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E- Business Management Prevoius Year Quetion paper
masters in business administration (Anna University)
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Reg. No. :
Question Paper Code : J1133
M.B.A. DEGREE EXAMINATION, FEBRUARY/MARCH 2018.
Fourth Semester
Technology Management
DBA 7016 — E-BUSINESS MANAGEMENT
(Regulations 2013)
Time : Three hours Maximum : 100 marks
Answer ALL questions.
PART A — (10 2 = 20 marks)
1. What are the myths associated with E-business?
2. Define the term “Web 2.0”.
3. What is IGMP?
4. Give the various meaning of server.
5. State the applications of consumer oriented E-business.
6. What do you mean by E-Governance?
7. How is digicash operated?
8. Define cryptography.
9. State the objectives of Consumer Protection Act.
10. What are the laws that broadly govern e-commerce in India?
PART B — (5 × 13 = 65 marks)
11. (a) Explain the different models of E-Business.
Or
(b) What do you understand by Mobile Commerce? Describe about
M-Commerce models.
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12. (a) Explain the working mechanism of FTP.
Or
(b) Differentiate between intranet and extranet with examples
13. (a) Discuss the advantages and disadvantages of online advertisement in
detail.
Or
(b) Define EDI. Explain the various components of EDI.
14. (a) Discuss the various protocols meant for making a purchase using scrip.
Or
(b) Explain the various types of internet attacks.
15. (a) Explain the legal issue and ethical issues related to E-Business.
Or
(b) Differentiate between Contract and Warranty.
PART C — (1 × 15 = 15 marks)
16. (a) Discuss how consumer’s rights are protected legally.
Or
(b) Illustrate the role of cryptography in network security.
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2 J1133
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Reg. No.
Question Paper Code : BS2133
M.B.A. DEGREE EXAMINATION, AUGUST/SEPTEMBER 2017.
Fourth Semester
Technology Management
DBA 7016 – E-BUSINESS MANAGEMENT
(Regulations 2013)
Time : Three hours Maximum : 100 marks
Answer ALL questions.
PART A — (10 2 = 20 marks)
1. What is e-business?
2. Explain M-Commerce.
3. What is HTML?
4. Define extranet.
5. Explain EDI.
6. What is ‘web auction’?
7. What is e-cheque?
8. Define cryptography.
9. What is cyber law?
10. State the needs for consumer protection.
PART B — (5 13 = 65 marks)
11. (a) Discuss the common Myths of e-business.
Or
(b) Explain the benefits and limitations of e-business.
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12. (a) Explain the latest development in network security protocols.
Or
(b) Discuss the basics of web server hardware and software.
13. (a) How does EDI improve efficiency in online transactions?
Or
(b) Explain the essential things that e-business websites should have?
14. (a) Explain in detail the security protocols available for online businesses.
Or
(b) Describe the functions and features of electronic payment systems.
15. (a) How and to what extent encryption provides solution for security threat
of online transactions?
Or
(b) Explain the legal, ethical and privacy issues in e-commerce with suitable
examples.
PART C — (1 15 = 15 marks)
Case Study
16. (a) Trace out the growth of e-Business in India over the recent years.
Or
(b) XYZ’s is known for its underwear clothing, but it also sells T-shirts,
Sweat Shirts and Boxers. Unlike the underwear business in which the
company sells product directly to large retailers such as wall-mart, the
active wear division, which manufactures blank T-shirts, uses several
dozen distributors. These sells their shirts to about 30,000 screen
printers embroiders who decorate the shirts and sells them to public and
for retailers who then market them to customers.
The market is very competitive and complex. The distributors sell other
product as well and also T-shirts made by XYZ’s competitors. Therefore
the relationship between active wear and its distributors are critical. To
boost these relationships. XYZ decided to develop and maintain an
individual web customer site for each of their 40 key distributors on an
extranet. Each site includes colour electronic catalogue, inventory level
information, buyers credit a availability and ordering from both the
shirts printers and retailers enter the distributors site to facilitated their
own back office operation of inventory and billing. The distributors are
allowed to advertise and sell other vendor product on the website. These
ways XYZ commits itself to a supporting system that benefits all the
channel members in a link that start with its own sites.
2 BS2133
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XYZ hopes to gain favour with distributors, many of whom do not have
time or money to built there website. The system also includes models
that automatically that suggest XYZ’s substitute product for products not
in stock. Even though building and maintenance 40 sites incur a cost,
XYZ believes that the investment pays for itself XYZ’s uses its experience
to generate profit by setting up website for other companies.
(i) State the significance of this case study.
(ii) Is the E-commerce System bringing XYZ closer to its customer?
Why and why not?
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3 BS2133
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Downloaded by Ria Simrin (riasimrin2001@[Link])
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Downloaded by Ria Simrin (riasimrin2001@[Link])
lOMoARcPSD|49219836
Downloaded by Ria Simrin (riasimrin2001@[Link])
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Downloaded by Ria Simrin (riasimrin2001@[Link])