Formal Letters
Tips for writing a formal or business letter
A formal letter is a letter to someone you dont know.
Some Examples:
Job Application letter
Letter of complaint
Letter to newspaper
Letter of enquiry
Letter to Solicitor
Tip
It is a good idea to make a copy of an important letter. Most
libraries have photocopiers you can use.
Layout of a formal letter
Make sure you know the layout of a formal letter where everything
goes. This is almost the same as a personal letter.
Your Address
Date
Name and address of company/organisation/ business etc
Greeting
Content (what you are writing about)
Sign off
Signature
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Writing Exercises
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Layout of a Formal or Business Letter
Look at the sample letter on page 80 as you read this.
Your address is always on the top right of the page.
Write the date below your address.
Then write the name and address of company/ business/
organisation you are writing to.
Your Greeting is more formal. If you do not know the name of the
person you are sending the letter to, you could write:
Dear Sir or Madam
Dear Sir/Madam
Dear Editor or Dear Manager
If you know the full name of the person you could write:
Dear Mr Smith or Dear Ms Jones
The main part of your letter is why you are writing
Keep to the point and say why you are writing:
I am writing to complain
Give the information you need.
Ask for the information you require.
If you are enclosing something let them know in the letter:
Please nd enclosed
Your Sign off should be formal:
Yours sincerely (usually if you know the name of the person)
Yours faithfully (usually if you do not know the name of the
person)
Signature: Write your rst and last name
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Writing Exercises
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Sample layout of a formal or business letter
Your Address
12 Hill Drive
Navan
Co. Meath
Date
12th June 2005
Evening Herald
Middle Abbey Street
Dublin 1
Name and address
of company
Greeting
Dear Sir or Madam
Content
I would like to place a personal advertisement
in your newspaper on the 20th June 2005.
Please find enclosed my advertisement and
also a cheque covering the cost.
Please contact me at my above address if
you have any queries or you can phone me at
086 1234567.
Sign off
Yours faithfully
Mary Byrne
Signature
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Writing Exercises
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Fill in some details using the layout guide. You do not have to write a full
letter. Get to know where everything goes.
Your Address
________________
________________
________________
Date
________________
________________
Name and address
of company
________________
________________
________________
Greeting
Content
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
________________
________________
Sign off
Signature
Page 4 of 9
Writing Exercises
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Fill in the letter using your own details. Write to NALA, 76 Lower Gardiner
Street, Dublin 1 asking them to send you a copy of the Read Write Now
workbook.
1. Your address
2. Date
3. Their name and address
4. Greeting
5. Content
6. Sign off
7. Signature
1. ________________
________________
________________
2. ________________
3. ________________
________________
________________
4. ________________
5. ___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
6. ________________
7. ________________
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Writing Exercises
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Example of Letter asking for an application form
6 Mountain View
Limerick Road
Limerick
30th September 2005
The Manager
Glenview Country House
Rathkeale
Limerick
Dear Sir or Madam
Please forward me an application form for
the position of Bar Manager in Glenview
Country House, as advertised in the Irish
Independent on 29th September 2005.
Yours sincerely
Michael Byrne
Page 6 of 9
Writing Exercises
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Replying to an advertisement
Write a letter to The Manager, Glenview Country House, Rathkeale,
Limerick asking for an application form for the position of Assistant
Manager. You saw the position advertised in the Evening Herald today.
________________
________________
________________
________________
________________
________________
________________
________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
________________
________________
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Writing Exercises
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Job application letter
Write a letter applying for the job of Bar Manager in Glenview Country
House, Rathkeale, Limerick. Briey let them know your experience and
let them know your CV and application form are enclosed.
________________
________________
________________
________________
________________
________________
________________
________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
________________
________________
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Writing Exercises
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Letter of complaint
You went out to dinner with your family to the Happy Eaters Restaurant,
Naas, Co. Kildare. You had a bad experience. Examples: you were
ages waiting to order, waiting for the food, food cold, spilled, overcharged. Write a letter of complaint to the manager.
________________
________________
________________
________________
________________
________________
________________
________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
________________
________________
Page 9 of 9
Writing Exercises
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