PHONICS UNIVERSITY, ROORKEE

PROGRAMME NAME-
QUESTION BANK
2025-2026
Subject Code: Sem. Year: I
Subject Name: E-Commerce
Faculty Name – Tanvi

SECTION -A (REMBERING) Course outcome -1 (CO-1), Knowledge outcome

1. What does E-Commerce stand for?

a) Electronic Commerce
b) Electronic Communication
c) Electronic Computer
d) Electronic Company

2. Which of the following is a type of E-Commerce?

a) B2B
b) B2C
c) C2C
d) All of the above

3. What is the main difference between E-Commerce and Traditional Commerce?

a) E-Commerce is faster
b) E-Commerce is cheaper
c) E-Commerce is done online
d) All of the above

4. What is EDI?
a) Electronic Data Interchange
b) Electronic Data Interface
c) Electronic Data Integration
d) Electronic Data Information

5. Which of the following is an E-Payment system?

a) Credit Cards
b) Debit Cards
c) Digital Wallets
d) All of the above

6. What is the purpose of SEO in E-Commerce?

a) To increase website traffic
b) To increase sales
c) To increase revenue
d) All of the above

7. What is the main advantage of E-Commerce?

a) Increased customer base
b) Increased sales
c) Reduced costs
d) All of the above
8. What is a limitation of E-Commerce?
a) Limited customer base
b) Limited product range
c) Security risks
d) All of the above

9. What is M-Commerce?
a) Mobile Commerce
b) Mobile Communication
c) Mobile Computer
d) Mobile Company

10. What is the role of Artificial Intelligence in E-Commerce?

a) To improve customer service
b) To improve supply chain management
c) To improve marketing
d) All of the above

11. What is the purpose of a Digital Signature?

a) To authenticate the sender
b) To authenticate the receiver
c) To ensure data integrity
d) All of the above

12. What is SSL?

a) Secure Socket Layer
b) Secure Server Layer
c) Secure Service Layer
d) Secure Software Layer

13. What is the main objective of Cyber Laws in India?

a) To regulate E-Commerce
b) To protect consumers
c) To prevent cyber crimes
d) All of the above

14. What is IPR?

a) Intellectual Property Rights
b) Intellectual Property Regulation
c) Intellectual Property Rule
d) Intellectual Property Report

15. What is the main advantage of Social Commerce?

a) Increased customer engagement
b) Increased sales
c) Increased revenue
d) All of the above

16. What is Cloud Computing?

a) A model of delivering computing services
b) A model of delivering software services
c) A model of delivering hardware services
d) All of the above

17. What is Big Data?

a) Large amount of structured data
b) Large amount of unstructured data
c) Large amount of semi-structured data
d) All of the above
18. What is Supply Chain Management?
a) Managing the flow of goods and services
b) Managing the flow of information and services
c) Managing the flow of goods, information, and services
d) All of the above

19. What is Affiliate Marketing?

a) A form of online marketing
b) A form of offline marketing
c) A form of social media marketing
d) All of the above

20. What is SEM?

a) Search Engine Marketing
b) Search Engine Management
c) Search Engine Monitoring
d) Search Engine Measurement

True/False Questions

1. E-Commerce is a subset of E-Business.

2. E-Commerce is only about buying and selling online.

3. E-Commerce has no limitations.

4. B2B E-Commerce is the most common type of E-Commerce.

5. EDI is a type of E-Payment system.

6. SEO is a part of E-Commerce infrastructure.

7. M-Commerce is a subset of E-Commerce.

8. Artificial Intelligence is not used in E-Commerce.

9. Digital Signatures are not secure.

10. SSL is a type of firewall.

11. Cyber Laws in India are not effective.

12. IPR is not important in E-Commerce.

13. Social Commerce is a type of E-Commerce.

14. Cloud Computing is not used in E-Commerce.

15. Big Data is not important in E-Commerce.

16. Supply Chain Management is not a part of E-Commerce.

17. Affiliate Marketing is a form of offline marketing.

18. SEM is a type of SEO.

19. E-Commerce is more secure than traditional commerce.

20. E-Commerce has no future.

In the battle between Captain Ahab and Moby Dick, the whale wins. (T/F)
SECTION -B (UNDERSTANDING) Course outcome -1 (CO-1), Knowledge outcome -1(KO-2)

