Human Rights
Policy
Scope the Universal Declaration of Human
Rights, and the International Labor
This policy applies to all directors, Organization Declaration on Fundamental
officers, employees, and contractors of all Principles and Rights at Work. If faced
Genpact entities (collectively “Genpact” with conflicting requirements, Genpact
or the “Company”). seeks to honor the principles of
internationally recognized human rights.
Purpose We expect our suppliers, business
partners, clients, and other third parties
This policy formalizes Genpact’s with which we work to uphold and
commitment to internationally recognized promote these principles, and we urge
human rights. them to adopt human rights policies
within their own businesses.
Policy Genpact standards
General principles As a member of the Genpact community,
the Company requires that you
Human rights are the basic rights and
understand and comply with the following
freedoms to which all people are entitled,
standards:
regardless of race, sex, nationality,
ethnicity, language, religion, or any other 1. Reject forced labor and human
status. trafficking. Do not engage directly
or indirectly in any use of forced
labor or child labor or trafficking in
At the core of Genpact’s purpose—the
persons. Every employee has a
relentless pursuit of a world that works
responsibility to report human
better for people—are people. In keeping
trafficking to the appropriate
with our purpose and company values,
authorities. If you know or
Genpact is committed to respecting and
reasonably suspect that human
promoting internationally recognized
trafficking is occurring or has
human rights, as well as complying with
occurred in our business, in our
applicable law and regulations.
supply chain, or in the supply
chains of any supplier, promptly
This policy is grounded in the principles
raise this concern to your
set forth in the United Nations Guiding
manager, a local HR manager, or
Principles on Business and Human Rights,
the Ethics Helpline.
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2. Make fair and merit-based 6. Engage third parties with care.
employment decisions and create Genpact has zero tolerance for
an inclusive environment. Genpact human rights abuses in our supply
does not tolerate discrimination chain. Our Third-Party Code of
against any person for legally Conduct articulates this
protected characteristics such as expectation and compliance is
race, color, ethnicity, religion, sex, mandatory for all vendors. Where
sexual orientation or gender vendors fall short of our
expression, age, nationality, or expectations in ethics and human
disability. Every employee is rights, Genpact may invoke
entitled to be treated fairly in contractual remedies or seek
respect to their employment, other partners.
including fair compensation and
7. Use resources thoughtfully. We
working conditions, consistent
are committed to reducing our
with applicable law.
environmental impact through
3. Treat others with respect. Genpact energy management, green
expects employees to engage with infrastructure, water stewardship,
each other, and others you may and waste reduction, as described
interact with in work-related in our Sustainability Report.
situations, with professional
courtesy, dignity, and respect.
Genpact respects every person’s Implementation and Monitoring
right to work in an environment Genpact implements its commitment to
free of harassment or abuse of human rights through policies and
authority. procedures; a due diligence process to
4. Respect freedom of association. identify, prevent, and mitigate negative
Genpact respects the right of all impacts on human rights; and processes
employees to interact and to enable the Company to remediate any
organize among themselves to adverse human rights impacts to which
collectively pursue common we may contribute.
interests. This includes the right to We perform human rights due diligence
join, or not join, an association of using a variety of methods, including risk
their choosing, to peacefully assessments (such as supplier risk
assemble, and to bargain assessments) and application of
collectively (or not) in accordance established frameworks to new services
with applicable law. Employees (such as frameworks for responsible
and their representatives are free artificial intelligence).
to communicate and share
Genpact educates employees on human
concerns with management
rights topics through mandatory annual
without fear of discrimination or
training on the Code of Conduct, role-
reprisal.
specific training on relevant topics, and by
5. Maintain a safe and healthy making tools and resources related to
workplace. Always follow Genpact’s values, purpose, and ethical
applicable health and safety laws expectations available to all employees.
and regulations, as well as
Genpact monitors the effectiveness of its
Genpact policies related to safe
processes related to the protection of
and healthy workplaces. Raise any
Human Rights through oversight of the
potential health or safety issues to
your manager promptly.
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investigation of grievances, among other
things.
Grievance Mechanisms
The Company is committed to supporting
the identification of adverse impacts to
human rights that Genpact may cause or
to which it may contribute, to address any
such grievances promptly and
consistently, and to remediate any
adverse impacts to human rights. In
support of this commitment, Genpact
makes available an ethics hotline (called
the Ethics Helpline) that is hosted by a
third party, which allows anyone to raise
concerns related to ethics or human
rights.
Consequences of non-
compliance
Any employee, regardless of position or
title, who violates any provision of this
Policy may be subject to discipline up to
and including termination of employment.
Violations by contractors may result in
removal from assignment at Genpact.
Reporting and
non-retaliation
The Company encourages individuals to
speak up without fear of retaliation when
they see or suspect Policy violations.
Retaliation is prohibited and will not be
tolerated at Genpact. Please refer to the
Speak Up Policy for more information.
References
Integrity@Genpact
Third-Party Code of Conduct
Anti-Slavery and Human Trafficking
Policy
Anti-Corruption Policy
Speak Up Policy
Sustainability Report
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Document history
Version Date Policy Owner Summary of Changes
October 2023 Heather White, Legal Initial version
1.0
Department
April 2024 Heather White, Legal Ethics Helpline update
1.1
Department
May 2025 Heather White, Legal Update to implementation
1.2
Department and monitoring
The authoritative version of this document is the one that is posted to Genpact's Policy Central page.
Any printed, downloaded, or emailed copy of the policy is considered a convenience copy only.
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Copyright Genpact 2025