BREAD AND PASTRY PRODUCTION NC II
Name: Jessamine P. Padre –e
Qualification: Bread & Pastry Production
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or information
which is essential in planning training sessions. Please check the appropriate box of your
answer to the questions below.
BASIC COMPETENCIES
CAN I…? YES NO
1. Participate in workplace communication
1.1 Obtain and convey workplace information
1.2 Complete relevant work related documents
1.3 Participate in workplace meeting and discussion
2. Work in a team environment
2.1 Describe and identify team role and responsibility in a team
2.2 Describe work as a team member
3. Practice career professionalism
3.1 Integrate personal objectives with organizational goals
3.2 Set and meet work priorities
3.3 Maintain professional growth and development
4. Practice occupational health and safety
4.1 Evaluate hazard and risks
4.2 Control hazards and risks
4.3 Maintain occupational health and safety awareness
COMMON COMPETENCIES
CAN I…? YES NO
1. Develop and update industry knowledge
1.1 Identify and access key sources of information on the Industry.
1.2 Access, apply and share industry information
1.3 Update continuously relevant industry knowledge
2. Observe workplace hygiene procedures
2.1 Practice personal grooming and hygiene
2.2 Practice safe and hygienic handling, storage and disposal of
food, beverage and materials
3. Perform computer operations
3.1 Identify and explain the functions, general features and
capabilities of both hardware and software
3.2 Prepare and use appropriate hardware and software according to
task requirement
3.3 Use appropriate devices and procedures to transfer files/data
3.4 Produce accurate and complete data according to the
Requirements
3.5 Maintain computer system
4. Perform workplace and safety practices
4.1 Practice workplace safety, security and hygiene systems,
processes and operations
4.2 Control hazards and risks
4.2 Respond appropriately to faults, problems and emergency
situations in line with enterprise guidelines
4.3 Maintain safe personal presentation standards
5. Provide effective customer service
5.1 Apply effective verbal and non-verbal communication skills to
respond to customer needs
5.2 Provide prompt and quality service to customer
5.3 Handle queries promptly and correctly in line with enterprise
procedures
5.4 Handle customer complaints, evaluation and Recommendations
COMMON COMPETENCIES
CAN I…? YES NO
1. Prepare and produce bakery products
1.1 Prepare bakery products
1.2 Decorate and present pastry products
1.3 Store bakery products
2. Prepare and produce pastry products
2.1 Prepare pastry products
2.2 Decorate and present pastry products
2.3 Store pastry products
3. Prepare and present gateaux, tortes and cakes
3.1 Prepare sponge and cakes
3.2 Prepare and use appropriate hardware and software according to
task requirem3.2 Prepare and use fillings
3.4 Present cakes
3.5 Store cakes
4. Prepare and display petits fours
4.1 Prepare iced petits fours
4.2 Prepare fresh petits fours
4..3 Prepare marzipan petits fours
4.4 Prepare caramelized petits fours
4.5 Display petits fours
4.6 Store petits fours