20 Questions Very Short Questions (Two mark each)

1. E-Commerce stands for?

2. How does E-Commerce differ from Traditional Commerce?
3. List the types of E-Commerce models.
4. Define EDI and its significance.
5. Why is SEO crucial in E-Commerce?
6. Explain the concept of M-Commerce.
7. How does Artificial Intelligence contribute to E-Commerce?
8. Describe the purpose of a Digital Signature.
9. What does SSL stand for and its role in E-Commerce?
10. What is the primary goal of Cyber Laws in India?
11. Expand IPR and its relevance to E-Commerce.
12. Describe Social Commerce and its importance.
13. Define Cloud Computing and its application.
14. Explain the concept of Big Data.
15. What is Supply Chain Management in E-Commerce?
16. How does Affiliate Marketing work?
17. Expand SEM and its significance.
18. What is the primary benefit of E-Commerce?
19. What is a major limitation of E-Commerce?
20. What are the future trends in E-Commerce?

Example :- Very Short Questions

1. What is called the intake of air rich in oxygen?

2. What is called the process of releasing energy by breakdown of food?
3. What is called the air holes in insects?

SECTION -C (APPLYING) Course outcome -2 (CO-2), Knowledge outcome -1(KO-2)

20 Questions Short Questions (Five mark each)

Example :- Short Questions

1. Define E-Commerce and its scope.

2. Compare E-Commerce with Traditional Commerce.
3. Enumerate the types of E-Commerce models.
4. Explain EDI and its significance in E-Commerce.
5. Discuss the role of SEO in E-Commerce.
6. Describe M-Commerce and its applications.
7. Analyze the impact of Artificial Intelligence on E-Commerce.
8. Explain the concept of Digital Signatures.
9. Discuss the importance of SSL in E-Commerce security.
10. Examine the Cyber Laws and Legal Framework in India.
11. Define IPR and its relevance to E-Commerce.
12. Describe Social Commerce and its significance.
13. Explain Cloud Computing and its application in E-Commerce.
14. Discuss the concept of Big Data in E-Commerce.
15. Analyze the role of Supply Chain Management in E-Commerce.
16. Explain Affiliate Marketing and its benefits.
17. Discuss SEM and its importance in E-Commerce.
18. Evaluate the advantages of E-Commerce.
19. Identify a major limitation of E-Commerce.
20. Discuss the future trends and challenges in E-Commerce.

SECTION -D (ANALYSIS AND EVALUATING) Course outcome -3 (CO-3), Knowledge outcome -1(KO-3)
10 Questions Long Questions (Ten mark each)

1. Discuss the evolution of E-Commerce and its scope in the modern business environment.

2. Compare and contrast E-Commerce with Traditional Commerce, highlighting the advantages and
limitations of E-Commerce.

3. Explain the different types of E-Commerce models, including B2B, B2C, C2C, C2B, and B2G, with
examples.

4. Describe the E-Commerce infrastructure, including the Internet, Intranet, Extranet, and EDI, and explain
their roles in facilitating E-Commerce transactions.

5. Discuss the various E-Payment systems, including Credit Cards, Debit Cards, Digital Wallets, UPI, Net
Banking, and Mobile Payments, and evaluate their security and convenience.

6. Analyze the E-Commerce business models, including Online Retailing and Services, and explain how they
create value for customers and businesses.

7. Explain the role of Online Marketing in E-Commerce, including SEO, SEM, and Affiliate Marketing, and
discuss their effectiveness in promoting E-Commerce businesses.

8. Discuss the security issues and risks associated with E-Commerce, including threats, risks, and
safeguards, and explain the importance of Cryptography and Digital Signatures in securing online
transactions.

9. Evaluate the Cyber Laws and Legal Framework in India, including Intellectual Property Rights (IPR)
and Consumer Protection in Online Transactions, and discuss their impact on E-Commerce businesses.

10. Discuss the emerging trends in E-Commerce, including Mobile Commerce (M-Commerce), Social
Commerce, Cloud Computing, Artificial Intelligence, and Big Data, and analyze their potential impact on
the future of E-Commerce.

SECTION -E (CREATING) Course outcome -4 (CO-4), Knowledge outcome -1(KO-4)

5 Questions Long Questions (Ten mark each)

1. Critically evaluate the evolution of E-Commerce, its impact on traditional commerce, and future
prospects in India.
2. Describe E-Commerce infrastructure, E-Payment systems, and the role of software and tools in
facilitating online transactions.
3. Analyze E-Commerce business models, Online Marketing, and applications in various sectors, including
success stories.
4. Discuss E-Commerce security issues, risks, and safeguards, including Cryptography, Digital Signatures,
and Cyber Laws in India.
5. Examine emerging trends in E-Commerce, including M-Commerce, Social Commerce, and AI, and their
impact on the future of E-Commerce in India.