Team development is an ongoing process requiring continuous effort and commitment
from team leaders and team members.
It refers to enhancing a team's performance and effectiveness through various
interventions, activities, and strategies. It involves building team cohesion, fostering positive
team dynamics, improving communication, enhancing problem-solving skills, and
developing team members' abilities to work together towards a common goal.
Why is team development important?
Team development is helpful for organizations that want to improve, maintain, or grow a
team. Some organizations implement team development via a team development action
plan, which details goals, tasks, activities, strategies, and more for improving and
supporting team performance and efficiency.
Some common reasons for team development include:
1. Improve relationships among team members.
2. Identify issues impeding team progress.
3. Create solutions for problems within the team.
4. Improve team motivation.
5. Create an opportunity for open communication, constructive criticism, and sharing.
6. Promote individual and team independence and confidence.
7. Better align the actions of the team to a central goal.
GROUPS VS TEAMS
A group is comprised of three or more people who recognize themselves as a distinct unit
or department but who work independently to achieve their organizational goals.
A team is a unit of two or more people who interact regularly and coordinate their work to
accomplish a shared goal or purpose.
GROUPS TEAMS
Group’s purpose in of the organization’s goals Team has shared vision and specific purpose
Has a designated strong leader Team shared rotating leadership
Self-sufficient and autonomous, where Mutual reliance and support among individuals or
individuals or entities operate without reliance groups, highlighting the importance of
on others collaboration and teamwork.
There is “I” in group There is no “I” in team
Individuals are only accountable on their Individuals possessed accountability neutrally
independent work
TYPES OF TEAMS
1. Problem-Solving Team
As the name suggests, it is a specialized group assembled within an organization to
identify, analyze, and resolve specific issues hindering operational efficiency, productivity,
quality, or work environment.
2. Functional teams
Functional teams are the most traditional corporate units that are typically
represented by departments, as all the team members belong to the same department. A
functional team consists of people who have similar professional expertise, which means
it's homogeneous. The roles and responsibilities in functional teams are assigned by a
leader to whom team members report. These teams are usually permanent.
Examples: a quality assurance team or a financial department.
3. Cross-functional teams
A cross-functional team is composed of representatives of various departments that
have diverse functional expertise and skills but still work on the same objectives. Their main
purpose is to break silos in the organizational structure. Like functional teams, cross-
functional ones are homogeneous, as their members belong to the same hierarchical level.
Examples: a project team or a marketing team.
4. Self-managed teams
A self-managed team is a group of employees who work collaboratively and take full
responsibility for both work processes and the final result. They work autonomously, without
the supervision of a manager. This means that besides creating products or services, they
also perform basic management functions - organizing, planning, leading, and controlling.
In self-managed teams, the decision-making power is distributed horizontally among
team members. People make commitments to each other rather than to a leader.
5. Virtual teams
These teams, also called remote or geographically dispersed, are teams the
members of which work remotely, not being physically present. This has been made
possible thanks to technological development. The Covid-19 pandemic caused the outburst
of virtual teams – people had to work from home, but even after the pandemic, the trend of
remote work still stays with us.
Examples: freelance teams, service (client support) teams, network teams.
CREATING EFFECTIVE TEAMS
Bruce Tuckman introduced the team development stages in 1965 and proposed the "Forming-
Storming-Norming-Performing" model. Later, a fifth stage, "Adjourning," was added to the team
development process by Tuckman and Jensen in 1977.
The five stages of team development are as follows:
1. Forming: Team members initially come together.
2. Storming: People start feeling more comfortable with their roles. Team will
experience obstacles in the storming stage. This is a crucial stage in team
development where leaders can pinpoint areas for improvement so that he/she
can couple them with the team’s strengths to build forward momentum.
3. Norming: The team begins to come together and embrace established culture and
norms. Team recognizes how they can trust each other in order to complete
tasks, move towards their objectives and rely on each other for help.
4. Performing: The team reaches its peak performance level. This is demonstrated
through high morale, productivity, and engagement.
5. Adjourning: The final stage. This stage is also known as "mourning" or
"transforming." The team celebrates its achievements and reflects on the
lessons learned.
INDIVIDUAL AS A TEAM PLAYER
What is a Team Player?
