I is
integrity. Being your word, actually doing what you say and being somebody people can trust. And the l is love. I don't
mean romantic love, but I do mean wishing people well. For two reasons. First of all, I think absolute honesty may not
be what we want. I mean, my goodness, you look ugly this morning. Perhaps that's not necessary. Tempered with love,
of course, honesty is a great thing. But also, if you're really wishing somebody well, it's very hard to judge them at the
same time. I'm not even sure you can do those two things simultaneously. So hail. Also, now that's what you say, and
it's like the old song, it is what you say, it's also the way that you say it.
[00:04:22] Speaker1
You have an amazing toolbox. This instrument is incredible, and yet this is a toolbox that very few people have ever
opened. I'd like to have a little rummage in there with you now and just pull a few tools out that you might like to take
away and play with which will increase the power of your speaking. Register, for example. Now, falsetto register may
not be very useful most of the time but there's a register in between. I'm not going get very technical about this for any
of you who are voice coaches. You can locate your voice however. So if I talk up here in my nose, can hear the
difference. If I go down here in my throat which is where most of us speak from most of the time But if you want weight,
you need to go down here to the chest. You hear the difference? We vote for politicians with lower voices. It's true.
Because we associate depth with power and with authority. That's register. And we have timbre. It's the the way your
voice feels. Again, the research shows that we prefer voices which are rich, smooth, warm, like hot chocolate. Well, if
that's not you, that's not the end of the world because you can train.

[00:05:31] Speaker1
Go get a voice coach. And there are amazing things you can do with breathing, with posture, and with exercises to
improve the timbre of your voice. Then prosody. I love prosody. This is the sing song, the metalanguage that we use in
order to impart meaning. It's root one for meaning in conversation. People who speak all on one note are really quite
hard to listen to if they don't have any prosody at all. That's where the word monotonic comes from or monotonous,
monotone. Also we have repetitive prosidy now coming in where every sentence ends as if it were a question. When
it's actually not a question, it's a statement. And if you repeat that one over and over, it's actually restricting your ability
to communicate through prosody, which I think is a shame. So let's try and break that habit. Pace. I can get very, very
excited by saying something really, really quickly, or I can slow right down to emphasize. And at the end of that, of
course, is our old friend, silence. There's nothing wrong with a bit of silence in a talk, is there? We don't have to fill it with
ums and ahs. It can be very powerful. Of course, pitch often goes along with pace to indicate arousal, but you can do it
just with pitch. Where did you leave my keys? Where did you leave my keys? It's a slightly different meaning in those
two deliveries.

[00:06:56] Speaker1
And finally, volume. I can get really excited by using volume sorry about that if I startled anybody or I can have you
really pay attention by getting very quiet. Some people broadcast the whole time try not to do that. That's called
sodcasting. Imposing your sound on people around you carelessly and inconsiderately. Not nice. Of course where this
all comes into play most of all is when you've got something really important to do. It might be standing on a stage like
this and giving a talk to people. It might be proposing marriage, asking for a raise, a wedding speech, whatever it is. If
it's really important, you owe it to yourself to look at this toolbox and the engine that it's going to work on. And no engine
works well without being warmed up. Warm up your voice. Actually, let me show you how to do that. Would you all like
to stand up for a moment? I'm going to show you the six vocal warm up exercises that I do before every talk I ever do.
Anytime you're going talk to anybody important, do these. First, arms up. Deep breath in and sigh out. Like that. One
more time. Very good. Now we're going to warm up our lips.

[00:08:14] Speaker1
We're going to go Very good. And now Just like when you were a kid. Now your lips should be coming alive. We're
going to do the tongue next with exaggerated la la la la. Beautiful. You're getting really good at this and then roll an ah.
That's like champagne for the tongue. Finally, and if I can only do one, the pros call this the siren. It's really good. It
starts with and goes to Fantastic. Give yourselves a round of applause. Take a seat. Thank you. Next time you speak,
do those in advance. Now let me just put this in context to close. This is a serious point here. This is where we are now,
right? We speak not very well into people who simply aren't listening in an environment that's all about noise and bad
acoustics. I have talked about that on this stage in different phases. What would the world be like if we were speaking
powerfully to people who are listening consciously in environments which were actually fit for purpose? Or to make that
a bit larger, what would the world be like if we were creating sound consciously and consuming sound consciously and
designing all our environments consciously for sound? That would be a world that does sound beautiful and one where
understanding would be the norm. And that is an idea worth spreading. Thank you. Thank you.

(Transcribed by [Link] - Remove this message by upgrading your Sonix account)

END OF TRANSCRIPT
Automated transcription by Sonix
[Link]