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Consumer Rights Guide

The Consumer Rights Awareness Guide outlines the Consumer Protection Act, 2019, emphasizing its relevance for digital buyers. It highlights six core rights, including the right to safety, information, choice, and redressal. Consumers can file complaints through the e-Daakhil portal or the National Consumer Helpline.

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4 views1 page

Consumer Rights Guide

The Consumer Rights Awareness Guide outlines the Consumer Protection Act, 2019, emphasizing its relevance for digital buyers. It highlights six core rights, including the right to safety, information, choice, and redressal. Consumers can file complaints through the e-Daakhil portal or the National Consumer Helpline.

Uploaded by

skanish8797
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Consumer Rights Awareness Guide

Overview: Understanding the Consumer Protection Act, 2019 and how it impacts digital buyers.

The 6 Core Rights:

1. Right to Safety: Protection against hazardous goods.

2. Right to be Informed: Access to quality and price details.

3. Right to Choose: Access to a variety of goods at competitive prices.

4. Right to Redressal: Seeking compensation against unfair trade practices.

How to file: Use the e-Daakhil portal or call the National Consumer Helpline (1800-11-4000).

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