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Consumer Rights and Protection Assignment

Chapter 4 focuses on consumer rights and protection, addressing various aspects such as quality standards for industrial products, ways to report job scams, and the formation of consumer advocacy groups. It includes questions on the role of capital goods, consumer court jurisdiction, and steps to report online fraud. Additionally, it analyzes utility from consuming oranges and factors to consider when purchasing a mobile phone.

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5 views2 pages

Consumer Rights and Protection Assignment

Chapter 4 focuses on consumer rights and protection, addressing various aspects such as quality standards for industrial products, ways to report job scams, and the formation of consumer advocacy groups. It includes questions on the role of capital goods, consumer court jurisdiction, and steps to report online fraud. Additionally, it analyzes utility from consuming oranges and factors to consider when purchasing a mobile phone.

Uploaded by

hibaanas4259
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

CHAPTER 4

Consumer: Rights and Protection


Marks: 20 Time: 30 Minutes

Answer the questions from 1 to 3. Each carries 1 Score

1. The mark, issued by the Bureau of Indian Standards, ensures that industrial products like cement
and gas cylinders meet quality standards.
2. Fraudulent offers of jobs abroad can be addressed in all of the following ways except:
a) Complain through the Protectorate of Emigrants (POE)
b) File a case under IPC Section 420
c) Contact the Indian Embassy or High Commission if scammed abroad
d) Apply for a loan from a private bank to secure the job
3. The formation of the Consumer Guidance Society of India in 1966 is associated with which type
of movement in India?

Answer the questions from 4 to 6. Each carries 2 Score

4. Explain the role of capital goods in production with examples.


5. A case involving a compensation claim of Rs. 5 crore is filed in India. Which consumer court will
hear it, and what courts exist above and below this level?
6. Rina received a message on her phone claiming that she had won a free laptop. She was asked
to share her bank details to claim the prize. Later, she realized it was a scam. As Rina, write a short
note explaining the steps you would take to report this online fraud in India.

Answer the questions 7, 8. Each carries 3 Score

7. Analyse the table and answer the following:

No. of Oranges Total Utility (TU) Marginal Utility (MU)


1 20 20
2 38 18
3 53 15
4 63 10
5 67 4
6 67 0
7 64 -3
8 57 -7

a) At what number of oranges does the total utility reach its maximum? What is the corresponding
total utility?
b) Identify the point at which marginal utility becomes zero. What does this indicate about
consuming additional oranges?
c) How does marginal utility relate to total utility in this table? Explain the trend when marginal utility
becomes negative?

8. Ravi wants to buy a new mobile phone. He finds one online for ■18,000, but a local store is
selling the same model for ■20,000. The online phone has no warranty, while the local store offers
a 1-year warranty. What should Ravi consider before making his purchase? List at least three
factors.

Answer any of the question 5 marks

9. The government made a new law in 2019 to protect consumers. Explain its main features and
how it helps people.

OR

Why is consumer education important in today's world? Explain with suitable points.

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