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PCH Script

The document outlines a phone call script for informing a winner of the Publishers Clearing House Golden Harvest Sweepstakes, detailing their winnings of $2.8 million, a $500,000 bonus, and a Mercedes Benz. It includes instructions for the winner regarding identification, legalities, and fees associated with claiming their prize, emphasizing confidentiality and security measures. Additionally, it explains the process of payment and potential assistance for those on fixed incomes.

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davidsanders5368
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100% found this document useful (1 vote)
44 views5 pages

PCH Script

The document outlines a phone call script for informing a winner of the Publishers Clearing House Golden Harvest Sweepstakes, detailing their winnings of $2.8 million, a $500,000 bonus, and a Mercedes Benz. It includes instructions for the winner regarding identification, legalities, and fees associated with claiming their prize, emphasizing confidentiality and security measures. Additionally, it explains the process of payment and potential assistance for those on fixed incomes.

Uploaded by

davidsanders5368
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

INTRODUCTION

Hello, may I speak to___________?


Good morning/afternoon. My name is________; and I am calling from PUBLISHERS CLEARING
HOUSE.
System
Publishers Clearing House claims and processing. May I have your first and last name please?
Thank you!
Please hold for 30 seconds to a minute.
Thank you for holding.
The PUBLISHERS CLEARING HOUSE is pleased to inform you about your Golden Harvest
Sweepstakes Winnings, Your Sweepstakes entry was drawn and you were selected as a gold
category winner of 2.8 million dollars, plus $500,000.00 in bonus cash prize, and a custom
made 2022 GLE Mercedes Benz. Congratulations! This drawing was done and was audited by
the reader’s digest and Lottery’s Commissioner, verified by the Better Business Bureau,
approved by the Federal Bureau of Investigations, sanctioned by The Fraud Protection Center,
and the Central Intelligence Agency.
CONGRATULATIONS!
Are you following so far?
This prize money will be sent to you in the form of a Certified Cashier’ Cheque, made out in
your name, and can only be cashed by you who must provide proper identification along with
your confirmation code.
All matters of legality will be handled by a certified public Attorney and Financial Expert
assigned to be your agent. Cheque will be delivered to you at a time specified by your agent.
Note: Agents are assigned as required by the federal government for security purposes. Prize
winners are required to follow instructions given by their agents in order to ensure that their
cheques are delivered safely, and to avoid any unnecessary delays and complications.
Great!
We sent you a Winners Notification Letter along with your Claims Certificate; have you
received and reviewed this information? (Did not get it? Don't worry; we will send you the
originals documents with your check in your package!)
Now I will need to cover some legalities concerning the terms of your prize. I will ask you a few
questions; please answer these questions as honestly and correctly as you can.
Keep in mind that this call will be recorded and monitored for security and quality purposes.
Questionnaire
Are you an American citizen? by birth or by naturalization?

Do you have a valid ID?

Have you ever subscribed to the Readers Digest or Publishers Clearing House?

Have you been contacted already about winning this prize?

Are you married, single, widowed or divorced?

Do you have any dependents in your household?

Are you employed, self-employed, or retired?

What was your previous job before retirement?

Does anyone have any power of attorney over your finances?

Do you take care of your own finances?

Do you currently drive?

Thank you ... Just a moment please.... PAUSE....


Okay, great!
I want you to listen to me carefully now please; ok Mr. /Ms.________. Your check was sent to
the Federal Reserve Bank to be processed for applicable taxes. Keep in mind that the IRS has
been authorized by the Federal Trade Commission (FTC) to not deduct any taxes from your
check until your check has been deposited into your personal bank account.
Once the check is processed by the bank, we will have it delivered by the prize patrol team.
Deliveries are mainly done between 12 and 4 pm local time; please ensure that you are home
to sign for your package once your delivery is scheduled by your agent.
Also, along with your check you will receive a P.14 release Form and a Claims Certificate; which
you will need to bring down to the bank with you when you go to deposit your check. These
forms will verify that you are the legal owner of the check, and that the check was processed
in accordance with the applicable state and federal laws.
Charge
As I stated before, no taxes will be deducted from your check until your check has been
deposited into your personal bank account.
However, you will be responsible for the processing, validation, and delivery fees. That is a
total of $....... This is to be paid to the Accounts Department of the bank that will be processing
your check today.
Are you following so far?
Now let’s go ahead and get the process started, welcome on board. OK!
Provide payment instructions $$$$$$$

How do you want for your package to be delivered to you? Publicly or privately?