A team player is someone who prioritizes the goals of the team over their own interests and
believes that personal success is best achieved by helping the entire team succeed. They
demonstrate excellent communication skills, collaborate effectively with teammates, and leverage
diverse strengths to achieve common goals.
Characteristics of a Strong Team Player:
1. Communication Skills
Effective communication lies at the heart of successful teamwork. Strong team
players possess excellent communication skills, allowing them to convey their thoughts and
ideas clearly while also listening actively to others. Here's why communication skills are
crucial:
Clarity: Clear communication ensures that everyone on the team understands
their roles, responsibilities, and objectives.
Conflict Resolution: Effective communication facilitates the resolution of
conflicts and misunderstandings, preventing them from escalating.
Feedback: Strong communicators provide constructive feedback to their
teammates, helping them improve and grow.
2. Collaboration Abilities
Collaboration involves working together with others to achieve common goals.
Strong team players excel in collaboration, leveraging their strengths to contribute positively
to team projects. Here's why collaboration abilities are essential:
Teamwork: fostering a culture of mutual support and cooperation.
Shared Goals: They actively participate in team discussions, contributing their
insights and expertise to achieve shared objectives.
3. Adaptability
In today's fast-paced work environment, adaptability is a valuable trait. Strong team
players demonstrate flexibility and resilience, thriving in dynamic situations and embracing
change. Here's why adaptability is important:
Problem-Solving: Adaptable individuals approach challenges with creativity and
resourcefulness, finding innovative solutions to complex problems.
Versatility: They can easily switch roles or take on new responsibilities as the
needs of the team evolve, maintaining productivity and momentum.
Open-mindedness: Adaptable team players remain open to new ideas and ways
of working, continuously learning and growing in response to changing
circumstances.
4. Reliability
Reliability is the foundation of trust within a team. Strong team players are
dependable and accountable, consistently delivering high-quality work and meeting
deadlines. Here's why reliability matters:
Trustworthiness: Reliable individuals inspire confidence in their teammates,
knowing that they can be counted on to fulfill their commitments.
Consistency: They demonstrate consistency in their performance, ensuring that
team projects progress smoothly and efficiently.
5. Empathy and Respect
Empathy and respect are essential for building positive relationships within a team.
Strong team players demonstrate empathy towards their colleagues, understanding their
perspectives and supporting them through challenges. Here's why empathy and respect are
critical:
Collaborative Culture: A culture of empathy and respect fosters a sense of
belonging and psychological safety within the team, encouraging open
communication and collaboration.
Inclusivity: Respectful team players value diversity and inclusion, appreciating
the unique contributions of each team member and creating an environment
where everyone feels valued and respected.
6. Leadership Qualities within a Team Setting
Leadership is not limited to formal titles or positions. Strong team players
demonstrate leadership qualities within a team setting, inspiring and motivating their
colleagues to achieve common goals. Here's why leadership qualities are important:
Influence: Leaders influence their teammates through their actions and
behaviors, setting a positive example and rallying others around a shared
vision.
BEING A GOOD TEAM MEMBER
What is a team member?
A team member is an employee who works with other people to achieve common goals and
deliver services. Team members have distinct skillsets and abilities, but they collaborate and
support each other as a unit. Team members work under the guidance of team leaders and follow
an organizational culture.
6 Qualities of A Good Team Member:
1. Understanding your role
As a team member, you understand your role within the team and work to achieve your
duties to the best of your ability. Though you may offer help or solutions to other team members,
you also respect the boundaries of your position.
2. Welcoming collaboration
Working with a team requires strong collaboration skills to navigate different opinions and
ideas. Even if you believe your idea is best, listen to others, seek compromises, and stay
respectful when receiving criticism.
3. Holding yourself accountable
Take responsibility for your mistakes and look for solutions. Understand how your actions
impact the entire group. In doing so, you will learn from your errors and command more respect
from your team.
4. Being flexible
You should accept any tasks your manager gives you. Flexibility in your role allows you to
learn more and help your team. Look at every opportunity as a chance to learn.
5. Having a positive attitude
Maintaining a positive attitude even during stressful times helps the rest of your teamwork
through that difficult time without getting upset. Your positivity will create a better atmosphere.
6. Committing to the team
You should be fully invested in the team. You will be a great team player if you can show
others that you believe in the group, the process and the goals. This sort of positivity can radically
increase morale and productivity.