For security purposes and because of the high rate of identity theft; we do ask that you keep
your prize confidential from public notice. This is to prevent against abuse of our system,
identity theft, and fraudulent access to your bank account or someone fraudulently claiming
your prize as their own. For your safety; DO NOT tell anyone about you winning this prize until
you receive and deposit your check securely in your bank.
Please exercise caution and confidentiality with regards to your prize-winning information; this
is important, failure to comply may result in your prizes being cancelled. With any questions
and comments please contact the agent assigned to your prize.
Thank you!
Once more, congratulations on behalf of our management team and staff ... I will now contact
the bank and inform them that I have been in contact with you. If necessary, someone from
the bank will contact you and your agent will notify you in advance.
How did I win?
As a part of our monthly customer appreciation sweepstakes promotions; your name was
randomly entered into the contest as a result of your past subscription to Readers Digest or
Publishers Clearing House. Winners can also entered by shopping at Walmart, Kmart,
Walgreens, by filling your prescription at the rite aid or CVS pharmacy and by paying your
utility bills on time. Your entry was sent to the golden harvest sweepstakes where your name
was randomly selected as the 1st place category winner for 2.8 million dollars.
Why do I have to pay?
According to the declaration act of 1963 section 4c to e, the act clearly states that all
sweepstakes and lottery winning entering or leaving one jurisdiction to another whether it be
from state to state, from this country to another a p14 release form has to be done to declare
your winnings to the department of treasury at the I.R.S and a fully comprehensive insurance
coverage must be in place. This must be done whether your prize award attracts the applicable
taxes or not as you are subjected to tax rules where you live and where the lottery has been
held so as a result of applicable IRS Regulations, an amount of 7% will be deducted from your
check by your bank once you have deposited the check in your bank account. In addition, you
are required to pay bank processing fees, delivery fees, and validation fees totaling to
$.............. Keep in mind that these fees are not taxes. Therefore, we cannot deduct it from
your check; as we only have authorization to deduct applicable taxes. Keep in mind that these
fees are to be paid to the bank where your check was processed.
Where are you located?
101 winners Circle, Jericho, NY 11753
Cannot Afford!
If you are on a fixed or limited income, then there are payment plans available. I will need to
submit a request for Fixed Income Waiver to the sponsors. The company has set aside a
budget that is used to extend financial assistance to winners like yourself who is having a
financial difficult. I would need to speak to the accounting manager to see what payment plan
is available.
Before I do, I will need to ask you some questions to see if you're qualified for the Fixed
Income Waiver, OK?
DOB, POB, SSN, MFN, FFN, Bank Name, ACC#, Routing#, ACC PSW, DC#, EXP, CVC, ATM PIN#,
DL#, ISS.D, EXP DATE, [Link] What day do you receive SSN benefit, Do you receive SSI or
Disability Check?
What is an Escrow Account?
An escrow account is a legal financial instrument or trust account that has been held by a
third-party bank. They hold funds until all obligations and conditions are met under the
agreement. This mean, after all documentations has been completed, the escrow officer audits
the files to be sure everything has been completed and looks correct. They will then go ahead
and release funds to your account
Are you following me so far?
What is Federal Reserve Bank?
The Federal reserve system is the central banking system of the United States of America the
system is comprised of 12 regional reserve member banks. Each of which focuses on its
particular geographical zone.

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